Date post: | 13-Feb-2017 |
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Marketing |
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IDEA CELLULARPRESENTED BY:-
ANKUR SRIVASTAVA B-45SANKALP AGARWAL F-4
RAGHAVI RANGARAJAN F-32PRIYANKA BHATIA F-31
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COMPANY PROFILE
Idea is an Indian mobile network provider based in Mumbai.
It was founded in 1995. Pan-India GSM operator. 3rd Largest operator. 182 million subscriber.
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IDEA’S-Mission
“We will delight our customers while meeting their individual communication needs anytime anywhere”We survive because of our customers
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MANAGEMENT BODYName Designation
Mr. Kumar Mangalam Birla Chairman
Mr. Rajashree Birla Non-Executive Director
Mr. Arun Thiagarajan Independent Director
Mr. Gian Prakash Gupta Independent Director
Mr. Mohan Gyani Independent Director
Ms. Tarjani Vakkil Independent Director
Mr. Biswajit A. Subramnjan Non-Executive Director
Mr. M.R. Prasanna Non-Executive Director
Mr. Saurabh Misra Non-Executive Director
Mr. Sanjeev Aga Managing Director
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SERVICES PROVIDED•Music Messaging with background tones.• Email service and voice portal.• Prepaid service• Postpaid service• Internet packs- 2G, 3G & 4G•VAS•Online Facilities
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SUBSCRIBER BASE•Delhi- 60,13,531•Madhya Pradesh- 1.9 crore•Maharashtra- 2.1 crore•Kerala- 99,22,334•Uttar Pradesh(E)- 1crore•Gujarat- 1.1 crore• Punjab- 63,27,993
7%23%
25%12%
12%
13% 8%
SUBSCRIBER BASE
DELHI MADHYA PRADESH MAHARASHTRAKERALA UTTAR PRADESH GUJARATPUNJAB
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INDUSTRY ANALYSISINDUSTRY SIZE OF TELECOMMUNICATION
• 3rd largest Telecommunication Network Worldwide• 2nd largest in Asia• Contributions by both Private and
Public Sector• High Growth of the Industry
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PLAYERS IN INDIAN TELECOM INDUSTRY
State owned companies Private Indian owned companies Foreign invested companies
Vodafone o Airtel o Idea Cellular o Tata docomo o BSNL o MTNL o Reliance
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MARKET STRUCTURE
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MARKET SHARE IN THE WIRELINE SUBSCRIBER
MTNL13.48%
Bharti13.06%
Tata6.51%
Reliance4.48%
Quadrant0.87%Vodafone
0.31%
Sistema0.22%
BSNL61.07%
MARKET SHARE
MTNL Bharti Tata Reliance Quadrant Vodafone Sistema BSNL
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MARKET SHARE IN THE WIRELESS SUBSCRIBERS
Reliance; 11.14%
Aircel; 8.48%
BSNL; 7.96%
Tata; 6.32%Telewings; 4.89%
Sistema; 0.90%
Videocon; 0.76%MTNL; 0.36%
Quadrant; 0.28%Bharti; 23.51%
Vodafone; 18.96%
Idea; 16.44%
MARKET SHARE
Reliance Aircel BSNL Tata Telewings SistemaVideocon MTNL Quadrant Bharti Vodafone Idea
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CHANGING MARKET SCENARIO
• Increase in telephone subscribers in India from 1006.96 million to 1022.61 million• Growth of 1.55% over previous quarter• Increase in Tele density in India :-
1. Urban - 149.70 million to 153.49 million2. Rural - 48.66 million to 48.76 million
• Increase in Internet subscription from 319.42 million to 324.95 million • Growth of 1.73% over previous quarter
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MARKET POSITION OF IDEA CELLULAR
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IDEA’S PERFORMANCE• Revenue growth is twice the industry growth rate• Third largest wireless operator in India• Revenue market share of 14.4% (up by 1.1% since the
previous year)• Profits have increased from 24.5% in the previous year to
26.1% in the current year• 113 million customers in India currently
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SWOT ANALYSIS OF IDEA• Strengths
1. Latest technology being offered at faster pace
2. Cheap rates3. Awareness among people
• Weaknesses1. Market is regulated by Government
bodies.2. Wide scales of consumer churn in
this sector.
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•Opportunities1. Vast untapped rural population 2. Language independent services3. Infrastructure equipment cost is down
• Threats1. MNP has added further pressure on operators to retain
customers2. Price war – ARPU is falling.
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MAJOR COMPETITORS
• Vodafone
• Airtel• Tata docomo
• BSNL• MTNL• Reliance
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MOST ECONOMICAL SERVICE PROVIDER
The cheapest service provider according to the customers :
IDEA32%
Vodafone19%
Airtel7%
MTNL7%
Reliance7%
Aircel26%
NO response3%
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MOST SELLING CONNECTIONThe most selling service provider according to the customers is :
Airtel55%Vodafone
22%
Idea15%
Aircel5%
Reliance1%
MTNL1%
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IDEA’S ADVERTISEMENTS
20%
32%
36%
12%
Idea users: Perception
Boring Innovative Appealing Funny
23%
29%
44%
4%
Non Idea users: Perception
Boring Innovative Appealing Funny
Conclusion: Positive response
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ADVERTISING CAMPAIGNS• Education Campaign• Caste war Campaign• For the people, by the people• Taj Campaign•Walk and Talk•Get Idea• ‘No ullu banoing’ campaign•Delhi nahi rukegi
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BRAND ROLE: IMPORTANCE
67%
33%
Non Idea users
Yes No
22%
78%
Idea Users
No
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CHOICE ASPECTS
Innovative Economical Reliable
52%
33%
15%
Consumer Aspects
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CONSUMER’S MIND
Bad Network Economical 3G/4G Tag Lines Good Plans
14%
38%
14%
26%
8%
First thing which hits the consumer
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THANK YOU