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Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Date post: 09-May-2015
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Everything we do online revolves around content – whether it's a like, status, form, video or an online shop. No one can stop the content world domination and this speech will dive in to the design and management of great content that will exceed the expectations of your customers
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Ilona Hiila: Content World Domination. Reaktor Design Day. 3.10.2013. Questions: @IlonaHiila.
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Page 1: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Ilona Hiila: Content World Domination. Reaktor Design Day. 3.10.2013. Questions: @IlonaHiila.

Page 2: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

I am not a designer

Page 3: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

SO WHAT AM I?

Page 4: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

FOUNDING PARTNER & CONTENT STRATEGIST of finland’s leading content agency

VAPA MEDIA

Page 5: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

we do: content strategy

utilizing platforms creative concepts

Page 6: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

partner of mrs.muir & the ghostwriter - content creation agency!

Page 7: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

ghostwriters do: articles, photos, videos,

digital copy, live blogging, community

management and anything that has anything to do with creating content.

Page 8: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

My background: radio host journalist columnist pr officer

Page 9: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

I SAW IN MY WORK that the WAY COMPANIES COMMUNICATEd DIDIN’T RESONATE WITH THE WAY PEOPLE USED ONLINE CONTENT.

.

THE INDIVIDUALS WERE LOOKING FOR CONTENT THAT WAS RELEVANT AND MEANINGFUL. COMPANIES WERE OFFERING THE FOLLOWING:

http://www.flickr.com/photos/ryantron/4453018910/

Page 10: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013
Page 11: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

http://www.slideshare.net/hawkt/breaking-how-native-advertising-is-making-headlines?from_search=5

even though the click through rates are as low as less than 1%!

Page 12: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Many companies are in quick sand with their operations online.

they focus solely on tech/visual design, rather than think what

kind of content they should offer.

http://farm4.staticflickr.com/3089/3140250146_4c8638da6c_b.jpg

Page 13: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

it’s like having a dinner with no food!

Page 14: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Vapa Media

- catch them with content!

rescuing online communications since 2010.

Page 15: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

so, back to the topic:

Content World Domination

Page 16: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

what do I talk about

when I talk about

content?

Page 17: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

http://farm6.staticflickr.com/5085/5306384876_270e9070c8_b.jpg

Everyone has a different view on what content is.

Page 18: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Oh, I thought meant that content.

•  article •  digital copy •  blog •  blog post •  COMPETITION •  status update •  info

•  video •  advertisement •  layout •  photo •  form •  a block •  Banner ad

Page 19: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

No, I meant this content.

•  Digital content, that is published on various platforms and that aims to engage customers

•  Content that is is the data people consume online and that is supported by the visual and/or technical design

Page 20: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

what do I talk about

when I talk about

domination?

Page 21: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

http://farm8.staticflickr.com/7276/7498918722_18a74fd56d_b.jpg

No, not about this.

Page 22: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

http://www.flickr.com/photos/raveneye/2467456611/

not this either. because there’s no need for plotting domination like stewie.

content already dominates all our online experiences.

before your audience uses your design or interface, there has been content involved from google, fb, twitter, email etc…

Page 23: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

HOW TO DESIGN DOMINATING CONTENT?

Page 24: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

RULE NO. 1: FORGET YOUR

BRAND

cheers hawk! http://slidesha.re/15hdsD8

Page 25: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

PEOPLE ARE NOT NATURALLY INTERESTED

IN YOUR BRAND!

Page 26: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

UNLESS YOU’RE A…

http://farm6.staticflickr.com/5450/9143978785_dbc07988b7_b.jpg

Page 27: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

FIND SHARED INTEREST

•  listen to your customer. •  understand where they hang

out. •  FIND OUT what they talk about. •  UNDERSTAND WHAT kind of

content is missing from their life.

Page 28: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

RULE NO. 2: CREATE

MOMENTS

Page 29: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

Rule number 2 – own the moment(s)

•  DO NOT SELL. •  BE THE PERSON YOU WANT TO

BE WITH. •  CREATE MOMENTS – THEY SELL

THE WHOLENESS OF YOUR BRAND RATHER THAN JUST ONE PRODUCT

Page 30: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

KIM JONG-UN OR SANTA?

•  DON’T AIM ONLY FOR AWARENESS. IT’S NOT ALWAYS A GREAT THING.

•  MEASURE ALSO FAMILIRATY AND HOW WELL YOUR AUDIENCES CONNECT WITH YOUR BRAND ATTRIBUTES.

Page 31: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

RULE NO. 3: LOVE IT

Page 32: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

http://www.flickr.com/photos/rickyromero/1976286111/

content is often considered as something you do after “all the important stuff” is done!

Page 33: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

individuals are successful online because they love to share.

Page 34: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

THE CONTENT YOU SHARE SHOULD BE AS IMPORTANT AS

THE PRODUCT OR SERVICES YOU SELL

Page 35: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

RULE NO. 4: re-think your

resources

Page 36: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

“liquid content STRATEGY”

http://www.flickr.com/photos/gerardstolk/5398065225/

Page 37: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

“The way we did online before was little like bowling,

now it’s more like ping pong”

Page 38: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

before: few big balls aimed at a static audience in order to make them fall.

http://www.flickr.com/photos/dcjohn/95893598/

Page 39: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

now: continuous game in which we play with the audience and respond

to their serves.

http://www.flickr.com/photos/23743691@N06/5526404097/

Page 40: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

we need: new ways to think our

resources!

Page 41: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

but why?

Page 42: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

costs. reach.

targeting.

Page 43: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

part of a revolution?

Page 44: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

understand who your enemy is.

“we’ve always done it this way”

Page 45: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

and buy: STRATEGINENOTE.FI

Page 46: Ilona Hiila: Content World Domination @ Reaktor Design Day 3.10.2013

thank you! WWW.VAPAMEDIA.FI


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