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Letter from Nitin Agrawal, Managing DirectorEuro Fruits – 25 Years Journey – Milestones Impact Theme 1 – Reputation and Integrity is Everything at Euro FruitsImpact Theme 2 – Euro Fruits People Centric Business StoryImpact Theme 3 – Proactive and Transformative Compliance ApproachImpact Theme 4 – Fair-Trade CertificationImpact Theme 5- Trust Based Farmer Relationship StoryImpact Theme 6 - Farmer Capacity Building on Core Quality ParametersImpact Theme 7 – Spreading Ethical Movement amongst Indian Table Grape FarmsImpact Theme 8 – Formal Contractual Agreement between Farmers and Farm WorkersImpact Theme 9 – European Retailers Private Label BusinessImpact Theme 10 – Euro Fruits Ecological DividendImpact Theme 11 – Euro Fruits Financial Inclusion InitiativesImpact Theme 12 – Euro Fruits CSR Contribution MatrixExpanding and Elevating our Commitments to New HorizonsClients-Years of RelationshipTestimonialsReminiscing our journey and reliving the days

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Euro Fruits celebrates Silver Jubilee Year in 2017. I congratulate all our stakeholders on this very important occasion.

The Impact Report, our first of its kind, outlines the impact and the contribution made by Euro Fruits across our value chain during this twenty-five year journey.

The Economic, Ecological and Ethical dividends harnessed by Euro Fruits’ endeavors are listed in this Report.

Euro Fruits Impact Story is the result of collective collaborative efforts of our Clients, Euro Stars, Supplier-Partners, Bankers, Government Agencies, NGOs and Communities. I give due credit and dedicate this report to all of them.

I particularly acknowledge with gratitude, the enabling contribution of our clients by making us aware of the meaning and the purpose of our enterprise, far beyond profits.

Based on those inputs, we enlarged our corporate purpose to promote Responsible-Sustainable Practices and to make Transformational Innovative Interventions across our value chain. The impact, covered in this report, is the visible result of such practices and participations.

The document also highlights our new horizons and future endeavors.

I once again congratulate all our stakeholders on this important milestone in our journey.

Warm Regards

Nitin AgrawalManaging Director

Dear Friends,

Twenty-Five Year Journey - Milestones

Set up of state-of-the-art packhouse infrastructure at Nasik supported by United States Agency for International Development (USAID), first of its kind in India.

First ever export of Table Grapes to the UK markets from India by G M Exports, parent company of Euro Fruits.

Euro Fruits receives the first award and recognition from APEDA, Government of India.

Expansion of Sangli sourcing region with personal presence and commitment by Nitin Agrawal.

Benchmarking visits to global grapes packhouses in South Africa, Chile, Australia for best practices study. Formal training in postharvest management

technology for Euro Fruits top management at University of California, Davis USA.

Euro Fruits diversified the sourcing base to Sangli region.

APEDA

1992 - 1993

1994 – 1995

1993 - 1994

1996 - 1997

1995 – 1996

1997 – 1998

Mumbai

Nasik

Sangli

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Highest credit rating in Indian Table Grape industry with responsible financial management and pre-payment of all financial obligations.

Participation and presentation by Euro Fruits at first-ever Asia Fruit Congress at Singapore.

European trade press acknowledges Euro Fruits as “Rolls Royce” of Indian Table Grape industry.

Euro Fruits forms a new long term relationship with newlyset up Timerfruit born in 2000.

Euro Fruits organized Grower team visit to South Africa for benchmarking vineyard management practices.First 10*500 Punnet Pack-out by Euro Fruits.

1998 – 19992000 – 2001

1999 – 2000

2001 - 2002

M E M B E R O F T H E K A R S T E N G R O UP

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First Indian Exporter to start packing in European retailers private labels.

First India based EurepGAP certified Farmer Group.

Active participation by Euro Fruits in APEDA Residues Monitoring Plan Compilation.

Audit and Certification of Euro Fruits packhouse as per British Retail Consortium Food Standard.

Set up of Euro Fruits new Corporate office in Mumbai.

Set up of India’s most advanced state-of-the–art packhouse at Sangli.

Initiation of FairTrade Standards Study and Price/Premium Setting Process.

First-ever European marketexposure tour of Euro Stars.

Set up of primary English medium school as CSR project.

Formal recognition and award for Euro Stars.

Formation of core growers team for top-of-the-line quality produce with relevant compliances dedicated

for specific European clients.

Zero interest Housing Finance Scheme announced for all Euro Fruits employees.

stAPEDA

2004 - 2005

2002 – 2003 2005 - 2006

2006 – 2007

2003 – 2004

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Renovation and revamp of Nasik packhouse.

First Indian exporter to be compliant with Business Social Compliance Initiative

(BSCI) Code of Conduct.

CSR Initiative in primary health with support to Nasik Primary Health Centre and differently

abled children day school.

Development of in-house software system for GlobalGAP records with focus on field applications

records monitoring.

Launch of “Euro Fruits Responsible Grapes” commitment offering package of Quality, Traceability, Due Diligence Documentation, Ethical Compliance, Environmental

Accreditation and Sustainability Practices.

First Indian grape exporter achieving FairTrade certification.

Encouraging sport, culture and physical fitness in sourcing villages with tournaments and promotions

Eat-Sleep-Move.

Encouragement to women famers in the supply chain with preferential treatment.

Only Indian exporter to respect and fulfill all our financial obligations and commitments to farmers despite serious

CCC setback.

2011 – 2012

2007 - 2008 2009 – 2010

2010 – 2011

2008 – 2009

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Focus on Women Empowerment with introduction to UN Women Gender Equity Seal standard and Responsible Water Management with reference to

European Water Stewardship Standard.

Friday the 13th March 2015 - Horror day for Indian grape industry with major hailstorm calamity. Major

Financial Inclusion initiative to support farmers. Completion of the Twenty-Five Year Journey!

New horizons….

First Indian exporter to work on Linking Environment and Farming (LEAF UK) standard for compliance at supply farms.

First and India’s only Marks and Spencer Field to Fork Standard certified

Grape Packhouse.

2013 – 2014

2015 – 2016

2012 – 2013

2014 – 2015

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Reputationand integrityis everythingat Euro Fruits

Reputationand integrityis everythingat Euro Fruits

We consider our “Impeccable Corporate Reputation” as the single most valuable asset and competitive edge.During the past 25 years of existence, Euro Fruits has not gone back on its commitment to any of our supply chain partners or re-negotiated contracts despite challenging situations in few seasons. This is the only such example in the Indian Table Grape industry.We have proactively carried out Corporate Due Diligence exercises to confirm our statutory compliances and governance practices. Euro Fruits has always pre-paid all obligations to the financial institutions, ahead of the contracted re-payment schedule.Our contribution to India’s FOREX kitty is nearly Euro 100 million. Euro Fruits’ Direct taxes contribution to the national exchequer is in excess of Euro 4 million at current exchange rates. With our commitment to the capacity building of our domestic packing material suppliers, import intensity of our operations is less than 4% of our export earnings.

“Under Promise and Over Deliver” is our corporate mantra.

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Euro Fruits’PeopleCentricBusinessStory

Euro Fruits’PeopleCentricBusinessStory

“Produce business is People business.” All Euro Fruits philosophy and practices are aligned to the people impacted by our operations. Euro Fruits employees are recognized as Euro Stars and the relationship goes far beyond the employment contract and touches aspects of their work and family life.Euro Fruits has developed formal assessment framework and metrics in respect of Gender Equity practices and UN Women Gender Equity Seal Standard, given that majority of our seasonal packhouse workforce consists of women.Euro Fruits has compiled Ethics and Behavior Code to be followed by all Euro Stars, should they face any ethical dilemma in their day-to-day work. Our packhouse workers related practices are assessed by Fair Wage Network Switzerland, an independent NGO.Euro Fruits has introduced Dhaka Principles pronounced by Institute for Human Rights and Business to the packhouse and farm workers.Euro Fruits operations directly support over 1,500 families of packhouse workers year after year and over 10,000 families of farm workers, suppliers etc. indirectly. Today, 100% of Euro Stars have accommodation and family medical cover supported by Euro Fruits.

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175 2002007

305 2902008

375 3602009

525 4152010

535 3402011

500 3352012

510 3252013

525 3302014

520 3602015

600 3902016

720 4252017

Ladies Gents

Packhouse WorkersSummary 2007-17

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Proactive andTransformativeComplianceApproach

Proactive andTransformativeComplianceApproach

Euro Fruits is the front runner in introducing proactive ‘ahead of the curve’ compliances to Indian Table Grape industry, being the first to take accreditation initiatives on Food Safety, Good Agricultural Practices, Ethical standards, Fair-Trade, Environment/Health/Safety standards, Gender Equity, Water Stewardship etc.

Apart from obvious marketing edge on certification, Good Agricultural Practice standard, translated in local Marathi language by Euro Fruits, helped farmers in better farm inputs, inventory management and cost reduction. It also helped farmers understand the importance of formal training and capacity building in farming practices. Euro Fruits introduced the packhouse workers to the concept of Living Wages and enhanced the scales to go beyond the statutory requirements.

Gender Equity standard compliance in our packhouse made lady supervisors as key decision makers in operations and quality control, a domain long held by men only.

Water Stewardship standard introduction at farm level has made our farmers aware about the quality of discharge water and measures to minimize its groundwater pollutant effect.

Euro Fruits is now spreading the transformative approach across industry and beyond by participation in IDH Sustainable Grapes India program, participation in GlobalGAP standard setting process, participation as jury in the USAID/UK AID supported Millennium Alliance program for start-up innovative agribusiness projects and giving inputs as member of SIFAV2020 Working Group on Fair Trading practices with small holder farmers etc.

Euro Fruits recording and reporting formats have become Industry standard in India!

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195212

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2014201320122011201020092007 2008 2015 2016 2017Year

No. of growers

GlobalGAP CertifiedGrowers Summary

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FairTradeCertificationFairTradeCertification

Euro Fruits identified the relevance of “FairTrade standards compliance” and certification for the Indian grape farms in 2006. We appointed consultants to introduce the FairTrade concept to Euro Stars and our farmer suppliers. At that time there was no price-premium set for Indian FairTrade table grapes.Euro Fruits interacted with FairTrade Labeling Organization, FLOCERT certification body, FairTrade Foundation UK, FLO Pricing Unit over the next five years.In Season 2012, Euro Fruits became the first Indian table grape exporter to market FairTradecertified grapes to the European markets.

Our enlightened initiative, started in 2006, has now resulted into several FairTrade certified farmer groups in India, serving the global markets. Euro Fruits FairTrade grape exports now support three such FairTrade farmer groups in terms of pricing and premium.

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Trust BasedFarmer RelationshipStory

Trust BasedFarmer RelationshipStory

Across the Indian grape export industry, there is a standard commercial practice that exporters harvest plots based on the quality parameters defined by them on individual bunch selection basis. The left over bunches, after the exporter’s harvest is completed, are sold in the domestic market by the farmers.Given the significant price difference between the export and domestic market, selection/ rejection of individual bunches is always a point of contention between Exporters and Farmers. “Euro Fruits introduced the Self-Harvest” practice since 2013. Euro Fruits conducted capacity building sessions with farmers to make them understand the specific quality parameters that distinguish between an export worthy and otherwise bunch. Thereafter Euro Fruits encouraged the farmers to conduct the harvest operations on their own without the presence of Euro Fruits representatives. This step change initiative has changed our relationship with farmers from transactional to trust based, a model being aspired by other exporters. About 1,000 metric tons of produce was self-harvested by Euro Fruits group farmers during Season 2017.

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Farmer CapacityBuilding onCore QualityParameters

Farmer CapacityBuilding onCore QualityParameters

Indian grape farmers traditionally targeted two quality parameters – Berry size and Looks. “Euro Fruits identified Taste, Eating quality and Mouth Feel as the key parameters”. Euro Fruits arranged one to one on farm meetings between the farmers and European retailer technical teams to make farmers understand the consumer perspective. Since 2004, Euro Fruits circulated guidance note amongst the supplier farms on specific quality parameters that they should target beyond the obvious aspects like looks and berry size.

The concept of Minimization of the use of plant growth regulators and need for avoiding over emphasis on berry size maximization at the cost of taste profile in managing cultural practices was introduced by Euro Fruits to supply farmers since 2010. This focus has had distinct improvement and impact on taste and eating quality of Euro Fruits supplies.

Across the industry and far beyond our farmer group, improving taste profile of Indian grapes is the single most sought after objective today, thanks to Euro Fruits focus for over ten years ago.

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SpreadingEthicalComplianceamongst IndianTable Grape Farms

SpreadingEthicalComplianceamongst IndianTable Grape Farms

Euro Fruits introduced “BSCI Code of Conduct based Ethical practices” to our supply farms in 2009 for the first time. Euro Fruits announced formal Social and Ethical Compliance Policy with Centralized Control and Management system Manual in 2009.ETI Base Code and SMETA process was introduced to the farmers in 2010.Euro Fruits directly engaged farm workers of our supply farms for capacity building in respect of their rights and responsibilities within the legal framework since 2011. ETI SMETA based farm ethical audits process is financially supported by Euro Fruits. Presently 33 of our supplier farms are ETI-SMETA audited/certified with SEDEX platform linkage to our clients. We plan to double this number annually over the next three years to cover all supplier farms. Euro Fruits has compiled a formal questionnaire to capture Sustainability related practices of our packing material suppliers and service providers and provide guidance on incremental improvements. This has prompted few suppliers to seek formal ethical gap assessments of their operations.

Farm Ethical compliances on Euro Fruits supply farms increased the owner-worker collaboration based on trust, helping farmers retain their most important asset. The initiatives also improved health and safety standards of farm workers and their families.

We are well aware about our huge responsibility to extend this initiative across the entire Industry, in a non-competitive manner.

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FormalContractualAgreementbetweenFarmers andFarmWorkers

FormalContractualAgreementbetweenFarmers andFarmWorkers

In the Indian context, agreements between farm owners and farm workers have always been verbal. Euro Fruits studied the global best practices guided by “Ethical Trading Initiative UK” code and drafted an all-encompassing contract document for farm workers. This was made in the local language and local context. Training sessions were conducted both for farm workers and farmers to introduce them to this formal concept. In 2014, Euro Fruits appointed Impact UK to conduct a formal study titled “Supporting Ethical Improvements at Euro Fruits Grape Farms” to validate the farm laboragreements, amongst other aspects. This farm worker - farm labor contract agreement is now a part of Euro Fruits standard operating record for the supplier farms. Formal audits are conducted as per SMETA/BSCI guidelines by accredited audit agencies to confirm compliance to the written contracts with actual practices and procedures.This initiative is now spreading across the Industry with farmers and workers seeking a written contract based on Euro Fruits format.

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EuropeanRetailersPrivate LabelBusiness

EuropeanRetailersPrivate LabelBusiness

“Euro Fruits is the first Indian exporter to be trusted with Private Label by European retailers since 2002.”While this is a major responsibility for Euro Fruits team, this results in major cost savings for our retailer clients. Euro Fruits was entrusted in 2016 private label pack-out of the leading retailer in Europe, which was their first such attempt globally. We continue the private label pack-out for the retailer since then.Private label presently constitutes over 80% of our total packing operations.We are committed to focus on cost optimization impact for our clients by emergingpractices like direct deliveries, bulk pack-outs, logistics precision etc.

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Euro FruitsEcologicalDividend

Euro FruitsEcologicalDividend

Identification, trending and “Minimization of Waste” is a Standard Operating Procedure at Euro Fruits since 2003.Euro Fruits was first certified as per International Environment Management ISO 14001 in 2012. This is the only such certification in the Indian grape industry. Euro Fruits has provided support to Tree Plantation Drives at our grape sourcing villages with financial and technical inputs. Euro Fruits is again the only Indian Grape industry player working on “Linking Environment and Farming (LEAF) UK standard” for our select supply farms.Euro Fruits circulates Environmental Awareness and Guidance Note amongst our packing material suppliers and service providers. Euro Fruits has conducted formal assessment of our Water Management practices with reference to the European Water Stewardship Standard. Euro Fruits participated as member of Responsible Water Use Working Group atGlobalGAP and shared our experiences.

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Euro FruitsFinancialInclusionInitiatives

Euro FruitsFinancialInclusionInitiatives

Euro Fruits continues to be the “Best Rewarding Employer” in Indian table grapeindustry. This is obviously reflected in the near zero attrition rate. Euro Fruits financially supports supplier farms in the event of natural disasters.Primary Education is the focus area for “Euro Fruits CSR Activities” with set up on English medium primary school in 2006 for the benefit of wards of small-holder farmers andpackhouse workers. Presently the school educates 240 students supported by 25 teaching staff. Euro Fruits philanthropic activities carried on since over a decade include supporting Kamala Mehta Blind School, Nana Palkar cancer patient support centre, Prabodhini Trust differently enabled children day school and Sanjeevan Vrudhrashram Old age home.Story of Sarika and Vikas, our harvest worker couple whose infant son, suffering from hole in his heart and was awarded a new lease of life with support from Euro Fruits is indeed an example of Euro Fruits Inclusion Commitment.

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Primary English MediumSchool Summary 2008-17

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2014201320122011201020092008 2015 2016 2017

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Nos. of teachers and other staff Nos. of Students43

Euro FruitsCSRContributionMatrix

Euro FruitsCSRContributionMatrix

Euro Stars

Supplier Farmers

Farm Workers

CommunityWell-being

Packhouse WorkersHealth and Education

Philanthropy

Interest Free Housing Finance, Medical Treatment Support, Voluntary Work Contribution, Education support.

Grants during natural calamities, Support for vineyard development, FairTrade Premium Contribution.

Tree Plantation Drive, Temple donations, Sports Events support, Water storage facility provision, Cultural events sponsorship, Computer Literacy support mission.

School Building Construction, Operations Support, Student Engagement, Scholarships, Teacher Recognition, Solar Panel provisions, Annual sports/gathering contribution.

Financial support to differently able children day care school and Blind Children Primary School, Cancer Patient Care Home support, Old Age Home grants.

Health Insurance, Education Initiative, Accommodation Support, Safety apparatus provision.

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Expandingand ElevatingourCommitmentsto New Horizons

Expandingand ElevatingourCommitmentsto New Horizons

Support for new varietal development

Global Best Practices Inputs to supplier vineyards

Exploring domestic branded grapes market

Fresh produce import/marketing opportunity

Developing technology backbone for post harvest operations Development of formal Corporate Governance and MIS Systems

Enlarging social and environmental impact themes across supply chain

Compliance with Sustainability Accounting Standards Board (SASB) Framework and Global Reporting Index (GRI) Standards

Making sustainability as norm rather than niche

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Euro FruitsClientsEuro FruitsClients

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TESC

OUK

Mor

rison

sUK

Bied

ronk

aPo

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Ahol

dPr

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COO

PDe

nmar

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Rewe

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any

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Euro Fruits ClientsYears of Relationship

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4 4

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15 15

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TestimonialsTestimonials

Dear Nitin, Bharat and familyCongratulations with your 24th company anniversary. If you look back how you started at that time, and how the company has developped to a level where you are now, it needs another congratulation. Be proud on what you have achieved.Your name in the markets is well known, thanks to everyone who has been involved and contributed to your success. It looks great for the future and wish you all the luck you need to stay in business. Looking forward to the 25th year party. Regards Ben Reincke - Ex Reingold

Dear Nitin,Congratulations on the 24th anniversary for Euro Fruits! We have witnessed a wonderful development in youroperations - on all levels. You have every reason to be proud!

All the Best,Øyvind Brisa - Bama, Norway

Hello Nitin,Thank you for your E-mail and for your encouraging and positive words it has made my day!I agree with all of Pauls comments and so may I add my personal "Congratulations" to you and all your colleagues, as Paul points out "a testament to the hard work of you, Bharat and the rest of the Euro Fruits team!" I couldn't agree more. They say that nothing great is achieved without hard work and enthusiasm and you certainly have both those things in abundance!Thanks from me too for all your support this year and throughout this season. It is much appreciated.Finally may I wish you continued success and all good things in the future.

Kind regardsJudith Batchelar - Sainsbury, UK

Hi NitinCongratulations! We are happy for your development. Looking forward to the coming season. Veli Matti - SOK, Finland

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TestimonialsTestimonialsDear Nitin,Congratulations! This is an important milestone and proves that you have done a lot of right things with precision and great love for the product. I wish all the best to you and Eurofruits and looking forward to more successful years to come. Best regardsNanette - Kesko, Finland

Hi Nitin,Congratulations! Happy Birthday Eurofruits!! Have a Grape Day.

Best wishes,Andrew Mellonie - Marks and Spencers, UK

Hi Nitin,Congratulations with the 25 years and your impressive results in the grape industry.

Best regardsChristian Østerbye - Coop Trading, Valencia

Hi Nitin,Congratulations to your team of Euro Fruits on this special day.I wish all the grape exporters in the world were like Euro Fruits then my life will be so happy :-)

RegardsYves Eeman - Univeg, Belgium

Dear NitinCongratulations! 25 years with experience have taken you far.My best regards and blessing to you, your family and your team. Kind RegardsHilde Ohnstad - Bama, Norway

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TestimonialsTestimonials

Dear Nitin,Feliz cumple (Happy birthday) It’s a great day for you in Euro Fruits and I wish you all the best. RegardsAnders Lind - Coop Trading, Valancia

Dear Nitin,Happy Birthday to Euro Fruits! I hope you have some celebrations planned to mark the milestone and hard work so far. Best wishes,Laura - Sainsbury, UK

Hi Nitin,Congratulations, a great milestone and testament to the hard work of you, Bharat and the rest of the Euro Fruits team! Thank you once again for your support this year not only during our visit but throughout the season.We’re looking forward to building on the success with you next year and as discussed during your visit the other week we will have some program proposals for you later in the year. Many thanks,Paul Farmer - Sainsbury, UK

Dear Nitin,Congratulation with your big day.Your company has developed a lot during these years and has become one very good grape supplier. Mvh/Best regardsDag Thomassen - Bama, Norway

Hi Nitin,Congratulations with your “25th birthday” of EuroFruits.You all made it happen and grew it to this level. THIS IS A BIG ACHIEVEMENT !! Up to the 25th Anniversary and Silver Jubileum !!

Warm regards and may God bless you all.Eric Brückner - Timerfruit, Rotterdam

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TestimonialsTestimonials

Dear Nitin,Warm congratulations from Finland! You have done a great job!Thank you - and all the luck for the coming decades! BR,Anni - Kesko, Finland

Dear Nitin,Congratulations for the 24th birthday of Euro Fruits India! This is a respectfull achievement and to be honest, we feel as it is a bit our birthday as well….Well done Nitin, I will cheers to you, your family and your team tonight when I have a glass of wine.Looking forward to the 25th birthday! Best regards,Tim Reincke - Timerfruit, Rotterdam

Dear Nitin,On behalf of Antonios and our team, I would like to congratulate you with such a nice occasion. Wish you and Euro Fruits further success and lots of achievements. Hope to have fruitfull cooperation in future.

Best regards and wishes,Nune - Grape Company, Russia

Dear Nitin,It has been a pleasure to have worked with Eurofruits from its very early days. You have a fine team that has helped you grow the business into the excellent high quality company that you are. I wish you a very happy birthday and look forward to hearing your plans for your Silver Jubilee. Kind regardsSimon - GDL, UK

Hi Nitin,Congratulations Euro Fruits on your 25th anniversary! Well done!

Regards,Will Jessop - Munoz, UK 61

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Reminiscing our journey and reliving the days

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DiversityGrowth

DevelopmentPhilanthophy

VisionPlanet Environment

Passion People

Being responsibleSustainable Ecosystem

Making a difference

Community Enagement

Culture Inclusion

Empowerment

BeliefPurpose

Well-being

Gender EquityHand holding

Long term

Euro Fruits301 Vikas Commercial Center

Chembur, Mumbai 400 074 India.

+91 22 2520 5964 www.eurofruits.com nitin@eurofruits.com

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