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Inbound & Email Marketing: So Happy Together

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Greg Cangialosi of Blue Sky Factory and Brian Halligan of Hubspot discuss the in's and out's of Inbound and Email Marketing and why they work so well together.
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Baltimore, Maryland Blue Sky Factory Driving Email Marketing Performance Inbound & Email Marketing: So Happy Together Brian Halligan - CEO, Hubspot Greg Cangialosi - CEO, Blue Sky Factory Tuesday, October 13,2009 1:00 PM
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Page 1: Inbound & Email Marketing: So Happy Together

Baltimore, Maryland

Blue Sky FactoryDriving Email Marketing Performance

Inbound & Email Marketing: So Happy Together

Brian Halligan - CEO, HubspotGreg Cangialosi - CEO, Blue Sky Factory

Tuesday, October 13,20091:00 PM

Page 2: Inbound & Email Marketing: So Happy Together

Inbound MarketingStretch The Top Of Your Funnel

Page 3: Inbound & Email Marketing: So Happy Together

Outbound Marketing

Page 4: Inbound & Email Marketing: So Happy Together

Outbound Marketing Is Hard

800-555-1234AnnoyingSalesperson

Page 5: Inbound & Email Marketing: So Happy Together

Get Found

Page 6: Inbound & Email Marketing: So Happy Together

Threats & Opportunities

Page 7: Inbound & Email Marketing: So Happy Together

Threats & Opportunities

Page 8: Inbound & Email Marketing: So Happy Together

Step 1

• Blog• Podcast• Videos• Photos• Presentations• eBooks• News Releases

Page 9: Inbound & Email Marketing: So Happy Together

Step 2

Page 10: Inbound & Email Marketing: So Happy Together

Step 3

Page 11: Inbound & Email Marketing: So Happy Together

Step 4

Page 12: Inbound & Email Marketing: So Happy Together

Learn More

Page 13: Inbound & Email Marketing: So Happy Together

Getting the Opt-In - Step 1

• Permission-Based Email

• No pre-checked boxes or tricks

• Consider using incentives.   

TRUST is Established!

Copyright 2009 Blue Sky Factory

Page 14: Inbound & Email Marketing: So Happy Together

Make it Easy to Convert

• Make the sign-up easy• Provide sign-up on every page and/or prominent

on homepage• Ex: Active Junky

Copyright 2009 Blue Sky Factory

Page 15: Inbound & Email Marketing: So Happy Together

While They Are Converting...

• Tell them what they will receive!

• Include newsletter / communication titles and a brief description of what you offer.

• Show the frequency at which they are sent.

• Include other email offerings – Specials, Press Releases, etc.

Copyright 2009 Blue Sky Factory

Page 16: Inbound & Email Marketing: So Happy Together

Welcome Email - Step 2

• Send a Welcome Email Immediately!• Confirm the benefits of your communication:

o 78% of welcome emails explained the benefits of signing up. - Email Experience Council

• Confirm frequency/type of email.• Use Branding (reinforces the sender/receiver

relationship)

Copyright 2009 Blue Sky Factory

Page 17: Inbound & Email Marketing: So Happy Together

Copyright 2009 Blue Sky Factory

Page 18: Inbound & Email Marketing: So Happy Together

Working the Funnel - Step 3

1. Top of Mind = Mindshare!

2. Nurture, Nurture, Nurture. (Its not about the sale today)  3. Add value to your subscribers.

4. There are many different types of "conversions" treat them uniquely.

Copyright 2009 Blue Sky Factory

Page 19: Inbound & Email Marketing: So Happy Together

The Follow Up

Copyright 2009 Blue Sky Factory

Page 20: Inbound & Email Marketing: So Happy Together

The Gentle Reminder

Copyright 2009 Blue Sky Factory

Page 21: Inbound & Email Marketing: So Happy Together

The Cross Sell

Copyright 2009 Blue Sky Factory

Page 22: Inbound & Email Marketing: So Happy Together

The Newsletter

Copyright 2009 Blue Sky Factory

Page 23: Inbound & Email Marketing: So Happy Together

Adding Value & Relationship

Copyright 2009 Blue Sky Factory

Page 24: Inbound & Email Marketing: So Happy Together

Frequency (Test, Test, Test)• Do not over email!

• Frequency should be determined on a list-by-list basis

• Allow subscribers to choose the amount of email they receive from you o 37.4% say they receive more email than they expected when

they signed up. - Return Path •  Track results in opens, clicks, opt-outs (that says

it all!)

Copyright 2009 Blue Sky Factory

Page 25: Inbound & Email Marketing: So Happy Together

Data Collection Over Time

• Subscribers can edit or add to their contact information

• Allow them to add data that you did not acquire during their initial sign-up o Nameo Demographic Informationo Geographic Informationo Additional areas of Interest

• Use data for personalization

Copyright 2009 Blue Sky Factory

Page 26: Inbound & Email Marketing: So Happy Together

Key Considerations:

- Supplement traditional marketing efforts with inbound marketing techniques (social media, blogs, SEO, etc)

- Make your conversion (subscription process) SIMPLE.

- Stay in front of your base with timely relevant emails that your subscribers asked for.

- Track rigorously, and optimize through testing.

Copyright 2009 Blue Sky Factory

Page 27: Inbound & Email Marketing: So Happy Together

Thank You!   Q& A

  

Greg Cangialosi Connect.410.230.0061 x104 [email protected] www.blueskyfactory.com www.thetrendjunkie.com @gregcangialosi  @blueskyfactory 

Brian Halligan

Connect.

1-800-482-0382 www.hubspot.com@bhalligan@hubspot

Copyright 2009 Blue Sky Factory


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