Important Onboarding
Milestones
Why does
onboarding matter?
Increased Retention
Employees are 58 percent more likely to be at the
company three years later when they complete a
structured onboarding process.
—The Wynhurst Group
Increased Performance
Effective employee onboarding programs increase
employee performance by up to 11 percent.
—Recruiting Roundtable
Increased Engagement
Employees’ discretionary effort increases by more
than 20 percent when they are onboarded effectively.
—The Corporate Leadership Council
Important Onboarding
Milestones:
Pre-First Day
First Day
First Month
First 3-6 Months
First Year
Ongoing
1.
2.
3.
4.
5.
6.
Onboarding: Pre-First Day
52 percent of companies start onboarding
before the first day.
—Intrepid Learning
Questions to ask before
the start date:
Do you know where to go, what to wear,
what time to show up, who to look for and
what to bring?
Can you tell me a little about yourself?
What do you need from me?
What questions to do you have?
1.
2.
3.
4.
Onboarding: First Day
17 percent of companies end onboarding after
the first day.
—Intrepid Learning
Questions to ask on
the first day:
How do you like to be managed?
Do you know what to expect out of
our onboarding?
What questions do you have?
1.
2.
3.
Onboarding: First Month
76% of companies extend onboarding beyond
one month.
—Aberdeen Group
Questions to ask after the
first month:
Where are you excelling?
Where do you need more training?
Do you have a mentor?
Do you have any complaints or concerns?
What questions do you have?
1.
2.
3.
4.
5.
Onboarding:
First 3-6 Months
“Research and conventional wisdom both suggest that
employees get about 90 days to prove themselves in a
new job. The faster new hires feel welcome and prepared
for their jobs, the faster they will be able to successfully
contribute to the firm’s mission.”
—SHRM
Questions to ask after
3-6 months:
Where are you excelling?
What development and training do you want?
How are things going with your mentor?
Do you have any complaints or concerns?
What questions do you have?
1.
2.
3.
4.
5.
Onboarding: First Year
Only 2 percent of companies extend
onboarding beyond one year.
—Aberdeen Group
Questions to ask after
the first year:
Do you have any questions about your career path?
What development do you need?
Do you feel accepted by your coworkers?
Have you been satisfied with your first year?
Do you have any questions?
1.
2.
3.
4.
5.
Onboarding: Ongoing
On-the-job training
Early feedback and guidance
Jump on the great culture
Provide the right tools
Be included with the team
Continue developing employees
Feedback and recognition
Give employees purpose
Upgraded technology
Have positive work relationships
“You get the employee engagement you deserve. If you
don’t engage with them, they won’t engage with you…
This is particularly true at important moments of truth
starting with how you onboard them.”
—George Bradt, Forbes
What can you do today?
Don’t waste the investment you
made on your new hire by not
onboarding correctly.
“With a ‘sink or swim’ approach, companies and leaders
are flirting with disaster.”
—Lee Hecht Harrison
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