Il Service Pack 2 diIl Service Pack 2 diExchange Server 2003Exchange Server 2003

2 dicembre 2005 - 10:302 dicembre 2005 - 10:30

Alessandro AppianiAlessandro AppianiMCT MCSE (2000 NT 4.0 NT 3.5)MCT MCSE (2000 NT 4.0 NT 3.5)

AgendaAgenda Exchange Server 2003 ServiceExchange Server 2003 Service

Pack 2 newsPack 2 news overview delle aree con funzionalità overview delle aree con funzionalità

nuove o miglioratenuove o migliorate ApprofondimentiApprofondimenti

mobile e-mailmobile e-mail protezione dallo spamprotezione dallo spam storage & managementstorage & management

DemoDemo

PervasivePervasiveProductivityProductivity

Mission CriticalMission CriticalDependabilityDependability

Operational Operational EfficiencyEfficiency

Improved Mobile Outlook ExperienceImproved Mobile Outlook Experience• ““Direct Push” e-mail experienceDirect Push” e-mail experience• Device security policies & configuration Device security policies & configuration • Address book lookupAddress book lookup• Integrates with Integrates with Windows Mobile Messaging & Windows Mobile Messaging &

Security Feature PackSecurity Feature Pack

Improved spam protection Improved spam protection • Sender ID supportSender ID support• Intelligent Message Filter (IMF) v.2Intelligent Message Filter (IMF) v.2• Identify and block “phishing” scamsIdentify and block “phishing” scams

Improved mailbox fundamentalsImproved mailbox fundamentals• Better offline address book performance Better offline address book performance • Public folder management and controlsPublic folder management and controls• Cached mode connection enforcementCached mode connection enforcement• Increased storage in standard editionIncreased storage in standard edition

Exchange 2003: Service Pack 2Exchange 2003: Service Pack 2

Mobile e-mailMobile e-mail

pervasive productivitypervasive productivity

Improved Mobile E-MailImproved Mobile E-Mail Improved mobile Outlook experience Improved mobile Outlook experience

Reduced bandwidth and latencyReduced bandwidth and latency Direct Push email, calendar, contacts & tasksDirect Push email, calendar, contacts & tasks Additional Outlook propertiesAdditional Outlook properties GAL lookupGAL lookup

New policy provisioning for devicesNew policy provisioning for devices Device password restrictionsDevice password restrictions Local device resetLocal device reset

Additional device and message securityAdditional device and message security Certificate authenticationCertificate authentication S/MIMES/MIME Remote device resetRemote device reset

Messaging and Security Feature PackMessaging and Security Feature Pack

• New Direct Push Technology keeps your Outlook Mobile up-to-date by delivering Inbox, Calendar, Contacts and Tasks information quickly and directly to your device

• New sync of the Outlook Mobile Tasks list with Exchange 03 SP2

• Over-the-air lookup of the Global Address List (GAL) on Exchange 03 SP2

Helps to better protect devices

• Remotely manage and enforce select corporate IT policies over-the-air via Exchange 03 SP2 console

• Enable automatic reset of data when password is entered incorrectly X number of times

• Help to better protect device data with remote reset of on-device data

• Increase access security to Exchange 03 SP2 using Certificate-based Authentication to the server

• Help protect email content with native support for S/MIME

Enables more cost-effective mobile messaging

• Utilize existing Exchange 03 SP2 investments and reduce need for additional third party server product and client access license fees

• Easy-to-manage and easy-to-scale mobile messaging solution

• New GZIP data compression that optimizes data bandwidth and network latency

Enhances the Outlook Mobile experience

Microsoft Windows Mobile SolutionMicrosoft Windows Mobile Solution

Microsoft Microsoft Exchange Exchange ServersServers

Corporate Corporate Application Application

ServersServers

Mobile Mail Mobile Mail ServerServer

Corporate Corporate FirewallFirewall

InternetInternet

Wireless Wireless NetworksNetworks

Mobile Middleware ApproachMobile Middleware Approach

OperationsOperationsCenterCenter

Direct Push: Eliminating BarriersDirect Push: Eliminating BarriersNo Middleware Required

Limited Limited Device SetDevice SetChoice of: Choice of:

Mobile DevicesMobile DevicesLaptops Laptops

Web AccessWeb Access

Direct Push ProcessDirect Push Process

4. If new mail arrives 4. If new mail arrives before heartbeat interval before heartbeat interval expires, Exchange 2003 expires, Exchange 2003 notifies device that notifies device that changes have occurred changes have occurred in the mail boxin the mail box

1. Device sends request 1. Device sends request to Exchange 2003 SP2 to Exchange 2003 SP2 serverserver

2. Exchange 2003 holds the 2. Exchange 2003 holds the request pending until request pending until heartbeat interval expiresheartbeat interval expires

5. Device immediately 5. Device immediately issues SYNC request to issues SYNC request to pull mail. Upon SYNC pull mail. Upon SYNC completion, go to step 1completion, go to step 1

3. If no mail arrives 3. If no mail arrives before heartbeat before heartbeat expires, device expires, device sends another sends another Keep Alive requestKeep Alive request

Windows Mobile Windows Mobile Device with MSFPDevice with MSFP

Server running Server running Exchange 2003 SP2Exchange 2003 SP2

Device Policy ConfigurationDevice Policy Configuration

Device security configurationDevice security configuration

Enterprise DeploymentEnterprise Deployment

Exchange Front End server

Mailbox Server

Mailbox Server

Internet(Cellular Networks)

Wired line

Wireless line

Legend

Wireless PDA

HTTPS (443)

Smart phone

Wi-FiPDA

Wi-FiSmart phone

Internet(802.11x - hotspots)

Wi-FiPDA

Wi-FiSmart phone

Wireless Intranet(802.11x)

Corporate Network

ISA 2004 Server(recommended)

HTTPS (443)

Outlook from home(rpc/http)

OWA from kiosk or from home

Wi-Fi Laptop

Wi-Fi Laptop

Upgrade the Front End Server to Service Pack 2 for direct push

Microsoft IT ScalabilityMicrosoft IT Scalabilityhttp://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspxhttp://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspx

106k User Mailboxes WW106k User Mailboxes WW 4 Major World-Wide Hubs with Front-4 Major World-Wide Hubs with Front-

End Access for 106k mailboxesEnd Access for 106k mailboxes Approx 25% use mobile devices Approx 25% use mobile devices 2/3 use Smartphone 1/3 use Pocket 2/3 use Smartphone 1/3 use Pocket

PC Phone EditionPC Phone Edition

Windows Mobile and Windows Mobile and Exchange help MSIT do Exchange help MSIT do more with lessmore with less 60k mailboxes in Redmond60k mailboxes in Redmond In Redmond all mobile services for In Redmond all mobile services for

Exchange 2003 on 3 serversExchange 2003 on 3 servers 20,000 simultaneous HTTPs sessions 20,000 simultaneous HTTPs sessions

per server (2x CPU, 2Gb RAM)per server (2x CPU, 2Gb RAM) 10K+ users/2M+ connections/month10K+ users/2M+ connections/month Same servers are used also for Same servers are used also for

Outlook Web Access (OWA) and Outlook Web Access (OWA) and

RPC/HTTPRPC/HTTP

IncreasedIncreasedProductivityProductivity

Better ReturnBetter ReturnOn InvestmentOn Investment

Lower TCOLower TCO

GZIP Compression Reduces Size & Time-GZIP Compression Reduces Size & Time-To-Sync Of Exchange Server DataTo-Sync Of Exchange Server Data

GZIP data compression improves GZIP data compression improves on size and time-to-syncon size and time-to-sync

GZIP data compression optimizes GZIP data compression optimizes size of Exchange Server data before size of Exchange Server data before sending data down to devicesending data down to deviceSignificant savings in bandwidth and Significant savings in bandwidth and latency (speed) between Windows latency (speed) between Windows Mobile 2003 and Windows Mobile 5Mobile 2003 and Windows Mobile 5Initial tests have shown up to 35% Initial tests have shown up to 35% savings for Contact & Calendar and savings for Contact & Calendar and up to 60% in savings for Inbox/emailup to 60% in savings for Inbox/email

E.g.: A user that used to get E.g.: A user that used to get 10MB in email using WM2003 10MB in email using WM2003 can now get 4MB in email using can now get 4MB in email using WM5WM5

More optimized data size also More optimized data size also reduce time device needs to sync reduce time device needs to sync email by up to 40%email by up to 40%

Comparing compression Comparing compression performance for Exchange dataperformance for Exchange data

Index = 100Index = 100

Device And Server RequirementsDevice And Server Requirements

Mobile Device RequirementsMobile Device Requirements

Requires a Windows Mobile 5 Requires a Windows Mobile 5 devicedevice

MSFP will not work on devices MSFP will not work on devices with previous versionswith previous versions

Future support from ActiveSync Future support from ActiveSync licenseeslicensees

33rdrd party devices & software party devices & softwareAvailability to be announced…Availability to be announced…

Exchange Server RequirementsExchange Server Requirements

Requires upgrade from Exchange Requires upgrade from Exchange Server 2003 to Exchange Server Server 2003 to Exchange Server 2003 SP2 on Front End Server 2003 SP2 on Front End Server OnlyOnly

No major changes beyond SP No major changes beyond SP upgradeupgrade

Need to increase IIS and Firewall Need to increase IIS and Firewall https connection timeout to the https connection timeout to the ActiveSync virtual directoryActiveSync virtual directory

Recommend 15min to 30min Recommend 15min to 30min for timeoutfor timeout

Getting MSFP Via UpgradesGetting MSFP Via Upgrades MSFP will be rolled into Windows Mobile 5.0 AKU2MSFP will be rolled into Windows Mobile 5.0 AKU2

For devices shipping after AKU2, OEMs can pick up MSFP as For devices shipping after AKU2, OEMs can pick up MSFP as part of normal AKU processpart of normal AKU process

For 5.0 devices already in market, OEMs can use Image Update For 5.0 devices already in market, OEMs can use Image Update to deploy MSFPto deploy MSFP

For Windows Mobile 2003 SE devices already in market, OEMs For Windows Mobile 2003 SE devices already in market, OEMs can provide traditional ROM upgrades via ROM re-flash – can provide traditional ROM upgrades via ROM re-flash – complete upgrade to 5.0 requiredcomplete upgrade to 5.0 required

InterdependenciesInterdependencies

Feature Requires WM 5.0 Requires Feature Pack

Requires Exchange 2003 Sp2

Persistent Storage Yes No No

Synchronize Tasks Yes No Yes

Browse GAL Yes Yes Yes

Policy enforcement Yes Yes Yes

Remote Wipe Yes Yes Yes

Local Wipe Yes Yes Yes

Certificate based authentication

Yes Yes Yes

Pictures in Contacts

Yes No Yes

Enhanced AUTD Yes Yes Yes

S/MIME Support Yes Yes Yes

GZIP Compression Yes Yes Yes

Connection caching Yes Yes Yes

Spam ProtectionSpam Protection

Mission Critical Dependability

Service Pack 2 ImprovementsService Pack 2 Improvements

Mission Critical Dependability

Improved SpamImproved Spam ProtectionProtection Integrated Intelligent Message Filter (IMF)Integrated Intelligent Message Filter (IMF) Identify and block more spam typesIdentify and block more spam types Support for SenderIDSupport for SenderID

Improved Mobile E-mailImproved Mobile E-mail Enhanced Outlook Mobile with Direct PushEnhanced Outlook Mobile with Direct Push Support for device policy provisioningSupport for device policy provisioning Device and message securityDevice and message security

Pervasive Productivity

Improved Mailbox FundamentalsImproved Mailbox Fundamentals Increased storage limitsIncreased storage limits Performance, management and controls Performance, management and controls Connection enforcement by typeConnection enforcement by type

Operational Efficiency

Integrated Intelligent Message FilterIntegrated Intelligent Message Filter Updated SmartScreen technology from MSNUpdated SmartScreen technology from MSN Identify and block “phishing” emailIdentify and block “phishing” email

Support for Sender IDSupport for Sender ID Sender domain verificationSender domain verification Identifies “spoofing” and phishing emailIdentifies “spoofing” and phishing email

?

?

Improved Spam ProtectionImproved Spam Protection

spam

Updated SmartScreen Updated SmartScreen TechnologyTechnology Integrated Intelligent Message FilterIntegrated Intelligent Message Filter

Latest Filter UpdatesLatest Filter Updates User Interface updates to Exchange System User Interface updates to Exchange System

Manager – Junk E-Mail FilteringManager – Junk E-Mail Filtering Added Anti Phishing TechnologyAdded Anti Phishing Technology

Anti Phishing TechnologyAnti Phishing Technology

Integrated into SmartScreen TechnologyIntegrated into SmartScreen Technology Transparent to administrators and end-users Transparent to administrators and end-users Phishing Confidence Level (PCL)Phishing Confidence Level (PCL)

Weighted 1-8 (higher = more likely bad)Weighted 1-8 (higher = more likely bad)

Sender ID Framework (SIDF)Sender ID Framework (SIDF) Industry standard created to counter Industry standard created to counter

domain spoofingdomain spoofing SIDF has been reviewed and submitted to the SIDF has been reviewed and submitted to the

Internet Engineering Task Force for final Internet Engineering Task Force for final reviewreview

Combines Sender Policy Framework and Combines Sender Policy Framework and Microsoft Caller ID for EmailMicrosoft Caller ID for Email

Email domain authentication framework Email domain authentication framework that uses Sender Policy Framework (SPF) that uses Sender Policy Framework (SPF) records in DNS as an authentication records in DNS as an authentication mechanismmechanism

One time: publish SIDF record in One time: publish SIDF record in DNS using Sender Policy Framework DNS using Sender Policy Framework (SPF) text file format(SPF) text file format

No other changes requiredNo other changes required E-mail message sent as normalE-mail message sent as normal

Look up Sender’s SPF record in DNS Look up Sender’s SPF record in DNS Determine PRA or Mail From checkDetermine PRA or Mail From check Compare PRA to legitimate IPs in SPF Compare PRA to legitimate IPs in SPF

record or Mail From checkrecord or Mail From check Match Match positive filter input positive filter input No match No match negative filter input negative filter input

Message transits one to Message transits one to many e-mail serversmany e-mail serversen route to receiveren route to receiver

Sender ID Framework (SIDF)Sender ID Framework (SIDF)

How Does Sender ID Work?How Does Sender ID Work?

1.1. Senders publish IP addresses of outbound e-mail servers in Senders publish IP addresses of outbound e-mail servers in DNS DNS

2.2. Receiving Exchange Server determines domain of senderReceiving Exchange Server determines domain of sender

3.3. Receiving Exchange Server checks DNS for sender’s domain Receiving Exchange Server checks DNS for sender’s domain for Sender ID recordfor Sender ID record

4.4. If Sender ID record present, receiving server checks incoming If Sender ID record present, receiving server checks incoming IP against the list in the recordIP against the list in the record

IMF & Sender IDIMF & Sender ID

Improved Mailbox Improved Mailbox FundamentalsFundamentals

Operational Efficiency

Service Pack 2 ImprovementsService Pack 2 Improvements

Mission Critical Dependability

Improved SpamImproved Spam ProtectionProtection Integrated Intelligent Message Filter (IMF)Integrated Intelligent Message Filter (IMF) Identify and block more spam typesIdentify and block more spam types Support for SenderIDSupport for SenderID

Improved Mobile E-mailImproved Mobile E-mail Enhanced Outlook Mobile with Direct PushEnhanced Outlook Mobile with Direct Push Support for device policy provisioningSupport for device policy provisioning Device and message securityDevice and message security

Pervasive Productivity

Improved Mailbox FundamentalsImproved Mailbox Fundamentals Increased storage limitsIncreased storage limits Performance, management and controls Performance, management and controls Connection enforcement by typeConnection enforcement by type

Operational Efficiency

Improved Mailbox FundamentalsImproved Mailbox Fundamentals Standard Edition: 16G Standard Edition: 16G 75G storage limit 75G storage limit Improved cached mode performanceImproved cached mode performance

30% size reduction of Offline Address Book (OAB)30% size reduction of Offline Address Book (OAB) Reduced causes for full OAB downloadReduced causes for full OAB download OAB indexing moved to the clientOAB indexing moved to the client

Public folder management and controlsPublic folder management and controls Administrative tasks and wizardsAdministrative tasks and wizards Folder deletion loggingFolder deletion logging Replication controlReplication control

Connection controls and migrationConnection controls and migration Cached mode connection enforcementCached mode connection enforcement Supported GroupWise 6.x connector/migration toolsSupported GroupWise 6.x connector/migration tools

Iberian & Brazilian Portuguese OWA spell checkIberian & Brazilian Portuguese OWA spell check

Storage settings & limitsStorage settings & limits

Public Folder administrationPublic Folder administration Storage event log & settingsStorage event log & settings

SummarySummary

Exchange 2003 SP2 & Windows Mobile Exchange 2003 SP2 & Windows Mobile 5.0 + MSFP5.0 + MSFP Lower cost direct push Lower cost direct push

… give it to everyone, not just the boss!… give it to everyone, not just the boss! Integrated device security managementIntegrated device security management Exchange & Windows Mobile “better Exchange & Windows Mobile “better

together”together”

Improved Exchange experienceImproved Exchange experience Anti- “Phishing”, anti-spam innovationsAnti- “Phishing”, anti-spam innovations Sender ID momentumSender ID momentum Standard edition store limitsStandard edition store limits Public Folder management enhancementsPublic Folder management enhancements

Riferimenti e risorseRiferimenti e risorse

Exchange SP2www.microsoft.com/exchange/downloads/2003/sp2www.microsoft.com/exchange/downloads/2003/sp2

Sender ID:www.microsoft.com/senderidwww.microsoft.com/senderidwww.anti-spamtools.org www.anti-spamtools.org Mail-to check-auth@verifier.port25.comMail-to check-auth@verifier.port25.com

Windows Mobile 5.0 with Messaging & Security Feature Pack www.microsoft.com/windowsmobile/business/www.microsoft.com/windowsmobile/business/

strategy/wm5exch03.mspx strategy/wm5exch03.mspx

Riferimenti e risorse (Exchange)Riferimenti e risorse (Exchange)Exchange HomeExchange Homehttp://www.microsoft.com/exchange http://www.microsoft.com/exchange

Exchange Italy HomeExchange Italy Homehttp://www.microsoft.com/italy/exchange http://www.microsoft.com/italy/exchange

Exchange Server TechCenterExchange Server TechCenterhttp://www.microsoft.com/technet/prodtechnol/exchange/default.mspxhttp://www.microsoft.com/technet/prodtechnol/exchange/default.mspx

Exchange Server 2003 Technical Documentation LibraryExchange Server 2003 Technical Documentation Libraryhttp://www.microsoft.com/technet/prodtechnol/exchange/2003/library/default.mspxhttp://www.microsoft.com/technet/prodtechnol/exchange/2003/library/default.mspx

Exchange Developer Documentation on MSDNExchange Developer Documentation on MSDNhttp://msdn.microsoft.com/exchangehttp://msdn.microsoft.com/exchange

Exchange Server 2003 Errors and Events Web SiteExchange Server 2003 Errors and Events Web Sitehttp://www.microsoft.com/technet/support/ee/search.aspx?LCID=1033&DisplayNahttp://www.microsoft.com/technet/support/ee/search.aspx?LCID=1033&DisplayName=Exchange%20Server%202003&ProdName=Microsoft%20Exchange&MajorMinome=Exchange%20Server%202003&ProdName=Microsoft%20Exchange&MajorMinor=6.5r=6.5

Exchange Support CenterExchange Support Centerhttp://support.microsoft.com/default.aspx?scid=fh;EN-US;exchangehttp://support.microsoft.com/default.aspx?scid=fh;EN-US;exchange

Exchange DownloadsExchange Downloadshttp://www.microsoft.com/exchange/downloads/http://www.microsoft.com/exchange/downloads/

Exchange Server Community CenterExchange Server Community Centerhttp://www.microsoft.com/Exchange/community/default.mspxhttp://www.microsoft.com/Exchange/community/default.mspx

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