INNOVATION
Idea 2 Innovation Enabling– in large scale organizations
Fabian S. SchlageHead of Idea and Innovation ManagementNokia Corp.
2 © Nokia Solutions and Networks 2015
The shift to the Programmable World is already underway
Confidential
21/03/20163 © Nokia 2014Confidential
Billions of sensorsTrillions of connectionsMassive data flows
Intelligent softwareCloud analyticsInsight and automation
Improved lives
A PROFOUND TECHNOLOGICAL SHIFT
Not just quantitatively greater, but qualitatively different
FROM NETWORK TO NERVE SYSTEM
21/03/20164 © Nokia 2014
TQM, SIX SIGMA,KAIZEN, TRIZ, CIP,QFD, DMAIC, LEAN
NABC, DESIGN THINKING,FAB LABS, BROKERING,VC MODELS, OSTERWALDER,OPEN INNOVATION,CROWD SOURCING,KICKSTARTER
21/03/20165 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leader-Networks
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth Costs
Communication
Industrialized applied Innovation and Idea Management
Culture Content (Challenges)
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OUR APPROACH TO INNOVATIONS IS COMPANY WIDEcovering all phases of the product lifecyclewith a direct P&L impact
Transformational innovationsNew markets, products, solutions, technologies, patents, business models
IncrementalinnovationsFor product & services
Outside-ininnovationswith customers, partners, ecosystem, standards
Customer ledinnovationsFor value points
Growth Maturity Decline
Customer intimacy and operational excellence zone
ProductLeadership
Zone
Need forRenewal
SalesinnovationsPricing models, channels
Product Revenue/Profits
To innovate is to turn ideas into money
Process innovations
High value IPRs
Spin OffMonetize
Spin OffMonetize
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From Process to Framework…
from Framework to Culture…from Culture to Routine…
8 © Nokia Solutions and Networks 2014
Learnings…
from Process to Frameworkfrom Framework to Culturefrom Culture to Industrializationfrom Industrialization to a Lifetime Cycle of Innovation Management
21/03/20169 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leader-Networks
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth Costs
Communication
Industrialized applied Innovation and Idea Management
Culture Content (Challenges)
21/03/201611 © Nokia 2014
CompetitiveMarketAnalysis
Execution Edge
Archetype identified
Benchmark Gapsindentified
Leadership
Innovation
Performance
Culture Selection, Benchmark and Gap Analysis…
Reminder 1:Culture is a question of choice!
21/03/201612 © Nokia 2014
Reminder 2:Culture does not just happen!
Good News:Today we knowhow to createa culturesystematicallyandaccording to thebusiness needs..
3/21/201613 © Nokia 2015 Confidential
Innovation awareness and mindset creation in full speed
Successful OIC 2015 communications
Open InnovationChallenge2015
GIM promotion started
Inventors of the Year 2014 celebrated
Innovation Award 2015 launched
Innovation Days running in the sites with local recognition activities
3 e-learningmodules on innovation beingprepared
CDC – Innovation mindset score
Project Implementation and Outcome Measures Status
21/03/201615 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET
Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leaders
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth• Open Innovation• Special Matter
Costs• Kaizen / CIP• Quality• TC Innovation
Communication
Industrialized applied Innovation and Idea Management
Culture
• New service model IT/ vendor• Performance Monitoring• Security Monitoring
• Idea Capturing Wiz• Idea Evaluation Wiz• Design Simplification• ‚World Class GIM‘
• War Room Cockpits• Cockpit automation• Social analytics• KPI based consult.
• Value based framew.• Process / Backend• Funnel Management
• Standard Certificates (NET)• Automated Certificates• Recognition Shop Interface• Success Template / Sharing
• Role based• Certified• Tool
• NABC• Design Thinking• CIP / Kaizen• Business Canvas
• Complementary Approaches• Top-Down & Bottom Up
• Managed Anarchy Model• Crowd Driven Innovation
• Culture and Change Management• Ecosystem & Open Innovation Disciplines
• Plattform Innovation / Quality / CIP• Innovation Incubation / Maturity Model
• Academic Thought Leaders Network(Persons / Organizations / Relations)
• Selected Academic Platforms(Awards, Conferences, Paper Sharing)
• Industry Thoughtleaders Networks(Companies / Contacts / Relation)
• Ecosystem Platforms• Benchmarking
• Materialized Innovation Tools(iBOX / Buzzer / Cups)
• InnoTV / RE implications
Content (Challenges)
• Vision / Mission & Technology Vision• Trendscouting / Trenddatabase
• Inside News• Events
• Innovation Awarenessand Mindset ICAM
16 © Nokia 2015
Innovation day
For internal use
An enhanced version of the Global Innovation Mall launched on Sept 30, 2015
Innovation Day
21/03/201617 © Nokia 2015 Confidential
World Class GIM - Overview
GIM participation +15%
versus project target for P9
Positive user feedback“GIM tool this year is 100% better than previous years.” Kahaduwe Ajit, Head of Ecosystem Innovation, T&I TEDAtri, Kanika, Head of Special Projects, T&I TSO
Exciting new features coming aheadMobile client, idea inspiration place, integration of global trends database, partner/customer ecosystem joint ideation, rapid brainstorming and evaluation, reporting & KPI automation.
Innopoints+55% versus project target for P9
NET Innovation Award 2015Application submission and evaluation in
GIM tool for the first time.
Open InnovationChallenge2015
136k€2016 budget plan
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21/03/201618 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leaders
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth• Open Innovation• Special Matter
Costs• Kaizen / CIP• Quality• TC Innovation
Communication
Industrialized applied Innovation and Idea Management
Culture
• New service model IT/ vendor• Performance Monitoring• Security Monitoring
• Idea Capturing Wiz• Idea Evaluation Wiz• Design Simplification• ‚World Class GIM‘
• War Room Cockpits• Cockpit automation• Social analytics• KPI based consult.
• Value based framew.• Process / Backend• Funnel Management
• Standard Certificates (NET)• Automated Certificates• Recognition Shop Interface• Success Template / Sharing
• Role based• Certified• Tool
• NABC• Design Thinking• CIP / Kaizen• Business Canvas
• Complementary Approaches• Top-Down & Bottom Up
• Managed Anarchy Model• Crowd Driven Innovation
• Culture and Change Management• Ecosystem & Open Innovation Disciplines
• Plattform Innovation / Quality / CIP• Innovation Incubation / Maturity Model
• Academic Thought Leaders Network(Persons / Organizations / Relations)
• Selected Academic Platforms(Awards, Conferences, Paper Sharing)
• Industry Thoughtleaders Networks(Companies / Contacts / Relation)
• Ecosystem Platforms• Benchmarking
• Materialized Innovation Tools(iBOX / Buzzer / Cups)
• InnoTV / RE implications
Content (Challenges)
• Vision / Mission & Technology Vision• Trendscouting / Trenddatabase
• Inside News• Events
• Innovation Awarenessand Mindset ICAM
21/03/201620 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential
Success story: Nokia drone for Mobile Network Services
Submitted to “Crazy Idea” campaign in 2014
2014: Selected as winning idea in EB Innovator’s pitches
GIM Idea2014-02089
Impact so farMay 2015: Proof-of Concept with operator DU mobile in UAE
• Industry 1st press release jointly with customer• Network planning offer for 18 DU sites• Huge customer interest, e.g. 3UK, MTS, SKT• GS initiated productization• More value expected soon…
Sharing Assessment Implementation Value
21/03/201622 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leaders
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth• Open Innovation• Special Matter
Costs• Kaizen / CIP• Quality• TC Innovation
Communication
Industrialized applied Innovation and Idea Management
Culture
• New service model IT/ vendor• Performance Monitoring• Security Monitoring
• Idea Capturing Wiz• Idea Evaluation Wiz• Design Simplification• ‚World Class GIM‘
• War Room Cockpits• Cockpit automation• Social analytics• KPI based consult.
• Value based framew.• Process / Backend• Funnel Management
• Standard Certificates (NET)• Automated Certificates• Recognition Shop Interface• Success Template / Sharing
• Role based• Certified• Tool
• NABC• Design Thinking• CIP / Kaizen• Business Canvas
• Complementary Approaches• Top-Down & Bottom Up
• Managed Anarchy Model• Crowd Driven Innovation
• Culture and Change Management• Ecosystem & Open Innovation Disciplines
• Plattform Innovation / Quality / CIP• Innovation Incubation / Maturity Model
• Academic Thought Leaders Network(Persons / Organizations / Relations)
• Selected Academic Platforms(Awards, Conferences, Paper Sharing)
• Industry Thoughtleaders Networks(Companies / Contacts / Relation)
• Ecosystem Platforms• Benchmarking
• Materialized Innovation Tools(iBOX / Buzzer / Cups)
• InnoTV / RE implications
Content (Challenges)
• Vision / Mission & Technology Vision• Trendscouting / Trenddatabase
• Inside News• Events
• Innovation Awarenessand Mindset ICAM
21/03/201623 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential
Latest trends on the screen of all employees
My Idea
Outside Trends
Trend inspired ideaIdea collected to trendTrend supports ideaIdea + Trend causes new ideaTrends causes new trend space
24 © Nokia Solutions and Networks 2015
Future Agenda 2.0
Nokia internal use
The World in 2025
The world's leading open foresight programme
25 © Nokia 2015
The Future Agenda 2.0 Methodology
..selectedhosts
• Workshop Methodology
10 Hosts, 20 Topics, 50 Countries, 100 Workshops, 2000 Organizations
Hunton & WilliamsIBMImperial College LondonIndependentInnovate UKInternet SocietyKnowledge Transfer NetworkKPN TelecomMarmalade BoxMunich Re GroupNokiaNorthumbria University NewcastlePromontoryTechnische Universitat MunchenThe Hague Security DeltaVodafone GroupW.L.Gore & Associates GmbH
A&O IT GroupBertelsmann FoundationBIS - Department of Business, Innovation & SkillsBT Research & TechnologyCity UniversityDeloitte EMEADeutsche Bahn AGDeutsche Telekom AGDurham UniversityEngineering & Physical Sciences Research CouncilEuropean Commission - Joint Research CentreFischerBrownFraunhofer-InstitutFree University of BerlinGP+S - Gerlach, Porst + Steiner GmbHGSM AssociationGSMKHogan Lovells
Line up for the FA2.0 Cybersecurity Workshop:
21/03/201626 © Nokia 2014 - File Name - Version - Creator - DocIDConfidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leaders
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth• Open Innovation• Special Matter
Costs• Kaizen / CIP• Quality• TC Innovation
Communication
Industrialized applied Innovation and Idea Management
Culture
• New service model IT/ vendor• Performance Monitoring• Security Monitoring
• Idea Capturing Wiz• Idea Evaluation Wiz• Design Simplification• ‚World Class GIM‘
• War Room Cockpits• Cockpit automation• Social analytics• KPI based consult.
• Value based framew.• Process / Backend• Funnel Management
• Standard Certificates (NET)• Automated Certificates• Recognition Shop Interface• Success Template / Sharing
• Role based• Certified• Tool
• NABC• Design Thinking• CIP / Kaizen• Business Canvas
• Complementary Approaches• Top-Down & Bottom Up
• Managed Anarchy Model• Crowd Driven Innovation
• Culture and Change Management• Ecosystem & Open Innovation Disciplines
• Plattform Innovation / Quality / CIP• Innovation Incubation / Maturity Model
• Academic Thought Leaders Network(Persons / Organizations / Relations)
• Selected Academic Platforms(Awards, Conferences, Paper Sharing)
• Industry Thoughtleaders Networks(Companies / Contacts / Relation)
• Ecosystem Platforms• Benchmarking
• Materialized Innovation Tools(iBOX / Buzzer / Cups)
• InnoTV / RE implications
Content (Challenges)
• Vision / Mission & Technology Vision• Trendscouting / Trenddatabase
• Inside News• Events
• Innovation Awarenessand Mindset ICAM
21/03/201628 © Nokia 2015 Confidential Innovation Management across Industry and Academia
Project „Industrialize applied Innovation & Idea Management within NET“
Building Blocks (BB)
Tooling
Intelligence Services
Operations
Usage ReportingRecognition Trainings
MethodsPhysical Environment / Tools
Foundation
Thought-leaders
Enabling
Enabling & Process
Corporate approach
People Applied Disciplines
Inspiration Management
Campaign Management
Growth• Open Innovation• Special Matter
Costs• Kaizen / CIP• Quality• TC Innovation
Communication
Industrialized applied Innovation and Idea Management
Culture
• New service model IT/ vendor• Performance Monitoring• Security Monitoring
• Idea Capturing Wiz• Idea Evaluation Wiz• Design Simplification• ‚World Class GIM‘
• War Room Cockpits• Cockpit automation• Social analytics• KPI based consult.
• Value based framew.• Process / Backend• Funnel Management
• Standard Certificates (NET)• Automated Certificates• Recognition Shop Interface• Success Template / Sharing
• Role based• Certified• Tool
• NABC• Design Thinking• CIP / Kaizen• Business Canvas
• Complementary Approaches• Top-Down & Bottom Up
• Managed Anarchy Model• Crowd Driven Innovation
• Culture and Change Management• Ecosystem & Open Innovation Disciplines
• Plattform Innovation / Quality / CIP• Innovation Incubation / Maturity Model
• Academic Thought Leaders Network(Persons / Organizations / Relations)
• Selected Academic Platforms(Awards, Conferences, Paper Sharing)
• Industry Thoughtleaders Networks(Companies / Contacts / Relation)
• Ecosystem Platforms• Benchmarking
• Materialized Innovation Tools(iBOX / Buzzer / Cups)
• InnoTV / RE implications
Content (Challenges)
• Vision / Mission & Technology Vision• Trendscouting / Trenddatabase
• Inside News• Events
• Innovation Awarenessand Mindset ICAM
• -- the scientific background
OPEN UP!Hank Chesbrough -- Godfather of Open Innovation. Having the most citations on OpenInnovation. Wrote in addition 2011 the book Open Innovation in Services.Hank (Henry) gave the ‚drill‘ example 2011 in Billund.
The world innovates for us and our customers.
Build trusted relationshipsWe take a leading role in the telecoms ecosystem and develop trusted relationships with the key players. We share risks and rewards to create sustainable innovation partnerships
Applied Open Innovation research has started in 2003
What is “Original Open Innovation” about?
minus
plus substitution
substitution
Source: Henry Chesbrough, Haas School of Business, 2011
Design of Nokia’s Open Innovation Challenges (Israel, Silicon Valley, Europe)-- Intense preparation and post-event efforts are crucial success factors
Planning and Preparation
3 months
Campaign Launch & Promotion
1.5 months
Managing Submissions, Jury and Evaluation
1 month
Event + Slush Exposure
2 months incl. planning
Finding new business opportunities
1+5 months
Scope &GeolocationResourcingInvestors
CommunicationSocial MediaToolingCapturing
PitchingJury &AssessmentFinalists
Event planningWinnersSpeakersPress
Make / BuyProject WorkResearch / R&D…many ways
!
!