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Compliance & TechnologyLATAM AND CARIBBEAN
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Agenda
Introductions 12:30- 12:40
Emerging Models 12:40- 12:50
Technology Preparedness 12:50- 1:15
E-Invoicing 1:15- 1:30
Closing- Q&A 1:30- 1:45
Agenda
Objectives
Gain understanding of how emerging Compliance Models are driving need for robust and secure technology
Consider how Technology can enhance compliance, while reducing fraud and cyber attacks
Exchange ideas on potential “take-home” opportunities
Compliance & Technology
Introductions and Opening Remarks
Inter-American Development Bank
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JB HillmanStrategic Initiatives
Tax Technology Solutions
Currently, JB Hillman leads Strategic Initiatives in a Tax Technology Solutions function for a global tax software company. He has been instrumental in research and is responsible for new market awareness and constituent engagement.
In addition to these responsibilities, JB is the primary liaison to global alliances in the area of Government technology and services.
His background is in global technology delivery solutions and large scale program management leadership.
His recent tax technology modeling and solution work in Russia, Estonia, Vienna, Amsterdam, London, and the African continent has informed his learning.
JB earned a degree in Business and Economics from Lafayette College.
Michael Roytman is a leader in Tax Technology and Enterprise Architecture. He led development of a web services interface for a transaction tax engine, architected federal electronic filing system, advanced planning and analytics solutions. Prior, Michael was a Chief Architect at an e-commerce firm, led implementations at pharmaceuticals, health insurance and transportation industries. Other expertise include Technical Secretary and contributor to OASIS Tax XML industry standard.
Currently Michael is focusing on emerging technologies related to integration, information architecture, analytics, and agile DevOps.
He has been recognized as a thought leader through his recent work and speaking engagements in Russia, Estonia, Amsterdam, London, Quebec, and across the US.
Michael holds a MBA in Global Management from the University of Phoenix, Bachelor in Science degrees in Computer Engineering and Computer Science from Drexel University, Philadelphia, USA.
Michael Roytman, MBASenior Enterprise Architect
Advanced Architecture and Global Technology
Carlos E. La Costa is a technology business/educational leadership professional with over 15 years of experience in the Training/Technical/Financial field. Currently, he serves as a leader in Latin America Initiatives and Instructional Design.
Carlos has participated as business liaison in Latin America for the US State Department between US government officials and LATAM corporate executives. He provided Fed-line technical support for the Federal Reserve Bank of the United States, was the systems engineer for a large ERP software company in the region and performed Financial analysis for a large financial institution also focusing in Latin America.
He is currently leading a pilot in Mexico for an application supporting the OECD CBCr initiative.
Carlos holds a Masters of Educational Technology Leadership from The George Washington University, an MBA with a concentration in Technology Management, and a Bachelor of Science in Business Administration from the University of Phoenix. He also participated in the Latin American Business Relationships program at Florida International University.
Carlos E. La Costa, MBALATAM Initiatives
Educational Technology Leadership
Currently with Vertex, Inc.Berwyn, PA, USA
Consultant Bios
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Why are we here?
• Tax administrations:• Under pressure • Reacting by focusing on digital transformation
• E-invoicing• Automated tax liability• Risk assessment and direct debit payment
• BEPS requirements
• Technology can be a force for change
Emerging Models
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Compliance Models
Frameworks for:
◦ Increased compliance
◦ Fraud reduction
◦ Operational effectiveness
◦ Cost reduction/ containment
◦ Risk management
Michael Roytman, co-Author
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Cooperative Compliance Main Principles
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Compliance by Design• Secured Chain
• Centralized data
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Singapore Strategic Compliance Framework
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Australia Tax Office Risk Differentiation Framework
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Brazil SPED Model
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Technology Preparedness and Maturity
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A Technology Industry and Global Tax Authority Best Practice Viewpoint
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Business and Architecture Foundation
Without proper business focus even the best architected solution will not deliver proper outcomes
Adequate legislature and smart processes are essential pre-requisites
Investment in personnel education and training are equally important
Ongoing and continuous improvement and modernization of user experience
Technology Essentials
• Robust technical infrastructure
• Business tax process knowledge
• Strong system configuration knowledge
• Data management and analysis tools and skills
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Technology Components
Cloud• Reduced initial and on-going costs• Rapid implementation• Resource re-allocation• Technology “leapfrog”
Reporting• Critical for visibility/ trust• Dashboards
Big Data• Transform operations• New analytics capabilities• Keeping pace with Taxpayers
Security• Key capability underpinning all others• Critical for culture of trust• Avoidance vs. remediation
Interoperability• Technical and semantic• Between agencies, between Tax Authorities,
between Tax Authorities and large Taxpayers• Technology architecture and data management
skills required
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Technology Components: SAT (Mexico)
Integrated Components
Cloud services
Common development environment
Large scale databases/ datacenters
Analytics tools
Benefits**
Reduce implementation time/ cost
Handle higher volumes
Improve tax collection
More intelligent Data Management
Positive impact on citizens
Cost savings
**Microsoft
CASE
Technology Essentials: Infrastructure Administrations are leveraging-
Real-time collaboration
Data analysis tools
Automate Compliance Process for:
Risk assessment
Projections
Audit planning
Overall administration support
Technology foundation for
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Technology Essentials: Web Portal for External Communication and Collaboration
Secure, role-based, web browser application
User interface to all system layers and functions
Accessible on desktop and mobile devices
Dashboard and notification services
Offers visibility and transparency into all information management activities
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Definition, management and execution of all work activities
Time and event driven processes
Integration and linking to information and documents
Monitoring and escalation
Technology Essentials:Process Management and Workflow
Ensures timely and complete transactions through alert and notification services and work tracking
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Data format and layout
Import/Export interface and procedures
Data storage and maintenance
Aggregation of structured (transactional) and unstructured (document) information
Technology Essentials:Data Collection and Information Exchange
Allows for the validation and verification of information content
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Technology Essentials:
Compliance and regulatory reporting (CBCR)
Standard tax calculations
E-Services
◦ Registration, accounting, filing, payment
Data capture from 3rd parties, ERPs
Deliver secure and seamless flow of tax information and payments
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Tax Reporting and Analytics
Unlimited storage of original, unaltered information
Analysis across multiple periods, taxpayers/ tax domains
Predictive analytics and simulations
Risk profiling/scenarios-based calculations
Technology Essentials: Data Visualization and Insights
Increases ability to understand historical activity and taxpayer behavior/ risk profile
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Definition, management and enforcement of roles and permissions
User authentication, authorization, provision
Information encryption and network monitoring
Incident reporting and response
Technology Essentials: System Security and Data Protection
Provides the foundation for trust building by proper stewardship of information
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Cyber Attacks Defense
“Whole of Government” Responsibility
Technologies only an Outcome/ Tactic
OUTCOMEPolicies, exercises, websites, programmes,
technologies, etc.
LEGISLATIONLegal acts, regulations,
official orders, etc.
COOPERATIONAvailable formats for
cooperation
UNITSExisting organisations,
departments, etc.
MEASURABLE ASPECTS OF CYBER SECURITYImplemented by the central government
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Cyber Attacks Response
“Whole of Government” Responsibility
Big Data
Cognitive Computing
Machine Learning
Blockchain
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Technology: Tax Technology Innovations
E-Invoicing
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Global PresenceLATAM
◦ Mexico (leader)
◦ Chile
◦ Brazil (robust)
◦ Argentina
◦ Colombia, Ecuador, Guatemala, Peru, others implementing/ considering
Global
◦ Estonia
◦ China
◦ India
◦ Singapore
◦ Indonesia
◦ Considering- Asia, East Europe
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MexicoChileBrazilArgentina
Closing/Q/A
Thank youMichael, Carlos, JB
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