Someone’s knocking on our door

Connected and involved communities

Marian Morgan-Bindon

Aug 2010

The City

• 510,671 residents

• 70 km beaches

• 260 km navigable waterways

• 287 days sunshine

• 2,245 parks

• Hinterland

Image courtesy of Gold Coast info

http://www.goldcoastinfo.net

Our response

• Distributed network

» 171 staff

» 263,462 library members

» 932,615 items

» 7.2 million loans per annum (65% via self serve)

» More than 8k visits per day

– 12 branch libraries

– 2 mobile libraries

– Local Studies Library

– Special Needs Library

– Corporate Library

– Collection Services Unit

Customer centric responses

Reading Literacy Technology

English Conversation Circles

The magic of reading aloud

Communities for Children

Special story time - 5 to17 year olds

Fuel: Youth

energising libraries

• Visual art

• Song writing

• Hip hop

• Cartooning

• Animation

Face

to

face

VIP

Audio book club

Technology

virtually

Googlebotanother well-behaved spider, they

can do so with the appropriate

directives in a robots.txt file,[1] or by

adding the meta tag <meta

name="Googlebot"

content="nofollow" /> to the

webpage.[1] Googlebot requests to

Web servers are identifiable by a

user-agent string containing

"Googlebot" and a host address

containing "googlebot.com".[2]

Wikipedia

:http://en.wikipedia.org/wiki/

Googlebot

Virtually

Canterbury Christchurch University

Uploaded by Travelin’ Librarian

www.flickr.com

Who’s

knocking on

your door?

Thank you

Email: mmorganbindon@goldcoast.qld.gov.au

Gold Coast City Libraries

promoting learning, inspiring imaginations

Someone’s knocking on our door

Connected communities

Marian Morgan Bindon mmorganbindon@goldcoast.qld.gov.au

August 2010