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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. 1 In the moment: designing for late stage dementia Cathy Treadaway a *, David Prytherch b , Gail Kenning c , Jac Fennell a a Cardiff Metropolitan University b Birmingham City University c University of Technology Sydney *Corresponding author e-mail: [email protected] Abstract: This paper presents international multidisciplinary design research to support the wellbeing of people living with dementia. The LAUGH 1 project aims to develop playful artefacts that will contribute to non-pharmacological personalised approaches to caring for people living with late stage dementia in residential care. This paper presents the context for this research and explains the initial stages of the work currently in progress. An inclusive participatory methodology is described in which key experts including: health professionals, technologists, materials scientists and carers of people living with dementia are informing the development of design concepts. A positive design approach in which designing for pleasure, personal significance and virtue underpin the work. The initial stages of the research have identified the significance of: playfulness, sensory stimulation, hand use and emotional memory. This paper contends that designs should aim to promote ‘in the moment’ living in order to support subjective wellbeing of people living with late stage dementia. Keywords: Inclusive design, dementia, wellbeing 1. Introduction The World Health organisation has identified dementia as one of the greatest health challenges facing the world today (WHO, 2012). By 2050 it estimates there will be 115.4 million people with a diagnosis of dementia in the world. The rapid increase in numbers of people living with the disease will have a significant impact on individuals, families and society as a whole. There are currently very few products designed specifically to support the care of people living with late stage dementia who are often amongst the most marginalised and neglected members of our communities. New approaches to the design of 1 LAUGH is an acronym for Ludic Artefacts Using Gesture and Haptics
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Page 1: In the moment: designing for late stage dementiapossessions, clothing, pieces of furniture and places, result from their emotional value and significance to the person living with

ThisworkislicensedunderaCreativeCommonsAttribution-NonCommercial4.0InternationalLicense.

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Inthemoment:designingforlatestagedementia

CathyTreadawaya*,DavidPrytherchb,GailKenningc,JacFennella

aCardiffMetropolitanUniversitybBirminghamCityUniversitycUniversityofTechnologySydney*Correspondingauthore-mail:[email protected]

Abstract: This paper presents international multidisciplinary design research tosupport thewellbeing of people livingwith dementia. The LAUGH1 project aims todevelop playful artefacts that will contribute to non-pharmacological personalisedapproaches to caring for people livingwith late stagedementia in residential care.Thispaperpresentsthecontextforthisresearchandexplainstheinitialstagesofthework currently in progress. An inclusive participatory methodology is described inwhichkeyexperts including:healthprofessionals, technologists,materials scientistsandcarersofpeople livingwithdementiaare informingthedevelopmentofdesignconcepts. A positive design approach in which designing for pleasure, personalsignificance and virtue underpin the work. The initial stages of the research haveidentified the significance of: playfulness, sensory stimulation, hand use andemotionalmemory.Thispapercontendsthatdesignsshouldaimtopromote‘inthemoment’ living in order to support subjective wellbeing of people living with latestagedementia.

Keywords:Inclusivedesign,dementia,wellbeing

1.IntroductionTheWorldHealthorganisationhasidentifieddementiaasoneofthegreatesthealthchallengesfacingtheworldtoday(WHO,2012).By2050itestimatestherewillbe115.4millionpeoplewithadiagnosisofdementiaintheworld.Therapidincreaseinnumbersofpeoplelivingwiththediseasewillhaveasignificantimpactonindividuals,familiesandsocietyasawhole.Therearecurrentlyveryfewproductsdesignedspecificallytosupportthecareofpeoplelivingwithlatestagedementiawhoareoftenamongstthemostmarginalisedandneglectedmembersofourcommunities.Newapproachestothedesignof

1LAUGHisanacronymforLudicArtefactsUsingGestureandHaptics

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careservicesandwaysofsupportingtheirwellbeingareurgentlyneeded(Zeisel,2013;DesignCouncil,2012;Treadaway&Kenning,2015;Treadaway,Kenning,&Coleman,2015).

Dementiaisasyndromethatencompassesarangeofneurodegenerativediseases(includingAlzheimer’s)forwhichthereiscurrentlynocure.Caringforpeoplewithlatestagedementiaisdemandingduetotheircomplexneedsandoftenwhatareperceivedaschallengingbehaviours.Additionally,therecanbegreatvariationinthewaythediseasepresentsitself,anditiswidelyknownthat‘oneperson’sjourneythroughdementiaisoneperson’sjourneythroughdementia’;therecanbeno‘onesizefitsall’whenconsideringhowtodesignforthisdemographic.Seeingtheindividuallivingwiththediseaseandbeingmindfuloftheirpersonhoodandlifeexperiencesisvitalwhentheycannolongercommunicatetheiridentityforthemselves(Zeisel,2011).

Therearebotheconomicandsocialbenefitstobegainedfromdesigningspecificallytosupportthewellbeingofpeoplelivingwithdementia.AccordingtoareportbytheKing'sFund,totalUKannualspendingondementiaisprojectedtoreach£35billionin20262.Thecosttofamiliesisbotheconomicandemotional;unrecognisedinformalcarerslookingafterafamilymemberwithdementiashoulderthemajorityofcareresponsibilities.Inresidentialcaremanyresidentsaregivenexpensiveanti-depressantandanti-psychoticdrugsinordertomanageperceivedchallengingbehaviourhowever,accordingtoAlzheimer’sSociety,theuseofthesedrugsasafirstresort,fortwothirdsofthesepeople,isinappropriate3.Researchshowsthathappypeopletakelessmedication,sufferfewerfallsandhospitaladmissions(Huppert,Baylis,&Keverne,2005).Therearetherefore,significanteconomicadvantagestoincreasingsubjectivewellbeing4forpeoplelivingwithdementiaanddesigningspecificallytopromotetheirpositiveemotions.

Fredrickson(2004)identifiesthetenmostcommonpositiveemotionsasjoy,gratitude,serenity,interest,hope,pride,amusement,inspiration,aweandlove.Positiveemotionshavebeenshowntohaveenormoushealthbenefits;laughtercanreducestress,lowerbloodpressure,decreasepain,boosttheimmunesystemandisbetterthananyantidepressant(Sternberg,2009).Thebrain’semotionalsystemshaveevolvedtoensurehumansurvival(Damasio,2000;Goleman,2004).Negativeemotionssuchasfearandhateautomaticallystimulatethebody’sflightorfightresponse.Theimpactisfeltviachangesinthebodysuchasquickenedheartrate,sweatypalmsetc.andiscapableofhijackingconsciousrationalthought(Damasio,2000).Positiveemotionssuchashappiness,joyandpeacehaveevolvedtohelpusseekopportunity,becreativeandconnectwitheachother(Fredrickson,2004).Laughteriscontagiousandsmilesoftenelicitsmilesfromothers:theyaresocially

2http://tinyurl.com/hgxfmpm3http://tinyurl.com/jgbgz6v4http://tinyurl.com/h6t67h3

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connectingmechanismswithauniversallyunderstoodlanguagethatdoesnotrelyonspokenwordsorrationalthought.Fredrickson’sresearchhasshownthatthenaturalbiasofhumanemotionismorenegativethanpositiveandthatinordertoflourishthereisaneedtoexperiencemorepositiveemotionsthannegativeones.

Thereare,therefore,goodreasonstoinvestigatewaystodevelopandsustainpositiveemotion,particularlyforpeoplelivingwithdementiaforwhomlifeislimited,oftensedentaryandlackinginhope.Asthediseaseprogressesitaffectsexplicitmemory(recallofexperiencesandinformation)andperception,resultinginconfusion,alteredsenseofselfandrelationshipswithothers.Newapproachesareneededtocreateopportunitiesfor‘inthemomentexperience’inwhichthesensesarestimulatedandsavoured.Playfulactivitiesthatdrawonalifetime’saccruedproceduralmemoryhavethepotentialtobringludicpleasureandfun.Newwaystotapintoemotionalmemoriesthroughpersonalisationareneededtostimulateasenseof‘self’andretainaperson’sidentity.ThesearethechallengesthattheLAUGHresearchisaddressinginordertodevelopnewtypesofplayfulobjects(ludicartefacts)tosupportthewellbeingofpeoplewithlatestagedementia.

2.Memoryandemotion

2.1ThebrainanddementiaDementiaiscausedbyarangeofprogressiveneurodegenerativediseasesofthebrainresultinginmemorylossandcognitivedysfunction.Thediseasecausesthebraintoshrink;thehippocampus,theprimaryregionofthebrainassociatedwithmemory,issignificantlyaffectedandreducesinsize5.Theresultisthegraduallossofautobiographicalorepisodicmemoryoftheexperiencesthatpunctuatelife.Thebiologicalpurposeofmemoryistoinformpresentandfutureactionandsoitisnotsurprisingthatimpairedmemoryleadsnotonlytoamnesiabutalsoconfusionandfrustrationinthepresent.Recentresearchinneuroscienceimagingisilluminatingwaysinwhichthehippocampusisinstrumentalinmakingandrememberingmemories.ResearchersattheWellcomeTrustCentreforNeuroimaging,UniversityCollegeLondon,havefoundthatdamagetothehippocampusaffects‘spatialcoherence’:thewayinwhichtheworldisperceivedandrememberedin‘scenes’.Withoutthisfunctionthebrainisunabletorecallspatialmemoriessuchaslocationsorsetsofobjectswithinascenario.Itisalsoimpossibletoimagine,dream,predictornavigatespatialscenes(Zeidman,Mullally,&Maguire,2015).Nevertheless,othertypesofmemoriesareabletopersistintothelaterstagesofthedisease;theseincludeemotional(affective)memoriesandproceduralmemories(learntphysicalactivitiesthathavebecomeautomatici.e.tacitormusclememory)(Zeisel,2011).Examplesoftheseincludetheabilitytosingandrememberthewordsofsongswhenthefacilitytoconstructsentencesineveryday

5http://tinyurl.com/jr5jt8a

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languageislostandtheabilitytoknit,althoughnottheabilitytofollowaprintedpattern.Neitherofthesememorysystemsseemstobeaffectedbyspatialfragmentationasaresultofhippocampaldamage.

2.2EmotionalmemoryEmotionsarehugelysignificantinthelayingdownofmemory.AccordingtoLeDoux,thereisnooneemotionalsysteminthebrainbutaseriesofsystemswhichgiverisetodifferentkindsofemotions(LeDoux,1998).Thesehavedevelopedforspecificevolutionarypurposesandcontrolthebasicemotions(fear,pleasure,anger)anddrives(hunger,sex,dominance,careofoffspring).Sincetheyhavedevelopedtoensurehumansurvivaltheyarelowlevel,preconsciousresponsemechanismsthataffectandcontrolthephysiologyofthebody.Forexamplefearstimulatesthefightorflightresponsepreemptingactionthroughthereleaseofchemicals,raisingheartrateandfocusingattentioninthebrain.Itisonlyafterthebodyhasenteredthe‘alert’statethatitispossibletoreflectonthebiofeedbackandconsciouslybecomeawareoftheresulting‘feeling’.Memoriesofemotionarethereforeexperiencedpre-consciouslyandonlysubsequentlyreflecteduponandrationalizedasfeelings.

Thebrainhastworegionsthathavebeenshowntobesignificantintheprocessingofmemories:thehippocampusandtheamygdala.Asexplainedintheprevioussection5.1,thehippocampusisconcernedwiththeepisodicmemoriesthatpunctuateexperience.Theseexplicitmemoriesinvolveeventsandfacts,logicandreason.Bycontrasttheamygdalaisconcernedwithimplicitemotionalmemories.Intraumaticevents,bothmemorysystemsfunctioninparallel(LeDoux,1998).Thisaccountsfortherekindlingoftheemotionalfeelingsandsometimesalsobodilyresponses,suchasincreasedheartrate,whenthesememoriesareconsciouslyremembered.

Inthelaterstagesofdementiabothlogicalandemotionalmemorysystemsaredamaged,howeveremotionalmemoriesremainintactformuchlongerandareusedtohelpmakesenseoftheworld.Consequentlyapersonmaynotrememberwhosomeoneis,buttheywillrememberhowtheyfeelaboutthem.Thisalsoappliestoobjectsandsituationsencounteredindailyliving.Objectsmayretainimportantemotionalsignificanceandstimulatemomentsofclaritywhenpastmemoriesarerevived.Attachmenttopersonalpossessions,clothing,piecesoffurnitureandplaces,resultfromtheiremotionalvalueandsignificancetothepersonlivingwithdementia.

Theheightenedsensitivitytoemotionsofpeoplewithdementiacanleadtocommunicationthatislargelyreceptiveanddependentonthemoodsofothers(Logsdon,McCurry,&Teri,2007).Althoughemotionsarefelt,thereisdifficultyinexpressingthemverbally.Thedesignimplicationsfromthisincludetheneedforalternativeformsofcommunicationandinterpretationthatencouragenon-verbalemotionalexpressionasawayofsharing,understandingandbuildingonpositivefeelingsofhappinessandcomfort.

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2.3ProceduralmemoryAnotherimplicitmemorysystemlinkedwiththeamygdalaisproceduralmemory.Thiscanbedescribedashard-wiredbodyknowledgethatistacitresultingfromyearsofrepetitiveaction.Skillsthathavebeenpracticedconsistentlyuntiltheyhavebecomeautomaticsuchasplayingamusicalinstrument,practicingacraftorfoldinganapkinareretainedasimplicitproceduralmemories.AccordingtoSennettittakes10,000hoursofpracticeforaskilltobecomeautomatic(Sennett,2008)butonceitbecomesimplicit,theskillcanprovidepleasurebyinducingstatesofflow,competenceandabsorption.

Designsforpeoplewithlatestagedementianeedtofocusonwaysofrekindlingimplicitmemories,bothemotionalandprocedural,andavoidplacingcognitivedemandsontheuser.Byunderstandingaperson’slivedexperienceandfocusingontheirattachmentstoobjectsandactivities,itispossibletoenablepleasurable‘inthemoment’experiencesthatreinforcepositiveemotions.Dexterousskillslearntthroughoutlifebyapersonwithdementiamayprovideinsightsintodevelopingnewwaysofinteractingwithplayfulobjects,buildingonproceduralcompetenciesusinggestureandhaptictouch.

3.HanduseandHapticsRecentstudiesofhand-basedactivitieswithpeopleinthelaterstagesofdementiashowthatwhilsttheircognitivecapabilitiesmaydecline,tactualsensoryinputremainseffectiveandrewarding,(Ballesteros&Reales,2000).Engagementinthephysicalactivitiesofdailylivingdevelopstactualskillsandemotionalpreferencesthatarehardwiredintobrainstructuresandneurologicalpathwaysfrombirth(Csikzentmihaly,M,2001;Duchaine,CosmidesandTooby,2001;Wilcock,A.,1993).Evidencehasshownthattactualhandbasedmotorcontrolremains‘comparativelyspared’,eveninadvancedcasesofdementia,(Thompsonetal,2003)subjecttoothermedicalconditionsthatmaybepresent.

Motivationandtheabilitytoperformactivitiesareinterconnected(Kielhofner&Burke,1980).White’s‘CompetenceTheory’(White,1959)statesthat“anintrinsicneedtodealwiththeenvironmentseemstoexistandsatisfaction(thefeelingofefficacy)isderivedfromit”.Ryan&Deci’s(2000)‘Self-determinationTheory’,statesthateverypersonhasaninnatedrivei.e.aninternalorself-motivationtobecomegood(competent)atsomething,whichwhenachieved,enhancesoursubjectivewellbeingandincreasestheintrinsicmotivationtorepeatthistask.Thisisfurtherenhancedwhenaperson’s“humantendencytowardslearningandcreativity”iscapitalised(Ryan&Deci,2000).Asability/competencetosuccessfullycompleteaparticulartask/activitydecreases,thereisaneedtostrivetobecomegoodatanotheractivity.Therefore,toensurethepsychologicalwellbeingofpeoplewithadvanceddementia,activitiesthatareachievableandappropriateforthemareneeded.Thosethatfosterandutilisethesefundamentalbiologicaldrivesofmotivationandrewardhavethepotentialtore-channelthenegativeagitatedbehaviourfrequentlyseenin

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peoplewithdementiaintoamorepositive,emotionallyrewardingandplayfulactivity(Cosmides&Tooby,2000).

Ameditativeapproachthatfocusesthepersonlivingwithdementia’sattentionontheimmediatemomentofhapticexperienceandtactualsensationaremoreappropriatethanthosethatinvolvecognitivestimulation.Previousstudieshaveobservedimprovingfeelingsofwellbeingthroughhapticexperientialpleasure,whichappearstofosterincreasedattentionalfocus(Prytherch,D.&Jerrard,R.2003)andinparticularforpeoplelivingwithdementia(TreadawayandKenning2015).Iftheactivityisshared,thismayalsoassistthedevelopmentofadeeperpersoncentredrelationshipbetweenpeoplelivingwithdementiaandtheircarers,andpeers.

Agitatedbehaviourexhibitedbypeoplelivingwithdementiaisoftenaconsequenceofalackofstimulationandmeaningfulactivity(Brooker&Duce,2000).Kong,Evans&Guevara(2009)carriedoutasystematicreviewandmeta-analysisofnon-pharmacologicalinterventionsforpeoplewithdementiawhohaveagitatedbehaviours.Thisreviewincludeddatafromsensoryinterventions,socialcontact,activities,environmentalmodification,caregivertraining,combinationtherapyandbehaviouraltherapyandfoundthatonlysensoryinterventionshadastatisticallysignificanteffectonreducingagitation.Woods,Beck&Sinha(2009),suggestedthattherapeutictouchwasbeneficialbothforsymptomsofmotor-restlessnessandforstressreduction.

Woodsetal(2009)wereunabletosuggestamechanismtoexplainwhytherapeutictouchwasbeneficial.Itisevidenthowever,thattherapiesthattapintosensoryandmotorfunctioningaremosteffective,andindicativeofabiologicalbasis.AstudybyThompsonetal.(2003)monitoredthelossofgreymatterinthebrainasAlzheimer’sdiseaseprogresses.Theirfindingsreveallossesoccurinthetemporalandparietalregionsandlimbiccortices,spreadingtothefrontalcortexasthediseaseadvances.Findingsfromthestudyindicatethatprimarymotorandsensoryareasare“comparativelyspared”eveninadvancedAlzheimer’sdisease.Thissuggeststhattherapies/activitiesforpeoplewithadvanceddementiaaremorelikelytobebeneficialiftheyutilisemotorandsensoryfunctionsofthebrain.

Insummary,well-designedproductsforpeoplewithlatestagedementiarequirelimitedcognitiveeffort,provide:fun,playfulnessandsurprises,thefacilitytoeasilychoosewhetherornottoengageintheactivity,andifsoforhowlong.Arepetitivetouchactivityincorporatedintodesigns,inordertochannelmotor-restlessnessbehaviour,wouldencourageandreward‘inthemoment’activitytherebyfulfillingtheinnateneedforoccupation,self-determinationandcompetenceviaplay.

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4.PlayfulnessandsensorystimulationActivitiesthatstimulatepositiveemotionsarecreative,openandplayful.Theybringpleasurebyreducingstress;theyarewithoutfixedgoalsorrewardsandencourage‘inthemomentliving’.Itis‘playful’or‘ludic’playingthatisopenendedandfun-filled,thatstimulatespositiveemotionandenhancessubjectivewellbeing(Woodyer,2012).Playfulplay,however,isalltoooftenconsideredtobethepreserveofchildrenandaslifeprogresses,boththeopportunitiestoplayandtheself-grantingofpermissiontoplaydiminish(Rogersonetal2013).Whenludicplaystimulatespositiveemotionitisevidencedextrinsicallyinbehavioursthatcontributetosociability,suchassmilingandlaughter.Theseactsofreciprocityarehardwiredinthebrainforthepurposeofestablishingsocialconnectedness,affiliationandfriendship(Dissanayake,2000).

Opportunitiesforsociallyacceptableludicplaycanbelimitedinadultlife.Playisoftenviewednegativelyas‘larkingaround’and‘childish’andadultswhoengageinsillyorfrivolousbehavioursareoftenconsideredsociallyirresponsible(Kane,2005).Thisnegativebiastowardsadultplayfulnessisreflectedinthereluctancetoacceptthenotionof‘play’orconceptof‘toys’forpeoplewithdementia.Theuseoftheterm‘toy’maybecontentiousduetoitsassociationwithchildhood,orconsideredinfantilizinganddetrimentaltothedignityofapersonwithdementia.Despitethenegativeconnotations,thereisagrowingbodyofresearchevidencetoindicatethatplayfulobjects,suchasdollsandsofttoys,bringmuchpleasureandareabletocomfortandsoothepeoplelivingwithlatestagedementia(Mitchell&O'Donnell,2013).Alltoofrequentlyitisthecarersandfamilymemberswhoaremostresistanttotheideaofplayandtheuseoftoysinresidentialcare.Thisattitudeisbeginningtochangeastheirtherapeuticbenefitsarerecognisedbythoseworkinginthesector.Nevertheless,thereislittlepublishedempiricaldatatosupportthosecarerswhohavewitnessedthepositiveaffectofplayfulobjectsonpeoplelivingwithdementia,includingreductionintheneedformedication,fewerfallsandlessagitatedbehaviour.Therearealsocurrentlynopublishedguidelinesendorsedbygovernment(Mitchell2015).TheLAUGHresearchdiscussedinthispaperaimstocontributenewplayfulobjectsandevaluatetheirpotentialtoprovideanon-pharmacologicalapproachtothecareofpeoplewithlatestagedementia.

Previousresearchbytheauthorshasalreadyidentifiedthebenefitsofplayfultextileartefactsinthecareofpeoplewithlatestagedementia(Treadawayetal.,2015).Thesetextileshavebeendesignedspecificallytoencourage‘inthemoment’hapticexperiencewithinterestingtextures,fabricsandthreads,aswellasbuttons,zipsandpoppersdesignedspecificallyforludicfiddlingandfidgeting(Fig.1).Eachtextileisbespoke,designedaroundanindividualpersonwithdementia’slifehistoryandpersonalpreferences.Theadditionofembeddedelectronicshasenabledfurtherpersonalisation,forexampletheinclusionofanembeddedMP3playercontainingfavouritemusic.Simpleintuitivehapticelectronicinterfacesalsofacilitateextendedsensoryfunctions.Forexample,inoneofthetextiles

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simplemetal(clothes)buttonsfunctionascontrollerstoplayfullyselectavarietyofbirdsongaudiofileswhichareplayedthroughasmallspeakerembeddedinthetextile.

Figure1Textilefor‘inthemoment’tactilestimulationdesignedtosupportthewellbeingofapersonwithlatestagedementia.

Evaluationofthetextilesindicatesthattheyareabletoreducestress,promotepositiveemotionandencouragesocialplay(Treadaway&Kenning,2015).Thesignificantaspectoftheseobjectsisthattheyareconcernedwith‘inthemoment’experience.Nocognitiveskillisrequiredtoactivatethemandtheircarefullydesignedmaterialpropertiesstimulateavarietyofsensesincludingsight,touch,soundandsmell.Asobjectstoshare,theyareabletobrokernon-verbalinteractionandemotionalcommunicationsbetweenpeoplelivingwithdementiaandtheircarerswhenverbalcommunicationisdifficultorhasbeenlostduetotheprogressionofthedisease.

5.MethodologyOverthelastthreeyearsaseriesoffundedresearchprojects-‘MakingaDifference’,‘DementiaAprons’and‘Sensore-Textiles’-havebeenundertakenbyCARIAD6researchersinordertoscopetheneedfortheLAUGHresearchandtodevelopnetworksofexpertstoparticipateinit(Treadaway,Kenning,&Coleman,2014).PartneredbyGwaliaCyf,oneoftheleadingprovidersinSouthWalesofresidentialcareforpeoplelivingwithdementia,andsupportedbythreeleadingcharities:Alzheimer’sSociety,AgeCymruandDementiaPositive,theLAUGHprojectnowhasadatabaseofover90participantsincludinghealthprofessionals,carers,familymembersofpeoplelivingwithdementia,materialsexperts,

6CentreforAppliedResearchinInclusiveArtandDesign,CardiffMetropolitanUniversity

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computerscientists,designersandengineerswhoarecontributingtheirtimeandexpertisetotheproject.TheCARIADteamisjoinedbyacademicsfromUniversityofTechnologySydneyandBirminghamCityUniversitywithexpertiseincreativity,craft,technologyandhaptics.

Theresearchmethodologyislargelyqualitative,participatoryandinclusive(Blessing&Chakrabarti,2009;Krippendorff,2006).Dataisgatheredfromaseriesofcasestudies,semistructuredinterviews,practicalparticipatoryworkshopsandpost-hocexpertreview.Participantsincluderesearcherswhoobserve,journalandreflectontheirexperiencesandtheexperiencesoftheotherparticipants.TheworkshopsarevideoandaudiorecordedsimultaneouslyonfourvideocamerasintheUserCentredDesignLabattheNationalCentreforProductDesigninCardiff,UK.VideomaterialislateranalysedusingNoldusObserverXTsoftwareandalignedtothemesidentifiedfrompreviousresearchandcurrentliteratureinthefield.Inaddition,therecordingsareanalysedforemergentthemesarisingfromeachworkshop.

Thispaperfocusesononecomponentofthebroaderresearchreportingonfindingsfromoneofthreeparticipatoryworkshopsthatwillinformthedesigndevelopmentstageofthework.Thesubsequentiterativeprototypingand‘livelab’evaluationphasesoftheresearchwillincludepeoplelivingwithdementiainGwaliaresidentialcare.

5.1PersoncentredandpositivedesignTheapproachtothedesignofhighlycustomisedludicartefactsforpeoplewithdementiainthisworkalignswiththeperson-centredapproachesprevalentinthetheoryandpracticeofcareforpersonswithdementia(Chenowethetal.,2014;Chenowethetal.,2009).Theseapproachesrecognisethepersonhoodofeachindividual(Kitwood,1997),associalbeingstobetreatedwithdignityandrespect,andtheneedtodesigntopromotepositiveemotion.Importantly,suchapproachesrecognisethattobeeffective,designingfortheindividualmustalsotakeintoaccountthecommunityofstakeholdersinvolvedinthecare;familymembers,caregivers,healthcarestaff.Bytakingaparticipatoryandinclusiveapproacheachparticipantcanmakeavaluablecontributiontoinformthedesignofartefactsforpeoplewithlate-stagedementia(Hughes,2014).PositiveDesign,anapproachthatfocusesspecificallyondesigningtopromotepositiveemotions,underpinstheLAUGHresearch(Desmet&Pohlmeyer,2013).Thisdesignmethodology,rootedinPositivePsychology,identifiesthreekeyconstituentswhendesigningtosupportpositiveemotion:pleasure,personalsignificanceandvirtue.

5.2DatacollectionandanalysisAtotalof25participantscomprising:expertsindementiacare,occupationaltherapists,managers,dementianurses,representativesfromAlzheimer’sSocietyandAgeCymru,designers,andtechnologistswerebroughttogetherforaparticipatoryworkshoptoexplorehanduseandplayfulnessinrelationtodementia(Fig.2).Thethree-hourworkshopwas

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dividedintothreeone-hoursessions,eachwithapracticalactivityfollowedbyagroupdiscussion.Activitiesincludingbreadmaking,clappinggamesandsimplecraftswereusedtostimulatediscussionaroundthethemesandenabledparticipantstosharetheirexpertknowledgeincaringforpeoplewithlatestagedementia.Theseparticularactivitieswereselectedinordertofocusparticipants’attentiononmanualdexterity,hapticresponsesandplayfulnessasthesehadbeenidentifiedassignificantareasforinterrogationfromtheauthors’previousresearchandcontextualreview(TreadawayandKenning2015;Treadawayetal2014;Killick,2013).Adifferentmemberoftheresearchteamledeachpartoftheworkshopandparticipantswereencouragedtosharetheirthoughtswhilstengaginginthepracticalactivities.Thediscussionswerevideorecordedandparticipantswerealsogivensimpledigitalcubecamerastodocumentthesessionthemselves.Fromthisdata,recurrentthemeswereidentifiedandtaggedtoprovideaframeworkusedlaterforthematicanalysisoftheaudiotranscription.

Figure2Breadmaking,LAUGHWorkshop1

6.LAUGHworkshopTheparticipatoryworkshopprovidedinsightsandpracticalknowledgeaboutdementiacarethroughanexperientialreflectiveprocessofinvolvementinpracticalactivities.Participantswereexpertswhoeitherworkdirectlywithpeoplewithlatestagedementiaorarecloselyconnectedwiththeircare.Activities(breadmaking,clappinggamesandmakingsimpletoys)wereselectedfortheirpotentialtorevealinsightsaboutmanualdexterity,haptictouchandtheimplicationsofmemoryimpairmentonhanduseforpeoplelivingwithlatestagedementia,whoareoftensedentaryorbedbound.Participants’reflectionsontheactivitiestookplaceduringandaftereachsessioninaroundtablediscussion.

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6.1BreadmakingTheparticipantswereguidedthroughthepracticalactivityofmakingbreadinordertoelicitpersonalreflectionsonhanduseandhaptics(Fig.2).Thefeeloftheflourinthebowl,thesmellofthedoughoncethewaterhadbeenadded,thewarmthexperiencedduringthekneadingprocessallcontributedtoafeelingofpleasurefromthesensoryexperience.Thekneadingprocessquicklybecamerepetitiveandrhythmicasparticipantsstoppedchattingandbecameabsorbedinthetask.Commentsfromtheparticipantsduringtheactivityhighlightedthewaysinwhichtheactivitystimulatedpleasurablememories–somelongpast.Otherscommentedonhowthekneadingprocesswasatacitskillandtheywereabletocontinuehappilywhilstthinkingaboutotherthings.Researchersobservedthattheactivitybecamemoreenergeticonceparticipantshadtheirownpieceofdoughandbecameintrinsicallymotivatedtocompletetheactivity.Keyfindingsfromthisworkshopsessionindicatetheimportanceofdesigningforimmersive7occupation,self-determinationinthechoiceofactivityandcompetenceinundertakingtheplayfulexperience.Dexterousactivitiesproviderhythmic,calmingandsoothingengagementthatisabsorbinganddistracting;thesensesarestimulatedandthefocusofattentionis‘inthemoment’.Duringthediscussionparticipantscontributedanecdotesconcerningtheirpositiveexperiencesofundertakingcookingactivitieswithpeoplelivingwithdementia.

6.2ClappingGamesDuringthispartoftheworkshopmusicwasplayedandparticipantswereencouragedtorespondwithclappinggames(Fig.3).Someparticipantsconsciouslydrewontheirmemoriesofgamesplayedaschildrenwithassociatedrulesofengagement(e.g.whoshouldtakethelead);mostinstinctivelybeganclappingandmovingtotherhythmsco-operativelywiththeirpartners,drawingonmemoriesthroughdoingtheactivityratherthanthinkingaboutit.Althoughtherewassomediscussion,mostpeoplesimplygotinvolvedintheactivity.Therewasagreatdealoflaughterandsmilingamongstthemajorityofthoseinvolved.Oneparticipantwasreluctanttoparticipateandremovedhimselffromthegroup.Genderdifferenceswereobservedintheapproachestakentotheactivity.Themaleparticipantswereslowertoengage,maintainingthatonlygirlsplayedclappinggamesaschildren.Nevertheless,theybegantoplayamoreaggressiveandcompetitiveclappinggamerememberedfromchildhoodcalled‘Crocodiles’.Themusicplayedduringtheactivitywasfoundtobeenergizingandhelpedtostimulateasenseofimmersionandflow.Physicalmovementsinspiredchildhoodmemoriesandtheneedtofollowapartnerproducedbodilyattunementresultinginsocialconnectionthatwasevidencedinsmilingandlaughter.Thisactivityhighlightedseveralimportantdesignconsiderationsincluding:thepotentialforbothinclusivityandexclusion,thesignificanceofmusicandrhythmandtheroleofpre-definedrulesinshortcuttingaccesstofunandplay.

7deeplyinvolvingthesenses

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Figure3Clappinggames

6.3SimpletoymakingThefinalpartoftheworkshopwasdevotedtomakingsimpletoys:apaperfortune-teller,awhizzydiskandsimplecard-weavingspiral.Thecraftingprocessrequiredbasicskillsoffoldingandcuttingandeverydayfamiliarmaterials:paper,woolandcardboard(Fig.4).

Participantsimmediatelybegantoreminisceaboutchildhoodgamesand,althoughtheywereunabletorememberthenames,theywereabletodescribetheactivitiesusinghandgestures.Memoriesofhowtoconstructthetoysevolvedthroughthemakingprocess-bydoingratherthanthinkingandplanning.Participantsalsoexpressedparticularenjoymentderivedfromthecombinedactivityofmakingtheobjectthenplayingwithit.

Discussionfollowingthissessionindicatedtheneedtoconsiderdesigningforthesocialaspectsofplay.Theactivityhighlightedtheintrinsicrewardgainedfrommakingatoyindividuallyandthenbeingabletosharethegamesociallyandenjoythe‘inthemomentexperience’ofplay.Handuse,gestureandhapticswereagainshowntobesignificantinthisactivityandmemorieswererekindledthroughproceduralratherthansemanticmemory.

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Figure4Afortune-tellerpapertoy

7.DiscussionandfutureworkThekeyfindingsfromthisworkshopwerethatparticipants:

• Wereabletorecognisewhat‘inthemoment’funandjoyfeltlikeasaresultofpersonallyengaginginactivitiesthatwerefunandinvolvedhand-use;

• Recognisedtheimportanceof‘inthemoment’activitiesthatareplayfulandengagethesenses;

• Wereabletotranslatetheirownexperiencesofexploringmemory,hand-useandplayfulnessthroughtheirknowledgeofworkingwithpeoplewithdementiaintoinformationthatcandirectlyinformdesignconsiderationswhendesigningforpeoplelivingwithlatestagedementia.

Workshopparticipants’personalandprofessionalexperiencesconfirmedthat‘inthemoment’activitiesthatare:playful,involvehanduseandengagethesenses,contributetobuildingpositiveemotions.Theroundtablediscussion-followingtheactivities,confirmedthetheorythatthethreekeythemes:memory,hand-useandplayfulness,aresignificantdesignconsiderationswhendesigningforpeoplelivingwithlatestagedementia.Subsequentplannedparticipatoryresearchwillexaminepositiveemotionandemotionalmemoryingreaterdepth.Thiswillhelptoinformwaysofdesigningtopersonalisedesignsinordertostimulateastrongersenseof‘self’forapersonlivingwithlatestagedementiaandcommunicatetheirpersonhoodtoothers.Focusonemotionalmemory,whichisretainedeveninthelaterstagesofthedisease,mayprovidesignificantdesignopportunities.A

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greaterunderstandingofhowtostimulateemotionalmemoriesthatarepositiveandengagingforapersonlivingwithlatestagedementiawillberequired.

Fun,pleasureandplayfulnessinrelationtoemotionalmemory,andcraftingandmakinginrelationtoproceduralmemory,willbeexploredinthenextstageoftheresearchviatwofurtherparticipatoryworkshops.Thiswillbefollowedbyaseriesofiterativedesigndevelopmentworkshopsthatwillexploreappropriateforms,materialsandtechnologies.Peoplelivingwithdementiawillbeinvolvedinthedevelopmentandevaluationofthedesignprototypesthroughaseriesof‘livelabs’involvingresidentsintheprojectpartner’scarehomes.Duetothevulnerabilityandcommunicationchallengesofpeoplelivingwithlatestagedementia,carestaff,healthprofessionalsandfamilymemberswillcontributetheirexpertisethroughoutthedesigndevelopmentandevaluationphasesoftheresearch.

Acknowledgements:ThisresearchissupportedbyanAHRCStandardGrantRef:AH/M005607/1;wewouldliketoacknowledgeourprojectpartnerGwaliaCyfandaregratefulforthesupportandparticipationofAlzheimer’sSociety,DementiaPositiveandAgeCymruinthisresearch.

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AbouttheAuthors:

Cathy Treadaway is Professor of Creative Practice at CardiffMetropolitan University and a founder member of the Centre forApplied Research in Inclusive Arts and Design (CARIAD). She isPrincipal Investigator on the AHRC LAUGH design for dementiaresearchproject.

David Prytherch is Co-Investigator on the AHRC LAUGH design fordementia research project. He is a glass engraver/sculptor, SeniorResearcher in Haptics at Birmingham City University and CourseDirectorfortheMAinArts,WellbeingandMindfulness.

Gail Kenning is International Co-Investigator on the AHRC LAUGHdesign for dementia researchproject. She is an artist, designer andresearcher at University of Technology Sydney and Design UnitedVisiting Research Scholar at University of Technology Eindhoven,Netherlands.

Jac Fennell is Research Assistant on the AHRC LAUGH design fordementia research project, Cardiff Metropolitan University. SheholdsanMAinInteractionDesignfromtheRoyalCollegeofArtandaPhDinDesignfromGoldsmiths,UniversityofLondon.


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