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Impact of Artificial Intelligence
in HR and Payroll
Rob BothmaHCM Solutions Engineer
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What is AI?
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• Machine Learning
• Chatbots
• Automation
• Analytics
• Robotic Automation Processes(RPA)
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Affordable, High powered, Easily accessibleConfidential – Oracle Internal/Restricted/Highly Restricted 4
Exponential Advancement in Technology
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Exponential Advancement in Technology
215 Petabytes in one gram of DNA
215 million Gb
20172 Tb USB drive
20184 Tb SSD drive
19565Mb HDD
Weighing 1 tonCosting $50,000
800,000 times Capacity at
0.2% of the Cost
2018DNA Storage
400,000 times Capacity
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Artificial Intelligence - Perception
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Artificial Intelligence - Reality
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HR and Payroll provide the perfect platform for AI to prove it is a blessing rather than curse.
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By automating mundane tasks, staff are bale to concentrate on Strategic tasks.
AI in PAYROLL
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Changing traditional Service Delivery Models
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Changing traditional Service Delivery Models
How can I help you today?
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I have a new role & I need new business
cards.
Lara EndersonSales
Would you like to make any other changes to your card?
Place order
Ship to: 500 ACME Street Redwood Beach CA 94011
Ship to this address
You got it! Here's the updated version for your review.
Lara EndersonSales Director
500 ACME ParkwayRedwood BeachCalifornia 94011
+1.123.123.1234+1.123.123.1234
Hmm. Checked with the HCM system. It looks like your title has changed since your last order. Would you like your updated title on your new cards?
You got it! Here's the updated version for your review.
Lara EndersonSales Manager
500 ACME ParkwayRedwood BeachCalifornia 94011
+1.123.123.1234+1.123.123.1234
Yes No
Lara Enderson
Hi Lara: How can I help you today?
Reorder cards
Sure thing! Let me pull up the template from your last order.
Here's the card from your last order.
Hmm. Checked with the HCM
Lara EndersonSales Manager
500 ACME ParkwayRedwood BeachCalifornia 94011
+1.123.123.1234+1.123.123.1234
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How about this?
Integration of data across multiple sources.
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Payroll – It’s time for a Rethink
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Linear, Batch and Manual Processes
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Payroll – It’s time for a Rethink
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Intelligent, Online, Real Time, Automated
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Screening Applicants in the Recruitment Process
Reduce human errors – Increase Compliance in Payroll
Analytical Dashboards
Streamlining of Processes
Chatbots assuming Administrative Tasks
Machine Learning - Predictive Analytics
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3
4
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Examples of AI already in use
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When you can Access, Aggregate & Analyse data
from disparate sources, Data is transformed into Insight.
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Transforming data into Insight
Insight enables
Predictive analytics.
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Staff Turnover in standard statistical format can be misleading
Insight versus Data
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Good or Bad
Insight versus Data
2016 2017 2018
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Understanding the Business impact of
Turnover far exceeds
just looking at standard metrics.
The higher the better!
Insight versus Data
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Context is Key
A single statistic does not tell the whole story
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The Devil is in the Detail
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• Operations
• Sales
• Transaction Volumes
• Service Levels …
• Finance
• Payroll Costing
• Overtime
• Expenses
• Overheads …
• HR
• Headcount
• Absence
• Salaries
• Overtime……
The Value of Holistic Analytics
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Utilising AI is not about Worker Displacement
Paired with human judgment it allows professionals to
Focus more on Strategic Initiatives through the
Reduction of Administrative Tasks.
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Insight versus Data
2016 2017 2018 2019 2020
Predictive Analytics
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When you entruststandardised, manual, repetitive processes
through automation to AI
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Then you will then be able to start benefiting
from all the advantages AI can
bring.
In Summary
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In the end……
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Thank YouRob Bothma
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