Inclusive Land Governance: Examples from ECA

Land Work in ECA

Governance

Administration

Rights1990s

2000s

2010s

Inclusive Land Governance

• Increasing recognition of the broader socio-economic impacts of land issues in the region

• Persistent inequities and vulnerabilities as the result of political transformations and post-conflict legacies

• World Bank has taken up this challenge through mainstreaming social issues in land administration projects

Inclusive “Approaches” to Land

• Land Governance Assessment Framework (LGAF) offers a comprehensive tool to benchmark inclusive land governance

• Social Tenure Domain Model as an IT-based tool to represent people-land relationship

• Poverty and Social Impact Assessment (PSIA) reviews distributional effects of policy (incl. land) reforms

Framework

Service Delivery

Feedback

Assessment

Examples

One-Stop-Shop Service

Customer Satisfaction

Surveys

Vulnerability Mapping

Vulnerability Mapping

• Approach combines socio-economic assessment with spatial analysis

• Vulnerability = Inability to cope + exposure to risk

• Increasingly adopted beyond disaster/CC community

Implementation in Bosnia

• VM integral part of WB RERP project, and conducted separately in FBH and RS

• Identification of vulnerable groups such as absentee owners, displaced persons and minority groups such as Roma

• Data challenges in regard to informal settlements

One-Stop-Shop

Asan

• Network of centers with unified and coordinated service delivery

• Six core principles underpin concept

• Innovative features such as online queue indicators

Beneficiary Feedback

• Key component of social accountability and citizen engagement

• Primary purpose often to fix problems including social exclusion

• Variety of approaches and tools

11

Customer Satisfaction Surveys in Azerbaijan and Bosnia

• Main purpose is to enhance project effectiveness through identification of obstacles to land service delivery

• 2014 questionnaire disaggregated by socio-demographic attributes

• Findings have helped to simplify particular aspects of registration procedure

Conclusions

• Social inclusion approaches increasingly applied in land administration in ECA

• Tools differ in terms of complexity, time and cost

• First generation of these mechanisms need to be evaluated in terms of their impact on enhanced equity in land administration