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Imagine Vol.2

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Page 1: Imagine Vol.2

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By Partners Federal Credit Union

Page 2: Imagine Vol.2

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My experience with the loan process was so incredibly easy. Talking with the Partners Representative about getting a HELOC was more like talking to a friend that was giving me a hand when I was in need. The friendly voice and excellent customer service made the entire process painless. Thank you so much for taking care of me Partners!

Michael A. Walt Disney Imagineering

Fixed and adjustable rate options Equity credit lines up to $250,000 Hassle-free loan process Tax-deductible interest (Consult your tax advisor)

Speak with a Mortgage Advisor by calling 800.948.6677, visiting PartnersFCU.org or visiting a Partners branch today!

Unlock the possibilities with a Partners HELOC.Stop putting off those home improvement projects and lock in a great rate for that room addition, handsome kitchen or beautifully designed backyard space you’ve been dreaming about.

Imagine what we can do together.

Make your Dreams a Reality!Partners Home Equity Line of Credit

© Partners FCU

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DISNEYLAND’s LAST MINUTE ADDITION

SUMMER TRAVEL EDITION

July 2014

Chief Marketing Officer: Mike TerzianAVP, Marketing: Royce NgiamArt Direction/Design: Enrique de la EspriellaProject Manager/Writer: Sandra PorterContributing Writers: Ryan Whalin, Matthew Jones, Royce Ngiam, and Mike Terzian.

THE PARTNERS 2013 PENNY TONN AWARD

KEYS TO PROTECTING YOUR PERSONAL INFORMATION

WHILE ON VACATION

imagine is a publication produced and distributed by Partners Federal Credit Union. Any duplication of the information or articles in this issue is prohibited without permission from Partners Federal Credit Union. ©Partners

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SUMMER FUN WITH YOUR FAVORITE DISNEY MOVIES

THE PERFECT MATCH

12CUISINE FIT FOR A DREAM

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For story opportunities, please contact Sandra Porter at [email protected].

Table of Contents

EQUITY TRANSFORMED

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Presented by D23: The Official Disney Fan Club

Disneyland’s Last-Minute AdditionBy Kevin Kern

aspect of Disneyland still needed to be addressed before the big day…

Here is a small collection of photos of Floral Mickey, one of the icons of Disneyland® Park, in its earliest stages just days before the park’s July 17 press preview and July 18 public opening.

For more D’SCOVERED stories, join D23 for free today at D23.com

With the gates of Disneyland set to open just a few days later, it was a virtual “all hands on deck” scramble to get the park “show ready” for the world to see. Walt and his Imagineers were working day and night to ensure that they were prepared to please the world with the finest in family entertainment they could dream up. The memo shown below, from the inimitable ex-Navy man Joe Fowler, then in charge of getting Disneyland built, reminds Jack Evans, brother of Disney Legend Bill Evans, an early Disneyland landscaper, that one very important welcoming

Disney Connection

© Disney

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*For new LifeLock members only.† Network does not cover all transactions.‡ The benefits under the Service Guarantee are provided under a Master Insurance Policy underwritten by State National Insurance Company. Under the Service Guarantee LifeLock will spend up to $1 million to hire experts to help your recovery. As this is only a summary please see the actual policy for applicable terms and restrictions at LifeLock.com/legal. © Partners FCU

START YOUR SUMMER OFF RIGHT WITH LIFELOCK SERVICES

Presented by D23: The Official Disney Fan Club

Disneyland’s Last-Minute AdditionBy Kevin Kern

Travel safely and smart with LifeLock protection. Help safeguard your personal information 24/7 with a service that protects, monitors, and notifies you of suspicious activity.

• Credit Application Alerts†

• Non-Credit Application Alerts†

• Lost Wallet Protection• Address Change Verification• Black Market Website Surveillance

Visit PartnersFCU.org/LifeLock to enroll and enjoy 10% off LifeLock® protection today!*

• Reduced Pre-Approved Credit Card Offers• Live Member Support 24/7/365• $1 Million Total Service Guarantee‡

• Certified Resolution Support• Alias Name and Address Monitoring

© Disney

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In the footsteps of Penny, Selina began her course with Partners in 2003 as a Financial Service Specialist and transitioned to Partners Home Mortgage as a Loan Closer. After nearly two years serving the

Cast Member Focus

The Partners 2013 Penny Tonn Award

“A lot of our Members are held to high standards of service during their daily interaction with guests, and their experience with us here at Partners should be nothing short of exemplary,” said Selina Sites, Training Specialist at Partners. As the 2013 recipient of Partners’ Penny Tonn Award, Selina’s commitment to the Members has been an amazing asset to the Partners family.

Coming full circle to her professional goal, the knowledge Selina gained over the years provided her the preparation and opportunity to join a team that was responsible for helping to train Partners

Cast Members to serve other fellow Cast Members. “The opportunity came up sooner than I had expected, but I chose to seize the chance to do what I felt I could do from my

first day at Partners and am very happy and fulfilled in doing so,” Selina continued.

The theme of service has not only played out in Selina’s professional life, but it

has also taken a long-lasting place in her family’s life as well. Volunteering with Disney VoluntEARS

is something she holds dear and participates in graciously with her husband and daughter.

“Knowing that together we really can make a difference is motivation enough, but when you look back at the work that was completed, and its impact, there is literally no price tag I can place on that,” Selina said.

“Knowing that together we can really make a difference is motivation enough ...”

Members in several service positions, she settled in a position that would be one of many opportunities leading her to professional and personal growth.

“In prior leadership roles, I identified a strong desire that I had to teach others. Working with co-workers and having the opportunity to teach them was my favorite part of every role I had ever held. Through this self-awareness discovery, I charted a path to the Training Department,” said Selina.

Serving by

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The Partners 2013 Penny Tonn Award

Although Selina no longer serves Partners’ Members directly, her experience has given her a true understanding of what the Cast Members she trains need on a daily basis. “I know how my role contributes to the team as a whole. Servicing our internal team at Partners indirectly services our Members,” said Selina. Over the years, Selina has successfully merged both sides of her experience and insight to exemplify all that is required of Penny Tonn Award recipients. Her constant Member awareness keeps her focused on maintaining and improving the Partners Experience for Members and Partners Cast Members.

The Woman behind the Penny Tonn Award

Named after Partners previous President and CEO, Penny Tonn began her journey as an hourly Cast Member in Anaheim. While serving Partners Members in a multitude of roles, her hard work, commitment, and dedication eventually landed her in the position as President and CEO. In addition to serving in senior leadership roles with Partners, Penny also took on the role as Ombudsman to echo the voice of the Members and fellow Partners Cast Members. In honor of her commitment to service of the highest level, Partners created

the Penny Tonn Award, which is presented to a well-deserving Partners Cast Member each year.

Previous page: Selina Sites, 2013 Recipient of the Penny Tonn Award. This page from top to bottom: Selina Sites meets Penny Tonn in California, June 2014; Penny Tonn in 2006 before retiring from The Walt Disney Company; Penny Tonn and John Janclaes celebrating the Partners FCU and Vista FCU Merger, August 2007.

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Keys to Protecting Your Personal Information While on Vacation

reach people who could take advantage of your whereabouts.

• Mind your wallet. Pickpocketing and purse-grabbing may not be commonplace in your hometown, but it might be an everyday occurrence wherever you’re headed.

• Protect your smartphone. Keep your head up when you’re exploring a new place. Also, protect your personal information by adding a password to unlock your phone.

• Consider using a credit card on the road instead of a debit card.

• Be careful when using ATMs. Identity thieves have been known to modify ATMs by adding card skimmer devices to them.

• Think twice when using public Wi-Fi for banking or transactions with your personal information. If you are unsure whether or not a website is secure, look at the address bar. The “s” in the URL address “https://” stands for “secure.”

Those were just a few key items to keep in mind before traveling this summer. In addition to packing your suitcase, take some time and prepare a plan to protect your personal information to ensure a safe and secure vacation. For more information on protecting your personal information, visit PartnersFCU.org/guidance-and-education/fraud-center.

Our partners from LifeLock, a leader in identity protection products and services, have provided some great tips to remind us to always protect ourselves before and during our vacations. Here are just a few key items to keep in mind before hitting the open road or taking flight to the blue skies.

Before you leave home ... • Keep your most important documents in a safe

place. Protect your personal information and valuables in a fireproof safe, including your Social Security cards, birth certificates, and marriage license.

• Place a hold on your mail and newspapers. A stack of newspapers is a giveaway that no one is home. The US Postal Service will hold your mail while you’re away and deliver it all at once or hold it for pick up when you return.

• Alert your credit card companies of your travel plans. A quick call to your card issuer will not only make sure your transactions abroad are approved, it will also help protect against unauthorized use.

While you’re traveling ...• Send a #latergram instead of broadcasting your

whereabouts on social media. It’s fun to share how much you’re looking forward to your vacation and how much fun you’re having while you’re away – but your broadcasts could easily

Your Family Security

Whether traveling domestically or abroad, preparing you and your family for a well-deserved exciting vacation is top priority before taking off on the adventure.

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Keys to Protecting Your Personal Information While on Vacation

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lighter and fresher items such as the Herb-marinated Flat Iron Steak are added to reflect the season according to Adrian.

Creating magical moments is part of the experience working at the Disneyland Park for many

of the Cast Members. Adrian shared a moment where he and his team turned

a day that may have otherwise ended sooner if it weren’t for the magic of Disney. “We had a family come in with children, and they were just having a hard time that day. We decided to do something special,

so we created a battle scene using a play set we got from one of the

Disney stores in the park. We used Stitch as Captain Barbosa and Mickey as

Captain Jack Sparrow and displayed them on the top of a desert. The kids really loved it and drew some pictures for us to show their appreciation,” said Adrian.

Partners recently had a chance to sit down with Cast Member Adrian Martinez, Assistant Chef at the Blue Bayou Restaurant, and talk about his experiences working at one of the most popular restaurants in the Disneyland Park, where he creates summertime magic with Southern cuisine.

Nestled in the Pirates of the Caribbean attraction, the Blue Bayou’s ambiance displays one of classic New Orleans charm. Adrian, a Cast Member for nearly ten years and a graduate of Le Cordon Bleu in Pasadena, California enjoys creating the signature cuisine that combines spices, colors, and textures for guests from around the globe. “The Jambalaya is one of my favorites because there are so many components to it and when it’s done right it’s beautiful,” said Adrian when asked about his favorite dish to prepare. As the Blue Bayou’s menu is updated every six months, during the summertime,

Summer Dining

There’s no doubt that summertime fun is synonymous with vacations to a Disney Park and Resort destination. Local, domestic, and foreign travelers touch down in both sunny southern California and Lake Buena Vista for a magical experience of Disney-themed attractions, exciting parades, and delicious food.

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Taking advantage of some of the great benefits that The Walt Disney Company (TWDC) offers, Adrian joined Partners three months after he was hired. “I have my direct deposit and a variety of banking products with Partners. I also have a Visa Credit Card as well,” said Adrian. When asked why he joined, he stated that “the convenience and Disney connection is what prompted me to join Partners. The fact that it’s so close to work makes it easy to get in and out. I’ve even recruited my brothers in joining the credit union too.”

In 2013, Adrian was awarded The Walt Disney Legacy

Award II for demonstrating his very best to the Disneyland Resort guests and fellow Cast Members as a dreamer, creator, and an inspiration. “I was very honored to receive the award. I’ve had the opportunity to do special cuisine such as Vegan Thanksgiving dinners, wine dinners while always pushing my team to create special moments,” said Adrian.

As a Cast Member of TWDC, Adrian continues to grow in terms of both personal and professional goals while creating his very own legacy through his love for cuisine and making dreams come true.

From top to bottom: Blue Bajou Restaurant specialties—Le Special de Monte Cristo Sandwich, Portobello Mushroom and Couscous Macque Choux, and the Royal Street Seafood Jambalaya.

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Now you can enjoy your favorite movies on all of your summer adventures with Disney Movies Anywhere. With more than 400 Disney, Pixar, and Marvel movies to choose from, you can rejoice and relax with this easy to use app that allows you to take your movie collection anywhere you go and watch your movies across your favorite devices. Even better: the Disney Movies Anywhere app is free and requires no subscription.

Disney Movies Anywhere Features:

• Enjoy new weekly extras, including: never-before-seen exclusives, behind the scenes insider looks, shorts, music videos, and more

• Get rewarded with Disney Movie Rewards points that can be used towards special offers, cool collectibles, fun Disney experiences, and more

• Stream and download your favorite Disney, Pixar, and Marvel movies

• Use Access Control options to tailor and manage the Disney Movies Anywhere movie experience for your kids

• Connect your iTunes account to take your existing movie collection with you in one convenient place

Don’t forget to check out Pixar Summer Movies to Go, available exclusively for a limited time on Disney Movies Anywhere. With a different Pixar film featured every week, enjoy special discounts, exclusive videos, and never-before-shared secrets from your favorite Pixar movies. You can even get started with a free Disney•Pixar movie: The Incredibles.

However you plan to travel this summer—by car, plane, train, or even ship—Disney Movies Anywhere is the perfect way to bring adventure and excitement anywhere you go. Download the app on iTunes and start enjoying today. Bon Voyage!

Visit DisneyMoviesAnywhere.com or Download the Free App on iTunes to learn more.

Summer’s finally here and families are heading out on well-deserved vacations. Whether you’re riding in the car, spending hours on a plane, or lounging by the beach ... with every vacation there are little moments where you’ll need help to pass the time. Relax—Disney Movies Anywhere can help.

Entertainment

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Partners HELOC

The Perfect Match

mention, his wife had also sketched out some ideas she gave to the designer, which helped with fine- tuning the final layout.

After all the constructing and filming was complete, Michael was pleasantly surprised to have a vibrant

and fully functional backyard space fit for a king. “My absolute favorite feature is the

custom-built patio table with a Korean barbecue countersunk into the tabletop. I often have to cook for dozens of guests, and the design allows my guests to help me out by cooking some food

for themselves. Plus, I love Korean barbecue”, said Michael.

In addition to being a Partners Member since 1999, Michael has also worked for Disneyland’s Entertainment Art Department. After graduating from the Art Center College of Design in Pasadena, California, he returned to The Walt Disney Company and furthered his career by landing a job at WDI for over six years. Michael says he’s “loved every minute of it!”

A moment of truth and an exciting opportunity sparked the life of Michael Arana after his wife submitted an application to participate in the DIY show. Shortly thereafter, they received a call from the producer offering them the opportunity to be featured on the show.

Michael took action and promptly applied for a Partners HELOC, which he would use to fund the upcoming project. “I started the process on the Partners website, and I was soon contacted by a Partners Loan Specialist. My experience with the loan process was so incredibly easy and painless,” said Michael. He and his wife were ready in time to begin the process with landscape designer and host Sara Bendrick.

Developing a space for Michael and his wife was a piece of cake for the seasoned show designer. According to Michael, IHMY took into account their personalities, likes and dislikes, and lifestyle before they set out to work on the backyard space. Not to

What do you get when you connect a Walt Disney Imagineering (WDI) Cast Member, the DIY Network show I Hate My Yard (IHMY), and a Partners HELOC? An amazingly beautifully designed backyard space!

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Equity Transformed

Education

© Partners FCU

Purchasing a home is both an exciting and taxing experience. However, most would agree that after all is said and done, nothing matches the dream of owning a place that you can call your own, where you can play and rest. Entertaining friends and family is just a fraction of the benefits you can gain from owning your home. Your dream home can actually help you achieve even more.

With the rising cost of colleges and universities, parents look for alternative sources to keep their children from being buried in debt once they graduate. A Home Equity Line of Credit, commonly known as a HELOC, is a great option for parents to use for their child’s education. Most rates are flexible, therefore providing parents the opportunity to plan for funding their child’s education and to take care of other financial obligations without angst.

Consolidating debt is crucial in preparing for a variety of life stages. From retirement to even funding your child’s college education—a financial investment in

itself, your home’s equity can be used to combine several debts into one lump sum payment, saving you time and money. Consolidating multiple debts allows you to prepare for things like retiring debt free, setting balanced budgets, and saving more for a rainy day. And finally, the most common use of a HELOC—home improvements! Popular shows on the DIY and HGTV networks inspire people everywhere to enhance and recreate new living spaces for their homes. From making simple fixture and furniture updates to complete room overhauls and constructing open-room concepts, your home’s equity can be the door that opens to help you enhance your original dream investment.

It’s always important to consult a professional to make the best decisions for your future goals. For more information about HELOCs, visit PartnersFCU.org or call 800.948.6677 to speak with a Partners Mortgage Advisor.

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Although the home buying

process can be quite

laboring, Partners was

able to guide me through

a smooth process. Not

only was my application

finalized within my escrow

period, the Partners

Mortgage team was also

able to lower my fees.

I couldn't be happier!

Paul Studio Legal Affairs

Purchase your dream home!

15-30 Year Mortgages—Low fixed monthly payments Adjustable Rate Mortgages—Low fixed-rate payments for up to 10 years Loan amounts available up to $2 million Quick pre-qualification process Personal advisor to assist you with your loan process Assistance with buying or selling your current home using Partners HomeAdvantage™ powered by CU Realty Services

Speak with a Mortgage Advisor by calling 800.948.6677, visiting PartnersFCU.org or dropping by any Partners branch!

Experience the Partners difference and make your home purchasing dreams come true with:

Imagine what we can do together.© Partners FCU

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PO Box 10000Lake Buena Vista, FL 32830

© Partners FCU

BURBANK/GLENDALE BRANCHES

ORLANDO BRANCHES

1 Buena Vista Plaza Branch 2411 W. Olive Avenue 2 Cast Member Only Locations Walt Disney Studios Branch 500 S. Buena Vista Street3 GC3 Campus Branch 1201 Flower Street, Glendale

4 Fullerton Branch 1501 E. Orangethorpe Ave.5 Katella Branch 2401 E. Katella Ave.

Cast Member Only Locations6 Harbor Pointe Branch 1313 S. Harbor Blvd.7 TDA Express Branch*

700 W. Ball Road

ANAHEIM BRANCHES

We are where you are...

8 International Drive Branch 13705 International Drive South

9 Team Disney Branch 1375 Buena Vista Drive Disney University Branch 5555 N. Center Drive, Suite 126

Cast Members Only Locations Magic Kingdom® Park Express Branch* Workforce Management Office Disney’s Hollywood Studios™ Express Branch*

Ops 1 Building, First Floor Epcot Express Branch* Cast Services Building

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*Express branches do not handle cash transactions.

Need an ATM?Send a Text or Scan QR Code.

There are more than 28,000 ATMs available surcharge free. To find the nearest one, just text your address,

intersection or zip code to 692667. You’ll promptly receive a text reply with the nearest CO-OP ATM.

Orlando Area

Anaheim Area

Burbank Area

Glendale Area


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