India Shankar Aggarwal

8/10/2019 India Shankar Aggarwal

1/71

1

NationaleNational

e

GovernancePlanGovernance

Plan

Presentedby:ShankarAggarwal,JointSecretary,DIT


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INDIA


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ChallengesChallenges

1.2billionpeople

600,000+villages,

70%

population

rural

Multiethnic,Multireligioussociety

Multilingual:22Officiallanguages

Multiparty,

Multi

tiered

democracy

35States&UTs;240,000+LocalBodies


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HighlightsHighlights

AcceleratingGDP

growth

:

200708:7.09%

200809:6.7%

200910:7.9%

Explosive telecomgrowth:Over560milliontelecomsubscribers

60millionInternetusers

7.83millionbroadbandsubscribers

RapidlygrowingIT/Servicessector: ITandITeSExports:US$49.7billionforFY0910

ComputerizationofRailwayReservationandTicketing IncomeTax MCA21 ePassport

Socioeconomicanddigitaldivide


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NationaleNational

e

Governance

Plan

VisionGovernance

Plan

Vision

Make all Government services accessible to thecommon man in his locality, through common

service delivery outlets and ensure efficiency,

transparency & reliability of such services ataffordable costs to realise the basic needs of the

commonman.

NeGPapprovedbytheCabinetinMay2006


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StrategytoRealizeVisionStrategytoRealizeVision

FocusonServices&Servicelevels

BusinessProcessReengineering&ChangeManagement

CreationofServiceDeliveryPlatform

CentralizedInitiative,DecentralizedImplementation

OwnershipandCentralRoleofLineMinistries/StateGovernments

Emphasis

on

Public

Private

Partnerships

(PPP)


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77

ApexBody

(HeadedbyPM)

NationaleGovernance

AdvisoryBoard

(HeadedbyMinister)

ApexCommittee

(Headed

by

Cab

Secy)

DIT

NISG NeGD NIC

Provincial/State

Governments

LineMinistries

ImplementationFrameworkImplementationFramework


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8

CoreInfrastructureCoreInfrastructure

CommonServiceCentres(CSCs)

100,000+CSCsfor600,000+villages

State

Wide

Area

Networks

(SWANs)

2MbpssecuredintranetworkuptoBlocklevel

StateDataCenters(SDCs)

ForhostingStateleveleGovernanceApplicationsandData


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SDC

WebenabledAnytime,AnywhereServices&Information

CSC

SWAN

CoreInfrastructureofNeGPCoreInfrastructureofNeGP


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NeGPServiceDeliveryStrategyNeGPServiceDeliveryStrategy

StatePortal

Govt.Departmentsatvariouslevels

SHQ

Collectors

Office

Tehsil/Taluks

Registration

Transport

Revenue

Municipalities

State

Districts

Blocks

Taluks

SSDG

SWAN

Internet

.

.

UniqueApplicationID

Authentication

MessageRouting

GuaranteedDelivery

TransactionLog

Timestamping

Acknowledgement

StatusTracking

CallCenters


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11

eeDeliveryofServicesDeliveryofServices

27MissionModeProjects(MMPs)

ImplementedinPublicPrivatePartnership

Framework

MMPsbasedonthefollowingprinciple:

Ownership Services,Serviceslevel&implementation

Independentassessmentofoutcomes


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InteroperabilitychallengesInteroperabilitychallenges

Governmentsystemsarecharacterizedby islandsof

legacysystems

Heterogeneousplatformsandtechnologies

Spreadacrossdiversegeographicallocations

Varyingstateofautomation


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InteroperabilityFrameworkforeInteroperabilityFrameworkfore

Governance(IFEG)Governance

(IFEG)

To interoperate and share informationseamlessly

Needforsetofstandardsandguidelineswhichisusedbyeveryone


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Classificationof IFEG/GIFClassificationof IFEG/GIF

ServicewhichfocusonOrganisational,SemanticandTechnicalinteroperability(EuropeIFandGermanSAGA)

Interoperability Layers/Domains simply focus onTechnical interoperability by categorizing standards.(Australia,Brazil,India,Malaysia,NewZealand,UK,etc.)


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GoIInitiativesonIFEGGoIInitiativesonIFEG

Government of India (GOI) has taken a decision to

adoptopenStandards

GoIisbringingoutaPolicyonOpenStandardsfore

Governance asabasisforselectingStandards.

ThedraftPolicyonOpenStandards

Approvedinprinciple

Willbefinalizedafter gettingpublicfeedback


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InstitutionalMechanismInstitutionalMechanism


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ElementsofPolicyonOpenStandardsElementsofPolicyonOpenStandards

PolicyStatement:

GoIshalladoptSingleandRoyaltyFreeOpenStandardprogressively

for a specific purpose with in a domain with an objective ofensuringInteroperabilityineGovernancesystemsinIndia.

Mandatorycharacteristicstobemet byaStandardstoqualifyasan

OpenStandard

Desirablecharacteristics usedtonarrowdownthechoiceamongmultipleOpenstandards

ExceptionHandlingprovision selectinginterimstandardduetononavailabilityofOpenStandard

Exceptionhandlingmechanism forselectingmultipleStandards


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StandardsStandards

StandardsPublished:http://egovstandards.gov.in

Metadata&DataStandards:Thesedefinestandardsfor personandland

identification

like

name,

address,

which

will

ensure

sharing

of information

and

seamlessinteroperabilityofdataacrossapplications

LocalisationandLanguageTechnologyStandards:CharacterEncodingStandard

Unicode5.1.0 and FontStandardISO/IEC1449622 OpenFontFormat

NetworkandInformationSecurity:7guidelinedocumentsundereGovernance

SecurityAssuranceFramework(eSAFE)forimplementationof ISO27001

DigitalSignature:DigitalSignatureCertificate(DSC)Interoperabilityguidelines

willenableinteroperabilityofDSCsissuedbyvariousCertifyingAuthorities(CA)


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StandardsStandardsUnderProgressUnderProgress

PolicyonOpenStandardsDraftPolicyapprovedinprinciple pending public

review

TechnologyStandardsonInteroperability

Biometrics:Standardsforfacialimage, fingerprintsandminutia

Quality&Documentation:QualityAssuranceFrameworkforeGovernance

EnterpriseArchitectureframework

Identificationofnewareasforevolving/adoptingstandards


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TheWayForwardTheWayForward

EducationalServices

FinancialInclusion

UID:Biometricsand

DemographicProfile

HealthServices


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ThankYouThankYou


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24

EducationEducation

SchoolsineveryvillageunderSarvaShikshaAbhiyan

(SSA)

Teachersappointedoncontract

Qualityofeducation

Assessmentnotreliable


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25

HealthServicesHealthServices

CostefficientHealthServicesnotavailable

DoctorsnotavailableinVillagesandBlockHeadquarters

Expenditureonhealthbiggestdeterrentforpoor

Telemedicine

ElectronicHealthRecords


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26

UIDUID

UIDseekstocreateuniqueidentitybasedonBiometricsand

Demographicprofile

Biometricsincludesimage,10fingerprintsandbothIRIS

DemographicprofileincludesName,DateofBirthandotherbasic

data

RGIiscreatingNPRbyenlistingallresidentsinaNational

PopulationRegister

DigitizationofNPRdataandcaptureofbiometricsproposedtobe

donethroughCSCs


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FinancialInclusionFinancialInclusion

65%ruralhouseholdsunbanked

Nobanking,nofinancialhistory,nocredit

Brickandmortarbankingnotviableinvillages

LeveragingICT

Lowerstransactioncost

Efficientandinstantaneous

Transactiontrailavailable

ExplosiveTelecomgrowth

Over500milliontelecomsubscribers

BCs

plus

micro

ATM

provides

all

basic

financial

services


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MissionModeProjects(MMPs)MissionModeProjects(MMPs)

Central(9)

IncomeTax

Central

Excise

Passports/Visa

Immigration

MCA

21 NationalID/UID

Pensions

eOffice Banking(Industry)

Insurance(Industry)

State (11)

Agriculture

Land

Records

1 LandRecords NLRMP

Transport

Treasuries

CommercialTaxes

GramPanchayats

Municipalities Police CCTNS

Employment Exchange

eDistrict

Integrated(7)

eBiz

EDI

IndiaPortal

CSC

NSDG

eCourts

eProcurement


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ImplementationFrameworkImplementationFramework


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ServiceCenterAgencyServiceCenterAgency

Private

Sector

Entity

Responsiblefor

Settingup,rolloutandmanagementofCSCs

SelectionandtrainingofVLEs

ProvisionofB2Cservices


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StateDesignatedAgencyStateDesignatedAgency

Specificauthoritysetup/enabledbyState

Government

Responsiblefor Monitoring

Disbursingrevenuesupport

EnforcingMasterServiceAgreement

LiaisingbetweenSCAsandStateGovernments


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Name: Sadhan

Chandra

Pal

Location:Junbedia,BankuraII,

WestBengal

Earnings: USD250permonth

VillageLevelEntrepreneur

NeGP:TheChangingFaceofNeGP:TheChangingFaceof

RuralIndiaRural

India


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Name:ManojKarmakar

Location:SanbandhaGram

PanchayatOffice,Block:BankuraII,

WestBengal




RuralIndiaRural

India


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Name:SantoshKumar

Location:Divigar,Jharkhand




RuralIndiaRural

India


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Name:ShrikantYadav


Location:

Divigar,

Jharkhand

Earnings: USD

250

per

month


RuralIndiaRural

India


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Goalpara District rolled out eDistrict applications integrating CSC,

SWAN,whichwasinauguratedbyITministerinNov.'09

EEDistrictinGoalpara,AssamDistrictinGoalpara,Assam


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eeDistrictDistrict

Objectives

TargethighvolumeservicesatDistrictlevel Undertakebackendprocessreengineeringtoeenablethe

deliveryoftheseservicesthroughCSCs

Examplesofservices:IssueofCertificates,Application

forPensions,RevenueCourtrelated,GovernmentDuesand

Recoveryrelated,RationCardrelatedandGrievanceredressal

Status of eStatus of e DistrictDistrict


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StatusofeStatusofeDistrictDistrict

Pilotprojectsarebeingimplementedin15States(40districts)

Out

of

these

15,

the

Pilot

projects

have

been

successfullylaunchedin3states UP,AssamandTamil

Nadu

AdvancedstageMP,Bihar,Kerala,WestBengal

Averagenumberofcitizentransactions/month/district

upto20,000

NationalrolloutofthisMMPatacostofUSD600

million(appx.)plannedfor201012


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IMPACTASSESSMENTIMPACTASSESSMENT

NumberoftripstoGovernmentofficessignificantly

reducedby12trips

Waitingtimeatofficesreducedintherange2040%

LandRecordsProject Significantreductioninbribery

DirectcostsavingstothecitizensintherangeRs.60

110/ (pertransaction)


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CapacityBuildingSchemeCapacityBuildingScheme

Training&Sensitization

LeadershipMeetsforPoliticalLeaders

Orientation&SensitizationtrainingsforPolicyMakers

CIO/CTOtrainingsforProjectLeaders

ChangeManagement/BPRtrainingsforGovernment officials

eGPxcourseforlongtermCapacityBuilding

NationalEGovernanceConference

RoundTableConferenceswithStateGovernments

SWAN & SDCSWAN & SDC


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SWAN

(Rs3334

crores)

Proposalsapproved 33States/UTs

Implementation

completed

19

States

RollouttobecompletedbySeptember2010

StateData

Centre

(Rs

1623

crores)


RFPof18Statesapproved,12Statescompletedbidevaluation

LoIissued/tobeissuedby31stMarch2010:8States

Roll

out

to

be

completed

by

September

2011

SWAN&SDCSWAN&SDC

SWANSWAN


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4

SWAN implemented

Implementation at Advance stage

20

Himachal

Pradesh

Punjab

Haryana

Uttar Pradesh

Bihar

Gujarat

Maharashtra

Karnataka

Kerala

Tamil

Nadu

Andhra

Pradesh

Orissa

West BengalJharkhand

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal Pradesh

Pondicherry

TN

WB

Bihar

Uttarakhand **

UP

MP

Maharashtra

AP

Orissa **

Assam NGL

MNP

MZR

MGH

TRIPURA

SWANSWAN

CHD

3 Implementation in Progress

4 Bid Process Initiated

2 RFP/ BoM under preparation/revision

2 Opted Out from SWAN Scheme

Delhi

Goa

Lakshadweep

JHD

Andman

Daman and Diu

Dadar and Nagar Haveli

** Formal declaration awaited

State Portals SSDG & eState Portals SSDG & e FormsForms


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StatePortal

RepositoryofGovernmentInformationandServices

EnablesCitizenstodownloadandsubmitformselectronically

StateServiceDeliveryGateway(SSDG)

EnablesroutingofmessagesbasedonStandards

Routingofformstoaparticularofficeofadepartment

eForms

Facilitatesstandardized,interoperableformat

ForelectronicServiceDelivery

Thiswillenableassuredelectronicdelivery,acknowledgement andstatus

trackingofapplicationfromcitizen

StatePortals,SSDG&eStatePortals,SSDG&eFormsForms

C S i CC S i C t


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SchemeapprovedinSept06 (Rs5742Cr.)

1,00,000+CSCsacross6,00,000+villages

EnableG2C&B2Cservices

ImplementationPPPmodel

RevenueviabilitygapbeingmetbyGoI

76,100CSCssetupasonMarch31,2010

Broadband connectivitybyBSNLbyJune2010

CommonServicesCentersCommonServicesCenters

CSC I fCSC I f t t


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CSCInfrastructureCSCInfrastructure

100 150sq.ftspace

Min.1PCwithUPS

Min.1Printer

Digital/WebCamera

Genset/Inverter/Solar

OSandotherapplicationsoftware

Wired/WirelessBroadbandConnectivity

Trainedandincentivizedmanpower

Investment:USD4000perCSC

Common Services CenterCommon Services Center


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CSCrolledout

76,100(29States)

OnlineMonitoringToolInstalled

34,719(26States) Implementationunderway

47,081CSCs(29States)

CommonServicesCenterCommonServicesCenter

*Jharkhand,

Haryana

reported

100%

CSC

rollout,

however

due

to

termination

of

SCA

in

Haryana,

561

out

of

1159

CSCs

are

non

operational.

Similarly,

in

Tripura

due

to

cancellation

of

contract

133

CSCs

are

non

operational

70%(15)

50% 70%(3)

JammuKashmir

HimachalPradesh

Punjab

Haryana

Uttar Pradesh

Rajasthan

Uttaranchal

Bihar

Gujarat

Maharashtra

Karnataka

KeralaTamilNadu

AndhraPradesh

Orissa

Chattisgarh

WestBengal

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

ArunachalPradesh

Puducherry

TN

WB

BiH

JHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

ASM NGL

MNPMGH

TRIPURA

20% 50%(7)

FreshRFPtobeissued(1)

20%(3)

SCASelected(1)

Chandigarh

Goa

MZR

CSCCSC S iS i


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CSCsCSCsServicesServices

G2CServicesG2CServices

LandRecords

Certificates

Applications

UtilityBills

GrievanceTracking

SocialWelfare

B2CServicesB2CServices

AgricultureExtension

FinancialServices

EducationExtension

TelecomServices

Advertising

C S i CC S i C t


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CommonServicesCentersCommonServicesCenters

UpscalingofCSCsfrom100,000to250,000

Repositioning

of

CSCs

as

Bharat

Nirman

Common

ServiceCentrestodeliverallservicesunderBharat

Nirman&FlagshipSchemes

/


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KeyLearning/OutcomesKeyLearning/Outcomes

h llCh ll


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Rollingout100,000+CSCsin600,000+villages

IntegratingexistingG2Cdeliverychannelswith

CSCs

IntegratedpublicservicedeliveryVssilobased

service

delivery



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Regulatory&LegalenablementofICT

basedprocesses

Buildingcapacitywithin&outside

government

CreationofrobusteInfrastructure

A hi tA hi t


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AchievementsAchievements

Institutionalizinguniversalcoverage&public

servicedeliveryatvillagelevel

Rolloutofover76,100CSCsacross29

statescoveringapopulation>400million



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InstitutionalizationofPPPmodelforPublicservice

deliveryMultistakeholderpartnershipindesign&implementation

Synergybetweenpublic&privategoals

ITAmendmentAct(2008)forregulatory&

legalenablementnotified

LearningsLearnings


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gg

Leadershipandownershipcriticalforsuccess

Citizencentricapproach moreeffective

servicedeliverymodel

Robust backendeInfrastructuretoconvergeand

provideseamlessintegration

CSCConnectivityCSCConnectivity


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PhasewiseConnectivity

Phase1:

Upgradationof28,000RuralExchangesofBSNL - ~ 30,000 CSCs

FundingsupportofRs170crfromDIT

Phase2:

Upgradationofexisting1000BSNLTowers (WiMAX) - ~20,000CSCs

FundingsupportofRs160crfromDIT

Phase3:

WiMAXbasedBroadbandConnectivity 43,000CSCs

FundingsupporttoBSNLofRs550crfromDIT

VSATconnectivityNIC 2,500CSCs

FundingsupporttoNICofRs49.88cr

yy


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CSC

Connectivity

StatusCSC

Connectivity

StatusModeofCSC

Connectivity

TotalTarget Coveredsofar

RuralExchanges

(ADSL2+)

30,623 28,636

Wimax 63,605 7,089

Other(EVDO&DSPT) 2,895 673

Total 97,123 36,398

SWAN&SDCSWAN&SDC


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SWAN (Rs3334crores)


Implementationcompleted19States


StateDataCentre(Rs1623crores)


RFPof18Statesapproved,12Statescompletedbidevaluation

LoIissued/tobeissuedby31stMarch2010:8States


SDCSDC


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1

July - Sep 10

Nov10-Jan11

9

Himachal

Pradesh

Punjab

Haryana

Uttar Pradesh

Bihar

Gujarat

Maharashtra

Karnataka

Kerala

Tamil

Nadu

Andhra

Pradesh

Orissa

Jharkhand

J&K

HP

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal

Pradesh

PondicherryTN

WB

BiH

JHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

ASSAMNGL

MNP

MIZORAM

MGH

TRIPURA

6

2

Jan-Apr11

DPR yet to be received

Goa

Daman & Diu

Dadra

Lakshadweep

SDC - Go Live

Delhi

2 Opted Out

2 Apr-June 11

6 June-Aug 11

Punjab

Haryana

Chandigargh

A

n

d

a

m

a

n

2 Sep-Nov 10

5 Aug-Dec11

SDCSDC

MandatoryCharacteristicsMandatoryCharacteristics


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yy

1. SpecificationdocumentoftheIdentifiedStandard,withorwithoutanominalfee,shallbemadeavailable.

2. ThepatentclaimsnecessarytoimplementtheIdentified

StandardshallbeavailableonaRoyaltyFree basisforthelifetimeofthestandard.IfsuchStandardsarenotfoundfeasibletheninthewiderpublicinterest,Fair,ReasonableandNonDiscriminatorytermsandconditions(FRAND)orReasonableandNonDiscriminatorytermsandconditions(RAND)withno

paymentcouldbeconsidered.

3. IdentifiedStandardshallberecursivelyopen.

4. IdentifiedStandardshallhavetechnologyneutralspecification.

5. IdentifiedStandardshallbecapableoflocalizationsupport,whereapplicable,forallIndianofficialLanguagesforallapplicabledomains.

DesirablecharacteristicsDesirablecharacteristics


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IncasemultipleStandardsgetqualifiedasOpenStandardsthentheselectionofasingleOpenStandardwillbeendeavoredbyfurthernarrowingdownbytheDesignatedBodybasedonmaximaldesirable

characteristics

given

below.

1. OpenStandardhavingmultipleimplementationsfromdifferentagencies.

2. OpenStandardwidelyinuseinIndiaorforwhichtechnicalexpertiseandsupportexistsinIndia.

3. OpenStandardthatallowscreationofOpenExtensionsand/orOpenSubsets.ThemandatorycharacteristicsshallalsobeapplicabletotheseOpen

Extensions

and

/

or

Open

Subsets.

Exception HandlingException Handling non availabilitynon availability


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ExceptionHandlingExceptionHandlingnonavailabilitynonavailability

NonavailabilityofOpenStandardwhichmeetsallMandatoryCharacteristics

Whileidentifyingthestandard,mandatorycharacteristicsmayberelaxedonebyone,oncasetocasebasis,bytheDesignatedBodyuntilthestandardbecomeseligibleasanInterimStandard

NonavailabilityofStandardswhichmeetsfunctionalrequirements

ThroughaDesignatedBody,GoItoadoptthemostappropriateoption,inthefollowingorderofpreference,asanInterimStandard.

SpecificationsasperprovenOpensourcereferenceimplementation

Specificationsasperpublishedproprietaryextensionsorsubsets

DevelopmentofanewstandardbyGoIidentifiedagency

Exceptionhandling>1standardExceptionhandling>1standard


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ExceptionsforSelectingOneorMoreAdditionalOpenStandardinanArea

GoIshallendeavortoadoptSingleandRoyaltyFree(RF)OpenStandardforanArea

Forcertainpragmaticreasons andinthewiderNationalinterest,additionalstandard(s)inthesamedomainmaybeconsidered.

Ensure compatibilityandbidirectionalinteroperabilitywiththealreadyexistingselectedStandard.

GoI'sPrioritisationofInteroperabilityGoI'sPrioritisationofInteroperability


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Areas

for

Technical

StandardsAreas

for

Technical

StandardsGoIhasprioritisedvariousInteroperabilityAreasunderthefollowingDomains:

Presentation

DataIntegration

DataInterchange

Network&InformationAccess

Examples

TechnologyStandardsonInteroperabilityTechnologyStandardsonInteroperability


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Interoperability Area SpecificationDocument type for Hypertext Web

Content

HTML 4.01

XHTML 1.0

Document file type for content

publishing

PDF

Style Sheets CSS2

Extensible Style Sheets XSL v1.0

Document Type for Editable

documents (with formatting)

ODF , Open XML

Graphics Raster (Lossy

Compression)

JPEG/JPEG2000

Graphics Raster (Lossless

Compression)

PNG

Moving Image MPEG-1 / 2 *

Animation GIF *

Character Set and Encoding for

Web Content

UTF-8

Documents storage/archival

(editable & Non-editable

documents)

PDF/A *

Compressed files GZIP, BZIP2

Relational Database Access SQL

Interoperability

Area

Specification

Web services

description

language

WSDL 1.1 2.0

Web servicerequest delivery

SOAP 1.2

Web service

request registry

UDDI 3.0.1

Interoperabil ity Area Specif icat ion

Data Schema Definition XML Schema

Data Transformation for

Presentation

XSL 1.0 6

XSL 1.1

Data Transformation for

conversion from XML

schema format to another

format

XSLT 2.0

E-Forms

Separate Category

XFORMS with

XHTML, XML.

TechnologyStandardsonInteroperabilityTechnologyStandardsonInteroperability


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Interoperability Area SpecificationSecure Electronic Mail S/MIME v3 *

Hypertext Transfer Protocol

over Secure Socket Layer,

or HTTP over SSL

HTTPS

Security Architecture for

Internet Protocol

IPSec

Secure Socket Layer SSL *

Symmetric Encryption

Algorithms

AES *

Digital Signature Algorithms DSA

RSA *

Secure Hash Algorithm SHA-2 family *

Message-Digest Algorithm SHA-256 *

Password-Based

Cryptography Standard

PKCS#5 *

Cryptographic MessageSyntax Standard

PKCS#7 *

Addit ional Sub-domains

XML Signature for XML

Message signing

XML Signature

XML Encryption for XML

Message encryption

XML Encryption

Interoperability Area Specification

Business Process

Execution Language

for Web Services

BPELWS 1.1

XML Process

Definition Language

XPDL 1.0 *

Interoperability Area Specification

Internet Protocol IP V4 / IP v6

Wireless LAN IEEE802.11b/g *

Routing Information OSPF and BGP 4

Video conferencing

over IP

ITU H.261 and H.263

*

TripuraVisionCenterTripuraVisionCenter


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67


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OUTCOMEPARAMETERSOUTCOMEPARAMETERS


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Transparency

Accountability

Corruption

free

IMPACTASSESSMENTIMPACTASSESSMENT


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NumberoftripstoGovernmentofficessignificantly

reduced

by

1

2

trips

Waitingtimeatofficesreducedintherange2040%

LandRecordsProject Significantreductioninbribery

DirectcostsavingstothecitizensintherangeRs.60

110/ (pertransaction)

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