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India Infoline-Insurance Ppt

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    Spreading awareness about the

    insurance products and

    generating leads

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    Executive Summary

    India Infoline is the biggest corporate agent forICICI Prudential Life Insurance

    Insurance Selling is not like selling any otherproduct. While selling this intangible productwe are actually selling death benefit, whichmakes it less attractive because customers areless interested in a product whosebenefit will be received after their death

    This project deals with spreading awarenessabout the insurance products and generatingleads in Ahmadabad city.

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    The steps followed by me were:

    Cold calling

    Lead generation

    Visiting the leads

    Pitching the product

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    Introduction

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    India Infoline is a one-stop financial services

    shop, most respected for quality of its advice,

    personalized service and cutting-edge

    technology.

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    India Infoline Group

    The India Infoline group, comprising the holding company,India Infoline Limited and its wholly-owned subsidiaries ,straddle the entire financial services space with offeringsranging from Equity research, Equities and derivativestrading, Commodities trading, Portfolio ManagementServices, Mutual Funds, Life Insurance, Fixed deposits, GoIbonds and other small savings instruments to loan productsand Investment banking. India Infoline also owns andmanagesthewebsiteswww.indiainfoline.comandwww.5paisa.com

    The company has a network of 976 businesslocations(branches and sub-brokers) spread across 365cities and towns. It has more than 800,000 customers.

    http://www.indiainfoline.com/aboutus/%20http:/www.indiainfoline.comhttp://www.indiainfoline.com/aboutus/%20http:/www.indiainfoline.comhttp://www.5paisa.com/http://www.5paisa.com/http://www.indiainfoline.com/aboutus/%20http:/www.indiainfoline.com
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    INDIA INFOLINE GROUP

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    India Infoline Media and Research

    Services Limited.

    The content services represent a strong

    support that drives the broking , commodities,

    mutual fund and portfolio management

    services businesses. Revenue generation is

    through the sale of content to financial and

    media houses, Indian as well as global

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    India Infoline Commodities Limited.

    India Infoline Commodities Ltd. Enjoys

    memberships with the MCX and NCDEX, two

    leading Indian commodities exchanges ,and

    recently acquired membership of DGCX.

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    India Infoline Marketing &Services

    India Infoline Marketing and Services Limited

    is the holding company of India Infoline

    Insurance Services Limited and India Infoline

    Insurance Brokers Limited

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    India Infoline Marketing &Services

    It is the largest Corporate Agent for ICICI Prudential LifeInsurance Co Limited, which is India's largest privateLife Insurance Company. India Infoline was the firstcorporate agent to get licensed by IRDA in early 2001.

    India Infoline Insurance Brokers Limited India InfolineInsurance Brokers Limited is a newly formed subsidiarywhich will carry out the business of Insurance broking.We have applied to IRDA for the insurance broking

    license and the clearance for the same is awaited. Postthe grant of license, we propose to also commence thegeneral insurance distribution business.

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    India Infoline Investment Services

    Limited

    India Infoline Investment Services Private Limitedconsists of the following step-down subsidiaries.

    (a) India Infoline Distribution CompanyLimited(distribution of retail loan products)

    (b) Money line Credit Limited (consumer finance)

    (c) India Infoline Housing Finance Limited(housingfinance)

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    IIFL (Asia) Pte Limited

    IIFL (Asia) Pte Limited is wholly owned

    subsidiary which has been incorporated in

    Singapore to pursue financial sector activities

    in other Asian markets.

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    Indian Insurance Industry

    Insurance constitutes one of the major segments of the financialmarket. Insurance services play predominant role in the process offinancial intermediary. Today insurance industry is one of the mostgrowing sectors in India. There is lot of potential in the IndianInsurance Industry.

    Recently there has been a hike in FDI (Foreign Direct Investment)limit from 26% to 49%

    in the insurance sector. Government may in near future allow 49%FDI in Insurance. This would lead to more capital inflow by foreignpartner

    Right now the insurance industry has great opportunities in acountry like India or China which huge population. Also thepenetration of insurance in India is very low in both life and non-lifesegment so there is lot potential to be tapped.

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    Competitor

    Analysis of ICICI

    Prudential

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    In the Insurance Sector, LIC is the largest

    player. But its share has been consistently

    reducing since liberalization and privatization

    of this sector

    INDUSTRY GROWTH RATE IS 36%

    Left (Image)

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    SWOT analysis ofI.C.I.C.I Prudential

    Insurance Products

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    Strengths

    The biggest strength of the organization is

    the:

    Money power which makes them ignorant

    about the gestation period.

    Brand image , brand experience and

    innovative products.

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    Weakness

    High targets for the financial advisors and

    sales department.

    Many competitors in the market sell the same

    product with a slight difference in premium

    and offerings

    The reach in semi-urban areas and rural

    markets is still very less

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    Opportunity

    Huge market is still untapped, out of 320millio

    n insurable markets only 20 % is insured.

    Health insurance and pension schemes have

    an estimated market potential of 15billion

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    Threats

    Players like Bajaj and Birla Sun life have low

    premium for similar plans.

    Entry of many other private companies with

    equally strong experience and financial strengthof foreign partners is making the competition

    difficult and saturating the urban markets.

    LIC has woken up from sleep and is followingcompetitive strategies. Its huge surplus in Life

    fund gives a capability to lodge a price war.

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    Observations

    LACK OF AWARENESS AMONG THE PEOPLE:

    This is the biggest limitation found in this sector thatpeople are not aware of the necessity and importanceof the insurance in their life. They are not aware howuseful life insurance can be for their family membersif something happens to them.

    Perception of the people towards insurance sector:

    People still consider insurance as a tax saving device.So today there is always a rush to buy Insurance policyonly at the end of the financial year making the other 9months dry for this business

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    Insurance does not give good returns:

    Still people think that insurance does not give good returns. They are notaware of the modern UNIT LINKED INSURANCE PLANS which are offeredby most private players these days. They still carry the perception that ifthey take insurance they will get 5-6%returns which is not true now adays. Now a days most of the modern ULIPs give returns which are much

    more than the returns from Fixed deposits, National saving certificate,Post office deposits and Public Provident fund.

    Lack of awareness about the earning opportunity in the insurancesector-People still today are not aware about the earning opportunity thatthe insurance sector gives. After the privatization of the insurance sector

    many private giants have entered the insurance sector. These privatecompanies in order to beat the competition and to increasetheir Insurance Advisors to increase their reach to the customers aregiving very high commission rates but people are not aware of that.

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    Increased competition

    Today the competition in the insurance sector hasbecome very stiff. Currently there are 14 LifeInsurance companies working in India includingthe LIC(life insurance corporation of India). Todayeach and every company is trying to increasetheir Insurance Advisors so that they can increasetheir re chin the market. This situation has

    created a scenario in which to recruitlife insurance advisors and to sell life insurancepolicy has become very very difficult.

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    Recommendations

    The insurance products should not be pitched as pureinsurance products but as investment instruments

    A ULIP offers a wide choice of funds, ranging throughequity, debt, cash, or a combination of the three. The

    customer is also offered the option of choosing fundmix based on his desired asset allocation.

    Customer can choose from various fund options i.e.R.I.C.H., Multiplier, Flexi Growth, Flexi Balanced,Balancer, Protector, Preserver. These have varying

    equity and debt mix and accordingly they give returns.Higher investment in equity , higher returns but riskwill be also higher .

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    Regional language is very important in giving

    personal touch So ICICI prudential should print

    product details in regional language.

    ICICI prudential should look forward for

    more interactions with customers through

    arranging the annual meeting.

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    Various needs can be

    The insurance products should be pitched

    according to the life stage need.25-

    30 Seeking job, trying to save, house /car

    loans.30-35 Marriage expenses,35-

    50 Children's education.50-

    55 Spending on parent's medicalexpenses.60 onwards Own retired life

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    Riders

    A rider is a clause or condition that is added on to abasic policy providing an additional benefit.

    Insurers find it easier and covenient to have a smallnumber of basic plans , with riders being offered as

    options, effectively the prospect has a numberof options to choose from. Such options enablecustomisation of the product. Various riders are:

    Increased death benefit , being twice or even more

    than the survival benefit.

    Accident benefit allowing double the Sum Assuredif death happens due to accident.

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    Permanent disability benefits , covering loss oflimbs, eyesight, hearing , speech etc.

    Dreaded disease cover, providing additionalpayments( in lump some or in installments), if the

    life insured requires medical attention because ofspecified conditions like cancer, cardiac or stroke ,kidney failure etc.

    Cover to continue beyond maturity age for same

    Sum assured or higher Sum Assured. Option to increase cover within specified limits or

    dates

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    Managerial Learning

    Intermediary plays a very important role because ofthe following reasons :

    Its a personalized type of marketing.

    Moral hazard of the insured is to be judged.

    Layman does not know insurance He has to be guided for the best cover

    He has to be given service in terms of proposal form,claim form, getting refunds, giving policies, receipts ,

    cover notes. He has to be told about requirements and

    documentation.


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