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INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and...

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Page 1: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

1

Page 2: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

LESCO 

POWER MARKET STRUCTURE

Page 3: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

LESCO LESCO INCORPORATED ON  :  MARCH 1998 

COMMENCED BUSINESS   :  JULY 1998 

LICENCED BY NEPRA         :  APRIL 2002

Page 4: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

BOARD OF DIRECTORS 

Syed Yawar Ali  Chairman Chairman NESTLE 

Mohammad Akram Arain  Member Chief Executive Officer  LESCO 

Shehzad Alam  Member CEO UNITECH ELECTRONICS 

Khalid Saeed  Member Ex Chairman IEE (UK) LHR Centre 

Khalid Javed  Member GM C&M  PEPCO 

Salman Iqbal  Member ED Legal PEPCO

Page 5: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

COMPANY ORGANOGRAM COMPANY ORGANOGRAM 

Chief Executive Officer Muhammad Akram Arain 

Technical Director Salah ud Din 

Operation Director 

Abdul Ghafoor 

CS Director 

Khalid Mehmood 

Finance Director 

Abdul Majeed 

HR & Admin Director 

Sageer Ahmed

Page 6: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

Sheikhupu

ra 

Sheikhupu

ra 

Nankana Nankana 

JURISDICTION  & CONSUMERS JURISDICTION  & CONSUMERS 

Total Consumers 2.88 Millions 

0.34 M 

1.71 M 0.36

 M 

0.10 M 

0.37 M

Page 7: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

LESCO NET WORK LESCO NET WORK 

TOTAL 

LHR RING (INCLUDED ABOVE) 

CONSUMER G/STATIONS 

79 

132KV  66KV 

34 ­ 

67  12 

07 

34

06  01

Page 8: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

Network Statistics (Transmission) Network Statistics (Transmission) MAX DEMAND 3062 MW 132/11 & 66/11 KV Transformation Capacity 4485 MVA 132 KV & 66 KV Transmission Lines 2232 Km

103 Total

13

1 5

Customer’s Owned Grid Stations 132 KV

NTDC Feeding Grids 500 KV 220 KV

73 11

Grid Stations 132 KV 66 KV

Page 9: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

Network Statistics (Distribution) Network Statistics (Distribution)

1065 Nos

68,898 Nos Distribution Transformers

14,177 Km LT Lines (400 V)

23,256 Length (Km)

11 KV FEEDERS

Page 10: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

10 

CUSTOMER COMPARISON December­2007 

2.87

2.23 2.54

1.83

3.51

2.33

1.43

0.45 0.29

­0.30

0.20

0.70

1.20

1.70

2.20

2.70

3.20

3.70

LESCO GEPCO FESCO IESCO MEPCO PESCO HESCO QESCO TESCO 

(Millions)

Page 11: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

11 

LINE LOSSES (132KV) COMPARISON December­2007 (Progressive) 

11.2 9.2 8.7 7.7

17.1

34.0 36.4

21.7

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

LESCO GEPCO FESCO IESCO MEPCO PESCO HESCO QESCO 

(%age) 

& TESCO

Page 12: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

12 

%AGE SHARE OF UNIT RECEIVED (11KV) COMPARISON December­2007 (PROGRESSIVE ) 

PESCO 12.3

MEPCO 15.1

IESCO 10.3

FESCO 12.6

GEPCO 9.2

LESCO 21.2 HESCO

10.0

QESCO 6.1

TESCO 3.1 

(Percentage)

Page 13: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

13 

%AGE SHARE OF REVENUE COMPARISON December­2007 (PROGRESSIVE ) 

PESCO 9.1

MEPCO 15.7

IESCO 12.9 FESCO

15.0

GEPCO 11.0

LESCO 26.0

HESCO 6.3

QESCO 3.4

TESCO 0.5 

(Percentage)

Page 14: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

14 

BILL ADJUSTMENTS COMPARISON December­2007 

5558 3585

4450

15814

9453

34461

23188

477 7

0

5000

10000

15000

20000

25000

30000

35000

LESCO GEPCO FESCO IESCO MEPCO PESCO HESCO QESCO TESCO 

(Numbers)

Page 15: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

15 

RATIO OF CORRECTION OF BILLS W.R.T NO OF CONSUMERS 

December­2007 

0.19 0.16 0.18

0.86

0.27

1.48

1.62

0.1 0

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

LESCO GEPCO FESCO IESCO MEPCO PESCO HESCO QESCO TESCO 

(%Age)

Page 16: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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COMPANY COMPARISON December­2007 (Progressive) 

0

10

20

30

40

LESCO GEPCO FESCO IESCO MEPCO PESCO HESCO QESCO

Customers (M) Units (BKwh) Billing (BRs) Collection (BRs) 

``

Page 17: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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CATEGORY WISE COMPARISON January 2008 (Prog.) 

Others 13,866 0.5 % 

Tube Well 44,615 1.6 % 

Industrial 59,776 2.1 % 

Commercial 441,731 15.3 % 

Domestic 2,324,193 80.6 % 

3.7% 6.3% 

38.8% 

8.7 % 

42.5% 

Consumption 

4.5% Others 

5.3% Tube Well 

37.7% Industrial 

14.4% Commercial 

38.1% Domestic 

Assessment Category 

Total Customers  28,84,181

Page 18: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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YEAR WISE LOAD GROWTH  (MW) YEAR WISE LOAD GROWTH  (MW) 

2065 2255 2288 2692 2862

3062

0

500

1000

1500

2000

2500

3000

3500

02­03 03­04 04­05 05­06 06­07 07­08 Upto Jan­08

Page 19: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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OVERALL PATTERN OF PROG. CONSUMPTION JANUARY­2008 

Others 3.7% Tube Well 

6.3 % 

Large Ind. 26.4 % 

Small Ind. 12.4 %  Commercial 

8.7 % 

Domestic 42.5 % 

E

O 38.8 %

Page 20: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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YEARWISE GROWTH OF  CUSTOMERS 

(Millions) 

2.09 2.19 2.33 2.48

2.64 2.80 2.88

0.00

0.50

1.00

1.50

2.00

2.50

3.00 

01­02  02­03  03­04  04­05  05­06  06­07  07­08 Upto Jan­08

Page 21: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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YEARWISE LINE LOSSES COMPARISON 

14.7% 14.1% 13.2% 13.1% 12.8%

11.1%

0.0% 2.0% 4.0% 6.0% 8.0%

10.0% 12.0% 14.0% 16.0% 18.0%

02­03 03­04 04­05 05­06 06­07 07­08 Upto Jan­08

Page 22: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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YEARWISE RECOVERY %AGE COMPARISON 

97.7%

100.4% 100.0% 99.7% 99.0% 99.6%

80.0%

85.0%

90.0%

95.0%

100.0%

105.0%

02­03 03­04 04­05 05­06 06­07 07­08 

(TOTAL) 

Upto Jan­08

Page 23: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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CUSTOMERS FACILITATION CUSTOMERS CUSTOMERS FACILITATION FACILITATION

Page 24: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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1. LESCO HQ Lahore 2. Ravi Road Lahore 3. Sultan Pura Lahore 4. Ichhra Lahore 

5.  Shalamar Lahore 

6.  Defence Lahore 

CUSTOMERS FACILITATION CUSTOMERS FACILITATION Regional Customer Services Centres 

7.  Town Ship Lahore 8.  A.I.Town Lahore 9. Kasur 10.Okara 11.Sheikhupura

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CUSTOMERS FACILITATION CUSTOMERS FACILITATION 7 Mobile Customer Services Centres 

ü 4 MOBILE CUSTOMER SERVICES CENTRES FOR LHR. 

ü 3 MOBILE CUSTOMER SERVICE CENTRES FOR SKP, OKARA & KASUR

Page 26: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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CUSTOMERS FACILITATION CUSTOMERS FACILITATION

Page 27: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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1.  Correction and Adjustments of bills 2.  Immediate correction of wrong reading 

3.  Extension in due date of Electricity Bills 

4.  Installments of bills 

5.  Duplicate bills 

6.  New application forms 

CUSTOMERS FACILITATION Prime Functions of Customer Services Centres

Page 28: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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v  118 Regional  Customer Services Centre, all Sub Divisions. 

v  111­000­118  Universal Access Number having five Telephone Lines 

v  Toll Free 0800­00118  (Free Calls) 

v  Telephone Numbers of  XENs & SDOs  on  Bills 

TELEPHONE CONTACT ROUND THE CLOCK 

CUSTOMERS FACILITATION CUSTOMERS FACILITATION

Page 29: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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Ê

È TELEPHONE CONTACT ROUND THE CLOCK 

CUSTOMERS FACILITATION

Three telephone contacts for each SDO, XEN, SE

Fax facility at all field offices.

E­mail facility to all officers.

Page 30: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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LESCO Web Site. URL: http://www.lesco.gov.pk CUSTOMERS FACILITATION CUSTOMERS FACILITATION

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CUSTOMERS FACILITATION CUSTOMERS FACILITATION

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Marketing Cell 

CUSTOMERS FACILITATION CUSTOMERS FACILITATION 

Acceptance of Industrial connection application at one window

Page 33: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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CROSS BORDER TRADING AND ENERGY MARKET 

Types of cross border trading 

l Distribution Companies (DISCO’s) cross border trading 

l State cross border trading

Page 34: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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STATE CROSS BORDER TRADING 

Feasibility  study  of  transmission  line between  Rogun  Hydro  Power  Station (Tajikistan)  and  Peshawar  (Pakistan) was carried out by M/S NESPAK which resulted  that  the  project  is  neither technically sound nor financially viable 

IMPORT OF POWER FROM TAJIKISTAN 

Note : Presently no energy market exists in the region

Page 35: INCORPORATED ON : MARCH 1998 ON : MARCH 1998 ... ü 3 MOBILE CUSTOMER SERVICE ... (Tajikistan) and Peshawar (Pakistan) ...

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