INDEX [] · INDEX Section I TILES “ TILES STORAGE “ INSTALLATION GUIDELINES Preparing the...

1

––

2

INDEX

Section I TILES

“ TILES STORAGE

“ INSTALLATION GUIDELINES

Preparing the screed

How and when to lay the tiles

Recommended adhesives

Use of adhesives

Instructions for use spatula

Consumption of kits

Joint fillers

Expansion joints

Cartridge Consumption list

Structural joints

Installation in areas subject to direct sun radiation

Underfloor heating

Section II CLEANING AND MAINTENANCE OF

GLOSS-MATT QUARTZ FLOORINGS

“ PRODUCTS NEEDED

“ CLEANING AFTER INSTALLATION AT JOB SITE

“ WASHING BY HAND

“ WASHING WITH A SINGLE-BRUSH MACHINE

“ REGULAR MAINTENANCE at home

“ REGULAR MAINTENANCE in

high-trafficated areas

“ HOW TO SOLVE COMMON

PROBLEMS AT JOBSITE

Section III CLEANING AND MAINTENANCE

OF TEXTURED IRREGULAR QUARTZ SURFACES -

JAIPUR 14.15 and GRAIN FLOORINGS

“ PRODUCTS NEEDED


“ WASHING BY HAND


“ PROTECTION FOR JAIPUR14.15 FLOORINGS

“ PROTECTION FOR GRAIN FLOORINGS




“ HOW TO SOLVE COMMON PROBLEMS AT

JOBSITE

Section IV CLEANING AND MAINTENANCE

OF TEXTURED IRREGULAR QUARTZ SURFACES -

ROCFACE FLOORINGS

“ PRODUCTS NEEDED



“ PROTECTION FOR ROCFACE FLOORINGS




“ HOW TO SOLVE COMMON PROBLEMS AT

JOBSITE

Section V FAQ – GLOSS-MATT and TEXTURED STONE

ITALIANA TILES

3

PRODUCTS AND IMPLEMENTS FOR THE CLEANING AND THE MAINTENANCE OF STONE ITALIANA TILES

STONE ITALIANA products

STONE CLEANER

1 Litre Bottle

STONE TILE CLEANER

1 Litre Bottle

JAIPUR STONE WAX

1 Litre Bottle

FABER CHIMICA product

CEMENT REMOVER

1 Litre Bottle

SINGLE BRUSH MACHINE

WITH NYLON BRISTLE

ADJUSTABLE MOP PAD

HOLDER

SOFT WHITE MOP PAD

WHITE FELT DISC FOR

SINGLE BRUSH MACHINE

MOP OR CLOTH

4

TILES

Section I

TILES STORAGE

Avoid exposing tiles to direct UV radiation

and do not leave the material

OUTDOORS. The tiles placed on A-frames or

packed in crates must be stored indoors.

Slabs should be stored in a manner to prevent

warping, use at least two support beams.

INSTALLATION GUIDELINES

Preparing the screed

The supporting surfaces or foundations

(screed) must be absolutely dry (residual

moisture should not exceed 2,5% measured

using carbide hygrometer), stable,

solid , resistant to compression, sufficient-

ly level and free of dust, grease, wax,

paint, dismantling agents and anything

else that could impair adhesion.

The maturity of screeds is calculated as about

6-8 days per cm of thickness, unless special

quick-drying cements are used. Any pre-

existing concrete, tiled, ceramic or marble

foundations must be solid, free of cracks, well

attached to the base, resistant to the

expected loads and complete with

adequate structural joints.

For further information about any different

type of screed please contact our

commercial offices.

How and when to lay the tiles

The environmental temperature must be

between +5° and +30°C; the residual

humidity of the foundations (screed) must

be maximum 2,5%; the difference in even-

ness of the foundations must be no greater

than 3 mm/Lin m. A diamond disc or dia-

mond water cutter is required to cut tiles. We

recommend positioning large-sized tiles with

the help of a hand suction lifter. In order to

ensure contacts with the foundations, it is

advisable to tap tiles with a rubber hammer

to avoid the formation of air bubbles and

empty spaces.

A good laying and the correct alignment of

the tiles requires the use of open and uniform

joints using specially made nylon spacers.

Recommended adhesives

For Stone Italiana slabs and tiles the traditional

laying using sands and cement is not advised.

It is recommended to use C2F class S1

adhesives (EN: 12004, EN: 12002), such as

Granirapid-Mapei. For the installation of large

sizes (from 60x60 cm up) and in hot weather

conditions it is recommended to use a C2FTE

class S2 adhesive (EN: 12004, EN: 12002), such

as Elastorapid-Mapei. We suggest the use of

a serrated spatula to apply the adhesive, in a

way that the quantity extended onto the

screed ensures coverage/soaking of at least

80% of the Stone Italiana product. For the

laying of large sizes (from 60x60 cm up) we

recommend the double spreading system.

Stone Italiana tiles are supplied finished and

ready to be laid. They are calibrated,

squared, polished and chamfered. Stone

Italiana materials have minimum water

absorption qualities because they are

manufactured using high pressure vacuum

industrial procedures. This results in a high level

of compactness, accentuated by the

minimal percentage of structural polyester

resin subjected to hot catalysis. Their com-

pactness and minimal water absorption

means that, the traditional system sand and

cement (mortar) installation method for Stone

Italiana - requiring the use of large quantities

of water - is not recommended. If the water

cannot escape from the screed or from the

joints, the tiles could warp uncontrollably.

For INTERNAL floorings and wall claddings

we recommend the two-components adhe-

sives (Granirapid by Mapei and/or

Elastorapid by Mapei), composed by compo-

nent A (bag of powder) and component B

(drum of latex).

5

The laying mixture is obtained by mixing

A+B with a mechanical agitator paying

attention to pour the powder into the latex

and not vice versa:

for Granirapid 25 kg component A with 5,5

component B,

for Elastorapid 25 kg component A with

6,25 component B.

For special uses or on particular screeds, we

recommend a high performance adhesive

such as Keralistic T by Mapei (two-compo-

nents polyurethane adhesive). This allows

adhesion to PVC rubber, metal, wood, etc.

especially in situations of humidity, with the

use of large sizes and in environments with

wide ranges of temperature (with conse-

quent risks of expansion), such as in sunlight

exposed areas. The adhesive is made by

pouring the hardener B into the mixture and

then stirring with a mechanical mixer to

obtain a perfectly homogeneous paste.

Please follow Mapei technical and safety

instructions for the use of products.

Visit www.mapei.com

The use of Stone Italiana materials

OUTDOORS is not recommended except

for some limited cases: ventilated wall

claddings using proper mechanical

anchoring systems.

Use of adhesives

A correct use of the adhesive ensures the

good bonding of Stone Italiana materials.

We recommend applying the adhesive with a

serrated spatula, ensuring that the amount

spread onto the foundation (screed) covers

at least 80% of Stone Italiana tiles.

For laying larger sizes (from 60x60 cm up)

and for areas subject to intensive use (hospi-

tals, shopping centres, etc ), we recom-

mend the double spreading system,

(adhesive spread also on the back of the tile)

which guarantees the soaking of 100% of

the surface. Once tiles are laid, it is advis-

able to put a 18/20 kg weight on top of

the 4 corners of tiles for few hours, until

adhesive gets hard. This will avoid the

curling of the corners.

To use the adhesive effectively, the tiles

dosages and instructions must be followed.

The size of the serrated spatula should be

chosen according to the size of the tiles and

the state of the foundation (screed). We rec-

ommend the spreading of a small quantity of

adhesive at a time, making sure that the tiles

are laid within the laying time of the adhe-

sive.

Instructions for use spatula

and/or Granirapid Elastorapid

(average comsumption 7.0 Kg/sqm):

• Spatula no. 5 for the installation of the

following sizes: 30x30 cm,

40x40 cm, 30x60 cm, 60x60 cm



60x120 cm, 120x120 cm

• Spatula no. 10 for installation on

irregular foundations.

Average consumption for these products is:

7 Kg/sqm.

Instructions for use spatula Keralastic T

(average comsumption 6.0 Kg/sqm):



40x40 cm, 30x60 cm, 60x60 cm



60x120 cm, 120x120 cm

and for waterproofing areas

http://www.mapei.com/

6

How to calculate kits

(Granirapid - Elastorapid)

The computation of the kits

Granirapid Grey A+B and Elastorapid Grey

A+B is as follows:

(sqm x 7 kg) : 25 kg

sqm = laying surface

7 Kg/sqm = average adhesive consumption

25 Kg = weight for bags Granirapid Grey /

Elastorapid Grey

The result rounding up is the equivalent to the

numbers of the needed kits (A+B)

I.e.: laying area = 150 sqm

(150 sqm x 7 kg) : 25 kg

=

No. 42 kits (A+B) Granirapid Grey/Elastorapid

Grey

A kit is composed by 1 bag 25.0 kg (A)

+ one drum latex 5.5 kg (B) Granirapid Grey

+ one drum latex 6.25 kg (B) Elastorapid Grey

Please note that a kit is composed by: 1 bag

25.0 kg + 1 drum latex 5.5 kg

How to calculate kits for (Keralastic T)

The computation of the kits Keralastic T

is as follows:

(sqm x 7 kg) : 5/10 kg

sqm = laying surface

6 Kg/sqm = average adhesive consumption

5/10 Kg = weight for plastic drum Keralastic T

Joint fillers

Installation of floor tiles without joints

is to be utterly avoided.

The width of the joints depends on the size

of the tiles according to European Standards

( minimum values from 3 to 6 mm):

• 3 mm for: 30x30 cm, 40x40 cm

• 4 mm for: 30x60 cm, 60x60 cm

• 6 mm for: 30x120 cm, 60x120 cm,

120x120 cm

Joint fillers could be made by using high

performance cementitious mortar ready to

use, in the desired colours (such as Ultracolor

Plus by Mapei). It is forbidden to use epoxy

joints. Here following the consumption

quantity:

• Sizes: 30x30 cm and 30x60 cm

0.50 Kg/smq

• Sizes: 40x40 cm, 60x60 cm, 30x120 cm

and 60x120 cm

0.30Kg/smq

• Sizes: 120x120 cm

0.20 Kg/smq



Visit www.mapei.com

Expansion joints

Expansion joints must be done once the floor-

ing is installed, dividing up the flooring area

into 4x4 lm squares.

It is advisable to leave joints wide enough

to allow filling with one-component silicon

sealant (Mapesil AC by Mapei) around

the perimeter and at walls, pillars and

steps etc.

Floor tiles must be laid minimum 7 mm

detached from perimetrical walls. The

installation of Stone Italiana materials

outdoors is not recommended.



Visit www.mapei.com

Cartridge Consumption list

(Mapesil AC by Mapei)

with joints 5 mm wide and 10 mm deep

50 Sqm laying area – no. 7 cartridges






Lin m/cartridge 6.00

The calculation does not consider any pillar

and/or walls positioned inside the laying area.



7

Structural joints

Structural joints must be respected, clearly

visible on the screed and specified in the

project; in new constructions they must be

done in the areas where ground settlement

took place and “natural” openings occured

throughout the years.

Installation in areas subject to direct sun

radiation

For those areas subject to considerable sunlight

exposures (i.e.: through windows, direct

sunlight) provide STOPSOL (UV BLOCK) glass,

and it is necessary to use a R2T (EN:12004)

adhesive, such as Keralastic T-Mapei, up to

the fractionation (dilatation joint) of the area

not exposed to the sun. The use of an

adhesive such as Keralastic T is recommended

for those specific situations where the

engineered quartz is installed in demanding

conditions and on special supports.


instructions for the use of the above mentioned

adhesives. Visit www.mapei.com

Underfloor heating

In floors with underfloor heating the biggest

size usable is 60x60cm and the correct

adhesive type to be used is C2FTE class S2

(EN: 12004, EN: 12002), as Elastorapid-Mapei

(otherwise Kerabond T + Isolastic). Should

there be a floor area receiving direct sunlight

the correct adhesive type to use is R2T (EN:

12004) as Keralastic T – Mapei.

The use of Stone Italiana materials OUTDOORS

is not recommended, unless as ventilated all

cladding with mechanical anchoring.

8

FLOORINGS IN GLOSS – MATT QUARTZ

Section II

Cleaning and maintenance instructions

for STONE ITALIANA GLOSS-MATT TILES

PRODUCTS NEEDED

STONE CLEANER is an easy-to-use neutral

detergent, specifically developed by Stone

Italiana for the routine cleaning of all its

materials, included those containing mother

of pearl and marble inserts (Lido, Poloperla,

Pittiperla, Light Doha).

STONE CLEANER is available in 1 litre bottle.

STONE TILE CLEANER is a slightly acidic cleaner

easy to use, suitable for the cleaning after

tiles installation. STONE TILE CLEANER can be

used on all Stone Italiana materials excluded

those containing mother of pearl and marble

inserts (Lido, Poloperla, Pittiperla, Light Doha).

STONE TILE CLEANER is available in 1 litre

bottle.

All of these products have been specifically

designed and developed for Stone Italiana.

CLEANING AFTER INSTALLATION AT JOB SITE

Initial cleaning after floor installation can

only be performed once the grout joints are

dry.

WASHING BY HAND

Product needed: STONE TILE CLEANER

(slightly acidic cleaner)

Not to be used on materials containing

mother of pearl and marble inserts

Dilution Ratio: 1 part product and 2 parts

water (1L. to 2L. water)

Coverage: 70 to 100 sqm (at the above rec-

ommended dilution ratio)

Recommended cleaning implements:

adjustable mop pad holder

CLEANING INSTRUCTIONS

• In a bucket, prepare the STONE TILE

CLEANER solution as directed and apply it

over the surface. Scrub the surface.

• Wash a small section of floor at a time (10

to 20 sqm).

• After the first washing, remove all dirt water

residues within a reasonably short time. To do

so, use a wet vacuum cleaner.

• Rinse thoroughly with clean water and

vacuum again to remove any residues.

WASHING WITH A SINGLE-BRUSH MACHINE



Not to be used on materials containing

mother of pearl


water (1 L. to 2 L. water)



Recommended cleaning implements: sin-

gle-brush machine, white felt disc for single

brush-machine.


• Prepare a solution of STONE TILE CLEANER

and water and pour it in the tank of the

single-brush machine.

• Apply the STONE TILE CLEANER solution on

the floor using a scrubbing brush and then

wash with the single-brush machine, releasing

on the surface, when necessary, the solution

of STONE TILE CLEANER contained in the

single-brush tank.


to 20 sqm) and, after the first pass, remove

dirt water residues with a wet vacuum

cleaner.

Then proceed to wash the next section.

• On completion of the first pass with STONE

TILE CLEANER, rinse thoroughly with clean

water and vacuum all residues. Use a mop to

remove any rubber marks left by the wet

vacuum cleaner.

9

REGULAR MAINTENANCE

At home

Product needed:

STONE CLEANER (neutral detergent)

Dilution Ratio: 30 g (3 tablespoonfuls) of

product to 5 L. water

Coverage: 25 to 35 sqm (at the above

recommended dilution ratio).


• Clean the surface with the neutral

detergent STONE CLEANER at the

recommended dilution ratio.

• Always rinse thoroughly after washing.

REGULAR MAINTENANCE

in high-trafficated areas

Products needed:

STONE CLEANER (neutral detergent),

STONE TILE CLEANER (slightly acidic

detergent).

• STONE CLEANER




recommended dilution ratio)

• STONE TILE CLEANER (not to be used on

materials containing mother of pearl)






• Clean the surface with our neutral

detergent STONE CLEANER or slightly acidic

cleaner STONE TILE CLEANER, at the



IMPORTANT NOTE

There are many different products for the

initial cleaning and regular maintenance

of the floorings available on the market,

but not all of them are suitable. Avoid all

basic and alkaline products, those contai-

ning waxes or solvents, ammonia, sodium

hypochlorite, Marseille soap or silicones

(usually referred to as Polysiloxane on the

product labels).

If, due to very high traffic, the colour of the

flooring appears to be changing to a greyish

tone (in the case of light coloured surfaces),

we recommend that you alternate washing

the floor with STONE CLEANER, a neutral-ph

detergent, and STONE TILE CLEANER, at the

recommended dilution ratios, and then

proceed to rinse. By using STONE TILE

CLEANER and STONE CLEANER in turns, you

will be able to keep your floor clean

effortlessly. Please remember that STONE TILE

CLEANER may not be used on

surfaces containing mother of pearl and

marble inserts.

NOTE FOR HARD-TO-CLEAN MATERIALS

In case of light-coloured flooring materials, it

may be necessary to clean them periodically

with STONE TILE CLEANER undiluted; always

rinse thoroughly. Never use STONE TILE

CLEANER on surfaces containing mother of

pearl and marble inserts.

HOW TO SOLVE

COMMON PROBLEMS AT JOBSITE

Hazy surface when viewed with the light

coming from behind.

Floor gets stained easily In most cases, this

type of problem is due to the use of

unsuitable cleaners that leave a thin coat on

the surface, which gets dirty more easily than

the surface itself.


(slightly acidic detergent)

Dilution Ratio: undiluted

Coverage: 20 to 30 sqm/L.


adjustable mop pad holder + soft white mop

pad.


• Apply a thin and uniform coat of STONE TILE

CLEANER and leave it on from 15 to 30 minu-

tes, scrubbing the area periodically.

• At the end of this time, rinse thoroughly

with clean water. Repeat the process if

necessary. Never use STONE TILE CLEANER on

surfaces containing mother of pearl and

marble inserts.

10

FLOORINGS IN JAIPUR14.15 and GRAIN FINISHING

Section III

Cleaning and maintenance instructions for

JAIPUR14.15 - GRAIN STONE ITALIANA TILES

PRODUCTS NEEDED



Italiana for the routine cleaning of all its

materials in JAIPUR and GRAIN. STONE

CLEANER is available in 1 litre bottle.


easy to use, suitable for the cleaning after

tiles installation. STONE TILE CLEANER is

available in 1 litre bottle.

JAIPUR STONE WAX is a protective product for

floorings in JAIPUR and GRAIN finishing. It is

used to level out irregularities on quartz stone

surfaces, without altering their original

appearance. As a result, a floor protected

with JAIPUR STONE WAX will be easier to

clean. JAIPUR STONE WAX is available in 1 litre

bottles.


designed and developed for Stone Italiana.




dry.

WASHING BY HAND








adjustable mop pad holder


• In a bucket, prepare the STONE TILE

CLEANER solution as directed and apply it

over the surface. Scrub the surface.


to 20 sqm).

• After the first washing, remove all dirt water

residues within a reasonably short time.

To do so, use a wet vacuum cleaner.

• Rinse thoroughly with clean water and

vacuum again to remove any residues.








Recommended cleaning implements: sin-

gle-brush machine, white felt disc for single

brush-machine.


• Prepare a solution of STONE TILE CLEANER



• Apply the STONE TILE CLEANER solution on

the floor using a scrubbing brush and then

wash with the single-brush machine, releasing

on the surface, when necessary, the solution

of STONE TILE CLEANER contained in the

single-brush tank.


to 20 sqm) and, after the first pass, remove

dirt water residues with a wet vacuum

cleaner.

Then proceed to wash the next section.

• On completion of the first pass with STONE

TILE CLEANER, rinse thoroughly with clean

water and vacuum all residues. Use a mop to

remove any rubber marks left by the wet

vacuum cleaner.

11

PROTECTION FOR FLOORINGS

JAIPUR14.15 finishing

Product needed: JAIPUR STONE WAX

Dilution Ratio: pure


PROTECTION FOR FLOORINGS

GRAIN finishing


Dilution Ratio: 50% (1 L. product to 1 L.

water)

Coverage: 60 to 80 sqm/L. (at the above


PROTECTION INSTRUCTIONS (JAIPUR14.15 and

GRAIN)

• After washing, wait until the surface is com-

pletely dry.

• Apply a thin coat of JAIPUR STONE WAX

(pure or diluted) using a mop or a soft cloth.

• Allow to dry for at least 2 hours before wal-

king on the floor.

NOTE

The application of JAIPUR STONE WAX is

absolutely required for light-coloured sur-

faces, while being strongly recommended for

all other colours.

REGULAR MAINTENANCE

At home

Product needed:








detergent

STONE CLEANER at the recommended

dilution ratio


REGULAR MAINTENANCE

In high-trafficated areas

Products needed:



detergent).

• STONE CLEANER


product to 5 L.water



• STONE TILE CLEANER




ommended dilution ratio).







IMPORTANT NOTE



of the floorings available on the market, but

not all of them are suitable. Avoid all

basic and alkaline products, those containing

waxes or solvents, ammonia, sodium



product labels).










will be able to keep your

floor clean effortlessly.

12





rinse thoroughly.

HOW TO SOLVE


1) Hazy surface when viewed

with the light coming from behind.

Floor gets stained easily

In most cases, this type of problem is due to

the use of unsuitable cleaners that leave a

thin coat on the surface, which gets dirty

more easily than the surface itself.






Adjustable mop pad holder + soft white mop

pad.



CLEANER and leave it on form 15 to 30 minu-




necessary.

2) The colour differs from the original

one and the floor does not clean easily

Generally this problem can be traced to

incorrect or lacking cleaning at the end of

installation. To solve it, please see the

instructions in Section “INITIAL CLEANING

AFTER INSTALLATION”. Alternatively, clean

the surface with STONE TILE CLEANER undilut-

ed and rinse thoroughly with clean water;

then apply a thin coat of JAIPUR STONE WAX

undiluted over a clean and dry surface. Allow

to dry for at least 2 hours before walking on

the floor.

13

FLOORINGS IN ROCFACE FINISHING

Section IV

Cleaning and maintenance instructions for

STONE ITALIANA ROCFACE TILES

PRODUCTS NEEDED



Italiana for the routine cleaning of ROCFACE

materials. STONE CLEANER is available in 1

litre bottle.


easy to use, suitable for the regular

maintenance of ROCFACE high trafficated

areas. STONE TILE CLEANER is available in 1

litre bottle.

CEMENT REMOVER by Faber Chimica

(www.faberchimica.com) are acid

detergents necessary for the cleaning after

installation at job site of ROCFACE finishing

tiles. CEMENT REMOVER is available in 1 litre

bottle.

JAIPUR STONE WAX is a protective product for

floorings in ROCFACE finishing. It is used to

level out irregularities on quartz stone

surfaces, without altering their original

appearance. As a result, a floor protected

with JAIPUR STONE WAX will be easier to

clean. JAIPUR STONE WAX is available in 1 litre

bottles.


designed and tested on Stone Italiana

ROCFACE finishing.

They are like no other cleaning and

protective products available in the market

place today.




dry.


Products needed:

CEMENT REMOVER (acidic detergents)

Dilution Ratio:

1:1, that is 1 part product and 1 part water (1

L. detergent to 1 L. water)

Coverage:

13 to 15 sqm (at the above recommended

dilution ratio)


single-brush machine with nylon brushes


• Prepare a solution of CEMENT REMOVER



• Apply the solution on ROCFACE

flooring using the single-brush machine

equipped with nylon brushes.

• After the first pass, remove dirt water

residues with a wet vacuum cleaner in short

time.

• On completion of the first pass, rinse

thoroughly with clean water and vacuum all

residues. If necessary, repeat the operation

until all residues are completely removed.

PROTECTION FOR FLOORINGS -

ROCFACE finishing


Dilution Ratio: pure


Equipment needed: mop or soft cloth

PROTECTION INSTRUCTIONS

• After washing, wait until the surface is com-

pletely dry.

• Apply a thin coat of JAIPUR STONE WAX

(pure) using a mop or a soft cloth.

• Allow to dry for at least 2 hours before wal-

king on the floor.

http://www.faberchimica.com/

14

NOTE

The application of JAIPUR STONE WAX is

absolutely required for light-coloured sur-

faces, while being strongly recommended for

all other colours.

REGULAR MAINTENANCE

At home

Product needed:








detergent

STONE CLEANER at the recommended

dilution ratio


REGULAR MAINTENANCE

in high-trafficated areas

Products needed:



detergent).

• STONE CLEANER


product to 5 L.water



• STONE TILE CLEANER




ommended dilution ratio).







IMPORTANT NOTE



of the floorings available on the market,

but not all of them are suitable. Avoid all

basic and alkaline products, those containing

waxes or solvents, ammonia, sodium



product labels).










will be able to keep your floor clean

effortlessly.





rinse thoroughly.

HOW TO SOLVE


1) Hazy surface when viewed

with the light coming from behind.

Floor gets stained easily

In most cases, this type of problem is due to

the use of unsuitable cleaners that leave a

thin coat on the surface, which gets dirty

more easily than the surface itself.






Adjustable mop pad holder + soft white mop

pad.

15



CLEANER and leave it on form 15 to 30 minu-




necessary.

2) The colour differs from the original

one and the floor does not clean easily

Generally this problem can be traced to

incorrect or lacking cleaning at the end of

installation. To solve it, please see the

instructions in Section “INITIAL CLEANING

AFTER INSTALLATION”. Alternatively, clean

the surface with STONE TILE CLEANER undilut-

ed and rinse thoroughly with clean water;

then apply a thin coat of JAIPUR STONE WAX

undiluted over a clean and dry surface. Allow

to dry for at least 2 hours before walking on

the floor.

16

FAQ - STONE ITALIANA TILES - GLOSS AND

TEXTURED

Section IV

Faq – frequently asked questions on

STONE ITALIANA TILES

Is the initial cleaning after installation really

important for STONE ITALIANA quartz-based

materials?

Yes. The initial deep cleaning after installation

is essential for Stone Italiana surfaces. It

affects the performance of the flooring.

How should the floor be cleaned to achieve a

workmanlike result?

To clean the floor properly after installation:

• you should follow attentively Stone Italiana

cleaning and maintenance instructions;

• use a single-brush machine, where possible;

• any residues should be vacuumed, rather

than swept up or dusted;

• the floor must be rinsed with clean water

and any residues must be vacuumed up.

What kind of inconvenience may occur if the

initial cleaning is not performed properly or if

it is not performed at all?

The problems due to an improper initial

cleaning or to the fact that the floor was not

cleaned at all can result in:

• hazy surface, that does not clean easily;

• dull and “washed-out” appearance;

• formation of opaque spots, although the

material is stain-proof;

• hazy appearance when the surface is

viewed with the light coming from behind.

The above problems are all more evident on

matt finishes.

Can it happen that a quartz floor with irregular

textured surface JAIPUR14.15, GRAIN,

ROCFACE appears discoloured after the initial

cleaning, especially along joint lines?

How can this problem be solved?

Yes, this problem can occur and it is mostly

due to the installation process itself. Probably,

the grout used to fill the joints was left on the

floor too long and thus reacted with the

quartz surface.

In this case, after an initial deep cleaning with

STONE TILE CLEANER (or CEMENT REMOVER for

Rocface) you should treat the surface with

JAIPUR STONE PROTECTOR* (*upon demand)

however, this is an uncommon circumstance,

in which the original colour of the surface

needs to be restored.

Once the floor has been treated with JAIPUR

STONE PROTECTOR, we recommend that you

do not apply JAIPUR STONE WAX over it,

because the surface becomes extremely

water repellent, making it difficult to apply

the wax product.

What are your suggestions to solve the

problems caused by an improper initial

cleaning?

Use STONE TILE CLEANER in pure or diluted

form, depending on the amount of residues,

stains and hazy spots (except for materials

containing mother of pearl and marble

inserts, on which you must use STONE

CLEANER). Always rinse thor-oughly after

applying the product.

What is Jaipur Stone Wax intended for?

(for JAIPUR14.15, GRAIN and ROCFACE

finishes only)

JAIPUR STONE WAX is used to level out

irregularities on quartz stone surfaces, without

altering their original appearance. As a result,

a floor protected with JAIPUR STONE WAX will

be easier to clean: it is sufficient to use the

neutral detergent STONE CLEANER instead of

aggressive detergents that might damage

the surface in the long time.

17

Should JAIPUR STONE WAX always be used on

JAIPUR14.15, GRAIN, and ROCFACE floors?

Yes, it must always be used on light-coloured

JAIPUR, GRAIN, LUNARE and ROCFACE

finished floors and it is strongly recommended

for darker shades.

How to remove coloured stains or grease

from the floor?

To remove coloured stains or grease from the

floor, you can use Coloured Stain Remover

and Oil & Grease Remover, both by Faber

Chimica. www.faberchimica.com

What are the criteria for a correct

maintenance of Stone Italiana materials?

To have performed properly the initial

cleaning after installation, following Stone

Italiana instructions, using the detergents

STONE CLEANER and STONE TILE CLEANER

(CEMENT REMOVER for Rocface) and

protecting the surfaces with JAIPUR STONE

WAX where needed (JAIPUR14.15, GRAIN,

ROCFACE).

Rev. 2015

Date post:	30-Apr-2020
Category:	Documents
Upload:	others
View:	3 times
Download:	0 times

INDEX [] · INDEX Section I TILES “ TILES STORAGE “ INSTALLATION GUIDELINES Preparing the...

Documents