Incident Management · Staffing Hire strategically for geographical coverage/Emergency Response...

Incident Management

In Performance-Based Projects

Resources | Energy | Industrial | Infrastructure | Property | Defense © Transfield Services Americas

Stages of Emergency response Preparation

Bid Preparation Start Up / During operations During Emergency

2 17-Oct-12


Drive the system

Identify Potential Risk Structures

Weather events

Traffic

Slopes

Develop preliminary mitigation plans for each risk Plan to respond

Identify who would respond (consultant, contractors, in house staff, etc).

During Bid Preparation

3 17-Oct-12


Identify Engineering resources and establish agreements

Identify contractors for each type of emergency Meeting with subcontractors: define safety standards, scope

Provide training for small subcontractors

Staffing Hire strategically for geographical coverage/Emergency Response Coord.

Training: MOT, equipment, others

Identify agencies, contact info, on and off hours Meeting with agencies (FHP, DERM, Etc)

Equipment and Tools Bobcat and other equipment: where to get them/training of crews on

the use of equipment

Tools: make sure that we have available on the trucks or warehouse appropriate tools to respond.

Start up (between award and NTP) / Operations

4 17-Oct-12


During notification gather as much information as possible to respond/mobilize resources timely

Immediately notify all the agencies that need to involved (DERM, etc).

Frequent short meetings within team and with client to discuss progress and actions

Foster imagination: Discuss all ideas toward finding the best possible solution (874 Tall Plaza Canopy)

Open Channel of Communication with Client/agencies/TMC

During the Response to the Emergency -1-

5 17-Oct-12


Safeguard Safety for: Traveling public

Employees and other responders

Documentation for claim Crash report

Quotes from subs

Damage pictures before/after

Email trail / meeting notes on the agreed repair methodology

During the Response to the Emergency -2-

6 17-Oct-12


Responsibilities of AM Contractor

Governor Declared

Emergencies:

Pre-Event Preparation: •Supplement Road Rangers. •Additional Security at Rest Areas. •Additional Rest Rooms.

Additional Payment by Client

Pre-Event Activities: • Put Vendors/Contractors in

Alert Mode. • Pre-stage Equipment and

Materials. • Prepare to implement

detours/one way operations. • Secure and lockdown

bascules/lower HMLT’s. • Secure Worksites.

No Additional Payment by Client (AM can apply for Federal Reimb.)

Other Emergencies:

Pre-Event Activities: • Put Vendors/Contractors in Alert Mode. • Pre-stage Equipment and Materials. • Prepare to implement detours/one way operations. • Secure and lockdown bascules/lower HMLT’s. • Secure Worksites.


Responsibilities of AM Contractor

• Governor Declared

Emergencies:

• Other Emergencies:

Post-Event Activities:

• Respond and Deploy Resources according

to Open Roads Policy.

• Relieve Law Enforce

• MOT/Detours.

• Coordination with Agencies.

• Keep the Client Informed.

• Damage Assessment

• Engineering/Design

• Temporary Repairs

• Permanent Repairs

8

Post-Event Activities: • Search for Grievous Hazards. • Windshield Damage Assessment. • Minor Clearing. • MOT/Detours. • Inspect/Minor Repairs*/Rise HMLT’s • Inspect/Minor Repairs/Unlock Bascules • Keep the Client Informed/Assign staff to EOC’s • DO NOT Perform Debris Removal/Cleanup /Fed. Reimb. Work

* Note: Minor Repairs : Those not eligible for Fed. Reimbursement.

NO ADDITIONAL COMPENSATION TO AM CONTRACTOR

LIMITS OF RESPONSIBILITY / PURSUE OF REIMBURSEMENT


Other Emergencies

9

TMD-0000-CA-0041 Rev. 12 August 2012

In FDOT contracts varied with Time and between Contracts.

• AM Contractor not responsible for repairs in excess of 50% value of Annual Contract Amount

•AM Contractor not responsible for repairs in excess of $750,000.

•AM Contractor is responsible for the totality of repairs. •The Department reimburses the AM Contractor for any damage repair cost in excess of $1,00,000.

Declared “Acts of Terrorism”: AM Contractor responsible for repairs, Department will Compensate Via Supplemental Agreement.

AM Contractor limits of responsibility for repairs at own expense


Other Emergencies

AM Contractor Repair Cost Recovery Process:

10

Case 1: Asset NOT Insured under FDOT Insurance Program

$0.00

$1,000.00

Repair Cost

THO

USA

ND

S

$0.00

$1,000.00

Repair Cost

THO

USA

ND

S

AM Contractor pursues recovery against parties responsible for Costs caused by damage

AM Contractor pursues recovery against parties responsible for Costs caused by damage.

FDOT Reimburses the AM Contractor for any cost in excess of $ 1M

<= $ 1 M > $ 1 M


Other Emergencies

AM Contractor Repair Cost Recovery Process:

11

Case 2: Asset IS Insured under FDOT Insurance Program

$0.00

$1,000.00

Repair Cost

THO

USA

ND

S

Insurance Company

$0.00

$1,000.00

Repair Cost

THO

USA

ND

S

AM Contractor pursues recovery against parties responsible for Costs caused by damage

AM Contractor pursues recovery against parties responsible for Costs caused by damage.

FDOT Reimburses the AM Contractor for any cost in excess of $ 1M

<= $ 1 M > $ 1 M

Insurance Company


In late January 2003, a vehicle struck and destroyed a tollbooth along SR 874.

Transfield Services crews responded immediately to the scene, directed traffic and facilitated access for EMS/Fire-Rescue. The toll collector was not seriously injured.

Due in part to subcontracts already established by Transfield Services, the lane was open and collecting tolls 24 hours later after Transfield Services had the toll lane repaired and a completely new tollbooth installed.

Performance Standard Sample: Miami-Dade Expressway Authority (MDX)


Performance Standard Sample: Miami-Dade Expressway Authority (MDX)

• Replacement of Toll Plaza Canopy - SR 874-MDX:

13


All Florida standards apply plus:

Incidents in a facility which would interrupt marine traffic for more than an hour must be reported the U.S.

Coast Guard District Commander by the Contractor.

The Structures and Facilities Engineer or authorized representative, as well as local law enforcement and other emergency services shall be notified by the Contractor whenever the delay is expected to exceed thirty (30) minutes.

The Contractor will be required to submit an estimated time of repair to the Department.

Performance Standard Sample: FDOT Movable Bridges


At 9:40 a.m. on December 13, 2003, a commercial shrimp fishing boat drifted into the east approach spans of the George Musson Bridge, causing the vessel’s outriggers to get caught in the bridge tender house utilities mounted under the north sidewalk. When the vessel pulled away from the bridge it caused significant damage. Response was immediate, with all repairs completed by 8:00 p.m. the same day.

Performance Standard Sample: FDOT Movable Bridge Hit


Performance Standard Sample: FL Turnpike’s Bridge Under-Deck Fire Damage - 1

• Repair of Boggy Creek Bridge Under-Deck - FL’s Turnpike

16



• Repair of Boggy Creek Bridge Underdeck - FL’s Turnpike

17



18

Repair of Boggy Creek Bridge Underdeck - FL’s Turnpike


Performance Standard Sample: FL Turnpike’s Bridge Overhead Structure Damage - 1

• Overhead Truss Repair – FL Turnpike

19


Performance Standard Sample: FL Turnpike’s Bridge Overhead Structure Damage - 2

• Overhead Truss Repair – FL Turnpike

20

Thank you.

© Transfield Services Americas 2012. This document is the property of Transfield Services Ltd (ABN 69 000 484 417). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from Transfield Services Ltd. Other Transfield Services Group companies are, however, licensed to use this document.

Incident Management in Performance-Based

Contracts

[email protected] 2630 W. 79 Street Hialeah, FL 33016

305-698-7500

mailto:[email protected]

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Incident Management · Staffing Hire strategically for geographical coverage/Emergency Response...

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