Indicators for Good Governance

Richard Murray

Swedish Agency for Public Management

Indicators for…

Steering Rewarding Controll Mobilising Understanding

…on what level?

Micro – agency Meso – policy areas (eduction, transport…) Macro – the government as a whole

Good Governance?

Trust of citizens Due process of law Efficient production and programs Democratically controlled Attracting FDI

The Lisbon Agenda – performance of the public sector as a whole

Allocation of resources Health status Educational attainment Crime rate Resources

Quality of public administration

Size of bureaucracy Transparency (citizens’

survey) Effectiveness of

government interventions (implementation)

Corruption

…by what means? Organisation Internal regulation of agency work External regulation of agency work Resources: staff, technology Research and development Steering Control Other

Efficiency & effectiveness

Rule of law

Democracy Economic growth

International co-operation

Organi-sation

X X

Internal regulation

X X

External regulation

X X

Resources: staff, technology

X X

R & D X X

Steering X

Control

Other X X

Efficiency & effectiveness

Rule of Law Democracy Economic growth International co-operation

Organisation *Evaluating boards with full responsibility *Central-local gvt partnership

* Evaluation of EU influence on public administration

Internal regulation * Linguistic clarity * Service declarations * Review of agency framework ordinances

* Campaign for public access to information

External regulation

* Review of surpervisory controls

* Regulation impact analysis * Simplified information submission

Resources: manpower

*Monitoring HRM * Evaluation of employer policy * Training of board members * Management training

Resources: technology

* 24/7 agencies, e-info, e-services * Portal for businesses

* Portal for business

R & D * Developing the commission of inquiry system * Citizens’ survey

* SME survey

Steering * Quality award International benchmarking * Benchmarking of administrative activities * Development of performance management * Activity agreements * Indicators on public administration

Controll

Other * Strategy for public administration exports

* Preparations för EU presidency

Efficiency and effectiveness

Efficiency (productivity)

Quality

Outputs Costs Correct Speedy Useful/appropriate

Service quality

Impact

Rule of Law

Correct decisions

According to the law

Identical

Foreseeable

Due process

Correct handling

Transparency

Competent staff

Appeal

Possibilities of appeal

Possibility to sue the government

Democracy

Political control

Loyal civil service

Objective and relevant decision preparations

Efficient means of steering and control

A well coordinated and flexible administration

Citizens’ influence

Lucid organisation

Transparency and openness

Means of direct influence

Information on citizens’ preferences

Possibilities to hold accountable

General information on society

Democratic attitudes

Basic principle.: comparable with other statistics

National Accounts definitions- Delimitation of the public sector- Hours worked- Output, input- Costs- Quality

Education at a glance- Educational levels Labour force surveys Employed Part-time, full-time Sick-leave

Other sources

• OECD indicators on market regulation• World Value Studies• Transparency International• Competitiveness reports