+ All Categories
Home > Documents > IG SRP EN - OSIsoft - PI System | Operational Intelligence ... Reliance Program Phone E-mail Web...

IG SRP EN - OSIsoft - PI System | Operational Intelligence ... Reliance Program Phone E-mail Web...

Date post: 08-May-2018
Category:
Upload: phamquynh
View: 213 times
Download: 0 times
Share this document with a friend
1
of OSIsoft staff keep developing your software of OSIsoft staff provide you with support of all requests are resolved in less than one day of all requests are resolved in less than one week OSIsoft customers rate us 4.7/5 for support satisfaction 23% 28% 40% 60% 4.7 1 Renewing your Software Support is one of the most cost-effective ways to protect your software investment. It saves you time, it saves you money, and it ensures uninterrupted access to vital Technical Support and product upgrades - features that can make a real difference to your operations day in and day out. Critical updates to ensure software reliability and security Quick resolution of issues Enhanced features for improved operations Benefits from the latest improvements Advantages of new additional tools designed for the latest release reasons to keep current risks if not current Critical software failure Slow resolution of issues & lost productivity Higher risk to operations if critical staff leave Software Reliance Program Phone E-mail Web Ticket Support Channels: Forums Local support in: Australia Bahrain Brazil Canada Japan Mexico Russia Singapore China Czech Republic France Germany South Korea Spain UK USA supported languages offices in 16 countries from 16 9 Support is available world-wide from dedicated and highly trained employees. product releases and upgrades per year over 24 7 hours a day days a week Access to online community Don O’Quinn, Arizona Chemical “OSIsoft Tech support is arguably the best service support I've worked with in decades!” Tom Bowman, Packaging Dynamics Corporation “Thanks for the best technical support in the industry.” IGSRPEN-032415
Transcript

of OSIsoft sta�keep developing

your software

of OSIsoft sta�provide youwith support

of all requestsare resolved in

less than one day

of all requestsare resolved in

less than one week

OSIsoft customersrate us 4.7/5 for

support satisfaction

23% 28% 40% 60% 4.7

1

Renewing your Software Support is one of the most cost-effective ways to protect your software investment. It saves you time, it saves you money, and it ensures uninterrupted access to vital Technical Support and product upgrades - features that can make a

real difference to your operations day in and day out.

Critical updates to ensuresoftware reliabilityand security

Quick resolution of issues

Enhanced features forimproved operations

Benefits fromthe latestimprovements

Advantages of newadditional tools designedfor the latest release

reasonsto keepcurrent

risks if notcurrent

Critical software failure

Slow resolution of issues& lost productivity

Higher risk tooperations

if criticalstaff leave

Software Reliance Program

Phone

E-mail WebTicket

SupportChannels:

Forums

Local support in:AustraliaBahrainBrazilCanada

JapanMexicoRussiaSingapore

ChinaCzech RepublicFranceGermany

South KoreaSpainUKUSA

supportedlanguages

o�ces in16 countriesfr

om 169

Support is available

world-wide from dedicatedand highly trained employees.

product releasesand upgradesper year

over

24 7hoursa day

days aweek

Access to online community

Don O’Quinn,Arizona Chemical

“OSIsoft Tech supportis arguably the best

service support I've workedwith in decades!”

Tom Bowman,Packaging Dynamics

Corporation

“Thanks for thebest technical support

in the industry.”

IGSRPEN-032415

Recommended