Illuminata Global 2014 Brochure 2013 Brochure.pdf · IG Public Seminar Schedule 2014 Presentation...

Illuminata Global 2014 Brochure

IG Public Seminar Schedule 2014

Presentation Skills for New Leaders Cost: $ 2,995.00 Ready to Register? Click Here

January April June August October

Boston 01.06.2014 04.14.2014 06.10.2014 08.11.2014 10.14.2014

Chicago 01.07.2014 04.15.2014 06.11.2014 08.12.2014 10.15.2014

New York 01.08.2014 04.16.2014 06.12.2014 08.13.2014 10.16.2014

Philadelphia 01.09.2014 04.17.2014 06.13.2014 08.14.2014 10.17.2014

San Francisco 01.10.2014 04.18.2014 06.14.2014 08.15.2014 10.18.2014

Seattle 01.13.2014 04.19.2014 06.17.2014 08.18.2014 10.21.2014

Washington D.C. 01.14.2014 04.22.2014 06.18.2014 08.19.2014 10.22.2014

High Stakes Presentation Skills Cost: $ 2,995.00 Ready to Register? Click Here

January April June August October

Boston 01.06.2014 04.14.2014 06.10.2014 08.11.2014 10.14.2014

Chicago 01.07.2014 04.15.2014 06.11.2014 08.12.2014 10.15.2014

New York 01.08.2014 04.16.2014 06.12.2014 08.13.2014 10.16.2014

Philadelphia 01.09.2014 04.17.2014 06.13.2014 08.14.2014 10.17.2014

San Francisco 01.10.2014 04.18.2014 06.14.2014 08.15.2014 10.18.2014

Seattle 01.13.2014 04.19.2014 06.17.2014 08.18.2014 10.21.2014

Washington D.C. 01.14.2014 04.22.2014 06.18.2014 08.19.2014 10.22.2014

Executive Presence Cost: $ 2,995.00 Ready to Register? Click Here

January April June October

Boston 01.06.2014 04.14.2014 06.10.2014 10.14.2014

Chicago 01.07.2014 04.15.2014 06.11.2014 10.15.2014

New York 01.08.2014 04.16.2014 06.12.2014 10.16.2014

Philadelphia 01.09.2014 04.17.2014 06.13.2014 10.17.2014

San Francisco 01.10.2014 04.18.2014 06.14.2014 10.18.2014

Seattle 01.13.2014 04.19.2014 06.17.2014 10.21.2014

Washington D.C. 01.14.2014 04.22.2014 06.18.2014 10.22.2014

Includes FREE

access to our

eLearning course!

Click Here to View a Video

Overview of this Course.





http://www.illuminataglobal.com/index.php?option=com_content&view=article&id=89&Itemid=468



http://www.illuminataglobal.com/Presentation-Skills-New-Leaders.html

http://www.illuminataglobal.com/Presentation-Skills-New-Leaders.html

http://www.illuminataglobal.com/Presentation-Skills-Training.html

http://www.illuminataglobal.com/Executive-Presence.html

Table of Contents

2014 Public Seminar Schedule.........................................3

Presentation Skills

Presentation Skills for New Leaders ..............................................4 High Stakes Presentation Skills .....................................................5 Executive Presence .........................................................................6 Exceptional I.T. Presentations ........................................................7 Presentation Skills for Attorneys....................................................8 Presentation Skills for In-House Counsel ......................................9

Communication Skills

Accent Reduction ..........................................................................10 Crucial Conversations ...................................................................11 Communicating Globally ...............................................................12 Impromptu Speaking .....................................................................13 Becoming a Dynamic Facilitator ...................................................14 M.B.T.I (Myers Briggs) Workshop...................................................15 Team Building ................................................................................16 Communication Skills: Indian Nationals ......................................17 Communication Skills: Native Mandarin/Cantonese Speakers ..18 Gen Y Business Conversations: like you know ...........................19

Story Telling

Tell Your Business Story ..............................................................20 Tell Your I.T. Story .........................................................................21 Story Telling for Attorneys ............................................................22

Media Training

High Stakes Media Training ..........................................................23

P r e s e n t a t i o n S k i l l s f o r N e w L e a d e r s

Illuminata Global, LLC.

45 Rockefeller Plaza at 630 Fifth Avenue, 20th Floor

New York, NY 10111

What Will Participants Take Back Their Workplace?

The ability to appear confidentand credible while speaking.

The ability to clearly state your point of view.

The ability to answer challenging questions.

The ability to gain the confidence of your audience.

The ability to handle yourselfin any situation with poise and credibility.

Class Size

Maximum of 12 participants

Offices:

North America: Boston,Chicago, Los Angeles,Mexico City, Montreal,New York, San Francisco, Seattle, Toronto, and Washington DC.

South America: Buenos Aires, Santiago, São Paulo and Belo Horizonte.

Europe: Berlin, Copenhagen, Frankfurt, London, Milan and Paris.

Asia: Shanghai, Singapore, Sydney and Tokyo.

Course Overview:

Illuminata Global’s (IG’s) Presentation Skills for New Leaderscourse is geared towards those who need to develop their ability to present information to both formal and informal gatherings. New Leaders must also enhance their standing with clients and co-workers alike. We say mind your “PDQs." By that we mean the important areas that must be addressed are: (1) Preparation; (2) Delivery; and (3) Questions.

Preparation: Acquire the skills to relax and appear confident; know and understand your audiences’ expectations of your presentation; create concise content which is impactful.

Delivery: Utilizing effective body language and facial animation, appear confident and credible. Sound dynamic and clear; utilize tonality, inflection and volume. Connect what you say with how you say it, instilling confidence in your credibility and message.

Questions: In the face of challenging and/or hostile questions, quickly formulate an appropriate response.

Course Outline:

Practice, Practice, Practice: Participants will deliver multiple recorded presentations to a live audience. The goal: your audience believes that your presentation is natural and unrehearsed.

Preparing Presentations: Using IG’s "Content Roadmap,” develop the content of your presentation.

Effective Use of Visuals: Acquire the skills to utilize graphs, diagrams, charts and pictures in any presentation.

Use Your Eyes to Instill Confidence: Using sustained eye contact, acquire the skills to instill confidence in your audience.

Use Your Body-Language to Communicate Your Message: Through the effective use of body language, acquire the skills to help your audience visualize your message.

Use Your Voice to Convey Confidence: Using a clear, confident and robust voice, instill confidence and credibility in your message.

Handling Hostile Questions: Without being evasive, returning hostility or losing control of the discussion, acquire the skills to effectively handle hostile questions.

H i g h S t a k e s P r e s e n t a t i o n S k i l l s



New York, NY 10111


The skills to instill a sense of authority within your organization.

The ability to know when and how to appropriately assert yourself.

The ability to listen actively, not passively.

The skills to quickly formulate a clear and concise talk.

The skills to appear confident in any situation.

Class Size


Offices:





Course Overview:

Among the various presentation skills training seminars offered by Illuminata Global (IG), this workshop is crucial for those who find themselves called upon to deliver “make-or-break” presentations.

We, at IG, tailor our “High Stakes Presentation Skills” course to each participant’s needs and goals: 1) Define, acquire, demonstrate, and project a presence that is uniquely yours; 2) Formulate a plan that will most effectively influence your audience; 3) Deliver your own distinct, dynamic and memorable brand; 4) Deliver credible, compelling and high impact presentations; 5) Deliver your presentation in a natural and authentic manner; and 6) Synchronize your verbal and non-verbal communication (eye contact, gestures, and body-language).

But even a well-prepared presentation may falter when faced with the following pitfalls that have the potential to derail: 1) challenging or hostile questions; 2) off-topic discussion; and 3) moments before your presentation, your allotted time is slashed. When confronted by these distracters, IG’s experienced trainers will provide participants with the necessary skills and tools to remain in complete control of their message.

Course Outline:

Preparing Presentations: Using IG’s "Content Roadmap,” develop the content of your presentation.

Client Briefing: Organize and deliver a succinct and memorable Presentation and/or Client Briefing.

Impromptu Presenting: Quickly formulate a clear and concise talk when you are not prepared to do so.

Listen Actively: Become an active listener, rather than a passive listener.

Facilitate Two-Way Communication In Your Presentation: Draw out information from each individual in your audience.

Handle Hostile Questions: Effectively handle hostile questions without losing control of your audience.

Deliver Your Message with Candor and Clarity: Acquire the skills to deliver your message in a clear and compelling manner, without glossing over contentious topics, issues, and/or initiatives.

E x e c u t i v e P r e s e n c e



New York, NY 10111


The ability to establish and solidify “Executive Presence.”

The skills to project self-confidence, not arrogance.

The skills to deliver yourmessage with candor and clarity.

Handle yourself in any situation with poise and credibility.

Class Size


Offices:





Course Overview:

Our goal, at Illuminata Global (IG), is to enhance your individual Executive Presence. Under our training, you will be provided the skills, tools and techniques that will solidify a charismatic style that is uniquely your own, ensuring that your message will always resonate with your audience and, more important, always be acted upon.

Every experienced Speaker has been at some point in their careers lost control of their talk or presentation (e.g. hostile/challenging questions; off-topic discussions; time allotted cut-short, last minute change of topic, an increase in the number of audience members, unforeseen pressure: your CEO makes a last-minute, unannounced appearance).

We will provide you with the tools to achieve your goals: an exceptional talk or presentation which resonates with your audienceand, more importantly, is acted upon.

Course Outline:

Project a Powerful and Open Presence

Develop poise under pressure

Calibrate your audience

Develop and leverage your personal charisma

Make an emotional connection with your audience

Establish a Positive Perception

Project a calm and reassuring persona.

Deliver your message with authenticity.

Strengthen your ability to connect and establish rapport.

Understand the negative and positive impacts of passion.

Use your authority to impact others in a productive manner.


E x c e p t i o n a l I . T . P r e s e n t a t i o n s



New York, NY 10111

What Will Participants Take Back to Their Workplace?

A credible persona

Personal authority

Succinct, memorable, and persuasive presentations

Confidence in their messageand/or presentation

The ability to handle challenging and/or hostile questions

Duration of course:

One and Two-Day Versions.

Offices:





Course Overview:

Until now, the “IT Factor” has rarely been applied to I.T. professionals.Very few people are born Speakers/Presenters. In order to become an exceptional Speaker/Presenter, you must acquire the essential skills necessary to project: 1) confidence, 2) credibility, and 3) charisma. By participating in Illuminata Global’s (IG’s) I.T. Presentations course, you will acquire these essential skills.

Led by Senior IG Trainers, you will master the ability to Presenttechnical content to “non-technical” audiences. This will be accomplished without “dumbing- down” your content, overall message, or glossing over crucial technical details.

At the completion of your course, whether you are required to present virtually or in front of groups, IG will equip you with the tools and confidence required to excel in your next I.T. Presentation.

Course Outline:

We say mind your “PDQs.” By that, we refer to the three equally important areas that must be addressed in order to become an effective Speaker/Presenter: (1) Preparation; (2) Delivery; and (3) Questions.

(1) Preparation: Using IG's “I.T. Road Map,” develop the content of your I.T. Presentation, Talk, Demo, Webinar, Conference Call, or Meeting.

(2) Delivery: Create and deliver effective graphs, diagrams, and charts. This will enable your audience to visualize your message.

Acquire the skills to deliver a dynamic Talk/Presentation which synchronizes your verbal and non-verbal communication (eye communication, body language, pace, tonality, and facial expression).

(3) Questions: Without being evasive, returning hostility or losing control of the discussion, acquire the skills to effectively handle audience questions.

Stop Audience Distractions and Interruptions: Acquire the skills to stop, side-bar discussions, audience members checking emails, and audience interruptions.

Personalized camera work with individualized DVDs is an optional reinforcement tool.

P r e s e n t a t i o n S k i l l s f o r A t t o r n e y s



New York, NY 10111


A credible persona

Personal authority




Who Should Attend?

Attorneys

Duration of course: One, two, and three-day versions

Class SizeMaximum of 12 participants

Offices:





Course Overview:

Among the various presentation skills training seminars offered by Illuminata Global (IG), this workshop is crucial for Attorneys who find themselves called upon to deliver make-or-break presentations to clients.

This is especially true for those who are already confident in their ability to communicate to clients, but who want to take those skills to the next level.

Most Attorneys know this to be true: the ability to deliver an exceptional, clear, cogent, and persuasive presentation is an acquired skill.

In this training, our experienced IG Attorney/Senior Trainers will provide participants with the expertise to deliver credible, compelling, high impact presentations.

Course Outline:

Acquire the Skills to Establish Presence:

Authority

Expertise

Poise

Integrity

Likeability

Client Briefing: Organize and deliver a succinct and memorable presentation and/or client briefing.

Impromptu Presenting: Quickly formulate a clear and concise talk when you are not prepared to do so.

Listen Actively: Become an active listener rather than a passive listener.

Facilitate Two-Way Communication In Your Presentation: Draw out information from each individual in your audience.

Handle Hostile Questions: Effectively handle hostile questions without losing control of your audience.



P r e s e n t a t i o n S k i l l s f o r I n - H o u s e C o u n s e l



New York, NY 10111


A credible persona

Personal authority




Who Should Attend? In-House Counsel

Duration of course: One, two, and three-day versions

Class SizeMaximum of 12 participants

Offices:





Course Overview:

As an In-House Counsel, you are aware of the integral role that demeanor plays in the overall effectiveness of your managerial skills. When you hold a high position, it may be difficult to assess an accurate and honest read on how you are viewed among your peers and by your clients. In this training you will hone your professional presence, enhance your impact and influence, and develop your personal authenticity. You will polish your delivery of critical communications and project leadership. You will master facilitation that is calm, forceful and decisive, yet projects a willingness to collaborate. All these skills are vital to the success of the highly visible In-House Counsel.

Course Outline:

Project a Powerful and Open Presence

Develop poise under pressure

Calibrate your audience

Manage the challenging client

Develop and leverage your personal charisma

Lead with decisiveness

Make an emotional connection with your audience

Deliver high impact, memorable communications

Establish a Positive Perception

Project a calm and reassuring persona.

Deliver your message with authenticity.

Strengthen your ability to connect and establish rapport.

Understand the negative and positive impacts of passion.

Use your authority to impact others in a productive manner.



A c c e n t R e d u c t i o n



New York, NY 10111


The ability to communicate theirideas clearly and concisely.

The ability to appear confident and credible while speaking.

The ability to clearly state theirpoint of view.

The ability to instill confidence in their message.

Who should attend?

Non-native American English speakers.

Course Option:

One-On-One Virtual Coaching

Offices:





Course Overview:

Do you need to improve your ability to clearly communicate with your co-workers, collogues, and clients?

Will Accent Reduction training help you advance your career?

Are you looking for a customized training program which is built around your unique needs and goals?

If so, Illuminata Global’s (IG’s) “Accent Reduction” course will help you to acquire the skills to effectively communicate in a clear and concise manner in any business situation.

Our Accent Reduction course is taught by experienced Senior IG Linguistic Experts.

Regardless of your native language, you will acquire the skills to effectively communicate in a clear and concise manner.

Course Outline:

In our Accent Reduction course, you will acquire the skills to use your mouth, teeth, and tongue to form vowel and consonant sounds. Modifying your intonation and stress patterns will enable you to communicate in a clear and concise manner.

IG‘s methodology involves a comprehensive individual analysis, which identifies deviations in your current speech such as pronunciation, rate of speech, speech patterns, and detrimental speech habits.

Our sessions offer individualized virtual one-on-one instruction. Using existing sound patterns, we provide intense oral motor improvement methods for spoken American Business English. While practicing the verbiage pertinent to your specific area of expertise, we incorporate these verbalizations into your vocabulary.

Understanding that we are establishing new patterns of oral motor behaviors (breaking old habits and creating new, improved ones) is why our Accent Reduction training is concentrated and specifically designed to meet your individual needs.

C r u c i a l C o n v e r s a t i o n s



New York, NY 10111


Acquire the skills to feel-at-ease while telling a story.

The ability to instill credibility and authenticity in your message and yourself.

The ability to gain the confidence of your audience, regardless of the content of your message.

Class Size


Offices:





Course Overview:

Among the various presentation skills training seminars offered by Illuminata Global (IG), this workshop is critical for those who find themselves called upon to communicate in difficult circumstances. By participating in this course, each participant will acquire the skills to refine and demonstrate: 1) a receptive demeanor, tone and body language (facial expression, eye contact, gestures); 2) respect for your audience and/or issue(s); and 3) poise and control of emotions.

Under the direction of a Senior IG Trainer, you will acquire the skills to be an effective Communicator who immediately gains the confidence of your audience.

Course Outline:

Identify Your Crucial Conversation(s): Through self-realization, written exercises and group and instructor feedback, each participant will identify the problems they face in critical conversations. Difficult communications, if delivered with compassion and clarity, create an atmosphere where the recipient leaves the conversation believing and feeling that he/she has been heard. Participants will be introduced to the ideas of a “zero-sum game” where everyone wins.

Speak Up Not Down: Participants will respond to potential work-related difficult and/or challenging questions. Participants will role play in dyads and triads as peers, subordinates, superiors and/or clients. Each participant will acquire the skills to respond to a difficult and/or challenging audience member. While responding, each participant will acquire the skills to remain calm, receptive, and open.

Develop and Hone Communication Tools for Critical Conversations: Using the IG Content Road Map, each participant will prepare for a difficult conversation with a peer, subordinate, superior, and/or client. By utilizing IG’s Content Road Map, each participant will focus on four key metrics: 1) clearly identify the issue(s); 2) prepare for how your counterpart will react; 3) prepare your communication to achieve your desired outcome; and 4) prepare for how this interaction will affect your working relationship with your counterpart in the future.

Executive Conversations: Each participant will acquire the skills to comfortably speak in front of a team member, a superior, or a subordinate.

Executive Briefing Tool (EBT): Participants will acquire the skills to prepare and deliver clear and concise business briefings while remaining calm and on point.

C o m m u n i c a t i n g G l o b a l l y



New York, NY 10111


Acquire the skills to feel-at-ease while communicating globally.

The ability to instill credibility and authenticity in your global messaging.

The ability to gain the confidence of your global audience, regardless of the content of your message.

Class Size


Offices:





Course Overview:

Our goal, at Illuminata Global (IG), is to enhance your organization’s ability to communicate on a global basis in a clear, compelling, and culturally relevant manner.

Does your organization have a significant Global Workforce?

Do the your various locations find it “challenging” to communicateeffectively with one another?

If so, IG can help!

Under the direction of a Senior IG Trainer, you will acquire the skills to be an effective Global Communicator who immediately gains the confidence of your Global Audience.

Course Outline:

Avoid Being The Ugly American: Acquire the skills to avoid the pitfalls of falling into to the trap of being perceived as the “Ugly American.”

The Tenants of Communicating Globally: Acquire the skills to communicate on a global basis, taking into account the following differences: regional, cultural, language, and historical.

Global English: It is not just a matter of British English verses American Standard English. It is not just a matter of American terminology that is not understood by the world at large. English is spoken in a variety of ways. There are various patois, pidgins, creoles, and dialects. An example is: “Singlish” (Singaporean English). Acquire the skills to speak English in manner that is clear to a global audience.

Communicate with Authenticity: Acquire the skills to communicate in a manner that is true to your authentic self. Where integrity is critical, effective body language, posture and personal presence are essential in order to instill confidence and credibility in yourself and your message.

Project Personal Authority NOT Arrogance: Receive feedback and insight from a Senior IG Trainer, enhancing your projection of personal authority and authenticity.

Create a Compelling Human Connection: Use your own unique persona to create a compelling human connection with your global audience.

E x c e p t i o n a l I m p r o m p t u S p e a k i n g : “ S i e z e t h e M o m e n t ”



New York, NY 10111


The ability to present your ideas clearly and concisely in any impromptu speaking situation.

The ability to appear credible and trustworthy in “on-the-spot” delivery.

The ability to instill confidence and impact with your “spontaneous” message.

Class Size


Offices:





Course Overview:

Illuminata Global (IG)’s “Exceptional Impromptu Speaking: Seize the Moment” course is crucial for those who find themselves called upon to deliver on the spur of the moment. In unexpected, daunting, yet critical situations, communication must be confident, concise, knowledgeable, and dynamic.

It’s not your project; it’s not your presentation; you believe you are in the meeting just to listen. But then comes the dreaded question pointed directly at you, “What do you think?” Do you have the ability to seize the moment even when you are caught off guard? Are you able to quickly formulate an articulate response? Deliver it with presence and poise? Engage listeners with a succinct and memorable response?

IG’s “Exceptional Impromptu Speaking: Seize the Moment” courseprovides our participants with the skills to communicate “on-the-spot” with clarity, confidence, poise and credibility. IG’s “Exceptional Impromptu Speaking” will prepare you to respond with a message that is: (1) memorable and impactful; and (2) delivered with complete ease and naturalness.

Led by Senior IG Trainers, with real-world experience, our unique methodology focuses on one-on-one and small-group simulated business situations. Through extensive on-camera training, utilizing engaging and interactive exercises, with real-life examples which are fun and lively, participants will acquire the skills to excel.

Course Outline:

Acquire the Impromptu Speaking Skills to Structure Your Ideas Quickly, and to Deliver Them in a Clear and Concise Manner:

Quickly formulate a clear and concise talk, even when not prepared to do so.

Effectively respond to any questions posed.

Instantly formulate a message that is focused on the unique needs of your audience.

Effectively break-down complex data/information.

Handle Hostile and/or Challenging Situations

Talking the emotion out of the equation, without being evasive, defensive or losing control of the discussion.

Even when you’re caught off-guard, acquire the skills to respond effectively.

Identify and avoid “trap” questions. Deliver your message with poise and confidence.

B e c o m i n g a D y n a m i c F a c i l i t a t o r



New York, NY 10111

What Will Participants Take Back To Their Workplace?

The ability to become an effective Facilitator.

Who Should Attend?

Those who Facilitate.

Duration of course:

One Day

Course Options

Maximum of 12 participantsper group.

Offices:





Course Overview:

Our goal, at Illuminata Global (IG), is to provide facilitation services for important meetings where all team members need to be free to participate and provide valuable discussion on strategies that will impact the business. We take pride in our ability to make a difference in meeting outcomes. We will be there from planning of the agenda to capture of the final decisions. We are also available for follow-up at agreed upon intervals to ensure actions are on track.

The role of the Senior IG Facilitator is to:

Ensure the meeting objectives are achieved.

Assist in role clarification.

Keep the meeting on-track and moving forward.

Avoid side tracks.

Encourage full group participation.

Capture notes on agreed decisions and future goals.

Resolve conflicts that may derail a meeting.

Prepare a post session report with action items and assigned owners.

Ensure virtual participants have equal contribution.

Course Outline:

1) Construct actual plans from the outcome of the meeting.

2) Create Team Goals.

3) Acquire the skills to clearly project due-dates.

4) Acquire the skills to clearly define ownership of tasks.

5) Obtain buy-in from all members of the Team to support Team Goals.

M B T I ( M y e r s B r i g g s ) W o r k s h o p



New York, NY 10111


Participants will acquire the skills to utilize MBTI assessment tools to improve workplace performance.

Who Should Attend?

Management

Duration of course:

One Day

Course Options


Offices:





Course Overview:

We at Illuminata Global (IG), as certified MBTI facilitators, find the MBTI assessment tool for addressing personality preferences both reliable and cost effective. MBTI assessments are important in executive leadership development, project management, newly formed and existing teams to help members work more effectively together.

We begin by extending an invitation to complete the MBTI assessment to individuals identified by the organization. A personal survey will be provided to each participant during the workshop. The results look at the natural differences in people and the way they approach life and business.

In our MBTI Workshop, we will explain the characteristics of the 16 different personality types and their impact on teams. This will help you confirm your preferences for how you work and what you expect of others. This workshop will offer a fun and revealing time where people have an explanation of what motivates certain types to work in a certain way.

We provide ample opportunity for participants to interact with varying personality types and hear first-hand feedback that should provide valuable information in improving working relationships.

Course Outline:

Participants will greatly enhance their communication skills and improve relationships with others who have different personality preferences.

Participants will improve their capacity to solve problems.

Participants will acquire the skills to maximize the natural advantages that result from the similarities and differences of their team members or co-workers.

Participants will be able to identify ways to use differences constructively.

Participants will acquire the skills to improve overall working relationships.

Participants will acquire the skills to deal with conflict more constructively.

B u i l d i n g S t r o n g e r T e a m s



New York, NY 10111


The ability to be an effective Team Builder.

Who Should Attend?

Management

Duration of course:

One Day

Course Options


Offices:

North America: Boston,Chicago, Los Angeles,Mexico City, Montreal,New York, San Francisco, Seattle, Toronto, and Washington.




Course Overview:

We at Illuminata Global (IG) offer this course to assist our clients in team effectiveness and group cohesion.

We offer a fun and challenging course that enhance team skills and improve working relationships. Teams will have the opportunity to work through conflict. Participants will acquire the skills to constructively confront issues and to solicit input and buy-in to decisions.

This course gives leaders the opportunity to interact in a fun and meaningful way. All team building exercises are linked to the company’s program objectives.

Course Goals:

Improved communication skills.

Improved decision making.

Improved relations with your team members.

Affirmation of the roles team members assume during conflict.

The ability to enhance team member self-esteem and sense of accomplishment.

Reduce stress among team members.

Appreciation for the value of differences of opinions to help solve problems.

Increased team spirit and camaraderie.

Course Outline:

Team Building: Participants will be introduced to the fundamentals of Team Building using real-world scenarios to utilize decision making methods that best achieve desired results.

Overcoming Barriers: Participants will acquire the skills to overcome thebarriers that affect the overall success of the group. Certain behaviors may impact the ability of the members to communicate effectively, solve problems, make decisions, resolve conflict and understand the team’s mission.

Problem Solving: Participants will be challenged to solve problems that will require strong collaboration and cooperation to succeed.

C o m m u n i c a t i o n S k i l l s f o r I n d i a n N a t i o n a l s



New York, NY 10111

Who Should Attend?

Indian Nationals (who were born and raised in India)

Course Options

One-On-One Sessions

Groups: Maximum of 12 participants per group.

Offices:





Course Overview:

Do you have exemplary employees who have a mastery of written English, but who struggle when Speaking and/or Presenting?

Do their co-workers and clients find them difficult to understand?

English is the official language of India. However, there are thousands of local languages spoken in India in combination with English.

Furthermore, most Indian Nationals learn British English, not American English. While written English is rarely an issue for Indian Nationals, spoken English may be an issue when speaking in the United States.

Illuminata Global’s (IG’s) Communication Skills for Indian Nationalsis designed to aid non-native American English Speakers (who were born and raised in India) master spoken American Business English.

Course Outline:

IG‘s methodology involves a comprehensive individual analysis, identifying pronunciation, rate of speech, and speech patterns which are unique to India.

Using existing sound patterns, we provide oral motor improvement methods of spoken American Business English speech patterns and pronunciation.

IG’s Communication Skills for Indian Nationals course is taught by experienced IG linguistic experts, with a proven track record in working both in India and the United States.

IG establishes new patterns of oral motor behaviors (breaking old habits and creating new, improved ones). IG’s Communication Skills for Indian Nationals course is intense, concentrated, and specifically designed to meet our participant’s personal and professional goals.

IG’s Communication Skills for Indian Nationals course offers the option of individualized one-on-one or group instruction.


C o m m u n i c a t i o n S k i l l s f o r N a t i v e M a n d a r i n a n d C a n t o n e s e S p e a k e r s



New York, NY 10111

Who Should Attend?

Native Mandarin or Cantonese Speakers (who were born and raised in China, Taiwan, or Hong Kong).

Course Options

One-On-One Sessions


Offices:

North America: Boston,Chicago, Los Angeles,Mexico City, Montreal,New York, San Francisco,Seattle, Toronto, and Washington DC.




Course Overview:

Do you have exemplary employees who have a mastery of written English, but who struggle when Speaking/Presenting? Do their co-workers and clients find them difficult to understand?

It is commonplace in Mainland China to begin to learn English at the age of 12. At that age, it is hard to master the art of spoken English. Furthermore, it is commonplace to be taught British English, not American English.

While written English is rarely an issue for those who were born and raised in Mainland China, Taiwan, or Hong Kong, spoken English may be an issue when Speaking/Presenting in the United States.

Illuminata Global’s (IG’s) “Communication Skills for Native Mandarin and Cantonese Speakers” is designed to aid non-native American English Speakers (who were born and raised in Mainland China, Taiwan, or Hong Kong) master spoken American Business English.

Course Outline:

IG is establishing new patterns of oral motor behaviors (breaking old habits and creating new, improved ones). IG’s Communication Skills for Native Mandarin and Cantonese Speakers course is intense, concentrated, and specifically designed to meet our participant’s personal and professional goals.

IG’s Communication Skills for Native Mandarin and Cantonese Speakers course is taught by experienced IG linguistic experts, with a proven track record in working in Mainland China, Taiwan, Hong Kong, and the United States.

Using existing speech and sound patterns, IG provides participants oral motor improvement methods of spoken American Business English.Modifying their intonation and stress patterns enables them to communicate in a clear and concise manner. This is an absolute must when Speaking/Presenting to an American audience.

IG’s Communication Skills for Native Mandarin and Cantonese Speakers course offers the option of individualized one-on-one or group instruction.


G e n Y B u s i n e s s C o n v e r s a t i o n s : l i k e y o u k n o w … … .



New York, NY 10111

Who Should Attend?

Professionals who use detrimental speech patterns which diminish their credibility.

Course Options

One-On-One Sessions


Offices:





Course Overview:

Is this type of speech diminishing the credibility of your employees and therefore impacting your business: “He goes….we should be literally on budget and stuff….and so I go….I totally agree and stuff”?

1) Do your employees use these words: totally, like, literally, sorta,kinda, whatever? (These words are un-substantive and diminish the credibility of the Speaker.)

2) Do your employees use these phrases: and stuff, you know, for sure, for real? (These phrases interrupt the attention of the Speaker’s audience.)

3) Do your employees end sentences with “up-speak”? (Gen Yemployees tend to fall into ending every sentence with “up-speak”which appears to the Listener to always be a question, rather than a statement. This type of detrimental speech pattern is also commonly referred to as “Valley-Talk.”)

No business conversation is without a consequence. Often in informal and formal business settings Gen Y employees tend to fall into speech patterns that diminish their credibility with their co-workers, superiors, clients, and potential clients. These non-productive words and detrimental speech patterns are habitual and said without any awareness of their use on the part of the Speaker.

Course Outline:

The effect of using detrimental speech patterns upon the Listener is to judge the Speaker as incompetent which is unfair to the Speaker. It is also unfair to the Listener if he/she is unable to fairly assess the capabilities of the Speaker.

It takes an experienced trainer with a “tuned ear” to recognize these detrimental speech patterns and provide a solution. IG’s Senior Trainerswill identify and replace detrimental speech patterns for each participant.

By participating in IG’s “Gen Y Business Conversations” course,participants will establish new patterns of oral motor behaviors (breaking old habits and creating new, improved ones).

Our Gen Y Business Conversations course offers the option ofindividualized one-on-one or group instruction.


T e l l Y o u r B u s i n e s s S t o r y



New York, NY 10111


The ability to craft a concise business story.

The ability to deliver a memorable business story.

The ability to link a business story to a positive business outcome.

Who Should Attend?

Those who present and/or speak to formal and informal gatherings.

Duration of course:

One and Two-Day option

Course Options


Offices:





Course Overview:

In today’s business environment, Story Telling is a critical tool which will support you in achieving your business goals. In our daily lives we often communicate with one another through Story Telling. It is in our DNA. Study after study proves that the message of a story imprints itself in the cognitive center of the human brain and stimulates long-term recollection. Want your audience to remember what you told them? Tell them with a story.

Story Telling is a skill that is not easily acquired. Speakers often feel ill-at-ease when telling a story. A story cannot be forced. It must come naturally to the Presenter. Being comfortable Telling Your Story takes practice, feedback, energy, and self-confidence.

Choosing the right story for the right venue is crucial. Your choice of story says a lot about you. Your choice of story establishes your authenticity, which in turn forges trust with your audience. If your audience trusts you, they are more likely to be moved into action by your message.

Acquire the skills to be a memorable, impactful Story Teller - - - the most potent of all influencing skills.

Course Outline:

We at IG say focus “forward” (FWD). There are three key elements that must be mastered: (F)ind, (W)rite, and (D)eliver.

I) (F)ind your business story. It is the business objective whichdictates the story, not the other way around. One story will never fit every business objective. With the insight and direction of your IG Senior Trainer, you will find your business story that directly relates to a positive business goal.

II) (W)rite your business story. Using IG’s “Five Step Methodology,”you will write a business story that captivates your audience. The goal of IG’s Five Step Methodology: (1) Create a direct link to your business goals, and (2) Create a concise business story.

III) (D)eliver your business story. Your story is only as good as its delivery. Utilizing IG’s “Tell Your Story Content Road Map,” you will acquire the skills to delivery an exceptional business story: 1) Define, acquire, and project a presence that is uniquely yours; 2) Deliver your own distinct, dynamic and memorable brand; 3) Deliver your business story in a natural and authentic manner and 4) Synchronize your verbal and non-verbal communication (eye contact, gestures, body-language).


T e l l Y o u r I . T . S t o r y



New York, NY 10111


The ability to craft a concise business story.

The ability to deliver a memorable business story.

The ability to link a business story to a positive business outcome.

Who Should Attend?

Those who present and/or speak to formal and informal gatherings.

Duration of course:

One Day

Course Options


Offices:





Course Overview:

Until now, the “IT Factor” has rarely been applied to I.T. professionals.

Story Telling, the new “buzz word” in business, has not been warmly embraced by I.T. professionals. We at Illuminata Global (IG),understand the resistance to “Story Telling” on the part of I.T.professionals. Our approach to Story Telling is different, unique, and time-tested.

Every I.T. professional has a story, but choosing the right story as the introduction to your Presentation takes time, patience, and practice. Your choice of story says everything about you to your audience. The benefitsof beginning your I.T. Presentation with a Story are three-fold: 1) they get to know you, 2) they trust you, and 3) they listen to you.

Story Telling is a powerful tool when delivered in conjunction with clear and concise graphs, charts, and slides. Our course focuses on developing and delivering a straight-forward, business related I.T. Story. Your story is woven into your I.T. presentation.

Course Outline:


I) (F)ind your business story. It is the business objective which dictates the story, not the other way around. One story will never fit every business objective. With the insight and direction of your IG Senior Trainer, you will find your business story that directly relates to a positive business goal.

II) (W)rite your I.T. story. Using IG’s “Five Step Methodology”, you will write a business story that captivates your audience. The goal of IG’sFive Step Methodology: (1) create a direct link to your business goals, and (2) create a concise business story.

III) (D)eliver your I.T. story. Your story is only as good as its delivery. You will acquire the skills to: 1) Define, acquire, demonstrate, and project a presence that is uniquely yours; 2) Deliver your own distinct, dynamic and memorable brand; 3) Deliver your business story in a natural and authentic manner and 4) Synchronize your verbal and non-verbal communication (eye contact, gestures, body-language, etc.).

S t o r y T e l l i n g f o r A t t o r n e y s



New York, NY 10111


The ability to weave a story into a presentation or trial.

The ability to deliver a memorable story.

The ability to link a story to a positive outcome.

Who Should Attend?

Attorneys

Duration of course:

One and Two-Day option

Course Options


Offices:





Course Overview:

Acquire the skills to be a memorable, impactful Story Teller - - - the most potent of all influencing skills.

It is the facts which dictate the outcome of every legal issue or legal case. Presenting to a potential client, a current client, or a jury demands complete attention to detail. However, the audience (whether jurors, clients, or potential clients) may be overwhelmed by abstract dense, not easily understood facts. But weave a story into those incomprehensible facts and your audience will understand those facts. Want your audience to remember what you said? Tell them a story that brings those facts to life.

Story Telling is a skill that is not easily acquired by Attorneys. Attorneysoften feel ill-at-ease when telling a story. A story cannot be forced. It must come naturally. Being comfortable telling your legal story takes practice, feedback, energy, and self-confidence.

Choosing the right story for the right legal case or issue is crucial. Your choice of story says a lot about you. Your choice of story establishes your authenticity, which in turn forges trust with your audience that you understand those complex facts and that what you say is truthful. If youraudience trusts you, they are more likely to be moved into action by your message.

Course Outline:


I) (F)ind your legal story. It is facts which dictate the story, not the other way around. One story will never fit every legal objective. With the insight and direction of your IG Senior Trainer, you will find your story that directly relates to a positive goal.

II) (W)rite your legal story. Using IG’s “Five Step Methodology,” you will write a story that captivates your audience. The goal of IG’s Five Step Methodology: (1) Create a direct link to the facts of your legal issue or case, and (2) Create a story which resonates with your audience.

III) (D)eliver your legal story. Your story is only as good as its delivery. Utilizing IG’s “Tell Your Legal Story Content Road Map,” you will acquire the skills to delivery an exceptional story: 1) Define, acquire, and project a presence that is uniquely yours; 2) Deliver your own distinct, dynamic and memorable brand; 3) Deliver your business story in a natural and authentic manner and 4) Synchronize your verbal and non-verbal communication (eye contact, gestures, body-language).


H i g h S t a k e s M e d i a T r a i n i n g



New York, NY 10111


The ability to present their ideas clearly and concisely.

The ability to appear credible and trustworthy.

The ability to instill confidence in their message.

Who should attend?

Anyone who delivers your organization’s message to the media.

Duration of course:

One, two, and three-day versions

Class Size:


Offices:





Course Overview:

Illuminata Global’s (IG’s) “High Stakes Media Training” course is crucial for those who find themselves called upon to deliver make-or-break interviews in print, radio, and/or social media interviews. This is especially true for those who are already confident in their ability to communicate to the media, but who want to take those skills to the next level. IG’s High Stakes Media Training course provides our participants with the skills to deliver an effective media interview with clarity, confidence, and credibility.

With IG’s High Stakes Media Training course, we prepare your team to deliver your company’s message with success and message control: (1) your team controls both the message delivered and the precise quotes used by the media; (2) your team’s message is memorable; and (3) your team has “message supports” (sounds bites, statistics, and anecdotes).

Led by dynamic Senior IG Trainers, with real-world, award-winning journalism experience, our unique training methodology focuses on concentrated one-on-one and small-group simulated interviews which are fun, lively, and assure retention. These simulated interviews are recorded, honing the skills of your team members, and assuring interviews which “pop” on the television screen, or resonate on radio, or “stand-out” in print media.

Course Outline:

The Media Basics:

Dynamic on-camera interview

Stay on message

The secrets of an unforgettable interview

Develop a compelling message

Acquire the skills to effectively speak and respond in sound bites

Avoid ambush

Creating and Delivering a Clear and Consistent Message:

On-Camera Interviews (practice sessions)

Develop the headline you want

Develop high-impact messages

Take control of an interview

On Camera Performance

Regardless of the question asked, stay on message

Acquire the skills to handle hostile and/or challenging questions

Identify and avoid reporters' “trap” questions

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