80 Indian Gaming April 2015 Agilysys (877) 369-6208 www.agilysys.com NIGA Booth #1924 Agilysys will showcase sev- eral new prod- ucts at NIGA 2015, including InfoGenesis™ Flex, a mobile POS solution that offers full point-of-sale functionality on a convenient tablet device. Built around the company's award-winning InfoGenesis POS system, InfoGenesis Flex gives users exceptional reliability and flexibility, so they can work in a wide variety of settings, such as casino floors, golf course beverage carts, hotel check- in queues, pool cabanas and spa treatment rooms. Features include: support of Apple Pay and NFC contactless 'tap and go' credit card payments; enhanced signature capture; and support of a wide range of USB peripherals, such as cash drawers, scales, scanners and receipt printers. The company will also showcase the latest version of its business intelligence solution, Agilysys Analytics, a comprehen- sive reporting, auditing and predictive analysis service for the hospitality industry. The solution, which consolidates InfoGenesis POS data from across the enterprise, identifies staff trends that are affecting operations and guest experiences so that managers can improve business processes and reduce risk areas. Features include: a web-based drag-and-drop user interface; mobile device support; and easy-to-understand visual presentations of data. Agilysys will also demo several new products from its groundbreaking rGuest™ suite, including rGuest Pay, a payment gateway solution for both property management and point-of-sale products; and rGuest Seat, a comprehensive web-based and iOS app-based table, reservation and wait list management solution. These products leverage the best technological innovations in the industry and can be bundled with other Agilysys offerings to round out the delivery of a rich guest experience. AMERIND Risk (505) 404-5000 www.tribesprotectingtribes.com NIGA Booth #2202 Designed for tribes in 1986, this sovereign, tax- exempt nonprofit provides insurance to tribes at 10-15 percent less than mainstream insurance companies. AMERIND Risk is the only 100 percent tribally owned and oper- ated insurance carrier in Indian Country. They pride themselves on keep- ing money in Indian Country and being more than an insurance company. AMERIND Risk offers property, liability, and workers’ compensation insurance for tribes, tribal governments, and businesses. Derek Valdo, from the Pueblo of Acoma, became AMERIND Risk’s first Native American CEO in 2012. In the last two years, Amerind Risk’s Tribal Workers’ Compensation program has seen 200 percent growth. This growth is due in large part to AMERIND Risk’s ability to improve margins for casino purchasers. One of AMERIND Risk’s largest policyholders saves over half a million dollars annually compared to the next best insurance option. At any casino, employee salary and benefits add up to over half of total operating costs. Protecting employees while saving money on insurance is critical to profits. Tribes are finding it in their best interest to bet on the flexible and customer service oriented insurance provider. AMERIND Risk offers an alternative to commercial insurance companies. Their focus is tribes, and they design culturally sensitive programs for Indian Country. Since tribes are sovereign entities, AMERIND Risk provides benefits higher than most state statutes. It possesses the legal authority to uphold cultural intricacies that standard insurance companies do not understand. The NIGA show floor is where the action is and this year is no exception. Here are some of the innovative products and services to be on the lookout for... Indian Gaming 2015: Spotlight on New Products and Services NIGA PREVIEW
Agilysys willshowcase sev-eral new prod-ucts at NIGA2015, includingInfoGenesis™Flex, a mobilePOS solution that offers fullpoint-of-sale functionality on aconvenient tablet device. Builtaround the company's award-winning InfoGenesis POS system, InfoGenesis Flex gives users exceptional reliabilityand flexibility, so they can work in a wide variety of settings,such as casino floors, golf course beverage carts, hotel check-in queues, pool cabanas and spa treatment rooms. Featuresinclude: support of Apple Pay and NFC contactless 'tap andgo' credit card payments; enhanced signature capture; andsupport of a wide range of USB peripherals, such as cashdrawers, scales, scanners and receipt printers.
The company will also showcase the latest version of its business intelligence solution, Agilysys Analytics, a comprehen-sive reporting, auditing and predictive analysis service for thehospitality industry. The solution, which consolidates InfoGenesis POS data from across the enterprise, identifies stafftrends that are affecting operations and guest experiences sothat managers can improve business processes and reduce riskareas. Features include: a web-based drag-and-drop user interface; mobile device support; and easy-to-understand visualpresentations of data.
Agilysys will also demo several new products from its groundbreaking rGuest™ suite, including rGuest Pay, a payment gateway solution for both property management andpoint-of-sale products; and rGuest Seat, a comprehensiveweb-based and iOS app-based table, reservation and wait listmanagement solution. These products leverage the best technological innovations in the industry and can be bundledwith other Agilysys offerings to round out the delivery of a richguest experience.
Designed for tribes in1986, this sovereign, tax-exempt nonprofit providesinsurance to tribes at 10-15 percent less thanmainstream insurancecompanies. AMERINDRisk is the only 100 percenttribally owned and oper-ated insurance carrier inIndian Country. Theypride themselves on keep-ing money in Indian Country and being morethan an insurance company.AMERIND Risk offersproperty, liability, and workers’ compensation insurance for tribes, tribal governments, and businesses.
Derek Valdo, from the Pueblo of Acoma, becameAMERIND Risk’s first Native American CEO in 2012. In thelast two years, Amerind Risk’s Tribal Workers’ Compensationprogram has seen 200 percent growth. This growth is due inlarge part to AMERIND Risk’s ability to improve margins for casino purchasers. One of AMERIND Risk’s largest policyholders saves over half a million dollars annually compared to the next best insurance option.
At any casino, employee salary and benefits add up to overhalf of total operating costs. Protecting employees while saving money on insurance is critical to profits. Tribes are finding it in their best interest to bet on the flexible and customer service oriented insurance provider.
AMERIND Risk offers an alternative to commercial insurance companies. Their focus is tribes, and they design culturally sensitive programs for Indian Country. Since tribesare sovereign entities, AMERIND Risk provides benefitshigher than most state statutes. It possesses the legal authorityto uphold cultural intricacies that standard insurance companies do not understand.
The NIGA show floor is where the action is and this year is no exception. Here are some of theinnovative products and services to be on the lookout for...
Indian Gaming 2015: Spotlight on New Products andServices
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April 2015 Indian Gaming 81
COST of Wisconsin (800) 221-7625www.costofwisconsin.comNIGA Booth #1602
COST has beenactively involved inIndian Gaming since1993, however, theirroots in theme andspecialty constructiondate back to 1957.These roots were tiedprimarily to the zoo-logical and aquariumindustries. Over theyears, COST has seen more casino properties develop high-end aquariums within their properties. These aquariums provide a unique and visually stimulating attraction. Theaquariums can be located within gaming spaces, nightclubs,restaurants, or even in high-roller luxury suites. Aquariums canbe freshwater or saltwater depending upon the showcasedspecies and budget. Brightly colored coral reefs, fabricated inanimal safe resins, add beautiful backdrops to any casino environment. Some clients have chosen unique underwaterenvironments such as shipwrecks or theme ruins within theiraquariums. These themes can easily be carried into spacesoutside the aquarium to deliver an interesting and uniqueimmersive viewing experience.
COST works closely with architects, owners, and other contractors to develop shop drawings, life support systems, engineering, fabrication, and turnkey installation for commercial aquarium projects.
CPI (610) 918-8018www.cranepi.comNIGA Booth #1417
Crane Payment Innovations (CPI) will be showcasing twoof its most comprehensive cash management solutions for thegaming industry, one from each side of its robust portfolio ofMEI and Crane Payment Solutions products. First is a combination of MEI’s SC Advance, EASITRAX Soft Countand PPM Advance. SC Advance belongs to the SC family ofbill acceptors that has achieved a field base of nearly one million units across the worldwide gaming industry. Equallyimpressive, nearly 150,000 of those units are coupled with theEASITRAX Soft Count asset management system. With theaddition of PPM Advance, MEI’s next generation of support
tools, these productsnot only generate new-found efficiencies fromthe slot floor to theback room, but alsogive operators the mostcontrol over games.The pairing of theCashCode one billacceptor and oneCheck Asset ManagementSystem will also be on display, further showing howCPI extends the security and acceptance of its bill acceptorsinto the soft count room. Accessing and evaluating performancedata has never been easier. Now, operators have more flexibilityand convenience in finding complete cash management solutions from a single vendor.
Cuningham Group Architecture (612) 379-3400www.cuningham.comNIGA Booth #1624
Cuningham Group providesarchitecture, interior design andplanning services for a diversemix of client and project typeswith significant focus over thelast 24 years on gaming andentertainment. The companyprovides the resources neces-sary to explore new ways of solving their clients’ problemsand delivers distinctive, award-winning and profitable environ-ments that add value. Havingworked on numerous NativeAmerican properties, their ultimate aim with tribal clients isto create unique experiences that balance financial, social andeconomic priorities.
As leaders in gaming and entertainment design, CuninghamGroup’s recent focus is on promoting “Casinos of the Future.”Shifting demographics and the younger generation’s desire forexperiences that are personal, mobile and social are the challenge – and ultimately, the opportunity – facing the futureof games and the facilities that house them. Backed by a client-centered, collaborative approach they call Every Building Tellsa Story®, which emphasizes one-of-a-kind solutions, the firmis challenging clients to embrace brick-and-mortar changes thatsupport the evolving nature of gaming and its customer basewhile setting new standards for the future of entertainment.
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Cuningham Group is consistently ranked among top firmsand recent projects include the new 19-story hotel forPotawatomi Hotel & Casino in Milwaukee, WI, winner of the2014 NEWH HOSPY Award for “Best LEED CI Project”; therebranding of Harrah’s Gulf Coast Casino in Biloxi, MS; therenovation of Nugget Casino Resort in Sparks, NV; and thenew Harrah’s Cherokee Valley River Casino & Hotel in NorthCarolina opening in 2015.
DiTronics is a funds accessprovider delivering solutions thathelp players access their funds fromthe kiosk and/or through the cagefor both land-based and online cus-tomers. The versatile DFS-200 All-N-1 Kiosk offers optional ATM,Bill Break, Ticket Redemption,Cash Advance, Check Guarantee,patent-pending TransactionRewards® (integrating FundsAccess with a casino’s player data-base) and the newly introducedSmart Dispense™ module. A brandnew Jackpot Dispense™ modulewill also be introduced at NIGA.
Smart Dispense™ is brand newtechnology that increases player satisfaction and saves operatorsmoney by automatically managing transactions to reduce thenumber of bill breaks at the kiosk.
Jackpot Dispense™ is brand new technology that eliminatescostly equipment and makes jackpot pays available on one, several or all of your ticket redemption kiosks. Jackpot Dispense™ helps casino operators save time and money whileenhancing customer service.
Developing with DreamCatcher™ Hotels gives casino own-ers and managers the product they need to delight players with4-star overnight accommodations – at a 3-star development cost.They are an innovative hotel brand and a turnkey developerthat provides nearly everything needed to take a hotel projectfrom concept to opening. Their product comes with all the perks
of a branded hotel, but without the typical burdens – such as10 years worth of franchise fees. DreamCatcher Hotels iscommitted to being the lowest cost-per-key developer. Theyhave created a way to give clients their total project cost up front,so surprises are eliminated and peace of mind is steady through-out the entire development process. How did they do it? Firstthey assembled the right team of industry experts – staff,strategic partners, and brand suppliers – to bring their visionto reality. Then they anticipated every last detail about whatdefines the DreamCatcher Hotels brand standards and tookevery effort to solve the problems often found with hotelrooms.
DreamCatcher Hotels opened their doors five years ago witha vision of shaking up the way Indian gaming hotels are built.Today, they still challenge the norms. Recent projects includeSeven Clans Hotel at Coushatta Casino Resort in Louisiana andthe just-opened Angel of the Winds Hotel in Washington.
Egghart, LLC| CPAs providesaccounting, audit,training, and pro-
fessional consulting services exclusively to Native Americantribes and casinos. The firm was founded in 1996 in Reno, NVand has been working with tribes and casinos for almost twentyyears. Their team provides services for their clients with theutmost professionalism, experience, and value. They believe inpromoting economic sovereignty through timely and effectiveassurance services and by communicating results directly to thetribal leadership.
Egghart, LLC | CPAs provides financial audit services fortribal casinos, internal control assessments and reviews forgaming and non-gaming revenue cycles, MICS ComplianceAUP Engagements, Title 31 BSA examinations, outsourcedinternal audit functions, online gaming machine system back
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of house revenue audit and statistical report consulting, tribalgovernment financial and compliance audits, forensic audits,and employee benefit plan audits.
The company is comprised of people who are leading professionals in their fields and maintain their skills throughcontinued professional education. They have experience inaccounting, revenue audit, and BSA reporting for Nevadabased and tribal casinos. They gain industry specific knowledgethrough their work in tribal gaming and governance. The firmmembers hold various credentials including CPA, Forensic CPA, Certified Fraud Examiner, and Certified Internal Auditor designations.
Egghart, LLC | CPAs annually sponsors up to three scholarships for native students earning their accountingdegrees. They also provide donations to various tribal organizations such as the Boys and Girls Club, Big BrothersBig Sisters, Boys to Men Mentoring, and Tribal ScholarshipFoundations.
eQube Gaming empowersbingo operators with technologyto maximize their revenue andcustomer satisfaction. Think-ing beyond the eBingo floor,eQube is focused on provid-ing the highest level of cus-tomized software and hardwaresolutions for the national and interna-tional eBingo industries. The company offers a fullrange of electronic bingo products from Gecko (stationary) andGecko Pad (portable) devices, and a complete POS systems.
What makes eQube truly leading edge is their credit, oraccount based, playing system and their Xtra Games. Customerscan purchase bingo cards electronically and deposit funds intotheir account to purchase additional products at their leisure.When they win a prize it is also “deposited” directly into theaccount, giving them instant access to funds and helping toincrease spend.
eQube offers a full library of Xtra Games, including customized games to meet each client’s unique needs. XtraGames can be played anytime, with or without session bingo,generating up to 30% in incremental sales. In conjunction witheQube’s account system, players can choose to purchase XtraGames at any time and see their winnings deposited into thesame account, providing additional funds for increased play.Players are able to go beyond simple session play to experiencea wide range of games, including Slingo and Poker Bingo.
At NIGA, the company will be showcasing various optionsavailable to empower operators to maximize revenue andincrease customer satisfaction, and discussing why Tachi PalaceHotel and Casino selected eQube as their premier eBingopartner.
FABICash ,First AmericanBankcard’s pro-prietary gamingplatform, was
designed with the input of cage and finance directors and hascatapulted its growth. The company prides itself on listeningto what customers want and delivering it. Their servicesinclude: processing ATM transactions on many units such asDiebold and ticket redemption units such as Glory; credit/debitcard cash advance; check cashing and more. Certegy is the company’s check guarantee partner.
GameAccount willbe displaying theirnewly enhanced mobileexperience at NIGA.With more functional-ity and content than ever before, SENCE3 Mobile is the bestway to enable players to game on the go. With a complete desktop, mobile, and tablet experience, GameAccount's Simuluted Gaming™ monetized social casino is the strongestperforming B2B offering in the marketplace. The companylooks forward to announcing new partnerships across tribal andcommercial gaming at the show, and is offering a chance to winthe new Apple Watch at their booth.
Gasser Chair Company (800) 323-2234www.gasserchair.comNIGA Booth #2251
Most chairs are designed to fill a space. Gasser chairs aredesigned to elevate it. For more than 68 years the company hasbeen designing, building and perfecting the art of commercialseating, using only the highest quality materials. When
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customers buy a Gasser chair,they’re making an investment instyle, innovation and durabilitythat will be a better valueover the long run. Artfullydesigned, beautifully exe-cuted and built to endure,Gasser chairs don’t merelyperform, they dazzle.
Gasser Chair will havea number of it’s qualityproducts at NIGA this yearbut the two most notable are:the Quantum SeriesTM introduced last year at NIGA and onthe fast track to becoming one of Gasser’s most popular mod-els in the Native American market; and the new player beingintroduced this year – the Player’s Choice Dual Stool Series™.
The Quantum Series is a meticulously crafted chair that combines modern design, comfort and performance at a surprising value. Featuring an ergonomically molded seat anda solid extruded aluminum base, the Quantum Series offers thesuperior quality and durability expected in any of Gasser’schairs. Options allow for adding Gasser’s Quick Change Seat(created by Gasser in the 1980s), seat heights from poker to tablegames and a narrower width when increasing the chair countat gaming tables.
Rooms come in all different shapes, colors and sizes and sodo Gasser’s seating solutions. Gasser is not one to provide cookiecutter solutions to complex challenges. The company allowscustomer’s imaginations to soar by custom designing a product specifically to their needs.
Giesecke & Devrient, a global leader in providing systemsolutions for banknote processing, offers cutting-edge technolo-gies for secure, accurate, and efficient banknote processing, sorting, and verification. The company will be showcasing it`s
BPS C4 with BPS Connect Casino at NIGA, the cornerstoneof count room integration. The BPS Connect Casino softwaresolution combined with G&D’s PBS line of equipment will maximize performance by integrating industry-proven bestpractices. BPS Connect Casino has the flexibility to accommo-date different modes of processing as per local regulatoryrequirements, as well as built-in interfaces to all casino management system hardware and software.
GLI (702) 914-2220www.gaminglabs.comNIGA Booth #1522
GLI has been a proud associatemember and supporter ofNIGA since 1999. That tradi-tion continues in 2015 withGLI as a proud sponsor ofNIGA 2015.
GLI works hard to assisttribes in getting more fromtheir experience with GLI andto help ensure the highest levels of compliance. Theirtesting services include the fullrange of devices and systems for Class II and Class III gaming,as well as mobile platforms and iGaming. GLI also offers a complete set of exclusive tools, such as GLIAccess®, GLIMobile and the GLiCloud total inventory tracking system.
Beyond testing, GLI offers a wide range of professional services including network security and internal system security audits, project management, consultation on regula-tion and responsible gaming, and many more. GLI also offersa wide range of field testing services from gaming floor, onlineaccounting and promotional system audits, kiosk and systemverifications and more.
For 2015, the company has added additional classes to theirworld-famous GLI University® training curriculum.
Hnedak Bobo Group (901) 525-2557www.hbginc.comNIGA Booth #1713
A past NIGA Associate Member of the Year, HBG contin-ues to innovate architecture, interior design and project delivery for the benefit of its gaming clients. As a five-time G2E Casino Design Award winner and the only architecturefirm working in Indian gaming today to own, operate anddevelop their own four-star hotel, HBG is translating theirunique knowledge of market positioning and the guest
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experience into distinctive casino and resort design.The company’s first-hand insights and successes have
informed the firm’s ‘Return on Design’ methodology, provento help clients capture market share and maximize returns ontheir design investments. HBG Principal Rick Gardner willspeak about 'Return on Design' in the NIGA 2015 panel session entitled ‘Mitigating Risks and Maximizing Value in theProgramming, Design and Construction of Facilities.’
HBG is also advancing project delivery innovation with thelaunch of ResortNow, an evolution of its CasinoNow offering,created to deliver a technology-driven, fully-customized casinoresort design, with greater schedule and cost predictability.
Visit HBG’s booth to learn how design innovations fit with building goals, and stay for a showcase of the firm's completed work and current projects in the works, includingfour separate projects for Ho-Chunk Gaming in Wisconsin andthe new West Valley Casino for the Tohono O'odham Nationoutside Phoenix, scheduled to open later this year.
Built on proven technology developed and refined for overa decade, the iTrak Incident Reporting & Risk Managementplatform offers modular out-of-the-box solutions tailored to
meet the complex security needs for enterprise casino manage-ment. This powerful solution includes in-grid data visualiza-tion with drill down functionality, visitor management enhance-ments and new custom reporting capabilities. The systemallows customers to: integrate surveillance, security, and incident reporting into one easy to use platform allowing customers to smoothly process incidents as they happen;decrease legal exposure; decrease time generating incidentreports; crack down on employee and patron theft; adapt to thechanging business environment; and increase profits via exhaus-tive business intelligence.
iView Systems will be performing live demonstrations in theirbooth at NIGA.
JCM Global (702) 651-0000www.jcmglobal.comNIGA Booth #1707
JCM Global has worked closelywith tribal operators across NorthAmerica since Indian gaming’s inception, and at NIGA 2015 JCM is showcasing the very latest in bill validation technology that enhancesoperational security on the slot floor,printer technology that builds greatercustomer connections, system solutionsthat improve operations, and digitalmedia solutions that amaze guests.
JCM’s bill validation technology,includes the award-winning andfield-proven iVIZION®, the next-generation iPRO™ and theincredibly fast and innovative iV8™ table game bill validator.
JCM’s printer technology helps increase connections withflexible technology that allows operators to reach customersdirectly with messaging tailored to each individual. Printer technology includes the award-winning GEN3™, GEN2 Universal™, PayCheck4™ and Table Exchange™.
Tribal operators can improve their overall operations withJCM system solutions, including Dynamic Network Applications™ (DNA). Next, JCM’s PromoNet® intelligentcouponing identifies valuable players, targets both carded andnon-carded players, links promotions to game-play and delivers promotions exactly where and when they are needed.
Under the JCMedia brand, JCM offers a complete range ofdigital media services, from way-finders to LED digital videowalls, including total media management systems and even creative content concepting and production. JCMedia recentlycompleted installation of North America’s largest curved videowall at Tachi Palace Hotel & Casino.
Joseph Eve (877) 406-3535www.josepheve.comNIGA Booth #1621
Joseph Eve CasinosEdge,powered by Intacct, is a bestin class cloud financial man-agement solution built forsavvy casinos. The solution
combines the power of Intacct cloud financial management withdecades of casino expertise from Joseph Eve.
Most casino accounting packages were designed before theInternet, smart phones, tablets and the cloud. JE CasinoEdgeis different. It was created in the age of the Internet and takesadvantage of all of the benefits that come from modern technology. The solution simplifies casino accounting – aftera revenue audit is complete, accounting simply reviews the workand uses an electronic approval process to post the activity fromthe entire property. Detailed daily flash reporting can then beviewed from any device, any time.
All financial processes are mobile enabled which meansthat approval authorities can approve purchases, bill payments,check requests, and employee expenses anywhere, anytime.Greatly simplified multi-property management features haveallowed current customers to open up additional facilitieswithout adding finance head count.
The deep functionality combined with a low total cost ofownership results in a tremendous return on investment.
Joseph Eve is a team of experienced accounting and tech-nology professionals focused on serving Indian Country. Eachof the 60+ team members has a passion for helping their tribalcasino and tribal government clients succeed. The company’spractice areas include external and internal audit, financialmanagement software, Title 31/AML assessments, financeprocess optimization, Internet gaming, accounting assistance,fraud investigations, and controller/CFO advisory services.
As gaming tribes throughout the U.S. and Canada transi-tion from developing their gaming facilities to seeking othermeans of expanding and diversifying their economies – andtribes that do not have gaming seek to generate economic activity for their people – KlasRobinson Q.E.D. is workingalongside them to analyze the market feasibility and economicimpact of a wide variety of new ventures. The company is helping clients understand the business characteristics and
return profiles of retail/mixed-use projects, travel plazas, agri-tourism and value-added agriculture, housing, assistedliving facilities and a variety of other ventures both on and off-reservation to determine if they can meet tribal needs and serveas suitable investment vehicles. Klas Robinson, Q.E.D. has seenfirst-hand and often documented the impact that casino andresort facilities have had on tribes. The company is excited towatch the next phase of tribal economic expansion and providewhatever assistance is needed.
L.E. Nelson Sales(702) 367-3656NIGA Booth #1903
L.E. Nelson Sales, one ofthe nation’s top distributorsof specialty lighting prod-ucts for the entertainmentindustry, will be showcasinga variety of Osram lightingproducts. Fixtures to beshown will be the ETCSource Four® using theOsram HPL 575W lamp;Clay Paky Sharpy using the Osram Sirius HRI® 5R 190W+lamp; and the Osram Kreios® FL (Flood Light), Kreios® SL(Set Light) and Kreios® G1 (gobo projector). Also to beshown will be the Osram HTI® 1000W/PS Lok-it!® lamp thatis used in the Martin Professional MAC Viper family of fixtures.LE Nelson has both east and west coast stocking warehousesto provide quick and easy delivery to any location.
MGT (702) 360-8550www.mgtinc.netNIGA Booth #1851
This year at NIGA, MGT will beshowcasing MGT Promotion®, allow-ing casino operators to stay connected totheir patrons with exciting promotionsand offers on mobile devices. Not onlywill casino operators have the power ofMGT on their mobile devices, casinopatrons will too, allowing them to viewavailable promotions, offers and accountinformation. When a patron arrives at a
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customer’s property, they will be able to check-in to drawingsand participate in promotions directly from their device.
In addition to MGT Promotion, MGT will also be bring-ing back the popular Promo App Module, which goes beyondthe visual aid games to engage patrons in a way that increasesparticipation, play, and profitability.
PENTA Building Group (702) 614-1678www.pentabldggroup.comNIGA Booth #917
The PENTA BuildingGroup is a nationally recognizedgeneral contractor, with officesin Las Vegas, Reno, Phoenix,Los Angeles, Palm Desert, andTulsa. As a general contractor,construction manager, and
concrete subcontractor, they partner with every member of thedevelopment, design, and construction team to build a varietyof projects ranging in size and scope. PENTA can provide services on a Construction Manager at Risk (CMAR) basis, withpreconstruction services (budgeting, scheduling, BIM, con-structability review, etc.) commencing early in the designphase, or under a traditional general contractor arrangement,or on a design-build basis.
The success and experience of PENTA spans a wide vari-ety of market segments including: hospitality/entertainment,gaming, education, healthcare, Native American, retail/tenantimprovements, commercial, industrial, public works, and park-ing structures. In addition to doing new multi-million dollarlarge “ground up” commercial projects, PENTA’s team hasextensive experience and capabilities in remodels, small reno-vations, tenant improvement build-outs, as well as expansions,small and large, of existing facilities. A significant, continuousportion of their backlog consists of these types of projects.PENTA is ranked annually among the top 400 general con-tracting firms by Engineering News Record and is the recip-ient of countless project awards. PENTA is privately held andpossesses an impressive financial statement, bonding capacity,and a commendable safety record.
AirQ develops and provides innovative scent technology delivery systems and scents to create positive customer experiences. Ambient scenting can be utilized for experiential
marketing and branding, productpromotion, aromatherapy, andodor cancellation.
AirQ is truly “disruptivetechnology” proven in thou-sands of installations and severaldifferent applications. The possibilities have exploded, bringing ambient scenting to anentirely new level of flexibility, quality, reliability, efficacy andsafety. Now there is unprecedented flexibility to create a subtle and beautiful hypoallergenic scent effect in any space,of any size, for any purpose. AirQ takes scenting far beyondcandles, diffusers or other ineffective, old-fashioned methodsof adding scent to an environment.
Prolitec’s research laboratory has developed a unique processof liquid diffusion. The process is now patented worldwide andhas been proven in demanding commercial fragrance diffusionapplications for years. This original and innovative technologyuses no heat but transforms liquids into a plume of dry micron-sized particles that behave like a gas and diffuse quickly in theair either directly or through an HVAC duct network.
AirQ is the technology and market leader in the use of scentto enhance indoor air quality. Prolitec’s AirQ services includeambient scenting, odor cancellation and product promotion.AirQ is a global company headquartered in Milwaukee, WI.Directly and through partners called Certified Service Providers,AirQ serves clients around the world with installations in over90 countries.
At NIGA 2015, RSP Architects will showcase interiordesign services for entertainment and hospitality projects.These services include programming and concept design,lighting, finish and material selections, construction documents, developing custom furniture concepts and FFEspecification packages for guest rooms, public spaces and back-of-house areas.
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One of RSP’s recent interior design projects is the new151,000 sq. ft. Twelve Tribes Resort and Casino in Omak, WAfor the Confederated Tribes of the Colville Reservation.Inspired by the dynamic nature of moving water, the design ofthe floor and ceiling plan allows fluid circulation, continuouslymoving guests throughout the space creating a sense of discov-ery. Organic forms, lively colors and reflective elements high-light the design concept, which truly makes the resort an oasisin the high desert.
The interior spaces of Twelve Tribes Resort and Casino,designed by RSP, includes: an 80-room hotel (and suites) witha pool and spa; 750 slot casino/gaming floor; poker room; casinobar Element 78; Yu Asian Restaurant; Camas Family Restau-rant with a private dining room; the night club Evolution;Renew Spa; and a Sweet Shop. The Twelve Tribes Casino opensin early summer of 2015 and will bring several new uniquevenues to beautiful Omak, WA.
RSP’s design approach was to enhance the client’s vision andtake inspiration from the surrounding land and culture to create a space that feels welcoming, exciting and memorable.The collaboration between the entire team – clients, design-ers, contractors and consultants – was critical to the project’ssuccess.
Rymax MarketingServices is the premierfull-service player andemployee loyaltyprovider in the gam-ing industry, deliver-ing the most sought-after strategic market-
ing solutions and rewards for Fortune 500 companies andcasino properties nationwide. Their award-winning playerloyalty programs are custom designed to drive ROI for the property, while increasing loyalty and driving repeat play fromguests. By bringing together all the program elements in-house from ordering and fulfillment to customer service andproprietary IT solutions, Rymax can offer their partners savings that are not available in competitors programs.
Additionally, Rymax has developed proven generational segmentation strategies and offers players access to over10,000 trending products from 300+ aspirational brand namemanufacturers, such as Michael Kors, Coach, LG, Canon,Links of London, Liquid Image, Polaroid, Victorinox,MyCharge, Fossil, Garmin, Skullcandy, Furla, Majorica andBreitling. The company’s R-S.I.T.E, Rymax’s Strategic
Interactive Themed Events, focuses on creating an impact-ful experience and a long-lasting impression on playersthrough unique shopping sprees, personalized fittings, VIPloyalty events and experiential rewards that can be customizedfor virtually any player demographic. Rymax’s in-house EventsTeam coordinates and oversees every facet of the event includ-ing preshow set up and layout, promotions and communica-tions, online rewards event catalogs, onsite execution with anexperienced team, post-event breakdown and ROI analysis.Rymax can transform the culture of a property into an engaging environment that consistently retains players andemployees while driving success.
UltraViolet Devices, Inc.(UVDI) is the gaming indus-try’s trusted source for innova-t ive air c leaning and odorremoval solutions. UVDI’s V-PAC™ Photocatalytic Oxi-dation (PCO) Air Cleaner wasengineered specif ical ly toaccomplish this goal in chal-lenging environments such ascasinos.
The V-PAC™ harnesses theexceptionally efficient power ofUV energy, titanium dioxide(TiO2) photo catalyst panelsand carbon filtration to quicklyremove contaminants andodors. The V-PAC™ systemconsists of up to five stages, which: 1) remove dust and dirtfrom the air; 2) the first phase of the TiO2 coated PCO panelreduces volatile organic compounds (VOCs); 3) UVC lampsprovide the reaction energy to allow the TiO2 to furtherreduce VOCs to harmless CO2 and water vapor and disinfects the air of viruses and bacterial contaminants; 4) reduces VOCs even more and removes odors; 5) elimi-nates any remaining heavy odor loads leaving behind justclean and fresh air.
The product is flexible and the modular design deliversthe optimal solution for casino operators looking to provide guests and staff with fresh, clean air. The V-PACis easy to install, retrofit into an existing systems and service. Today, UVDI’s V-PAC™ is utilized by leadingcasinos to enhance the guest experience, improve the workenvironment and ultimately improve revenues.
NIGA PREVIEW
April 2015 Indian Gaming 89
Video King (402) 951-2970www.videokingnetwork.com NIGA Booth #2439
At this year’s NIGA,Video King will showcasethe CHAMP-e™ Androidportable, touch-screentablet. In addition to moreenhanced, high-resolutiongraphics, it features abrighter, 1280x800-pixelscreen that has greater
processing power and a 12-plus hour run time, all encased ina futuristic, lightweight design. This sophisticated wi-fi tablet,with increased levels of animation, is a whole new dimensionin gaming, capable of playing both cash and Video King’scredit-based games, now with dynamic themes, free cards andbonus rounds.
Video King will also feature their TriplePlay Bingo Display,“Super-Sizing” games by splitting the flashboard image intothree hi-definition channels – making everything bigger – asits spread across three widescreen TVs. Aligned in the shapeof a flashboard, two monitors will display the 75-numberBingo board, as the third screen reveals other game informa-tion. When verifying, two monitors continue to show theflashboard, and the third shows the verified card.
Video King will also showcase OMNI – “The Total Solu-tion,” their revolutionary, multi-functional, MICs-compliantBingo management system, prized for its ease-of-use andsupreme tracking ability. The product is now able to manageand update progressive prizes automatically – as well as exportprize data to digital signage or print on a prize board handoutto give players to build excitement before games.
hostViz is a new evolutionin player development. Thisnew product provides criticalinformation to Host Managersand Hosts to enable moreeffective player developmentand enhance a player’s overall experience. The ability to easily analyze all player and gaming activity with hostViz allowshosts to spend more time with prime VIP customers and to reachout more proactively and earlier in the life cycle of marketing campaigns. The tool allows Hosts to focus on incremental visitsas well as bringing new customers into the pipeline.
Building long-term relation-ships with customers is WellsFargo’s priority. Since 1982,Wells Fargo’s Gaming Divisionhas served gaming businesses andNative American governmentsacross the country. Their dedi-cated relationship managers takethe time to understand tribal governments and their enter-
prises to better provide comprehensive solutions tailored to meettheir financial goals. With a focus on relationship banking, thededicated Gaming Division team provides access to financialservices. When customers work with Wells Fargo, they get aunique combination of dedicated teams, industry expertise, andtime-tested strength and stability. ®
For booking call 954.341.6005or for more info visit www.chriselvis.com
The only tri bute The only tri bute arti st h ired by Elvi s Presley arti st h ired by Elvi s Presley
Enterpri ses to perform at Enterpri ses to perform at
Graceland's Heart Break Hotel Graceland's Heart Break Hotel
for 7 consecutive years!for 7 consecutive years!
National Act available for Casinos, Corporate Parties,Concerts and Special Events!
Chris has performed in Vegas, Branson and Legends in Concert Stage Productions
Chris MacDonald pays tribute to an All-American Legend in a truly dynamic performance complete with costumes, dancers and high-energy concert band.
