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© 2013 IBM Corporation
ID301 What's New and Coming in IBM ConnectionsLuis Benitez | IBM Connections Product Manager | @Lbenitez
David Brooks | IBM Connections Lead Architect | @brooksda
2 © 2013 IBM Corporation
Please note:
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
3 © 2013 IBM Corporation
Agenda
Social Business Platform in Review
IBMConnectionsToday
IBMConnectionsTomorrow
Resources &Information
Transforming Content with
Connections Content Manager
New features available soon
Key Platform Integrations
Tons of demos
© 2013 IBM Corporation
IBM's Social Business LeadershipThe Foundation to deliver “social” wherever it is required to increase usage and encourage adoption
Comprehensive out-of-the-box solution for cloud, on-premises and hybrid
Widest range of deployment options to protect existing information technology investments
Proven Scalability and Open Standards based architecture
2X A Leader! Forrester Wave Enterprise Social Platform and Cloud Strategies for Online Collaboration Software Vendors
Worldwide Market Leader for 3 years in a row!
Leader in Aragon Research Globe for Enterprise Social Software
IBM is in the leader quadrant in the Gartner Magic Quadrant for Social Software in the Workplace, August 2011
1Source: Gartner Magic Quadrant for Social Software in the Workplace, August 20112Source: The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Cloud Strategies for Online Collaboraton Software Vendors, Q3 2012,
Forrester Research, Inc 3Source: IDC: Number 1 position from 2009-2011, IDC Worldwide Enterprise Social Software 2011 Vendor Shares, doc #235273, June 2012.4Source: Aragon Research Globe for Enterprise Social Software, Aug 2012
Native mobile support for phones and tablets
Pipeline of innovation from IBM Research allows us to deliver new value faster
Social meets Business Process – it's time for a transformation
© 2013 IBM Corporation
The Value of a Social Business Platform
By leveraging a Social Business Platform, you are able to:
Take advantage of a broad range of industry leading social tools
Grow your deployment as you need over time on the platforms you require
Integrate with your current systems
Customize as you see fit
Develop an adoption strategy
Access your social data from a variety of touchpoints (e.g. applications, desktops, mobile, etc)
© 2013 IBM Corporation
The IBM Platform for Social BusinessEnabling “systems of engagement” solutions
© 2013 IBM Corporation
Social BusinessKey Focus Areas
© 2013 IBM Corporation
Social business is an investment in your technology infrastructure
IBM is committed to Open Standards to enable integration across your critical business applications
saml, aria, html5
Foundation for a Social BusinessIt's about the people and information
© 2013 IBM Corporation
OpenSocial Standard API to share social data across
applications.
Enables secure integration of non-trusted gadgets for in-context collaboration.
IBM is on Board of Directors and invented Embedded Applications
ActivityStrea.ms Primary event propagation mechanism for
Social Business
Contain events and the means to act upon them in-context (via Embedded applications)
IBM is lead editor
OAuth
Expand Openness in IBM ConnectionsBring collaboration to the user's context
Delegated Authorization for integration without federated identity
Can use a variety of authentication mechanisms (SAML, etc.)
Cornerstone for secure authorization in heterogeneous environments
Available In:
10 © 2013 IBM Corporation
Expand Openness in IBM ConnectionsBring collaboration to the user's context
SmartCloud
11 © 2013 IBM Corporation
Example Fraud Alert Embedded Application
12 © 2013 IBM Corporation
Embed the Activity Stream in Other ContextsLeverage the activity stream in any OpenSocial container.
Expose as-is or pin to a specific filter (i.e. a community)
Uses embedded applications to enabled full interaction model.
Out of the box integration with IBM WebSphere Portal & Notes 9.0 Social Edition.
Designs Subject to Change
© 2013 IBM Corporation
Flexibility of deployment options Support a large set of system platforms and deployment options
© 2013 IBM Corporation
IBM PureSystems
IBM PureSystemsIBM Connections
On-PremisesIBM Connections
On-Premises
IBM SmartCloudIBM SmartCloud
IBM ConnectionsSingle Codestream Across Cloud and On-Premises
IBM WebSpherePortal
IBM WebSpherePortal
© 2013 IBM Corporation
IBM Connections TodayThe Foundation Platform for Social Business
16 © 2013 IBM Corporation
Social Networking is Collaboration ...… leveraging all IBM Connections services:
Profiles - Communities - Files - Wikis - Blogs - Forums - Events Media Gallery - Ideation Blogs - Activities - Activity Stream
© 2013 IBM Corporation
IBM Connections 4Be ready to act with up-to-the-minute in-context views of critical activity in your network
#hashtag in postsallow for discovery
and following of topics
#hashtag in postsallow for discovery
and following of topics
Engaged networks with@ mentions, in-line liking,and liking of comments.
Engaged networks with@ mentions, in-line liking,and liking of comments.
Intuitive user experienceencourages viral
adoption
Intuitive user experienceencourages viral
adoption
Take action oncontent without
Switching content
Take action oncontent without
Switching content
© 2013 IBM Corporation
IBM Connections 4Integrate business applications to promote fast action around projects and tasks
Action Required view tohighlight activity requiring
Your attention.
Enhanced notificationsallowing easy follow upon open conversations
Action Required view tohighlight activity requiring
Your attention.
Enhanced notificationsallowing easy follow upon open conversations Open design allows
combining businessapplications withnetwork updates
Open design allowscombining business
applications withnetwork updates
© 2013 IBM Corporation
Search across allStatus updates to
leverage intellectualcapital created in these
micro conversations
Search across allStatus updates to
leverage intellectualcapital created in these
micro conversations
Share your current statusor files from across
the social tools
Share your current statusor files from across
the social tools
Discover trending topicsThat are happening nowand filter conversations
Discover trending topicsThat are happening nowand filter conversations
IBM Connections 4Share and discover ideas and insights across the organization
© 2013 IBM Corporation
More easily manageand share information
by moving emailconversations and
content into the socialtools
More easily manageand share information
by moving emailconversations and
content into the socialtools
Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments
Integrates with IBMNotes Or Microsoft®Exchange to leverageexisting investments
IBM Connections 4Mail and Calendaring integrated into the Social experience
© 2013 IBM Corporation
Capture relevant contentfrom external websites and bring internal for fast action
and collaboration
Capture relevant contentfrom external websites and bring internal for fast action
and collaboration
Bring multiple communitiesTogether to monitor and actOn them from a single place
Bring multiple communitiesTogether to monitor and actOn them from a single place
IBM Connections 4Socialize content to get answers and respond faster
22 © 2013 IBM Corporation
IBM Connections 4Extended customization in profiles
Text & dropdown controlsText & dropdown controls
Rich text controlRich text control
Custom text controls withphone number validation
Custom text controls withphone number validation
Custom multi-selectand radio controls
Custom multi-selectand radio controls
Custom time & datePicker controls with
Form validation
Custom time & datePicker controls with
Form validation
23 © 2013 IBM Corporation
Customize Profile View, Edit, Business Card, and Search Results with FreeMarker templates.
Extend field definitions from hierarchically defined profile types
Control if a particular field is editable, hidden, or indexed for search
Out of the box form controls + build your own using any JavaScript library.
Support custom layouts with custom logic (i.e. show if users is in-network)
IBM Connections 4Extended customization in profiles
© 2013 IBM Corporation
Comprehensive update of mobile features
Device specific gestures (i.e. sliding drawers vs. split views)
Improved usability via native device capabilities● Camera● Device contacts● Open In/Share with the application● Offline Access● QR Codes
Start the mobile app from a browser or another mobile app on the device
IBM Connections 4Any time anywhere comprehensive mobile ACCESS
Full support for activityStream with 3rd party
events and theirembedded applications
Full support for activityStream with 3rd party
events and theirembedded applications
© 2013 IBM Corporation
Simplified AccessMultiple accountsDefault login
Application CustomizationRe-brand and themeCustom service definitionsCustom login formEULA or information pages before granting access
Improved security capabilitiesRemote account provisioningPassword managementEncryptionRemote wipe & deny accessBuild configuration profile enforcementClientless VPN support
IBM Connections 4Any time anywhere comprehensive mobile ACCESS
Full support for activityStream with 3rd party
events and theirembedded applications
Full support for activityStream with 3rd party
events and theirembedded applications
© 2013 IBM Corporation
Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities
Analytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activities
Flexible drill downand data slicing for
more detailed analysis
Flexible drill downand data slicing for
more detailed analysis
IBM Connections 4Use Social Analytics to drive adoption and deepen engagement
27 © 2013 IBM Corporation
Preview files without downloading
Print and present full screen directly from Preview mode
Expanded community support with Blogs, Ideation, and Wikis
Native access to files with your mobile device
http://ibmcloud.com/social
IBM Connections 4Fostering community centric collaboration
© 2013 IBM Corporation
IBM Connections TomorrowTransforming Content with Connections Content Manager
29 © 2013 IBM Corporation
Content Management is having Control ...… over all documents and content in an organization:
Documents - Spreadsheets - Presentations - Movies - Photos
Audio - Symphony - PDF - COLD - Images - Reports
© 2013 IBM Corporation
*Views
Nested folders
Trash can for “soft” delete
Check in / out documents
Count and sort by number of
Likes and Downloads
IBM Connections Content Manager
Views*Views*
*Views
Nested folders
Trash can for “soft” delete
Check in / out documents
Count and sort by number of
Likes and Downloads
© 2013 IBM Corporation
Content Management becomes an active part of the social business:
Fully integrated social features such as tags, comments, likes, follow, download count and more.
Traditional content management features such as check-in/check-out, approval routing, nested folders, documents types, metadata, and more
Fully integrated into Activity Stream
Designs Subject to Change
+
IBM Connections 4Where social meets content management
32 © 2013 IBM CorporationDesigns Subject to Change
@ mention anyone in privatemessages, including privatereferences to non-members
@ mention anyone in privatemessages, including privatereferences to non-members
Quick view of all statusupdates or comments
targeted @ you
Quick view of all statusupdates or comments
targeted @ you
Follow-up on questionswith a consolidated viewof all your @ mentions
directed at others
Follow-up on questionswith a consolidated viewof all your @ mentions
directed at others
Filter or search onany @ mentions of
any user
Filter or search onany @ mentions of
any user
IBM Connections 4Drive the engagement by following conversation easier
© 2013 IBM Corporation
Browse new ideas with the Open Ideas View
Merge duplicates to streamline voting
Lock comments & votes on graduated ideas.
Export ideas to CSV
Choose to show new ideas first by default
Designs Subject to Change
Community IdeationHarvest and execute ideas faster Manage ideas in a
spreadsheetor other product
Manage ideas in aspreadsheet
or other product
Focus participants onvoting on open ideas
Focus participants onvoting on open ideas
© 2013 IBM CorporationDesigns Subject to Change
Community ForumsHarvest and execute ideas faster Like a forum topic
to share it withyour followers.
Like a forum topicto share it withyour followers.
Sort to view most“liked” topics in a Forum or across
forums.
Sort to view most“liked” topics in a Forum or across
forums.
© 2013 IBM Corporation
Surveys / Polls
Designs Subject to Change
Community Surveys and PollsPowered by Forms Experience Builder
Results shownafter submissionResults shown
after submission
Question-basedauthoring directlyfrom Communities
Question-basedauthoring directlyfrom Communities
© 2013 IBM Corporation
IBM Connections content is directly accessible from Outlook
● Share files easily by sending links instead of attachments
● Drag-n-drop email messages and attachments directly to the IBM Connections sidebar
● Receive live updates from your colleagues, communities and files
Designs Subject to Change
Enhanced Microsoft Outlook IntegrationYour choice of tools
Drag the file rightInto an email message
To send a link to anIBM Connections file.
Drag the file rightInto an email message
To send a link to anIBM Connections file.
© 2013 IBM Corporation
IBM Connections content is directly accessible from Notes 9
Full Activity Stream with embedded applications as a tab or in the side-bar
Right click on any email to view most recent Activity Stream updates for the sender
Interact with IBM Connections' notifications from your inbox using embedded applications
Designs Subject to Change
Notes 9 Social EditionYour choice of tools
© 2013 IBM Corporation
Engaging reading experience that is interactive and customized.
Discover people and information related to you and your interests
Access important information offline. Sync data when reconnected to the network.
Securely browse content in your activity stream for a quick snapshot of activity within your network.
Trending topics to filter the stream for areas of interest.
Expand your social knowledge with integration from external social systems (e.g. Twitter, and Facebook)
Mobile Apps
Designs subject to change
Anytime, anyplace access to your network
© 2013 IBM Corporation
Post a status message informing your network of what you are doing
Share and personalize Status Updates and Files using the share button
Repost interesting content from your network in one click
Upload images and videos for viewing inline
Native mobile app updates
Access and upload files via Windows Explorer and Microsoft Office (Word, PowerPoint, Excel)
Designs Subject to Change
SmartCloud Connections UpdatesAdvancing collaboration in the cloud
© 2013 IBM Corporation
Drive greater engagement with Customers, Partners and Employees:
Ability to publish and interact with Connections social content with IBM Web Content Manager
● Publish WCM Content to IBM Connections and other social networks.
● Add any social lists to your page using WCM designs templates on custom queries over Connections content.
Integration of the Activity Stream and Embedded Applications to enable in-context business processes
Expanded Community integration and portlets in WebSphere Portal
Navigate users to community pages as a preferred experience via Connections email notifications and digests
Designs Subject to Change
Delivering a “Social” Web ExperienceInside and outside your organization
© 2013 IBM Corporation
New APIs and services designed to help developers build
unified user experiencesand
consistent extensibilityindependent of product, delivery model
(cloud, on-premises), and client type (desktop client, browser, mobile)
Activity Streams
Embedded Experiences Share Box
Collaboration- Communities- Activities- File sharing- Wikis, forums- ...
Unified Communication
Unified APIs for the IBM Social Business ToolkitProvide exceptional work experience
© 2013 IBM Corporation
IBM Connections App Dev - Prizes: $5000
IBM XPages App Dev - Prizes: $5000
Anything leveraging Connections (social SDK, OpenSocial, iWidgets, REST APIs, customization, WebSphere, PHP, XPages, etc.) will be accepted.
http://appathon.openntf.org
Open NTF Appathon (Starts February 2013)
© 2013 IBM Corporation
Come give us feedback on Connections 4.0 and beyond.
Review design prototypes or help us do a usability study. Provide feedback about document management capabilities, microblogging enhancements and more. Join us all week in the Design Lab @ Asia 4 in the Dolphin.
Get answers to questions you've always wanted to ask, provide feedback from your own experience, and make suggestions for new features. Join us all week in the Meet the Developer Lab @ Asia 1 & Asia 2 in the Dolphin.
© 2013 IBM Corporation
Related Sessions AD104 – IBM Connections Activity Stream Integration – Bill Looby & Brian O'Gorman AD105 – Customizing and Extending IBM Connections – Vijay Francis & Derek Carr CUST119 – Social Business Adoption Needs Social Governance – Jean Balbo ID301 – What's New and Coming in IBM Connections – Luis Benitez & David Brooks ID302 – What's New in IBM Connections Mobile – Baan Slavens & Edward Shockley ID305 – Getting the Most Out of IBM Connections Metrics – Miguel Estrada & Nan Shi ID307 – Make Your Microsoft Stack Social with Connections – Baan Slavens & Steve Foley ID308 – Social Content Management for IBM Connections – Diane Loomis & Jon Brunn INV109 – The Next Steps in Social Software – Jeff Schick INV205 – Extending Your Social Network Beyond the Firewall – Brian Pearson & Mac Guidera INV209 – 4 Trends Shaping Social Business in 2013 – Sandy Carter INV304 – Pardon the Interruption: Social Business Hot Topics – Luis Benitez & Luis Suarez INV305 – The Power of Social Software in the Enterprise – Heidi Ambler & Jim Battle INV306 – A Compliant Social Business in a Regulated World – René Schimmer & Firas Yasin SHOW301 – Becoming a Connections Developer – Rob Novak
45 © 2013 IBM Corporation
New IBM Social Landing Page http://ibm.com/social
Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections
IBM Connections Team Blog http://ibmsocialsoftware.com
Assets, discussion, and opinion about driving the adoption of IBM social software
http://www.ibm.com/blogs/socialbusiness
App/Widget Catalog http://catalog.lotus.com
External Resources and Information
© 2013 IBM Corporation
Start Your Social Business Journey Now!
Social Business transformation delivers real business value
Social Business is not an option – it's a mandate
Becoming a Social Business is easy with IBM Connections
ibm.com/social
47 © 2013 IBM Corporation
Ensure Business Continuity with IBM Software Subscription & Support
Empower Employees with Support ● Access online self-help, download
and support resources through the IBM Support Portal – 24x7
● 24/7 voice technical support for severity 1 issues
● Robust online tools & web support; Leverage IBM’s eSupport Tools
Add New Capabilities with Subscription● Get access to the latest product
releases, fixes, and enhancements over the entire product lifecycle
● Streamline budgeting for software upgrades and migrations
● Accelerate productivity, operational efficiency, and responsiveness to new business challenges, while containing costs and resource requirements
Visit the Social Business Adoption Exhibition at Walt Disney World Dolphin – Europe 5
Meet the S&S Experts
Each year IBM spends billions of dollars on Software research. Renewing subscription & support (S&S) is one of the most cost- effective ways to protect your investments.
48 © 2013 IBM Corporation
Legal disclaimer
© IBM Corporation 2013. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
All references to Greenwell refer to a fictitious company and are used for illustration purposes only.