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Incident Management - ITS Midwest · the creation of a National Incident Management System....

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Incident Management Incident Management ICS/NIMS Overview ICS/NIMS Overview Presented by Presented by Alan Phillips Alan Phillips Emergency Management Coordinator Emergency Management Coordinator Ohio Department of Transportation Ohio Department of Transportation
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Incident ManagementIncident Management

ICS/NIMS OverviewICS/NIMS Overview

Presented byPresented byAlan Phillips Alan Phillips

Emergency Management CoordinatorEmergency Management CoordinatorOhio Department of TransportationOhio Department of Transportation

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TransportationTransportation’’s Role in Disaster s Role in Disaster ResponseResponse

The recent events along our Gulf Coast The recent events along our Gulf Coast drives home the importance of an drives home the importance of an effective, coordinated response from all effective, coordinated response from all agencies.agencies.The Incident Command System and now The Incident Command System and now the National Incident Management System the National Incident Management System are the primary structures for a are the primary structures for a coordinated multicoordinated multi--agency response.agency response.FEMA Certification Required FEMA Certification Required -- NIMCASTNIMCAST

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What are the BasicsWhat are the BasicsOf theOf the

Incident Command System?Incident Command System?

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What the ICS is:What the ICS is:

•• A process management toolA process management tool

•• A flexible organizational structureA flexible organizational structure

•• The standard for managing emergency incidentsThe standard for managing emergency incidents

•• Easily adapted to large or smallEasily adapted to large or small--scale incidentsscale incidents

Lets take a look at the Basic ICS StructureLets take a look at the Basic ICS Structure

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ICS OrganizationICS Organization

Incident CommanderIncident Commander

Public Information OfficerPublic Information Officer Safety OfficerSafety Officer

Liaison Officer(s)Liaison Officer(s)

The Incident CommanderThe Incident Commander’’s s ““CommandCommand”” Staff:Staff:

These personnel are the ICThese personnel are the IC’’s s ““CommandCommand”” StaffStaff

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ICS OrganizationICS Organization

ICS has five basic functionsICS has five basic functionsOperations, Planning, Operations, Planning,

Logistics, and Logistics, and Finance/Administration.Finance/Administration.

The section chiefs are the ICThe section chiefs are the IC’’ss““GeneralGeneral”” Staff.Staff.

Incident CommanderIncident Commander

Operations Logistics Finance/AdministrationPlanning

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ICS OrganizationICS Organization

Incident CommanderIncident Commander

Public InformationPublic InformationOfficerOfficer Safety OfficerSafety Officer

Liaison Officer (s)Liaison Officer (s)

Operations Chief Planning Chief Logistics Chief Finance/AdministrationChief

The Incident CommanderThe Incident Commander’’s s ““CommandCommand”” and and ““GeneralGeneral”” Staff:Staff:

Span of Span of control:control:

33--7 personnel7 personnel

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ICS OrganizationICS OrganizationThe Operations Section:The Operations Section:

Operations Operations SectionSection

Branches (up to 5)Branches (up to 5)

Divisions or GroupsDivisions or Groups(up to 25)(up to 25)

ResourcesResources

Operations develops the tactical organization Operations develops the tactical organization and directs all resources to carry out the and directs all resources to carry out the

Incident Action PlanIncident Action Plan

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ICS OrganizationICS OrganizationThe Operations Section: Divisions and GroupsThe Operations Section: Divisions and Groups

OperationsOperationsSectionSection

Branch IBranch I Branch IIBranch II

Group AGroup A Division BDivision B Groups CGroups C Division DDivision D

Divisions and Groups are established when the number of resources exceeds the Operations Section Chief’s manageable span of control.

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ICS OrganizationICS OrganizationThe Operations Section: Functional GroupsThe Operations Section: Functional Groups

OperationsOperationsSectionSection

SuppressionSuppressionGroupGroup

RescueRescueGroupGroup

EmergencyEmergencyMedical Medical ServicesServicesGroupGroup

Functional groups can best be used to describeareas of like activity (e.g., rescue, evacuation,

medical.)

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ICS OrganizationICS OrganizationThe Operations Section: MultiThe Operations Section: Multi--JurisdictionalJurisdictional

OperationsOperationsSectionSection

BranchBranch(County)(County)

BranchBranch(Tribal)(Tribal)

BranchBranch(City)(City)

BranchBranch(State)(State)

BranchBranch(Federal)(Federal)

In the case of a multi-jurisdictional incident,resources are best managed under the

agencies that normally control them.

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ICS OrganizationICS OrganizationThe Operations Section: Air Operations BranchThe Operations Section: Air Operations Branch

OperationsOperationsSectionSection

Air OPSAir OPSBranch DirectorBranch Director

Air Support GroupAir Support GroupSupervisorSupervisor

Air Tactical GroupAir Tactical GroupSupervisorSupervisor

Helibase(s)Helibase(s) Fixed WingFixed WingBase(s)Base(s)

HelicopterHelicopterCoordinatorCoordinator

Fixed WingFixed WingCoordinatorCoordinator

HeliportHeliport Air FieldAir Field HelicoptersHelicopters Fixed WingFixed WingAircraftAircraft

The Air Support Group establishes and operatesbases for rotary and fixed wing aircraft.

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ICS OrganizationICS OrganizationThe Planning Section Staff:The Planning Section Staff:

Planning SectionPlanning Section

Resources Unit Situation Unit DemobilizationUnit

DocumentationUnit

TechnicalSpecialists

Planning develops the Planning develops the Incident Action Plan to Incident Action Plan to

accomplish the objectives, accomplish the objectives, collects and evaluatescollects and evaluates

information, and maintainsinformation, and maintainsstatus of assigned status of assigned

resourcesresources

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ICS OrganizationICS OrganizationThe Logistics Section Staff:The Logistics Section Staff:

Logistics Section

Service Branch

Communications Communications BranchBranch Medical Unit Food Unit

Support Branch

Supply Unit Facilities Unit Ground SupportUnit

Logistics provides theLogistics provides theresources and all otherresources and all other

services needed toservices needed tosupport the organizationsupport the organization

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ICS OrganizationICS OrganizationThe Finance/Administration Section Staff:The Finance/Administration Section Staff:

Finance/AdministrationFinance/AdministrationSectionSection

Time Unit Procurement Unit Compensation/ClaimsUnit Cost Unit

Finance/Administration monitors costs Finance/Administration monitors costs related to the incident,related to the incident,provides accounting,provides accounting,

procurement, timeprocurement, timerecording, cost analysis,recording, cost analysis,

and fiscal guidance.and fiscal guidance.

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General GuidelinesGeneral GuidelinesLengthy AssignmentsLengthy Assignments–– Assemble a travel kit with technical information. Assemble a travel kit with technical information.

(maps, manuals, contacts, reference materials)(maps, manuals, contacts, reference materials)–– Prepare personal items. Clothing, medications, Prepare personal items. Clothing, medications,

money etc.money etc.–– Ensure family members have a plan.Ensure family members have a plan.–– Determine travel authorization, plans and return Determine travel authorization, plans and return

information.information.–– Establish payroll procedures via home agency.Establish payroll procedures via home agency.–– Take IDTake ID’’s.s.–– Understand assignment, reporting locations, positions Understand assignment, reporting locations, positions

and authority prior to departure.and authority prior to departure.–– Vaccinations, Logistical SuppliesVaccinations, Logistical Supplies

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The National Incident Management The National Incident Management System (NIMS)System (NIMS)

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National Incident ManagementNational Incident ManagementSystemSystem

What is the basis for NIMS?What is the basis for NIMS?

Homeland Security Presidential Directive 5 provides forHomeland Security Presidential Directive 5 provides forthe creation of a National Incident Management System.the creation of a National Incident Management System.

Response agencies must use ICS/NIMS to maintain FederalResponse agencies must use ICS/NIMS to maintain FederalFunding.Funding.

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National Incident ManagementNational Incident ManagementSystemSystem

Why was NIMS established:Why was NIMS established:

To allow responders to focus more on the response To allow responders to focus more on the response instead of organizing the response. This, along with instead of organizing the response. This, along with enhancement to teamwork and assignments to all enhancement to teamwork and assignments to all authorities, will provide for a better coordinated response.authorities, will provide for a better coordinated response.

NIMS provides logistical and technical support to NIMS provides logistical and technical support to responders.responders.

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2020

•• A consistent nationwide approach to incident managementA consistent nationwide approach to incident management•• Interoperability and compatibility among Federal, State, locInteroperability and compatibility among Federal, State, local, and Tribal al, and Tribal

GovernmentsGovernments•• A core set of concepts, principles, terminology, and technologA core set of concepts, principles, terminology, and technologies ies •• The Incident Command SystemThe Incident Command System•• MultiMulti--agency coordination systemagency coordination system•• Unified commandUnified command•• TrainingTraining•• Identification and management of resources Identification and management of resources •• Qualifications and certificationQualifications and certification•• Collection, tracking, and reporting of incident information anCollection, tracking, and reporting of incident information and incident d incident

resourcesresources

National Incident ManagementNational Incident ManagementSystemSystem

NIMS will provide:NIMS will provide:

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NIMS Component PartsNIMS Component Parts

The Basic Six NIMS Components:The Basic Six NIMS Components:

•• Command and ManagementCommand and Management

•• PreparednessPreparedness

•• Resource Management Resource Management

•• Communications and Information ManagementCommunications and Information Management

•• Supporting TechnologiesSupporting Technologies

•• OnOn--going Management and Maintenancegoing Management and Maintenance

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National Incident ManagementNational Incident ManagementSystemSystem

What are the NIMS SubWhat are the NIMS Sub--Components?Components?

•• Command and ManagementCommand and Management-- Incident Command SystemIncident Command System-- MultiMulti--agency Coordination Systemagency Coordination System-- Public Information SystemsPublic Information Systems

•• PreparednessPreparedness-- PlanningPlanning-- TrainingTraining-- ExercisesExercises-- Qualification and CertificationQualification and Certification-- Equipment CertificationEquipment Certification-- Publications ManagementPublications Management

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National Incident ManagementNational Incident ManagementSystemSystem

What are the NIMS SubWhat are the NIMS Sub--Components? (cont.):Components? (cont.):

•• Resource ManagementResource Management-- DescribeDescribe-- InventoryInventory-- TrackTrack-- DispatchDispatch-- MobilizeMobilize-- RecoverRecover

•• Communications and Information ManagementCommunications and Information Management-- Incident Management CommunicationsIncident Management Communications-- Information ManagementInformation Management

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National Incident ManagementNational Incident ManagementSystemSystem

What are the NIMS SubWhat are the NIMS Sub--Components? (cont.):Components? (cont.):

•• Supporting TechnologiesSupporting Technologies-- SystemsSystems-- CapabilitiesCapabilities

•• Ongoing Management and MaintenanceOngoing Management and Maintenance-- Strategic DirectionStrategic Direction-- OversightOversight

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NIMS Incident ManagementNIMS Incident ManagementArea Command:Area Command:

•• OOversees the management of multiple incidentsversees the management of multiple incidents

•• Oversees the management of large or multiple incidents to whicOversees the management of large or multiple incidents to whichhseveral Incident Management Teams have been assignedseveral Incident Management Teams have been assigned

•• Develops overall strategy and prioritiesDevelops overall strategy and priorities

•• Allocates resources according to prioritiesAllocates resources according to priorities

•• EnsuresEnsures proper management of incidentsproper management of incidents

•• EnsuresEnsures objectives are met and strategies are followedobjectives are met and strategies are followed

•• EnsuresEnsures effective communicationseffective communications

Area Command becomes Unified Area Commandwhen an incident becomes multi-jurisdictional.

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NIMS Incident ManagementNIMS Incident ManagementArea Command Organization:Area Command Organization:

Area Command becomes Unified Area CommandArea Command becomes Unified Area Commandwhen an incident becomes multiwhen an incident becomes multi--jurisdictional. Itjurisdictional. Itoperates under the same basic principles as ICS.operates under the same basic principles as ICS.

Area CommanderArea Commander

Area CommandArea CommandLogistics ChiefLogistics Chief

Area CommandArea CommandPlanning ChiefPlanning Chief

Area CommandArea CommandSupport PositionsSupport Positions

Area CommandArea CommandCritical resourcesCritical resources

Unit LeaderUnit Leader

Area CommandArea CommandSituation Unit LeaderSituation Unit Leader

Area CommandArea CommandPublic Information OfficerPublic Information Officer

Area CommandArea CommandLiaison OfficerLiaison Officer

Area CommandArea CommandAviation CoordinatorAviation Coordinator

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NIMS Incident ManagementNIMS Incident ManagementMultiMulti--Agency Coordination Systems (MACS):Agency Coordination Systems (MACS):•• What is MACS:What is MACS:

-- It is a mechanism for combining facilities, equipment, personnIt is a mechanism for combining facilities, equipment, personnel, el, procedures, and communications into a common operating syprocedures, and communications into a common operating systemstemwith responsibility for coordinating and supporting domeswith responsibility for coordinating and supporting domestic tic incident management.incident management.

•• MACS Elements:MACS Elements:-- Emergency Operations CentersEmergency Operations Centers –– the physical location at which thethe physical location at which the

coordination of information and resources to support incicoordination of information and resources to support incidentdentmanagement takes placemanagement takes place

-- MultiMulti--Agency Coordinating EntitiesAgency Coordinating Entities –– typically consist of principals,typically consist of principals,or their designees, from organizations or agencies with dor their designees, from organizations or agencies with direct incident irect incident management responsibility, or with significant incident mmanagement responsibility, or with significant incident managementanagementsupport or resource responsibilitiessupport or resource responsibilities

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NIMS Incident ManagementNIMS Incident ManagementUnified Command:Unified Command:

•• AdvantagesAdvantages-- A single set of objectives for the entire incidentA single set of objectives for the entire incident-- A collective approach to develop strategies to achieve objectiA collective approach to develop strategies to achieve objectivesves-- Improved information flow and coordinationImproved information flow and coordination-- All agencies with responsibility for the incident understand All agencies with responsibility for the incident understand

priorities and restrictionspriorities and restrictions-- No agenciesNo agencies’’ legal authorities compromised or neglectedlegal authorities compromised or neglected-- Combined efforts optimize performance Combined efforts optimize performance

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NIMS Incident ManagementNIMS Incident ManagementPublic Information Systems:Public Information Systems:

•• Systems and protocols for communicating timely and accurateSystems and protocols for communicating timely and accurateinformation to the public are critical during crisis or emerinformation to the public are critical during crisis or emergencygencysituationssituations

•• The PIO supports the Incident CommandThe PIO supports the Incident Command•• Public Information functions must be coordinated and integratPublic Information functions must be coordinated and integrateded

across all jurisdictional and functional boundariesacross all jurisdictional and functional boundaries•• Organizations participating in Incident Management retain theOrganizations participating in Incident Management retain theirir

independenceindependence•• Public Information Systems Components:Public Information Systems Components:

-- Joint Information System Joint Information System –– a mechanisma mechanism-- Joint Information Center Joint Information Center –– a locationa location

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NIMS Incident ManagementNIMS Incident ManagementPublic Information Systems Wiring DiagramPublic Information Systems Wiring Diagram

Joint Information CenterJoint Information Center

Press SecretaryPress Secretary LiaisonLiaison(as required)(as required)

Research TeamResearch Team Media OperationsMedia Operations Logistic TeamLogistic Team

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Support MultiSupport Multi--Agency ApproachAgency ApproachThe Executive must plan for an Area Command approach The Executive must plan for an Area Command approach prior to the incident :prior to the incident :

•• Hold planning meetings and prepare mutual aid agreementsHold planning meetings and prepare mutual aid agreements

•• Involve other agenciesInvolve other agencies’’ personnel in your ICS organizationpersonnel in your ICS organization

•• Advocate the use of Advocate the use of ““Area and/or Unified CommandArea and/or Unified Command””

•• Conduct interagency training and exercisesConduct interagency training and exercises

•• Revise plans based on findings of exercises and training Revise plans based on findings of exercises and training eventsevents

““The last place I want to meet youThe last place I want to meet youfor the first time, is at an incidentfor the first time, is at an incidentsite.site.””

(Unknown)(Unknown)

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Executive ResponsibilitiesExecutive Responsibilities(summary)(summary)

The Executive has four major responsibilities:The Executive has four major responsibilities:

•• Articulate PolicyArticulate Policy

•• Assess the ResponseAssess the Response

•• Plan for MultiPlan for Multi--Agency ResponseAgency Response

•• Provide input to the Incident Commander establishing Provide input to the Incident Commander establishing priorities, goals, and directionpriorities, goals, and direction

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NIMS ConclusionsNIMS ConclusionsNIMS:NIMS:

•• Incorporates best practices of current incident managementIncorporates best practices of current incident management(e.g., ICS, Joint, Multi(e.g., ICS, Joint, Multi--Agency, Unified Incident Management)Agency, Unified Incident Management)

•• Recognizes need to integrate Crisis and Consequence Recognizes need to integrate Crisis and Consequence managementmanagement

•• Recognizes the need to establish standards and common Recognizes the need to establish standards and common operating systems.. operating systems..

•• Stresses interoperability in communications, equipment andStresses interoperability in communications, equipment andoperational response. operational response.

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ConclusionsConclusions•• There are no quick or easy fixes to these issuesThere are no quick or easy fixes to these issues

•• Open the dialogue process with other agencies Open the dialogue process with other agencies

•• Revise your preparedness plans based on lessons learnedRevise your preparedness plans based on lessons learned(a plan is a living document; it evolves based on your (a plan is a living document; it evolves based on your collective experiences and evolving best practices)collective experiences and evolving best practices)

•• Deploy your personnel to ICPs and EOCs Deploy your personnel to ICPs and EOCs –– half the battle ishalf the battle ismaintaining good communicationsmaintaining good communications

Now is the time to developNow is the time to developagencyagency’’s goals, priorities, ands goals, priorities, and

policies. Develop multiple scenariospolicies. Develop multiple scenariosbased on different potential events in your area.based on different potential events in your area.

Make sure your staff is trained!Make sure your staff is trained!

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Parting ThoughtsParting Thoughts

WeWe’’ve all seen and heard the discussions and attempts to ve all seen and heard the discussions and attempts to define interoperability. To some, itdefine interoperability. To some, it’’s radios being able tos radios being able to““talktalk”” to one another. To others, itto one another. To others, it’’s being able to interchange s being able to interchange air tanks among different response organizations. air tanks among different response organizations.

At At youryour level, what is interoperability? One more idea for thelevel, what is interoperability? One more idea for themix.mix.

DecisionDecision--makers must have the ability to see a common operating makers must have the ability to see a common operating picture, and to anticipate the consequences of decisions on theipicture, and to anticipate the consequences of decisions on their r own jurisdiction, as well as the consequences to surrounding own jurisdiction, as well as the consequences to surrounding jurisdictions.jurisdictions.

Interoperability

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Three Key Points to Remember!Three Key Points to Remember!

Establish ICS early at any incident and keep it Establish ICS early at any incident and keep it simple.. This will be your foundation for the simple.. This will be your foundation for the incident. If you donincident. If you don’’t you will be chasing after t you will be chasing after the incident instead of managing it!the incident instead of managing it!Think of ICS as a toolbox full of tools you may or Think of ICS as a toolbox full of tools you may or may not choose to use, use what you need, may not choose to use, use what you need, remember to pick the tools up!remember to pick the tools up!Practice ICS at every incident so when the Practice ICS at every incident so when the ““Big Big OneOne”” hits you will be ready!hits you will be ready!…………

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Are You Ready?

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Questions?Questions?Contact Information:Contact Information:

Al Phillips 614Al Phillips 614--799799--92379237

[email protected]@dot.state.oh.us

FEMA EMI TrainingFEMA EMI Trainingwww.training.fema.govwww.training.fema.gov

Click on Click on ““Online Training (NETC Virtual Campus)Online Training (NETC Virtual Campus)””Click Click ““OKOK”” for FEMA then for FEMA then ““New StudentNew Student””


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