Improving Quality and Productivity in Musculoskeletal services – Learning from the Glen Cove Exchange Programme

etc.venues – Dexter House, No 2 Royal Mint Court, Tower Hill, London, EC3N 4QN Tuesday 6th October 2009

09:30 Registration and refreshments

10:00 Introduction and national orthopaedic 18 Week updateRobin Davis/ Piers Young, Musculoskeletal Team Department of Health

10:20 Outline of Department of Health spread objectives from the exchange programmeRobin Davis/ Piers Young, National Programme Manager, Musculoskeletal Team Department of Health

10:30 An overview of the Glen Cove Orthopaedic ModelDr Eugene Krauss MD, Krauss Center, North Shore LIJ Glen Cove Hospitals & Henry Weinert, HJW Associates International• The alignment of clinical and managerial objectives

11:15 Networking coffee break

11:40 NHS exemplar site updates and lessons learnt from the programme (20 mins each plus Q&A) Pennine MSK Ltd, West Suffolk Hospitals NHS Trust, The Wrightington, Wigan & Leigh Foundation Trust. This will include:• Exploring the elements from the Glen Cove model the sites have adopted • The differences in their approaches from the Glen Cove model • The process the sites went through in redesigning their services• The results from their work• How managers and clinicians worked together on this programme

13:00 Lunch

14:00 Developing MSK Advanced Practitioner Roles in theNHSMaxine Foster Director of NHS Engagement, Department of HealthEilis Parker Director NHS Elect • The national picture and current models that exist• Common barriers to spread and sustainability with advanced roles

14:30 Improving quality and productivity plus the role of the USphysician assistantDr Eugene Krauss MD, Krauss Center, North Shore LIJ Glen Cove• How the physician assistant role at Glen Cove was enhanced• How the physician assistant can improve productivity

15:00 Panel discussion with DH National Steering Group andGlen Cove Hospitals

15:30 Inter-organisational care, (Integrated health care systems)Henry Weinert HJW Associates International

16:00 Close remarks

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