Improving Program Management and Service delivery using Information Technology:

Using CMS2 for decision making

Rubayat KhanCo-founder and Director, mPower Social Enterprises

4 Feb 2013, BarisalShiree Lessons Learned Workshop

Real-time data: Endless possibilities

• What to do with real-time data?– Surveillance for on-time intervention– Monitoring for efficiency– Automatic reports

• Examples

Livestock Intelligence at NETZ and MJSKS

NETZ – Possible dashboard

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Cow Health Condition

Healthy Sick

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Cow Health BCS

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Bull Calf Cow Heifer0

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Cow type

LocalCross

Mobile immunization surveillance with EPI

• EPI – Award winning vaccination program• Deficiencies we are addressing:– Vaccination workers don’t have up to date roster

of who has been vaccinated and who has not– No aggregate picture of the situation on the

ground to make strategic decisions and course correction

SMS-based Surveillance with ICDDR,B

Server

Community Leaders (Imam, School teacher, etc.) SMS

SURVEILLANCE REPORTS

Agricultural extension with CARE/DAM

Research Organizations

(e.g. BRRI)

Agricultural Extension Workers Farmers

CMS2 Visualization Functions

• See overall trend in portfolio for strategic changes– Dig deeper and further with CMS3 and 4– Be aware of external factors affecting performance

• Identify outlier households for targeted action• Monitoring field worker visits

– Geo-monitoring possible• See each household’s details• See geographic distribution of households and conditions• Compare different subgroups’ performance to identify

underlying causes

Visualization Demo

Case Workshop

Group Exercise

Final design

Thank you

rubayat@mpower-social.com

DATA MONITORING TOOL