INDIAN RAILWAYSCHANGING THE TIMES AND CHANGING WITH THE TIMES

Indian Railways is 150 years old It is largest railway system in world under one

management It is the lifeline of our country It is the biggest civilian employer in the world No strike in last 30 years in spite of 17 lac workers It runs 12000 trains every day It carries 1.4 crore passengers & 16 lac tonnes of

goods everyday Indian Railways,the world’s second largest railway,

carries 11 million passengers each day, on 8520 trains departing from 7000 stations.

ABOUT…..

1853- First train run (Boribunder to Thane) 1854-The first passenger train (Howrah to Hoogly) 1856-First south line was open. (Chennai) 1859-First north line( Allahabad to Kanpur) 1947-Post partition 21 railway systems - 10 owned by the GOI and balance

by princely states 1951- Southern, Central and Western Railways SR, CR&WR created 1952-Northern, Eastern and North Eastern Railways, NR,ER&NER created 1955-South Eastern Railways, SER created 1958-North East Frontier Railways, NFR created. 1966-South Central Railways, SCR created. 2002-East Central & North Western Railways created in October 2002-South Western , West Central, North Central, South Eastern Central

& East Coast Railway, created in April 2003

THE BEGINNING….

ORGANSATION CHANGE IN INDIAN RAILWAY

PAST APPROACH

Nothing can changeWe are rail roads

Fear and anxietyRestructuring and

RightsizingTariff focused

PRESENT APPROACH

Passion and Integrity to change

We are in the business of transportation

Hope and excitementRegeneration and

competitivenessUnit cost focused

CHANGE

PROGRESS ….

NETWORK OF INDIAN RAILWAY…

Strength- biggest company , largest network , affordable to common people.

Weakness-corruption within department , poor infrastructure , delayed train.

Opportunity-Metro in commercial city like Mumbai , development in small cities.

Threat-low cost airlines , improvement of roadways , could be taken over by airlines

SWOT ANALYSIS

STRENGHT

WEAKNESS

OPPORTUNITY

THREAT

STIMULUS FOR CHANGE

Process ComplexitiesTechnological FactorsCompetitionCustomer Satisfaction

SECOND ORDER CHANGE Usage of IT in Railways Metro Rail Golden quadrilateral projects Expansion of Railway Zones from nine to sixteen

First order Change Doubling of Railway routes Railway road kms expansion Phasing out of steam engines. Replacing diesel engines with electric engines. Meter gauge to broad gauge conversion . Electrification of routes Third class accommodation abolished Introduction of AC-2 tier and AC-3 tier coaches Introduction of IRCTC Outsourcing of maintenance operations Decentralization Human Resource initiatives Product innovation Increasing the speed of trains

Usage of IT in Railways A large complex Infrastructure System with Large

Geographical Dispersion such as the Indian Railways can benefit greatly from the intelligent use of IT

E-GOVERNANCE OBJECTIVE Freight revenue enhancement Passenger revenue enhancement Improvements in Customer and public service Investment optimization

Transforming Transport through Technology

Jewels in the Crown-Freight Operations Information system ( FOIS)

-Passenger Reservations System (PRS)

-Unreserved Ticketing System (UTS)

-Instant voice response system (IVRS)

-Rail Net

-E- Ticketing

Total freight increased to 728.41 mt. during 2006-07 from 666.51 mt. in 2005-06.

During 2006-07 gross earnings went up by 14% to register US $ 15.19 billion as against US $ 13.25 billion while passenger earnings accounted for US $ 4.1billion (13.8 per cent growth) freight earnings accounted for US $ 10.16 billion.

The operating ratio of Railways has improved to 78.68 per cent during the year 2006-07 from 83.72 per cent in 2005-06

SOURCE: Alok Kumar Mishra, Indian Railways, Backbone of Information Transport in India, Oct. 15, 2002, p.2 and 11

Indian railway-A backbone of Service sector

Conclusion “It is not the strongest of the species

that survive, nor the most intelligent, but is the one most responsive to change.”

“Revolutions don’t last, but Evolution does”

http://www.ibef.org/economy/railways.aspx. http://indiaonestop.com/economy-macro-

viewhtm

http://www.iloveindia.com/economy-of-india/service-sector.html.

REFERENCES

THANK YOUGITIKA PRACHISH(4905)SHEETAL SUMAN(4908)RITUJA JAIN(4917)VINAL SURANA(4922)SHREYA SURANA(4836)