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    IMPROVEMENT

    Theory of constraints

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 1

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    TOC

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 2

    Bachelor of Science

    from Tel Aviv University

    Masters of Science,

    and Doctorate of Philosophy

    from Bar-Ilan University

    The Theory of Constraints (TOC) is a QualityManagement System originally introduced by

    Dr. Eliyahu M. Goldratt in the book called

    The Goal (1984)Eliyahu Moshe Goldratt

    (born March 31, 1948)

    is an Israeli physicist

    Goldratt founded the Abraham Y. Goldratt Institute in 1996

    the strength of any chain, process, or system is dependent upon its

    weakest link

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    TOC

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 3

    Any manageable system is limited in achieving more of its goal by a very

    small number of constraints, and that there is always at least one constraint.

    The TOC process seeks to identify the constraint and restructure the rest of

    the organization around it, through the use of the Five Focusing Steps.

    A constraint is anything that limits a systems performance,

    relative to the system goal

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    CONSTRAINT

    Constraints may appear in the form of capacity,

    material,

    logistics,

    the market demand,

    time

    behavior,

    or even management policy

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 4

    TOC thinking regards all progress toward the goal of making money as relating directlyto management attention toward the constraint(s).

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    PERFORMANCE MEASURES

    Throughput is defined as the rate at which the system generates money

    through sales, not through production. Goods are not considered an asset

    until sold.

    Inventory is defined as the money invested in goods that the firm intendsto sell or material that the firm intends to convert into salable items.

    Operating expense includes all the money the firm spends converting

    inventory into throughput.

    TOC emphasizes the use of these three global operational measures rather

    than local measures (e.g., efficiency and utilization)

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 5

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    THE OBJECTIVE OF THE FIRM

    Throughput

    Inventory

    Operating expense

    should lead to the accomplishment of the firm's goal:

    TO MAKE MONEY NOW AS WELL IN THE FUTURE!

    Anything that prevents a firm from reaching this goal is labeled as aconstraint.

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 6

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    P&Q Company

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 7

    Operating Expenses (OE) = 6000$

    Product MarketOpportunity

    /Week

    SellingPrice/

    piece

    Cost ofMaterials/

    piece

    Directlabor

    /piece

    P 100pcs 90$ 45$ 55min

    Q 50pcs 100$ 40$ 50min

    -includes 2400$ direct labor

    -does not include material cost

    A2400min/week

    P-15min

    Q-10min

    B2400min/week

    P-15min

    Q-30min

    C2400min/week

    P-15min

    Q-5min

    D2400min/week

    P-10min

    Q-5min

    RM for Ps

    RM for Qs

    FG

    Ps&Qs

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    Trying to satisfy entire demand : produce all Ps

    and all Qs

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 8

    Product Market

    Demand

    /Week

    Selling

    Price/

    piece

    Cost of

    Materials

    /piece

    Could Yield a total of

    P 100pcs 90$ 45$ (90-45)*100=4500$

    Q 50pcs 100$ 40$ (100-40)x50=3000$

    =7500$

    Profit = 7500- 6000 =

    = 1500$/week

    Operating Expenses (OE) = 6000$

    Assumption that we did : infinite capacity at any given point in time and

    that all resources are equal

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    Not all resources are equal!

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 9

    It leads to the Five Focusing steps in the Theory of Constraints!

    1st Step : Identify the systems constraints Look at the company as if it were a chain

    Indentify the weakest link

    Why cant we satisfy the entire demand?

    Where is inventory piling up?

    What the load on the resources would be if we were able to take all of the market

    demand and turn it into Orders?

    Resource

    /Product

    A

    2400min

    /week

    B

    2400min

    /week

    C

    2400min

    /week

    D

    2400min

    /week

    100P 1500min 1500min 1500min 1000min

    50Q 500min 1500min 250min 250min

    2000min 3000min 1750min 1250min

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    1st Step : Identify the systems constraints

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 10

    A

    2000min

    of2400min

    84%

    B

    3000min

    of2400min

    125%

    C

    1750min

    of2400min

    73%

    D

    1250min

    of2400min

    52%

    There is a physical internal capacity constraint in this company : Resource B.

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    6/25/2010 TOC, presented by Nickolay Shaposhnikov 11

    2nd Step : Exploit the systems constraints

    Includes looking for the most profitable product mix, scheduling decisions,

    and working rules

    ! We want to make sure we set B to work at 100% of capacity

    on the most profitable product !

    Product Market

    Opportunity

    /Week

    Selling

    Price/piece

    Cost of

    Materials/piece

    Yield/

    piece

    Direct labor

    /piece

    P 100pcs 90$ 45$ 45$ 55min

    Q 50pcs 100$ 40$ 60$ 50min

    Determination of the most profitable product

    Qs give us the higher contribution and consumes less direct labor than Ps .

    A conventional approach to product cost prioritizing suggests producing as many Qs

    as possible and filling up the rest with Ps.

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    producing as many Qs

    as possible and filling up the rest with Ps

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 12

    Resource

    /Product

    Demand

    A

    2400min

    /week

    B

    2400min/week

    C

    2400min

    /week

    D

    2400min

    /week

    Yield/week

    60P of

    100P

    900min 900min/15min=

    60pcs

    900min 600min 60pcsX45*$=2700$*Yield/piece=90-45

    50Qof

    50Q

    500min 1500min=50pcs 250min 250min 50pcsX60*$=3000$*Yield/piece=100-40

    1400min

    =58%

    2400min

    =100%

    1150min

    =48%

    850min

    =35%5700$

    5700$-6000$= - 300$ Operating Expenses (OE) = 6000$

    Net Loss of 300$

    This calculations ignore the fact that all recourses are not equal.

    In the decision making process itself, we are not recognizing constraint B

    Go back and try to exploit the constraint

    still 2nd Step

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    6/25/2010 TOC, presented by Nickolay Shaposhnikov 13

    Again the 2nd Step : Exploit the systems

    constraints

    We want B to squeeze the most dollars out of the system that it can!

    B is a limited resource

    How much each product is contributing relative to the time they are demanding

    on the constraint.

    !CAPACITY OF THE CONSTRAINT IS THE CAPACITY OF THE COMPANY!

    If product P consumes 15 minutes of resource Bs time and contributes 45$ ->

    company is making 3$ per minute producing Ps.

    Qs consumes 30min of Bs time for 60$, or 2$ per minute.

    PRIORITIES CHANGE! First all Ps then fill up the rest with Qs.

    There is a difference between constraints and non-constraints in the impact on

    our companies!

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    6/25/2010 TOC, presented by Nickolay Shaposhnikov 14

    Resource/Product

    Demand

    A2400min

    /week

    B2400min/week C2400min

    /week

    D2400min

    /week

    Yield/week

    100P of

    100P

    1500min 1500min=100pcs 1500min 1000min 100pcsX45*$=4500$*Yield/piece=90-45

    30Qof

    50Q

    300min 900min=30pcs 150min 150min 30pcsX60*$=1800$*Yield/piece=100-40

    1800

    =75%

    2400min

    =100%

    1650min

    =69%

    1150min

    =48%6300$

    6300$-6000$= 300$

    producing as many Ps

    as possible and filling up the rest with Qs

    Operating Expenses (OE) = 6000$

    Net Profit of 300$

    No physical changes!

    Just understanding how to maximize the capabilities we already have.

    still 2nd Step

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    3rd Step: Subordinate everything else to the

    decisions made in 2nd Step

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 15

    Synchronizing the outputs of all other links in the chain to that of the constraint.

    Load the B to 100% of its available time every week

    A

    1800minof2400min

    75%

    B

    2400minof2400min

    100%

    C

    1650minof2400min

    69%

    D

    1150minof2400min

    48%

    FG

    Ps&Qs

    RM for

    100Ps

    RM for

    30Qs

    Apply Drum-Buffer-Rope (DBR) production planning methodology

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    DBR

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 16

    Designed to regulate the flow of work-in-process (WIP) through

    a production line at or near the full capacity of the most restricted resourcein the manufacturing chain.

    The drum is the rate or pace of production set by the system'sconstraint.

    The rope is communication device that connects the most restrictedresource ( constraint ) to the material release point and ensures that RM

    is not inserted into the production process at a rate faster than the constraint can

    accommodate it. Purpose of rope is to protect the constraint from being

    overloaded with WIP.

    To protect the constraint from being starved for productive work to do,

    a Time Buffer is created to ensure that WIP arrives at the resource

    well before it is scheduled to be processed.

    .... 3rd Step

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    DBR

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 17

    A 75%

    B

    100%

    C 69% D 48%

    RM for100Ps

    RM for

    30Qs

    FG

    Ps&QsTIMEBUFFER

    DRUM

    ROPE

    ROPE

    We want A to feed BWe do not want to load A with any more than 100P and 30Q

    -> avoid excess inventory

    We do not want A giving B less than B needs

    .... 3rd Step

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    TIME BUFFER

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 18

    Source: Standing on the shoulders of giants ,Figure 1, E. Goldratt, 2008

    Ford used space

    Ohno level of

    inventory

    Considerable time

    buffer ( earlier RM is

    released )

    -> more orders are

    simultaneously the shop

    floor, traffic jams,more management

    attention to sort

    priorities, queues, high

    inventory, poor due-date

    performance (wrongly leads torelease more orders!

    .... 3rd Step ,

    SUBORDINATION

    THROUGH THE DBR

    TOOL

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    6/25/2010 TOC, presented by Nickolay Shaposhnikov 19

    4th Step : Elevate the systems constraint

    To make the weak link stronger .

    Buying another B machine

    Paying for overtime

    Improving process

    Cross-training

    In our case, extra 30min /day (+5%) of restricted resource B, through

    improving process, allowing us to produce 5 more Qs per week and adding

    another 300$ to the bottom line - > 100% more profit every week!

    5th Step :

    If the constraint is broken go back to the 1st step

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    THE FIVE FOCUSING STEPS OF TOC

    I. Identify (choose) the systems constraint.

    II. Decide how to exploit the systems constraint.

    III. Subordinate everything else to the above decision.

    IV. Elevate the systems constraint.

    V. If the constraint is broken go back to step one

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 20

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    THE EVALUATION OF TOC OVER 30 YEARS

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 21

    Source: http://goldrattschools.org/toc/

    http://goldrattschools.org/toc/http://goldrattschools.org/toc/
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    Industry sectors

    Manufacturing

    Distribution

    Projects

    Financial Services Health care

    Defense

    Government

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 22

    Aerospace

    Automotive

    Construction

    Education Semiconductors

    Telecommunications

    etc

    Clients: 3M, Boeing, Intel, Procter & Gamble, United States Air Force.

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    References

    6/25/2010 TOC, presented by Nickolay Shaposhnikov 23

    1. Eliyahu Goldratt, The Goal: A Process of Ongoing Improvement,

    North River Press Publication, 1984

    2. Eli Schragenheim and H. William Dettmer, Simplified Drum-Buffer-Rope.

    A whole system approach to high velocity manufacturing, 2000

    3. Eliyahu Goldratt , Standing on the shoulders of Giants,

    Goldratt consulting, 20084. Lisa J. Schneinkopf, The Theory of Constraints, CCI, 2002

    5. Nadav Cohen, What is TOC. Retrieved May, 2010

    from http://goldrattschools.org/toc/


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