Spring 2020

Impact Magazine

APPARO'S STORY We believe that technology and passion can changethe world. Every year, Apparo engages with more than 120nonprofits in the greater Charlotte area, deliveringtechnology education, training, and projects that allowthem to do more good in our community.

"Apparo positioned our organization to beresponsive for a meaningful virtual pivot.”--Angela Woods, CEOGirl Scouts, Hornets' Nest Council

Girl Scouts, Hornets' Nest Council's Journey

Improved ability to cultivate and stewarddonors, driving nearly 30% increase infundraising from 2017 to 2018.Increased ability to reach their clients due toability to work remotely.Increased employee satisfaction.

Implementing Jabian's recommendation andtaking advantage of Apparo's Tech Therapy led to:

Pictured: Stephanie McKee, Apparo's Director of Technology Engagement (left); Angela Woods, Girl Scouts, Hornets' Nest Council's CEO (right)

1. Women's Impact Fund + VolunteersPlus a Sponsorship from CGI

3. Young Black Leadership Alliance + Volunteers from Duke Energy

4.3.

2.1.

New Community Impact ProjectsClick on project descriptions at bottom for more information.

2. Augustine Literacy Project +Volunteers from Duke Energy

Apparo's Community Impact Projects partner a nonprofit in need of a technology solution with a corporate volunteer toaddress that need. Through a series of meetings facilitated by an Apparo partner, nonprofits receive an assessment ofneeds and implementation of a sustainable solution to increase volunteers, donors and impact. Learn more.

4. GenOne Charlotte + Volunteers Plus a Sponsorship from CapTech Consulting5. Charlotte Rescue Mission, Volunteers from Rodgers Builders + a Sponsorshipfrom Piedmont Natural Gas

1. Women's Impact Fund + Volunteers1. Women's Impact Fund + Volunteers

3. Young Black Leadership Alliance + Volunteers from Duke Energy3. Young Black Leadership Alliance + Volunteers from Duke Energy3. Young Black Leadership Alliance + Volunteers from Duke Energy4. GenOne Charlotte + Volunteers Plus a Sponsorship from CapTech Consulting4. GenOne Charlotte + Volunteers Plus a Sponsorship from CapTech Consulting4. GenOne Charlotte + Volunteers Plus a Sponsorship from CapTech Consulting5. Charlotte Rescue Mission, Volunteers from Rodgers Builders + a Sponsorship5. Charlotte Rescue Mission, Volunteers from Rodgers Builders + a Sponsorship

Volunteer Hours Served

1,524

70Volunteers

Community Impact ProjectStats Over Past 3 Months

$340,797Value Delivered

5.

View nonprofits in need of volunteer teams here.

Apparo + Bank of America's support has been “alifesaver” as The Learning Collaborative deliversvirtual support to the at-risk children and familiesthey serve. The Learning Collaborative preschool is currently closedbecause of the pandemic, but they have been able todevelop a strategy to continue the learning for the at-riskchildren they serve, TLC@home. Teachers are using online tools like Class Dojo and Zoommeetings to have real-time read-alouds, sing-alongs, andother activities to bring the TLC lesson plans home andparents are very enthusiastic. This was made possible in part thanks to an earlier projectwhere Apparo volunteers from Bank of America, whichalso sponsored the project, helped TLC standardize theirhardware + software. READ MORE

Past Projects Enabling Nonprofits to Navigate the CrisisWe've been stressing the importance of moving to the cloud and implementing work-from-home procedures that allowfor work-from-anywhere flexibility long before the pandemic hit. Fortunately, many nonprofits were on board before itwas a government-mandated move. And now? They are doing alright. Here are a couple examples:

Joe Martin ALS Foundation thanks Apparo + CapTechfor past support, which is “more important than ever”today, as they work to fulfill their mission in a new,remote environment amidst the pandemic. In 2013, the Joe Martin ALS Foundation (JMALSF) reachedout for a solution to deliver online educational content toALS caregivers (“CALS”). Apparo matched JMALSF with avolunteer team from CapTech Consulting, who alsogenerously sponsored this project. The team created an interactive virtual experience throughwhich CALS could receive the education and training theyneed to support their loved ones with ALS. Today, thatexperience is delivered via YouTube (with some videoshaving more than 40,000 views), but the fundamentalcontent from this project is still in place. READ MORE

Nonprofit EducationApparo's technology-focused educational offerings for nonprofits include Nonprofit Bytes+Insights (signature forums), TechShops(hands-on trainings) and IT Coaching (one-on-one tutoring). With the current crisis at hand, we've pivoted our educational offeringsto be remote. This includes a new weekly webinar series, "Navigating the Crisis", as well as opportunities to provide virtual ITCoaching through Microsoft Teams and Zoom meetings. We've also added highly relevant content to our Resources Page.

Volunteer Hours Served

229

46Volunteers

Nonprofit EducationStats Over Past 3 Months

$423,825Value Delivered

844Hours Served

Tech Therapy

Girl Scouts, Hornets' Nest Council -“Apparo rebuilt our technology strategy,positioned our organization to beresponsive for a meaningful  virtualpivot, and provides ongoing support,resources and training.” READ MORE

Mental Health America of CentralCarolinas - Apparo’s support since 2013has been “transformative” and isfundamental to Mental Health America(MHA) of Central Carolinas’ currentability to work and serve theirconstituents remotely. READ MORE

(Photo right) Fontella McKyer, Director ofWorkforce Development at Dress forSuccess Charlotte, reached out toApparo’s Tech Therapy team with aquestion: How can we continue todeliver our training programs andcoaching given that we can no longermeet in person? In the past, clients cameto their Career Center to access laptopsand the internet, learn from corporatetrainers, and meet with subject matterexperts for one-on-one coaching. Apparorose to the occasion to help themunderstand how to use Zoom to deliverthis training virtually and how tooptimize their use of Microsoft cloud-based tools to work remotely. READ MORE

Our Tech Therapistsprovide our nonprofitclients with expertiseto identify resources andsolutions for theirtechnology needs.

Add'l Nonprofits BetterNavigating the Crisis

Thanks To Tech Therapy

Tech Therapy Stats Over Past 3 Months

Value Delivered

$126,600

FeedNC (formerlyMoorseville Soup Kitchen)leadership had plans toexpand their services andrecognized the importanceof data management. Toaid with datamanagement, we matchedthem with a volunteer whohelped implement anonline form for the twice-annual re-certificationtheir 700 households mustobtain. This form is savingthe pantry nearly 9 weeks'worth of time, amongother added benefits. Nowthey can focus on growth. READ MORE

Cross-Country for Youthreached out for supportin improving theirmethodology forgathering and reportingresults of their healthand fitness program forschool-aged children.We matched CCFY withvolunteers who helpedCCFY move from Exceland onto a Google-based process with ananalytics dashboard.Now they're saving atleast 95 hours perseason. READ MORE

We love seeing how our nonprofit partners transform afterwe collaborate! Here are a few success stories.

We matched MatthewsHelp Center tovolunteers from CentricConsulting to implementSalesforce as areplacement for thecumbersome, unreliableand time-consumingdata tracking andreporting system theyhad in place. Now theysave more than 15 daysof work across 5 staffmembers each month,and have been able toeliminate 3 temp staffpositions. READ MORE

Hinds’ Feet Farm inHuntersville, NC, isdedicated tomaximizing the postinjury potential ofpersons living withbrain injury usingintegrated, unique andholistic programs,including therapeutichorseback riding. Hinds’Feet Farm leadershipcredit Apparo with thefact that theirorganization is finally in“a much more stableplace.” READ MORE

Community Spotlights

Kevin Yount has supported the nonprofit community by serving as a one-on-one ITCoach for Ilana Toch, Development Associate at the Jewish Federation of GreaterCharlotte, as a SharePoint trainer for a team from Charlotte Rescue Mission and aSharePoint/OneDrive trainer for a team from Lily Pad Haven. “I enjoy volunteering with Apparo because I’m helping nonprofits, who, in turn arehelping others,” explains Kevin. “Everyone I’ve helped has been so positive andappreciative. I like figuring out how to be efficient and sharing what I know. It’s avery engaging way to volunteer when you can pay it forward by sharing your skillsand what you do on a day to day basis.” ... READ MORE 

Jean + Mark Miller have been Apparo donors since 2016, as well as been a part ofthe Apparo community in myriad ways beyond that. Part of what makes them a dynamic part of our community is that they bothappreciate Apparo from differing viewpoints. Mark, who’s served on our Board ofDirectors since 2017 and volunteered his consulting expertise through MissionPossible, The Economic Opportunity Award, since 2018, is a firm believer of thevalue Apparo brings to the community from a business perspective. Jean, on theother hand, is the President and Founder of local nonprofit Read a Book, Earn aBook, and she’s experienced first-hand the benefits of Apparo from the nonprofitperspective. ... READ MORE 

[Related] IT Coaching: Jewish Federation of Greater Charlotte

Newsworthy

Apparo + NewsStations TalkWorking RemotelyAmid Coronavirus

Apparo on WBTV: How To SupportNonprofits During CoronavirusPandemic

As companies shift toremote work in an effortto keep the spread ofCovid-19 at bay,nonprofits are findingthemselves included inthe transition. Whether anonprofit is fully set-up forremote capabilities or notat all, there are stepsorganizations can takeright now (think utilizingSlack or Microsoft Teams)to feel more connectedwhile working apart. Apparo's CEO, KimLanphear, and Director ofTechnology Engagements,Stephanie McKee, jumpedinto the conversationearly on and shared theiradvice for nonprofits withlocal news stations ...READ MORE 

Apparo’s CEO, Kim Lanphear, spoke with WBTVabout the impact of the Coronavirus on nonprofits. With the call for social distancing and the new rulesagainst gathering in groups, many nonprofits arehaving to cancel or postpone their biggestfundraisers. They’re also not getting face-to-facetime with donors, many of who are alreadybecoming hesitant to give amid forebodingsentiments around the economy. Beyond the financial aspects, nonprofits areshifting to remote work. This is a new set-up formany, and challenges around properly servingtheir constituents and working effectively as a teamare arising ... READ MORE 

Psst: Click on an image toview the news segment.

Nonprofits Served Mid-January - April 2020

Our nonprofit clients represent a broad service range and work tirelessly to breakthe cycle of poverty in the greater Charlotte area.

Achievement Centers for ChildrenAda Jenkins CenterAlexander Youth NetworkAmerican Cancer SocietyAmerican Lung AssociationAspire Community CapitalAssistance League CharlotteAugustine Literacy Project Backpack Weekend Food ProgramBig Brothers Big Sisters of Cenral CarolinasBlumenthal Performing ArtsCamino Community CenterCamp LUCKCarolina Breast FriendsCarolina RAINCarolina Raptor CenterCarolina Youth CoalitionCaterpillar MinistriesCenter 360Centralina Council of GovernmentsCharlotte Art LeagueCharlotte Bilingual PreschoolCharlotte Community Health ClinicCharlotte Community ToolBankCharlotte Rescue MissionCharlotte SymphonyChatham County Council on AgingChild Proof AdviceChildren and Family Services CenterChrist Lutheran Children's CenterClassroom Central

Coltrane Life CenterCommunities In SchoolsCourt Improvement ProgramCreating Exposure Through the ArtsCrisis Assistance MinistryCrossRoads CorporationDavidson Lands ConservancyDigi-BridgeDottie Rose FoundationDress for Success CharlotteEliminate the Digital Divide (E2D)Elizabeth Dole FoundationEmpowHERmentEphiphany School of CharlotteFamilies First in Cabarrus CountyFashion & CompassionFeeding CharlotteFlorence Crittenton Services of NCFoster Village CharlotteFoundation For The CarolinasFreedom House of MecklenburgFreedom School PartnersFriends of the RiverfrontGirl Scouts, Hornets' Nest CouncilGirls on the RunGovernance MattersHabitat for Humanity CharlotteHarvey B. Gantt Center for African American Arts + CultureHeart Math TutoringHey Gurl TransportHinds' Feet Farm

Hope HavenHope Laugh PlayHospitality House of CharlotteHumane SocietyInternational House CharlotteIsabella Santos FoundationJewish Federation of Greater CharlotteJimmy Johnson FoundationJoe Martin ALS FoundationLatin American CoalitionLeadership CharlotteLet Me RunLily Pad HavenLoaves & FishesLupus Foundation of America, NC Make a Wish FoundationMary Rigg Neighborhood CenterMatthews HELP CenterMeckEdMental Health America of Central CarolinasMetrolina Association for the BlindMint MuseumNational Coalition of 100 Black WomenNC MedAssistOMITT Innovative SolutionsParkinson Association of the CarolinasPhilips Academy of NCProject Scientist

Promising PagesRead CharlotteRegional Housing PartnershipsRenaissance West Community InitiativeRonald McDonald House of CharlotteSafe AllianceSamaritan's FeetSHARE CharlotteSmart Start of Mecklenburg CountySocial Venture PartnersSouthEnd ARTSSupportive Housing CommunitiesTeaching Fellows InstituteThe Arc of Union/CabarrusThe Arts Empowerment ProjectThe Boost PadThe Echo FoundationThe Foundation for TomorrowThe Go Jen Go FoundationThe House of MercyThe Independence FundThe IveyThe Learning Collaborative CharlotteThe Lee InstituteThompson Child & Family FocusTimeBanks USAUMARUrban League of Central CarolinasVeterans Bridge HomeVision Resources, Inc.YMCA of Greater CharlotteYoung Black Leadership Alliance

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Did you catch the video of thepenguins at the aquarium last

month? With the facility closed,they were given the

opportunity to roam free - andthey loved it!

If this aviary adventure makesyou feel warm and fuzzy inside,now you know how YOU make

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You are making quite the impact!

Photo Credit: The New York Times

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