CONTENTS

SUBJECTS PAGE NO.

BOOKS 3-11

AUTHOR INDEX 17-20

TITLE INDEX 21-26

SUBJECT INDEX 27-32

* The corresponding numbers in the index entries are entry numbers in the main section.

1

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1 1st International edited book on consumer protection and globalization / Edited by P. Kameswara Rao and Suresh Misra.-- Chennai: SNAMS Publishing House, 2010. 522p. Vol. No. 1, Issue 1, January 2010. T15x54 In2/2010 GR19025 2 Ahuja V.K. Law relating to intellectual property rights / By V.K.Ahuja.-- New Delhi: Lexis Nexis, 2007. 669p. T478x54 Ah85 GR19446 3 Bakshi, G.D. Bose an Indian Samurai : netaji and the INA a military assessment / by G.D. Bakshi.-- New Delhi: KW Publishers, 2016. 337p. A99 B691/B179 86591 4 Beacons, Unsung Stories of people for whom humanity matters , vol. 3 / by Unsung Beacons.-- Chennai: CSIM, 2013. 328P. GR19395 5 Behera, Laxman Kumar Indian defence industry : an agenda for making in India / by Laxman Kumar Behera.-- New Delhi: Pentagon Press, 2016 198p. N1x54 B395 86581

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6 The best of speaking tree / By Times of India: Times Group Books., 2006. 150p. AA T482 GR19464 7 Bhaumik, T.K. The WTO: A discordant Orchestra / By T.K. Bhaumik.-- New Delhi: Sage Publications, 2006. 248p. 8 Brown, Stanley A. Performance driven CRM: how to make your customer relationship management vision, a reality / By Stanley A. Brown and Moosha Gulycz.-- Ontario: John Wiley, 2002. 272p. 9 Buddhism in Asia : revival and reinvention / edited by Nayanjot Lahiri and Upinder Singh.-- New Delhi: Manohar, 2016. 411p. AB43x5 L139 86593 10 by Subramanian, K.S. State, policy and conflicts in Northeast India / K. S. Subramanian.-- New Delhi: Routledge, 2016. 213p. B19x5411 Su16 86600

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11 Chakravarti, Sudeep Red Sun: Travels in naxalite country / By Sudeep Chakravarti.-- New Delhi: Penguin books, 2008. 411p. B235x54 C349 GR19384 12 Chapalgaonker, Narendra Mahatma Gandhi and the Indian constitution / by Narendra Chapalgaonker.-- London: Routledge, 2016. 130p. A99 G151/C365 86596 13 Collins : Jim & Porras : I. Jerry Built To Last :Successful Habits Of Visionary Companies / By Jim Collins & Jerry I. Porras.-- New York: Harper Collins, 1994. 342p. 14 Competition law today: concepts,issues,and the law in practice / Edited By Vinod Dhall.-- New Delhi: Oxford University, 2007. 561p. 15 Covey, Stephen R. 7 habits of highly effective people : powerful lessons in personal change / by Stephen R. Covey.--25th-- London: Simon & schuster, 2013. 391p. K95 C838s 86163; GR19421,C.2; GR19595,c.3

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16 Dornbusch,Rudiger Fischer,Stanley and Startz,Richard Macroeconomics / by Rudiger Dornbusch, Stanley Fischer and Richard startz.--11th -- New Delhi: Mc Graw Hill, 2015. 636p. T108 D735/2015 86568; 86569,C.2; 86570,C.3; 86571,C.4; 86572,C.5 17 Federalism / edited by John Kincaid.-- London: Sage, 2011. Contents: v. 1. Historical and theoretical foundations of federalism -- v. 2. Alternative models, constitutional foundations and institutional features of federal governance -- v. 3. Models of individualism, communalism, and multinationalism in federal governance -- v. 4. Fiscal features, federal failures, and the future of federalism. B263 K573 86587; 86588,vol.2; 86589,vol.3; 86590,vol.4

18 Ganeshram, S. Pathways to Nationalism : social transformation and nationalism consciousness in colonial Tamil Nadu , 1858- 1918 / by S. Ganeshram.-- New Delhi: Manohar, 2016. 242p. B262x5452 G154 86598

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19 Ghosh, Ranjit Indigenisation : key to self-sufficiency and strategic capability : global defence industrialisation and re- modeling the Indian programme / by Ranjit Ghosh.-- New Delhi: Pentagon Press, 2016. 176p. N1x54 G346i 86580 20 Giri H.N. Consumers, crimes and the law / By H.N. Giri.-- New Delhi : Ashish, 1987. 349p. T34403x54 G443/c.2 GR19402 21 Gupta, Amit Kumar Nineteenth - century colonialism and the great Indian revolt / by Amit Kumar Gupta.-- New Delhi: Routledge, 2016. 195p. A6x5406 G959 86597 22 Gupta, Soma Sen Consumer behaviour: dynamics of building brand equity / by Soma Sen Gupta.-- Delhi: New Century, 2005. 297p. T15 G959 80455; GR19399,C.2 23 Harrison, Rob The ethical consumer / By Rob Harrison, Terry Newholm, and Deirdre Shaw.-- London: Sage Publication, 2005. 259p. T15x54 H245e GR19410

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24 Hiebeler, Robert Best practices: building your business with customer- focused solutions / By Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman.-- New York: Simon & Schuster, 1998. 240p. T42 An23 GR19397 25 Idea of surplus : Tagore and contemporary human sciences / edited by Mrinal Miri.-- New Delhi: Routledge, 2016. 253p. A99 T129/M678 86595 26 Indian Newspaper Society INS The Indian Newspaper Society Vol. 1 / by Indian Newspaper Society.-- New Delhi: I.N.S Building,Rafi Marg, 2005. Y-406. I548x54 In2/1 GR19429 27 Indian newspaper society Press handbook 2005-2006, vol. 2 / by Indian newspaper society.-- New Delhi: Indian newspaper society. v.p. I548x54 In2/2 GR19508

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28 Institute Of Chartered Accountants Of India Guidance note on audit of public charitable institutions under the income- tax act, 1961 / By Institute Of Chartered Accountants Of India.-- New Delhi: Institute of chartered accountants of India, 2002. 96p. L243x54 In7/1961 GR19465 29 Investors guide / By Voice.--2nd-- New Delhi: Voice. 114p. T478x54 V889 GR19432 30 Issues and themes in Indian administration, vol.1 / edited by P.L. Sanjeev Reddy and R.K. Tiwari.-- New Delhi: IIPA, 2014. 618P. B3x54 R245i/1 GR19284; GR19285,C.2; GR19286,C.3; GR19287,C.4 31 Jha, Hetukar Historical sociology in India / by Hetukar Jha.-- New Delhi: Routledge, 2016. 134p. B11x54 J559 86594 32 Johnson, Michael D. Improving customer satisfaction, loyality, and profit: an integrated measurement and management system / By Michael D. Johnson and Anders Gustafsson.-- New Delhi: John Wiley , 2000. 214p.

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33 Kumar, Alok Customer relationship management:concepts & applications / By Alok Kumar, Chhabi Sinha, and Rakesh Sharma.-- New Delhi: Biztantra, 2007. 350p. 34 Leibling, Mike Working with the enemy: how to survive and thrive with really difficult people / By Mike Leibling.-- New Delhi: Kogan Page, 2010. 176p. I513 L531 GR19398 35 Maira, Arun Remaking India: one country, one destiny / by Arun Maira. -- New Delhi: Response, 2004. 240p. T19x54 M286 80467; GR19425,C.2 36 Malik, P.L. Law relating to weights and measures / by P.L. Malik.-- Lucknow: Eastern Book Company, 1991. 308p. T8203x54 M295 67233; GR19412,C.2 37 Misra, Vinod Core concerns in Indian defence and the imperatives for reforms / edited by Vinod Misra.-- New Delhi: Pentagon Press, 2015. 374p. N1x54 M691c 86582

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38 Monippally, M.M. Indian institute of management Ahmedabad Business books: the persuasive manager communication strategies for 21st centuary managers / By M.M. Monippally.-- Noida: Random House, 2010. 259p. I5 M748 GR19396 39 Monippally, Mathukutty M. Academic writing: a guide for management students and researches / By Mathukutty M. Monippally and Bardrinarayan Shankar Pawar.-- Los Angeles: Sage, 2010. 235p. A34 M748 GR19385 40 Nabhi Compilation of general financial rules, 2005 and compendium of rules on advances to govt. servants alongwith circulars, GOI decisions and other relevant material / By Nabhi's.-- New Delhi: Nabhi, 2006. L00x54 N112 GR19448 41 Narayan, Sameer Managing nonprofit / By Sameer Narayan.--2nd-- Patna: Daksh Publication, 2002. 179p. I513x54 N164 GR19424

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42 Oliver, Paul Writing your thesis / by Paul Oliver.--2nd ed.-- New Delhi: Sage, 2008. 174p. A34 Ol3 82663; 83289,c.2; 83290,c.3; 83291,c.4; 83292,c.5; GR19415,C.2 43 Pindyck, Robert S. , Daniel L. Rubinfeld and Mehta, Prem L. Microeconomics / by Rober S. Pindyck, Daniel L. Rubinfeld and Prem L . Mehta.--7th-- NOIDA: Pearson, 2015. 674p. T108 P652/2015 86573; 86574,c.2; 86575,c.3; 86576,c.4; 86577,c.5 44 Pollock, Federick and Mulla, Dinshaw Fardunji The Indian Contract and Specific Relief Acts , 2 vols. / by Federick Pollock and Dinshaw Fardunji Mulla.--14th -- Gurgaon: LexisNexis, 2013. v.p. 2 vols set , Vol.1: The Indian Contract Act, 1872, section 1to67 , Vol.2 : The Indian Contract Act, 1872 section 68 to end the specific relief act, 1963 section 1to 44. L715x54 P765i 86266; 86267,Vol.2 45 Puri, V.K. Compilation of govt. acceptance orders for civil service employees / By V.K.Puri.-- New Delhi: JBA, 2008. 204p. K1201x54 P973 GR19431

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46 Puri, V.K. Compilation of govt. acceptancece orders for Pensioners under sixth pay commission report incorporating: resolution, notification & ready reckoner / By V.K. Puri. -- New Delhi: JBA, 2008. 84p. K85x54 P973 GR19405 47 Rawls, John Theory of justice / by John Rawls.-- Oxford: Clarendon Press, 1972. 607p. H R199 47334; 86259,c.2 48 Reddy, Y.Y. India and the global financial crisis: managing money and finance / By Y.Y. Reddy.-- Hyderabad: Orient BlackSwan, 2009. 397p. T19x54 R246i/c.2 GR19419 49 Revolutionary lives in South Asia : acts and afterlives of anticolonial political action / edited by Kama Maclean and J Daniel Elam.-- London: Routledge, 2015. 125p. A6x54 M223r 86599 50 Santhakumar V. Analysing social opposition to reforms: The electricity sector in India / By V. Santhakumar.-- Los Angeles: Sage, 2008. 243p. V52x54 Sa59 GR19447

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51 Sarna, David E.Y. Implementing and developing cloud computing applications / By David E.Y. Sarna.-- Boca Raton: Auerbach book, 2011. 308p. P992 Sa74 GR19393 52 Sharma, Ruchir Rise and fall of Nations : ten rules of change in the post crisis world / by Ruchir Sharma.-- USA: Allen Lane, 2016. 464p. T1 Sh23r 86565; 86566,c.2 53 Singh, Indrajeet Upbhokta sanrakshan vidhi (Samikchatmak addhayan) / By Indrajeet Singh and Rajneesh Ranjan Singh.-- Allahabad: Central Law, 1997. 344p. T344x54 Si64/H GR19394 54 Singh, Katar Rural development : principles, politics and management / by Katar Singh.--3rd-- Los Angeles: Sage, 2009. 348p. T421x54 Si64/2009 86254; 86255,C.2; 86256,C.3; 86257,C.4; 86258,C.5 55 Sobhan, Rehman Untranquil recollections : the years of fulfillment / by Rehman Sobhan.-- New Delhi: Sage, 2016. 444p. A6x5471 So12 86592

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56 Sobti, Renu Medical services and consumer protection in India: cases reviewed up to April 2001 / By Renu Sobti.-- Delhi: New Century, 2001. 320p. O1x54 So12 82362; GR19426,C.2 57 State of subversion : radical politics in Punjab in the 20th centuryState policy and conflicts in Northeast India / edited by Virinder S. Kalra and Shalini Sharma.-- London: Routledge, 2016. 264p. F51x5433 K127 86601 58 Sugandhi,R.K. Customer relationship management / By R.K. Sugandhi.-- New Delhi: New age international, 2008. 293p. 59 Yashada Right to information act, 2005: A Primer / By Yashada.-- New Delhi: Tata McGraw-Hill, 2006. 155p. I549x54 Ya26 GR19386

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AUTHOR INDEX Ahuja V.K. 2 Bakshi, G.D. 3 Beacons, Unsung 4 Behera, Laxman Kumar 5 Bhaumik, T.K. 7 Brown, Stanley A. 8 by Subramanian, K.S. 10 Chakravarti, Sudeep 11 Chapalgaonker, Narendra 12 Collins : Jim & Porras : I. Jerry 13 Covey, Stephen R. 15 Dhall, Vinod 14 Dornbusch,Rudiger Fischer,Stanley and Startz ,Richard 16 Ganeshram, S. 18 Ghosh, Ranjit 19 Giri H.N. 20 Gupta, Amit Kumar 21 Gupta, Soma Sen 22 Harrison, Rob 23 Hiebeler, Robert 24 Indian Newspaper Society 26

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Indian newspaper society 27 Institute Of Chartered Accountants Of India 28 Jha, Hetukar 31 Johnson, Michael D. 32 Kalra, Virinder S. and Sharma, Shalini 57 Kincaid, John 17 Kumar, Alok 33 Lahiri, Nayanjot and Singh, Upinder 9 Leibling, Mike 34 Maclean, Kama and Elam, J Daniel 49 Maira, Arun 35 Malik, P.L. 36 Miri, Mrinal 25 Misra, Vinod 37 Monippally, M.M. 38 Monippally, Mathukutty M. 39 Nabhi 40 Narayan, Sameer 41 Oliver, Paul 42 Pindyck, Robert S. , Daniel L. Rubinfeld and Mehta, Prem L. 43 Pollock, Federick and Mulla, Dinshaw Fardunji 44 Puri, V.K.

45-46

Rao, P. Kameswara and Misra, Suresh 1 Rawls, John 47

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Reddy, P.L. Sanjeev 30 Reddy, Y.Y. 48 Santhakumar V. 50 Sarna, David E.Y. 51 Sharma, Ruchir 52 Singh, Indrajeet 53 Singh, Katar 54 Sobhan, Rehman 55 Sobti, Renu 56 Sugandhi,R.K. 58 Yashada 59

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TITLE INDEX 1st International edited book on consumer protection and globalization : Edited by P. Kameswara Rao and Suresh Misra 1 7 habits of highly effective people : powerful lessons in personal change : by Stephen R. Covey 15 Academic writing: a guide for management students and researches : By Mathukutty M. Monippally and Bardrinarayan Shankar Pawar 39 Analysing social opposition to reforms: The electricity sector in India : By V. Santhakumar 50 The best of speaking tree : By Times of India 6 Best practices: building your business with customer-focused solutions : By Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman 24 Bose an Indian Samurai : netaji and the INA a military assessment : by G.D. Bakshi 3 Buddhism in Asia : revival and reinvention : edited by Nayanjot Lahiri and Upinder Singh 9 Built To Last :Successful Habits Of Visionary Companies : By Jim Collins & Jerry I. Porras 13

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Competition law today: concepts,issues,and the law in practice : Edited By Vinod Dhall 14 Compilation of general financial rules, 2005 and compendium of rules on advances to govt. servants alongwith circulars, GOI decisions and other relevant material : By Nabhi's 40 Compilation of govt. acceptance orders for civil service employees : By V.K.Puri 45 Compilation of govt. acceptancece orders for Pensioners under sixth pay commission report incorporating: resolution, notification & ready reckoner : By V.K. Puri 46 Consumer behaviour: dynamics of building brand equity : by Soma Sen Gupta 22 Consumers, crimes and the law : By H.N. Giri 20 Core concerns in Indian defence and the imperatives for reforms : edited by Vinod Misra 37 Customer relationship management : By R.K. Sugandhi 58 Customer relationship management:concepts & applications : By Alok Kumar, Chhabi Sinha, and Rakesh Sharma 33 The ethical consumer : By Rob Harrison, Terry Newholm, and Deirdre Shaw 23 Federalism : edited by John Kincaid 17 Guidance note on audit of public charitable institutions under the income- tax act, 1961 : By Institute Of Chartered Accountants Of India 28 Historical sociology in India : by Hetukar Jha 31

22

Idea of surplus : Tagore and contemporary human sciences : edited by Mrinal Miri 25 Implementing and developing cloud computing applications : By David E.Y. Sarna 51 Improving customer satisfaction, loyality, and profit: an integrated measurement and management system : By Michael D. Johnson and Anders Gustafsson 32 India and the global financial crisis: managing money and finance : By Y.Y. Reddy 48 The Indian Contract and Specific Relief Acts , 2 vols. : by Federick Pollock and Dinshaw Fardunji Mulla 44 Indian defence industry : an agenda for making in India : by Laxman Kumar Behera 5 Indian institute of management Ahmedabad Business books: the persuasive manager communication strategies for 21st centuary managers : By M.M. Monippally 38 Indigenisation : key to self-sufficiency and strategic capability : global defence industrialisation and re-modeling the Indian programme : by Ranjit Ghosh 19 INS The Indian Newspaper Society Vol. 1 : by Indian Newspaper Society 26 Investors guide : By Voice 29 Issues and themes in Indian administration, vol .1 : edited by P.L. Sanjeev Reddy and R.K. Tiwari 30 Law relating to intellectual property rights : By V.K.Ahuja 2 Law relating to weights and measures : by P.L. Malik 36

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Macroeconomics : by Rudiger Dornbusch, Stanley Fischer and Richard startz 16 Mahatma Gandhi and the Indian constitution : by Narendra Chapalgaonker 12 Managing nonprofit : By Sameer Narayan 41 Medical services and consumer protection in India: cases reviewed up to April 2001 : By Renu Sobti 56 Microeconomics : by Rober S. Pindyck, Daniel L. Rubinfeld and Prem L . Mehta 43 Nineteenth - century colonialism and the great Indian revolt : by Amit Kumar Gupta 21 Pathways to Nationalism : social transformation and nationalism consciousness in colonial Tamil Nadu , 1858-1918 : by S. Ganeshram 18 Performance driven CRM: how to make your customer relationship management vision, a reality : By Stanley A. Brown and Moosha Gulycz 8 Press handbook 2005-2006, vol. 2 : by Indian newspaper society 27 Red Sun: Travels in naxalite country : By Sudeep Chakravarti 11 Remaking India: one country, one destiny : by Arun Maira 35 Revolutionary lives in South Asia : acts and afterlives of anticolonial political action : edited by Kama Maclean and J Daniel Elam 49 Right to information act, 2005: A Primer : By Yashada 59 Rise and fall of Nations : ten rules of change

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in the post-crisis world : by Ruchir Sharma 52 Rural development : principles, politics and management : by Katar Singh 54 State of subversion : radical politics in Punjab in the 20th centuryState policy and conflicts in Northeast India : edited by Virinder S. Kalra and Shalini Sharma 57 State, policy and conflicts in Northeast India : K. S. Subramanian 10 Stories of people for whom humanity matters , vol. 3 : by Unsung Beacons 4 Theory of justice : by John Rawls 47 Untranquil recollections : the years of fulfillment : by Rehman Sobhan 55 Upbhokta sanrakshan vidhi (Samikchatmak addhayan) : By Indrajeet Singh and Rajneesh Ranjan Singh 53 Working with the enemy: how to survive and thrive with really difficult people : By Mike Leibling 34 Writing your thesis : by Paul Oliver 42 The WTO: A discordant Orchestra : By T.K. Bhaumik 7

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SUBJECT/KEYWORD INDEX Bangladesh --History 55 Bose, Subhas Chandra, 1897 -1945 3 British -- India -- History -- 19th century 21 Buddhism --Asia--History--20th century 9 --Asia--History--21st century 9 Buddhism and state --Asia 9 Business --Data processing 51 -- Research 39 BUSINESS & ECONOMICS / Production & Operations Management 51 Caste --India--History 31 Chakravarti, Sudeep --Travel--India 11 Civil Service -- India 45-46 Civil services - India 30 Civil society --India 31 Cloud computing 51 Communism

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- India - Punjab - History - 20th century 57 COMPUTERS / Information Technology 51 COMPUTERS / Software Development & Engineering / General 51 Conflict management 34,38 Constitutional law -- India 12 Consumer behaviour 22 Consumer education -- Great Britain 23 Consumer protection 22 -- Law and legislation -- India 20 Consumer Protection Law - India 1 Contracts -- India 44 Crisis management 38 Customer services -- Management -- Case studies 24 -- Quality control -- Case studies 24 Defense contracts -- India 5,19,37 Defense industries -- India 5,19,37 Dissertations 42 Dissertations, Academic 39 East India Company -- History 21 Economic forecasting 52 Economic history --21st century 52 Economists --Bangladesh--Biography 55

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Electric utilities -- Government policy -- India 50 -- Privatization -- India 50 Equality before the law -- India 12 Federal government 17 Feudalism --India--History 31 Financial crises --India 48 Financial crises & disasters 29 Fiscal policy --India 48 Freedom of information --India--Popular works 59 Gandhi, Mahatma, 1869 -1948 -- Views on equality 12 Global Financial Crisis, 2008 -2009 52 Great Britain -- Colonies -- History -- 19th century 21 Great Britain Environmentally safe household products 23 HISTORY / Asia / India & South Asia 10 Income tax --Law and legislation--India 28 India --Description and travel 11 --Economic policy 48 --History--Autonomy and independence movements 3

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--Politics and government--1947- 11 - Economic policy - Citizen participation 35 - Politics and government - 1977- 35 -- Armed Forces -- Procurement 5,19,37 -- History -- British occupation, 1765-1947 21 -- History -- Sepoy Rebellion, 1857-1858 21 -- History -- Sepoy Rebellion, 1857-1858 -- Causes 21 -- Officials and employees -- Law and legislation 45-46 -- Politics and government -- 1857-1919 49 -- Politics and government -- 1919-1947 49 India, Northeastern -- Politics and government 10 India. Right to Information Act, 2005 59 Indian National Army --History 3 Indian Newspaper Society -- Handbook 26-27 -- History 26-27 Industrial management -- Case studies 24 Industrial policy - Social aspects - India 35 Intellectual property -- India 2 International economic relations 48 Interpersonal conflict 34 Investment & securities 29 Investment analysis 29 Investments 29 Investments & Securities 29 Justice 47

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Macroeconomics 16 Management -- Research 39 Medical policy - India 56 Microeconomics 43 National liberation movements -- India -- History 49 Nationalism --India--Tamil Nadu--History 18 Naxalite movement 11 Nonprofit organizations -- Finance 41 Pensions - India 46 Political activists --Bangladesh--Biography 55 POLITICAL SCIENCE / Public Policy / Social Policy 10 Politics and government - India 30 Press -- India -- History 26-27 Privatization -- Social aspects -- India 50 Products liability -- Drugs -- India 20 -- Food -- India 20 Public administration 30 Punjab (India) - Politics and government - 20th century 57 Radicalism

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- India - Punjab - History - 20th century 57 Radicals - India - Punjab - History - 20th century 57 Religion and politics - India Punjab - History - 20th century 57 Revolutionaries --India--Tsundur--Biography 3 -- India -- History -- 20th century 49 Right and left (Political science) - History - 20th century 57 Rural development - India 54 Self -actualization (Psychology) 15 Sobhan, Rehman 55 Social change --India 31 Style manuals 42 Sustainable development - India - Citizen participation 35 Tagore, Rabindranath, 1861 -1941 -- 25 Tamil Nadu (India) --History--19th century 18 --History--20th century 18 Thesis 42 Weights and measures - Legislation - India 36

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