Implementation PlanImplementation Planon the IT Strategy on the IT Strategy

for the for the Social Welfare SectorSocial Welfare Sector

Ms Winnie Tam Ms Winnie Tam

Senior Social Work Officer (Information Systems Senior Social Work Officer (Information Systems and Technology) and Technology)

Social Welfare DepartmentSocial Welfare Department

31 July 201331 July 2013

Recommendation : to be implemented in two phases

Reason : Funding resources

Phase 1 (2013 – 2015) Phase 1 (2013 – 2015) - additional funding resources is not required- 11 Recommendations (1, 3 to 7, 9 to 13)

Phase 2 (2015 – 2017)Phase 2 (2015 – 2017)- involve funding allocation- 2 Recommendations (2 & 8)

Implementation Plan For Phase 1 (2013 – 15)

Strategy I Enhancing IT capacity for NGOs of differe

nt sizes, in particular those lagging behind the general trend

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation 1To enable NGOs to self-assess their IT capability and relative level in IT development

Self-assessment template

Use of the template as a self-assessment tool

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation 3To strengthen project management in IT projects

Importance of project management when planning their funding applications for IT projects

On-going support to NGOs to make one-off provision for project management

Recommendation

Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation 4To promote the use of new technologies for more cost-effective service delivery and better communication with service users

List of successful IT projects funded by SWDF to facilitate sharing on the cost-effective application of IT technologies in service delivery

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

RecommendatiRecommendation 5on 5

To strengthen To strengthen NGOs’ NGOs’ evaluation on evaluation on completed IT completed IT projects projects

To revise the IT To revise the IT Project Evaluation Project Evaluation Report under Report under SWDF SWDF

Recommendation

Proposed Measure Implementation Schedule

2013-14

2014-15

RecommendatiRecommendation 6on 6

To foster To foster closer closer partnership partnership between the between the Welfare and IT Welfare and IT SectorsSectors

To provide opportunitTo provide opportunities for NGOs, through ies for NGOs, through the subvented activitithe subvented activities of HKCSS, to share es of HKCSS, to share experiences in the enexperiences in the engagement of IT sectorgagement of IT sector’s professional supp’s professional support ort

Strategy II

Providing more Flexibility in Funding IT Projects

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

RecommendatioRecommendation 7n 7

To enable NGOs To enable NGOs to adopt new IT to adopt new IT service model service model as an as an implementation implementation option under option under the SWDF the SWDF

To encourage NGTo encourage NGOs to adopt new IOs to adopt new IT service models T service models under the existing under the existing scope and fundinscope and funding parameters of thg parameters of the SWDF e SWDF

Strategy III

Enhancing data security and web accessibility

Recommendation

Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation Recommendation 99

To strengthen To strengthen data security data security

IncInclusion of data lusion of data security improvement security improvement measuresmeasures

Continuous Continuous supportsupport NGOs to make provision NGOs to make provision for data security for data security measures measures

To lift the current restrictiTo lift the current restriction in SWDF on applicatioon in SWDF on application for IT projects related to n for IT projects related to “Intranet including setti“Intranet including setting up of Local Area Netwong up of Local Area Network” rk”

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

RecommendatioRecommendation 10n 10

To promote web To promote web accessibilityaccessibility

Advising NGOs thAdvising NGOs the importance of e importance of meeting web accemeeting web accessibility standards ssibility standards with due regard twith due regard to o

- Disability Discriminati- Disability Discrimination Ordinanceon Ordinance

- Web Content Accessib- Web Content Accessibility Guidelines (WCAG)ility Guidelines (WCAG)

Strategy IVStrategy IV

Sharing of resources and experiences in IT development and management

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

RecommendatioRecommendation 11n 11

To promote To promote knowledge and knowledge and experience experience sharing through sharing through an e-platforman e-platform

Appoint HKCSS as aAppoint HKCSS as an agent of SWDn agent of SWD

E-platform as one of E-platform as one of the subvented projethe subvented projects of HKCSScts of HKCSS

Sharing of informatiSharing of information on SWDF projecton on SWDF projectss

Recommendation Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation Recommendation 1212

To encourage To encourage sharing of IT sharing of IT applications applications among NGOsamong NGOs

To offer opportunities To offer opportunities for NGOs to for NGOs to provide provide information on the IT information on the IT applications owned applications owned by respective by respective NGOsNGOs and encourage them and encourage them to share with other to share with other agenciesagencies

Other RecommendationOther Recommendation

Recommendation

Proposed Measure Implementation Schedule

2013-14

2014-15

Recommendation 13To put aside the deployment of the Client Information System of SWD to subvented integrated family service centres

To lift the current restriction in SWDF on applications for IT projects related to CIS

Implementation Plan For Implementation Plan For Phase 2 (2015 – 17)Phase 2 (2015 – 17)

Recommendation 2 To advocate IT planning and to consider the To advocate IT planning and to consider the provision of additional resources to assist provision of additional resources to assist NGOs in conducting comprehensive IT plans NGOs in conducting comprehensive IT plans that are in line with their current state of IT that are in line with their current state of IT

adoption and business objectivesadoption and business objectives

Implementation Plan For Implementation Plan For Phase 2 (2015 – 17)Phase 2 (2015 – 17)

Recommendation 8 To expand the ambit of the Block Grant under the LF to provide funding support for replacement and upgrading of IT infrastructure

Funding Resources Implication Begin from the third through fifth year Consultation and administrative procedure

s

Review of the Information Technology (IT) Strategy for the Social Welfare Sector

SWD Homepage

NGO Corner

IT in the Social Welfare Sector ( http://www.swd.gov.hk/en/index/site_ngo/page_itwelfare/)

Enquiry Enquiry

Ms Winnie Tam, Senior Social Work OfficMs Winnie Tam, Senior Social Work Officer (Information Systems and Technologer (Information Systems and Technology) y)

Tel : 2136 8712Tel : 2136 8712Mr Leung Pui-kei, Social Work Officer (InfMr Leung Pui-kei, Social Work Officer (Information Systems and Technology) ormation Systems and Technology)

Tel : 2136 8737Tel : 2136 8737

Thank YouThank You