Monthly Broker Report FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301 In It to Win It! IMPORTANT MESSAGE FROM THE REGION: Join us for a Business Growth Call hosted by Janice Petteway the first Thursday of every month at 11AM EST Congratulations to our Office of the Month: EXIT King Realty Congratulations to our Agent of the month: Carlos Saramago EXIT King Realty New to the Florida Team! 77 Associates (Agent Growth for the Month of January) Keep ‘em coming!!! TRAINING & EVENTS 1st Wednesday of every month – Admin Webinar at 11am EST 2nd Wednesday of every month – Agent Webinar at 12pm EST 3rd Wednesday of every month – Broker Webinar at 12pm EST 4th Wednesday of every month – Techinar at 12pm EST 1st Thursday of every month - Business Growth Call with Janice Petteway at 11am EST April 6 – Annual Awards Banquet April 11-15 – Broker Owner Training, Toronto, Canada October 18-21 - EXIT Realty Corp. International Convention, Bahamas A MESSAGE FROM OUR SPONSORS Sihle Insurance Age of Home: Once homes get beyond 30 years, most insurance carriers will require the buyer to purchase a 4 point inspection. These inspections cover the a/c, electric, plumbing (including water heater), and roof. An insurance company will want to make sure these 4 areas have been updated within the last 15 yrs and are in good condition. Sihle does have carriers that will write a home with Polybutlene plumbing, Federal Pacific boxes, and aluminum wiring. Roofs: Shingle roofs > 20 yrs are hard to place. Most carriers will want to make sure there is at least 3-5 years of life expectancy on the roof. It is also very tough to find a carrier that will write a home with a flat roof or any portion of the roof that is 20% or more flat. Fire Hazard: Homes that do not have a fire hydrant within 1000 ft are surcharged and most carriers won’t write the insurance if there isn’t a hydrant within 1000 ft or a fire station within 5 miles. Bank-Owned/Foreclosures: Some carriers are even getting picky with these properties due to the fact that most (not all) have some form of damage or missing features (i.e. a/c units, water heaters, etc). Some carriers will now require us to submit for approval interior and exterior photos showing the true condition of the property prior to binding the policy. Short sales are not subject to this requirement! Wind Mitigation Inspections: If the roof of the home was put on in 2002 or newer, I always recommend that my clients purchase a wind mitigation inspection. It will cost the buyer approximately $100 but they should receive more back in credits that remain on the policy at each renewal. Most inspection companies can do the 4 point and wind mitigation inspections at the same time! Dogs: Buyers that have Pitbulls, Rottweilers, Chows, Dobermans, German Shephards, Akita, will have a hard time finding an insurance company to insure the home. Crawlspace: Those beautiful older homes that have crawlspace are also tougher to insure. Some carriers will insure them if the open space is covered with brick and some won’t insure them at all. Other: Homes with diving boards, slides, prior sinkhole claims, and any existing damage are tougher to insure. Provided by your friends at Sihle Insurance Group 1021 Douglas Avenue Altamonte Springs, FL 32714 Hotline: 407-869-0484
Transcript
Monthly Broker Report
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
In It to Win It!
Important message From the regIon:
Join us for a Business growth Call hosted by
Janice Petteway the first thursday of every month
at 11am est
Congratulations to our Office of the Month:
eXIt King realty
Congratulations to our agent of the month:
Carlos saramagoeXIt King realty
new to the Florida team!
77associates(agent growth for
the month of January)Keep ‘em coming!!!
TRAINING & EVENTS1st Wednesday of every month – Admin Webinar at 11am EST2nd Wednesday of every month – Agent Webinar at 12pm EST3rd Wednesday of every month – Broker Webinar at 12pm EST4th Wednesday of every month – Techinar at 12pm EST 1st Thursday of every month - Business Growth Call with Janice Petteway at 11am ESTApril 6 – Annual Awards BanquetApril 11-15 – Broker Owner Training, Toronto, CanadaOctober 18-21 - EXIT Realty Corp. International Convention, Bahamas A MESSAGE FROM OUR SPONSORS
sihle Insurance
Age of Home: Once homes get beyond 30 years, most insurance carriers will require the buyer to purchase a 4 point inspection. These inspections cover the a/c, electric, plumbing (including water heater), and roof. An insurance company will want to make sure these 4 areas have been updated within the last 15 yrs and are in good condition. Sihle does have carriers that will write a home with Polybutlene plumbing, Federal Pacific boxes, and aluminum wiring.
Roofs: Shingle roofs > 20 yrs are hard to place. Most carriers will want to make sure there is at least 3-5 years of life expectancy on the roof. It is also very tough to find a carrier that will write a home with a flat roof or any portion of the roof that is 20% or more flat.
Fire Hazard: Homes that do not have a fire hydrant within 1000 ft are surcharged and most carriers won’t write the insurance if there isn’t a hydrant within 1000 ft or a fire station within 5 miles.
Bank-Owned/Foreclosures: Some carriers are even getting picky with these properties due to the fact that most (not all) have some form of damage or missing features (i.e. a/c units, water heaters, etc). Some carriers will now require us to submit for approval interior and exterior photos showing the true condition of the property prior to binding the policy. Short sales are not subject to this requirement!
Wind Mitigation Inspections: If the roof of the home was put on in 2002 or newer, I always recommend that my clients purchase a wind mitigation inspection. It will cost the buyer approximately $100 but they should receive more back in credits that remain on the policy at each renewal. Most inspection companies can do the 4 point and wind mitigation inspections at the same time!
Dogs: Buyers that have Pitbulls, Rottweilers, Chows, Dobermans, German Shephards, Akita, will have a hard time finding an insurance company to insure the home.
Crawlspace: Those beautiful older homes that have crawlspace are also tougher to insure. Some carriers will insure them if the open space is covered with brick and some won’t insure them at all.
Other: Homes with diving boards, slides, prior sinkhole claims, and any existing damage are tougher to insure.
Provided by your friends at Sihle Insurance Group
1021 Douglas AvenueAltamonte Springs, FL 32714
Hotline: 407-869-0484
Monthly Broker Report
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
In It to Win It!
2016 Convention TicketsHelp us reach our goal of a minimum of 5 tickets per office location!
WE CAN DO IT!OFFICE NAME LOCATION # OF FULL TICKETS GOAL ACHIEVED
EXIT 1 Stop Realty Jacksonville 12
EXIT 1st Class Realty Melbourne 6
EXIT 1st Class Realty Merritt Island 6
EXIT 1st Class Realty Palm Bay 6
EXIT Bayshore Realty Tampa 0
EXIT Bayshore Realty Bradenton 0
EXIT Beach Realty Ormond Beach 3
EXIT Beach Realty Daytona Beach 0
EXIT Beach Realty Daytona Beach 1
EXIT Buyers & Sellers Realty Palmetto 0
EXIT Compass Realty Port Charlotte 2
EXIT Dream Team Tealty Sarasota 0
EXIT Elite Realty Tampa 2
EXIT Extreme Realty Tampa 0
EXIT Gulf Coast Realty Punta Gorda 5
EXIT J&R Global Realty Orlando 0
EXIT King Realty Venice 5
EXIT King Realty Sarasota 3
EXIT King Realty Lakewood Ranch 1
EXIT Magnolia Point Realty Green Cove Springs 5
EXIT Magnolia Point Realty Fleming Island 0
EXIT Prime Realty Land O’ Lakes 6
EXIT Real Estate Gallery Jacksonville Beach 5
EXIT Real Estate Gallery Orange Park 5
EXIT Real Estate Gallery Jacksonville 4
EXIT Real Estate Gallery Avondale 0
EXIT Real Estate Gallery Southside 0
EXIT Real Estate Gallery Fleming Island 0
OFFICE NAME LOCATION # OF FULL TICKETS GOAL ACHIEVED
EXIT REPS New Smyrna Beach (West) 3
EXIT REPS New Smyrna Beach 5
EXIT REPS South Daytona 5
EXIT Real Estate Results Longwood 5
EXIT Real Estate Results Winter Springs 2
EXIT Real Estate Results Orlando 0
EXIT Real Estate Group Miami 0
EXIT Realty Access Winter Park 0
EXIT Realty All Stars Sebring 0
EXIT Realty American Panama City Beach 1
EXIT Realty American Panama City 0
EXIT Realty Central Orlando 1
EXIT Realty Champions Davenport 9
EXIT Realty Excel Riverview 0
EXIT Realty First Choice Palm Coast 6
EXIT Realty Home Team Deland 1
EXIT Realty Leaders Crystal River 0
EXIT Realty Leaders Beverly Hills 0
EXIT Realty Mizner Boca Raton 0
EXIT Realty N.F.I. Pace 0
EXIT Realty N.F.I. Pensacola 5
EXIT Realty N.F.I. Gulf Breeze 2
EXIT Realty N.F.I. Miramar Beach 0
EXIT Realty Oceanside Jupiter 2
EXIT Realty of Lakeland Lakeland 0
EXIT Realty Premier Lake Worth 4
EXIT Realty Premier Elite Wellington 2
EXIT Realty Producers Gainsville 3
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
OFFICE NAME LOCATION # OF FULL TICKETS GOAL ACHIEVED
EXIT Realty Suncoast Largo 5
EXIT Realty Synergy Int’l Miami 0
EXIT Realty Tri-County Mount Dora 2
EXIT Realty Tri-County Lady Lake 0
EXIT Realty Welcome Home Port Charlotte 0
EXIT Ryan Scott Realty Fort Lauderdale 7
EXIT Success Realty Spring Hill 0
EXIT Sunset Realty Bradenton 0
EXIT Trust Realty Miami 5
EXIT World Class Realty Estero 0
Regional Office Fort Lauderdale 6
Join Us at the Atlantis Resort in Nassau, BahamasOctober 18th - October 21st, 2016
How To Register For Convention:
- Login to your RC account- Click on the EXITize Me Tab- Click on 2016 Convention
- Click on the Registration Link- Purhcase Tickets
TOTAL TICKETS 158 as of 2/22/16
2016 Convention TicketsHelp us reach our goal of a minimum of 5 tickets per office location!
WE CAN DO IT!
Please contact the hotel directly to make your room reservations. Please mention to the reservation desk that you are attending the EXIT Convention (Group Code: GEXIO16) so that you are provided the group discount. The main reservation number is 800 285 2684.
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
total residuals generated in Florida for January - $297,491.95
total residuals generated in Florida Year-to-Date - $297,491.95
total residuals generated in Florida since Inception - $63,041,534.95
*oVer $60 mILLIon paID oUt In resIDUaLs In FLorIDa!
total residuals generated in north america since 2000 - $333,000,000+
as of February 1st, 2016
EXIT KEEPS GROWING!
All rates obtained from February 9th, 2016 Wall Street Journal Online Edition*Base rate posted by 70% of the nation’s largest banks. **Excludes closing costs
$$$ MONEY CENTER $$$
EXIT Realty Premier 10EXIT King RealtyEXIT Realty CentralEXIT Dream Team RealtyEXIT Real Estate GalleryEXIT Trust RealtyEXIT Compass RealtyEXIT Real Estate ResultsEXIT 1 Stop RealtyEXIT Success Realty
Five-year Adj Mortgage (ARM): 3.26 US dollar to Canadian dollar: 1.3820US dollar to Pound: 0.6907US dollar to Euro: 0.8845
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
How to Respond to Negative Feedback Online
Use this action plan for dealing with bad reviews or complaints on social media.FeBrUarY 2016 | reaLtor magaZIne
You might think you should ignore your detractors online because you don’t want to risk getting into a contentious back-and-forth on a public platform. But responding to bad reviews or negative comments on social media shows your followers that you care about your clients’ concerns, says Shelley Costello, CEO of Creative Web Concepts, a social media marketing firm with a real estate focus.
It’s essential to have an action plan, though, for how you respond. It’s important to control the conversation so you don’t give an unsatisfied customer more leverage to continue damaging your reputation. Costello recounts an experience she had with a client of hers, who is a real estate agent. The agent had fielded a tough comment on social media: “On a Facebook post about an open house the agent was hosting, someone typed a comment that they could not reach this agent for days, the agent did not return calls, and there was wrong information about the property on the website,” Costello says. “The commenter said they went to another broker, saw the home, and talked with the seller. This was really bad.”
Here’s Costello’s action plan for dealing with such comments:
1. Give an immediate response, but keep it short. Whether the commenter’s gripe is legitimate or not, acknowledge the issue they raise, apologize for how it has affected them, and take responsibility
for getting them answers. You want your followers to see that you’ve done this in a timely manner so they know you’re on top of your clients’ needs.
2. Get more information offline. Invite the commenter to talk further with you in private, either by private message on social media or by phone or e-mail. On Facebook, business pages can privately message commenters so that you can address the complaint right away and protect privacy. Get more details about the commenter’s complaint, investigate what went wrong, and try to come to an amicable solution.
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
3. Post an update. Once you’ve resolved the problem, post an update saying you contacted the commenter and explaining what happened. Ask the commenter if they would be willing to post their own update as well.
4. Be honest about what happened. If something went wrong on your end, cop to it in your update. You’ll show your followers that you take responsibility for your actions and work hard at correcting your mistakes.
5. Track your online reputation. Consider using tools that monitor certain keywords in comments that are made about you on social
media or review sites. And always make sure the notification settings on your smartphone for your social media accounts are turned on. The faster you’re alerted to potential problems, the sooner you can take care of them.
Be as transparent as possible and have as much of the conversation with a complainant publicly as you can. “We recommend you play the drama out on social media [or review sites] so that the public can see how you handle it,” Costello says. If you handle it well, a difficult situation can work to your benefit. You can show your network that you are responsive, compassionate, and able to solve customer issues.
Inspirational Quote:Keep your face to the sunshine and you cannot see a shadow.
-Helen Keller
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
Leadership SummitRiver Ranch, FL
JANUARy 2016
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
rg
OFFICE BROKER/OWNER CITY
1 EXIT Realty N.F.I. Ranae Stewart Pensacola, Gulf Breeze, Miramar Beach, Pace
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Real Estate Gallery Stanley Bishop Sr. & Jr., Sonny Downey & Raymond Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
4 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Welliington
5 EXIT Bayshore Realty Lewis Stewart Tampa, Brandon
6 EXIT Realty Leaders Wade Team Crystal River, Beverly Hills
7 EXIT Realty Tri-County Jaret Whitney Mount Dora, Lady Lake
8 EXIT 1st Class Realty Steve Nieroda Melbourne, Palm Bay, Merritt Island
TOp 26 COmpaNies iN New LisTiNgs TakeN(Status includes Active Listings posted in Memo as of February 1st, 2016)
(The groups of highlighted rankings, reflect a tie in the numerical count. Thus, the parties within the group, have equal standings and are arranged in alphabetical order by office.)
rg
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
TOp 25 COmpaNies FOR TOTaL ageNT COuNT(Status includes Active, New, Part Time, Retired & Pending Term Sales Associates posted in MEMO as of February 1st, 2016)
(The groups of highlighted rankings, reflect a tie in the numerical count. Thus, the parties within the group, have equal standings and are arranged in alphabetical order by office.)
EXIT OFFICE BROKER/OWNER CITY
1 EXIT Real Estate Gallery Stanley Bishop Jr., Stanley Bishop Sr., Sonny Downey & Ray Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Wellington
(Status includes ONLY Closed Transactions posted in Memo from January 1 – 31st, 2016)
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
TOp 25 COmpaNies iN saLes vOLume
(Status includes ONLY Closed Transactions posted in Memo from January 1 – 31st, 2016)
EXIT OFFICE BROKER/OWNER CITY
1 EXIT Real Estate Gallery Stanley Bishop Sr. & Jr., Sonny Downey & Raymond Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Wellington
4 EXIT Realty N.F.I Ranae Stewart Pensacola, Gulf Breeze, Miramar Beach, Pace
5 EXIT Beach Realty Thomas & Carol Blawn Ormond Beach, Daytona Beach
25 FL875 EXIT 1st Class Realty Steve Nieroda Melbourne
(Status Includes ONLY Closed Transactions in MEMO with a closed date from January 1 – 31st, 2016)(The groups of highlighted rankings, reflect a tie in the numerical count.
Thus, the parties within the group, have equal standings and are arranged in alphabetical order by office.)
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
TOp 25 COmpaNies iN CLOsed sides(Status Includes ONLY Closed Transactions in MEMO with a closed date from January 1 – 30th, 2016)
EXIT OFFICE BROKER/OWNER CITY
1 EXIT Real Estate Gallery Stanley Bishop Sr. & Jr., Sonny Downey & Raymond Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Realty N.F.I Ranae Stewart Pensacola, Gulf Breeze, Miramar Beach, Pace
4 EXIT Realty Central Gil Ramos Orlando
5 EXIT Realty Leaders Gene Wade & Jim Wade Crystal River, Beverly Hills
6 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Wellington
7 EXIT Beach Realty Thomas & Carol Blawn Ormond Beach, Daytona Beach
8 EXIT Success Realty Patricia Richard Spring Hill
(Status Includes ONLY Closed Transactions in MEMO with a closed date from January 1 – 31st , 2016)
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
TOp 25 COmpaNies iN gROss CLOsed COmmissiONs(Status includes ONLY Closed Transactions posted in Memo January 1 – 31st, 2016)
EXIT OFFICE BROKER/OWNER CITY 1 EXIT Real Estate Gallery Stanley Bishop Sr. & Jr., Sonny Downey & Raymond Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Realty N.F.I Ranae Stewart Pensacola, Gulf Breeze, Miramar Beach, Pace
4 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Wellington
5 EXIT Beach Realty Thomas & Carol Blawn Ormond Beach, Daytona Beach
25 EXIT Extreme Realty Stephen & Shauna Hachey Tampa
FEBRUARY 2016 www.exitrealtyflorida.com 1212 E. Broward Blvd. Suite #204, Ft.Lauderdale, FL 33301
Monthly Broker Report In It to Win It!
TOp 25 COmpaNies iN Cd Fees geNeRaTed(Status includes CD Fees Generated in Florida from January 1 – 31st, 2016)
OFFICE BROKER/OWNER CITY
1 EXIT Real Estate Gallery Stanley Bishop Sr. & Jr., Sonny Downey & Raymond Rivera Jacksonville, Orange Park, Jacksonville Beach, Avondale, Fleming Island
2 EXIT King Realty Steve & Izabela Forbes Venice, Sarasota, Lakewood Ranch
3 EXIT Realty N.F.I Ranae Stewart Pensacola, Gulf Breeze, Miramar Beach, Pace
4 EXIT Realty Premier Victor & Joanne Defrisco Lake Worth, Wellington
5 EXIT Beach Realty Thomas & Carol Blawn Ormond Beach, Daytona Beach
