Inaugural ConferenceInaugural Conference

April 28-30, 2005 Omni Hotel at CNN Center

Atlanta, GA

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Laboratory Testing is Universal

InfantInfant ChildChild TeenTeen AdultAdult SeniorSenior

•185,000 + laboratories•590,000 + laboratorians

• 7-10 billion tests a year• $25-30 billion

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Patients Report Barriers to Primary Care, Lab Test Errors or Delays, International Survey of Five NationsHealth Affairs, October 28, 2004

Up to 15% of patients in five countries in past two years got incorrect test results or had delays in being notified of abnormal test results

The Quality of Laboratory Services is a

Global Concern

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2003 Conference

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2003 Quality Institute ParticipantsIdentified as Needs:

• Better indicators for the quality of laboratory services

• Annual report on the quality of laboratory services

• An independent Institute to facilitate improvements in laboratory services

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Laboratory Networks

QualityIndicators

NationalReport

Awards

Develop indicators and

monitor progress

Develop networks of laboratories and partners

Create an awards and grants program

Identify issues and best practices

Institute for Quality in Laboratory MedicineInstitute for Quality in Laboratory Medicine

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Institute for Quality in Laboratory Medicine Promoting an Integrated System of Services within and across boundaries

Within institutions

Across boundaries of public / private organizations

Pre-analytic Analytic Post-Analytic

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Laboratory Professionals

Clinicians Patients

Manufacturers Government

Accrediting Bodies

Improve Laboratory Testing

and Services

Institute for Quality in Laboratory Medicine

Teamwork

Payers

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Progress since Quality Institute MeetingApril 13-15, 2003:

• Partners meetings – IQLM Priorities • Workgroups – Recognitions, Networks, Indicators• Draft Business Plan for IQLM• Plans to Incorporate as 501c(3) organization • IQLM Newsletter • Inaugural IQLM Meeting• http://www.iqlm.org

Update

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IQLM Professional Partners MeetingOctober 14, 2004

Over 40 health-related associations, professional

societies, and government agencies.

IQLM goals: • Improve test result interpretation• Develop patient-centered laboratory reports• Reduce errors in total testing process• Educate/train non-laboratorians performing tests• Improve test utilization

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Specific Goals for IQLM Identified at Professional Partner Meeting

• Prepare a review of known testing errors• Develop system to catalogue errors• Develop consensus methods for data collection• Study pay-for-performance and other incentives• Promote education about laboratory services

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IQLM Technology Partners MeetingFebruary 10, 2005

Over 25 IVD and information technology companies,independent laboratories, and biotechnology firms. IQLM goals:

• Conduct outcome and cost effectiveness studies • Quantify the cost of poor quality • Determine motivations for quality changes• Focus on clinical issues related to quality• Improve communication among clinicians,

hospitals and laboratory professionals

Conference Outline

Clinical Laboratory Improvement Advisory Committee

February 16, 2005

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2005 IQLM ConferenceRecognizing Excellence in Practice

April 28, 2005

Winner AwardBrent James Excellence in Quality of CareJames P. Bagian Patient SafetyJames O. Westgard Improved Quality ProcessPeter Howanitz Improved Quality ProcessMichael Laposata Improved Clinical IntegrationCarl Wittwer Technical AdvancementKenneth W. Kizer Leadership - OrganizationalDennis S. O’Leary Leadership - OrganizationalGeorge D. Lundberg CareerDavid M. Eddy Distinguished Achievement

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Workgroup Reports

What will be shared:

– Set of Quality Laboratory Indicators– Results of Pilot Survey of Quality Practices– Outline of National Report on Quality of Laboratory

Services

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Posters

What will be shared - Results of Studies on: Laboratory Utilization

Quality Improvement/Quality Indicators, Laboratory Errors and Impact on Patient Safety Partnerships to Improve Quality Performance Evaluation/Cost-Effectiveness Informatics/Information Technology *None on Customer (Patient/Clinician)

Satisfaction

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Business Case for Quality

What will be shared:Best Practices from perspective of:

• Laboratory• Government• Insurers• Economics• Information Technology• International• Industry• Clinicians/ patients

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Learning From the Field

What will be shared:

– Lessons Learned – Quality improvement efforts of participants

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Impact of New Technology

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• Avoid – Death by cell phone- or e-mailitis

• Participate – Have Fun

• Communicate - Learn and Teach Others

• Carry Home – Spirit of Cooperation