Index 383

Index

3M .............................................. 108.348 process ......................................... 272

7 -S-Concept. ....................................... .43 process rgengineering ................... 277

80-20 rule .......................................... 186 strategy .................................. 153. 154

A C ABB .................................................... 250 Casestudy

Analysis Challenger disaster ......................... 92

competence ................................... 127 Gore-Tex ....................................... 304

competitor ...................................... 120 IKEA .............................................. 335

corporate ................................ 123. 144 Integration of a system .................... 64

environmental. ............... 112. 114. 144 Merger of BP and ARAL .................. 49

industry .......................................... 118 Shell Brent Spar .............................. 98

strategie ......................................... 133 Southwest Ai~ines ......................... 203

SWOT ............................................ 133 Technology-based Enterprise Start-Up

system methodology ........................ 85 .................................................... 76

Approach Centralization .................................... 216

administrative ................................... 41 Challenger ........................................... 92

humanistic ....................................... .42 Change

situational ......................................... 72 culture ........................................... 332

system-based .................................. 55 evolution ........................................ 360

Arai ..................................................... .49 planned .................................. 353. 355

process ......................................... 354 B radical .................................... 278. 360 Balance Scorecand ............................ 193

resistance ...................................... 358 BCG Portfolio ..................................... 163 revolution ...................................... 360 Board of directors model .................... 297

Communication process ...................... 60 Boand structure .................................. 297

Competence analysis ........................ 127 BP ....................................................... .49

Competilive advantages .................... 166 BSC Management System ................ 196

Corporate Business

analysis .................................. 123. 144 area ....................... 152.154.168.250

control ............................................. 68 objective ......................................... 160

R. Baldegger, Management in a Dynamic Environment, DOI 10.1007/978-3-8349-3748-3,© Gabler Verlag | Springer Fachmedien Wiesbaden 2012

384

culture .............. 43, 173,315,327,330

development .................................. 352

mission ........................................... 146

model ....................................... 47, 215

policy ............................................. 155

political process ............................. 143

principle ......................................... 142

service ........................................... 233

strategy .......... 110, 151, 153, 154, 158

Culture ................................................. 45

Bleicher typology ........................... 323

DeallKennedy typology .................. 321

developmenl .................................. 318

effects ............................................ 328

Golfee/Jones typology ................... 324

level ............................................... 318

Pümpin/KobilWüthrich typology ..... 325

symbol ........................................... 320

type ................................................ 321

Cybemetics .......................................... 58

model ............................................... 59

system theory .................................. 56

D Decision

making ............................................. 38

making methodology ........................ 35

Delegation ......................................... 227

Deutsche Telekom AG ....................... 274

Divisional plan .................................... 176

E Environment, Environmental

analysis .......................... 112, 114, 144

Index

development ................................... 27

entreprise-specific ..................... 25, 73

general ............................... 25, 73, 120

model .............................................. 26

F Five forces ........................................ 118

Functions

management ................................... 30

operational ...................................... 29

G Gore-Tex ........................................... 304

Growth matrix .................................... 160

H Hierarchy of Resources ..................... 125

IBM .................................................... 142

Information technologies ................... 281

Input .................................................... 28

Integration inside-out ........................ 348

Integration outside-in ........................ 348

J Job

corporate service ........................... 233

li ne ................................................ 232

stalf ............................................... 232

types ............................................. 231

Job contract ...................................... 235

Job description .................................. 235

Index 385

L Multi-dimensional concepts ............... 247

Lean management.. ................... 254, 256

added value ................................... 257 N elements ........................................ 256 Novartis ............................................. 243

Leica Geosystems ............................. 274

Lewin ................................................. 354 o

Ufe cycle

demand .......................................... 139

Objective

formulation ............................. 186, 189

product ........................................... 138 setting ........................................... 181

soll ................................................ 191 technology ..................................... 140

Une jobs ............................................ 232 One-dimensional concepts ................ 239

Organization, Organizational.. ........... 215

M 90· Shill ........................................ 279

Magie trilogy ........................................ .45 chart .............................................. 233

Management cluster ........................................... 263

by objectives .................................. 178 divisional ....................................... 240

competence ..................................... 34 fonm ........................................ 216, 237

function ...................................... 30, 95 functional ....................................... 239

institution .......................................... 32 gap ................................................ 237

level ................................................. 95 holding company ........................... 244

method ............................................. 35 level. .............................................. 219

process .......................................... 272 matrix ............................................ 247

scientific .......................................... .40 multidimensional ........................... 247

situational. ........................................ 73 principle ......................................... 225

tool ................................................... 35 tensor ............................................ 253

Market 1001 ................................................ 233

core ................................................ 168 virtual ............................................ 259

niche .............................................. 168 Output ................................................. 28

Market attractiveness ......................... 166 Outsouncing ....................................... 284

Matrix jobs ......................................... 233

Mettler-Toldeo GmbH ........................ 346 p

Mintzberg ........................................... 224 Pareto principle ................................. 186

PIMS ................................................. 137 Mission Statement ............................. 146

Muda .................................................. 256 Planning system ................................ 175

386 Index

Problem by customer group ........................ 280

definition .......................................... 36 by customer type ........................... 117

holistie .............................................. 81 by purchasing behavior ................. 117

proe9Ssing ....................................... 37 extemal ......................................... 157

situation ........................................... 81 geographie .................................... 117

Proe9Ss inside-out ...................................... 155

business reengineering .................. 277 outside-in ...................................... 155

communication ................................. 60 product-related .............................. 117

continuous improvement... ............. 276 strategie ........................................ 154

deseription ..................................... 269 type ............................................... 280

feature ........................................... 269 Share matrix ...................................... 160

hierarchy ........................................ 275 Shareholder value ............................... 26

management. ................................. 282 Shell .................................................... 98

management typlologies ................ 275 Silo organization ............................... 268

organization ................... 266. 285. 287 Situational management ..................... 73

type ................................................ 272 SME .................................................... 74

Process types .................................... 272 Southwest Airlines ..................... 203. 298

Product management ........................ 251 Span cf control. ................................. 230

Puma ................................................. 260 Spezialisation .................................... 226

Slaff jobs ........................................... 232 R Slakeholder concept ........................... 26 Reebok .............................................. 158

Slakeholder management... .............. 115 Resource

Strategy. Strategie ....................... 45. 103 hierarchy ........................................ 125

analysis ......................................... 133 Revolution .......................................... 360

eoncept ......................................... 109

S eontrol ........................................... 177

Scenario teehnique ............................ 121 framework ..................................... 142

Seientifie management ...................... ..40 implementation .............................. 175

S-curve concept... .............................. 140 management process .................... 112

segmenlation planning ........................................ 151

internai ........................................... 157 rules .............................................. 137

Segmentation success faetar ................................. 43

by complexity ................................. 280 thinking .......................................... 108

virtualization .................................. 262

Index 387

Structure .............................................. 45 seil-regulation ........................... 59, 67

organizational dimension ............... 220 stability ............................................ 57

Subsystem ........................................... 56 viable ............................................... 70

Success

factors ............................................ 1 07 T

potential ......................................... 1 06 Total quality management.. ............... 276

Super-system ....................................... 56 Transfonmation Model ......................... 28

Supervisory board model.. ................. 297 U

Support UBS ................................................... 299

proeess .......................................... 272 ULF ..................................................... 76 Swiss Re ............................................ 248

SWOT V analysis .......................................... 133 Value ehain ................................ 128, 271

matrix ............................................. I34 Virtual organization ........................... 259

System ................................................. 56 Virtualization strategies ..................... 262

eharacteristie .................................... 55 Vision ................................................ 141

open ................................................. 69

planning ......................................... 175 W

potential ......................................... 351 Wal-Mart ........................................... 143