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Abilene, TX – February 12, 2013 — The City of Independence - Power and Light Department
(IPL) in Missouri has chosen the Milsoft Electric Utility Solutions Outage Management Software System.
IPL has spent 100 years ensuring that customers in Independence have reliable access to as much
electric power as they need at the lowest possible price and the highest level of customer service. The
utility continues to deploy the best systems and applications that it can find to achieve this and
automated outage management system (OMS) is one of the most important ones. “We are replacing
our legacy, in-house OMS software with Milsoft’s highly regarded OMS,” said Leon Daggett, Power &
Light Director. “We need a proven, off-the-shelf, easy to use solution with system map view capability
that will integrate with our other applications. We also need excellent, around the clock support.”
Milsoft Electric Utility Solutions Power OMS Software is used by more than 200 electric utilities to
detect, evaluate and manage response to customer service outages more quickly and effectively.
Automated collection, organization, analysis and display of relevant data improves employee
productivity and effectiveness, especially during severe system outage events. A detailed electric
network connectivity model and logical location prediction enables speedy, accurate response and
restoration and ensures timely and accurate communications with employees, customers and other
stakeholders. Milsoft leads the industry in integration and interoperability of its OMS Software with its
customers’ other systems and applications. Milsoft’s customer service and technical support is legendary.
ABOUT INDEPENDENCE POWER AND LIGHT
IPL is a municipally-owned electric utility established in 1901 to provide the residents and businesses of
Independence with safe, reliable and affordable electric service. The utility serves 56,000 customers
within the city of Independence, Missouri, through an electric distribution system of 650 miles of power
lines. At IPL customer service and reliable electric power are high priority.
ABOUT MILSOFT ELECTRIC UTILITY SOLUTIONS
The Milsoft Electric team has provided industry leading engineering and operations software for electric
utilities here in the US and abroad for more than 25 years. Some 1,000 electric utility concerns,
consultants, universities and others use Milsoft software for planning, analysis and operations. Milsoft’s
E&O System integrates Milsoft’s Engineering Analysis, Outage Management, Geographic Information,
Field Engineering and IVR Communications with each other and with an electric utility’s other
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applications to enable the most efficient and effective planning, operation and management of a smart
grid.
Milsoft Utility Solutions | 4400 Buffalo Gap Rd, Suite 5150| [email protected] | 800.690.3929