INDUSTRIAL TRAINING PRESENTATION ON

LE-MERIDIENNEW DELHI

SUBMITTED BYDHANANJAY KUMAR

III RDYEARROLL NO.-HM/1017/08

INTRODUCTION

Le Meridien is global hotel group.175 luxury and upscale hotels in 55 countries.Majority of its properties are located in the

worlds top cities.Resorts throughout Europe, America, Asia

Pacific, Africa and the Middle East

Continued……

Le Meridien, New Delhi, is a part of the CJ International hotel Ltd.

It is being operated in collaboration with the famous Meridien chain of Hotels from France.

5 star super deluxe hotel situated at Winsor Place, Janpath.

Located at a distance of 20 kms from IGI and 14 kms from Domestic Airport.

CORE VALUES OF LE MERIDIEN

A sophisticated, elegant European style-with a French accent: “La difference”.

High level of personal service.Exciting cuisine and an extensive range of

facilities for business, conferences/meetings, banqueting and leisure.

Respect for the local culture.Highly trained and motivated staff.

LE MERIDIEN IN INDIA

LE MERIDIEN IN INDIA

BangaloreLe Meridien

Bangalore

Bombay Le Meridien

Mumbai

Cochin Le Meridien Resort & Conventional Ct

MadrasLe Meridien

Royal Chennai

MumbaiLe Royal Meridien Mumbai

New DelhiLe Meridien New

Delhi

Pune Le Meridien

Pune

JaipurLe Meridien

Jaipur

HISTORY OF LE MERIDIEN

• Started its operation in 1972 as boarding lodges for Air-France crew in Africa.

• Later started operating five star hotels in different parts of country.

• Le Meridien New Delhi is a franchise of “Le Meridien Hotels” and reports to the Asia Pacific head office in Hong Kong.

ASIA PACIFIC HOTELS ARE:

ASIA PACIFIC HOTELS ARE

Le MeridienPhuket

Le MeridienNew Delhi

Le MeridienColombo

Le MeridienSingapore

Le MeridienShanghai

Le MeridienBangkok

Le MeridienJakarta

Le MeridienTokyo

CJ INTERNATIONAL HOTEL LTD.

• Late Sardar Charanjeet Singh established CJ International Hotels Ltd. On 10th November 1981, as its founder and Chairman.

• Le Meridien, New Delhi, a unit of CJ International Hotels Ltd with its maiden venture in India in Hotels.

• Mrs. Harjit Kaur took over the hotel as Chairperson and Managing Director after the death of his husband Mr. Charanjeet Singh.

LOCATION

ACCOMODATION

• Exquisitely designed• 358 guest rooms• 7 tastefully decorated designer suites• 54 exclusive Club President rooms• 44 well-appointed deluxe suites• Breathtaking view with the rooms, Luyten’s

Delhi, covering the Presidential estate, India Gate and the Parliament of India.

LEISURE FACILITIES

• LE BELLE: The beauty parlour and barber shop, located at the fourth floor.

• THE HEALTH CLUB: offers a well equipped multi-station gymnasium, steam bath located at the fourth floor

Continued…

• THE SWIMMING POOL: located at the fourth floor.

RESTAURANTS AND BARS• THE ONE (Coffee Shop)

LE BELVEDERE (Roof Top Chinese Restaurant)

• CHOCOLART

MANSOON (Indian Restaurant)

Continued…NERO BAR (Atrium Lobby) HENRI’S BAR (In The Roof Top

Restaurant)

BANQUETSConference Package• Venue Remtals• Lunch or Dinner• Supplementary tea or Coffee

Breaks• In house Audio-Visual agency to

cater the guest’s need

Complimentary• Welcome drink for conference of

50 guests and above• 1 deluxe room for conferences of

250 guests and above• OHP/Slide projectoe and screen

for conferences of 50 people and above

•Boasts of remarkable banqueting & conferencing facilities

•Ensures that their guests’s requirementa are met with proficiency and professionalism

•Its halls have been designed to cater to weddings or special VIP functions.

FRONT OFFICE• This department is the nerve centre of the Hotel• Responsible for the sale of the rooms in the systematic way• Its role is to reserve/register rooms and provides information

to the guest during their staySections governed by Front Office:• Reception• Cashier• Reservations • Bell Desk• Lobby Manager’s Desk• Business Center• Telephone Exchange• Le Club President

HOUSE KEEPING• This department is perhaps responsible to bring back a guest to the hotel

again• It is this department which is indirectly responsible for earning the maximum

revenue for the hotel

ROOM FACILITIES:• Air Conditioning• Individual Climate Control• Sound Proof Rooms• C.C.T.V CNN• Four Channel Stereo Music• Mini Bar Refrigerator• Telephone-2 per room• International and National STD• Sprinklers and Smoke Detectors• Electric Current: 220V 50 cycles• 24 hour room-service

FOOD AND BEVERAGE SERVICE• Food and beverages are the main source of income

of the hotel• This departmant’s staffs are responsible for the sale

of food• They have to be tactful, polite, smart and well

mannered to increase the sale of the food• This department includes the various bars and

restaurants like The One(coffee shop), Le Belvedere(restaurant), Monsoon, NERO Bar, Henri’s Bar and Banquets

FOOD & BEVERAGE PRODUCTION• Important part of a hotel• It prepares dishes for sale and for the staff consumption• It is a revenue generating department• All the kitchen are easy accessible to all restaurants and have a proper space

allocation for each section

Departements• Main Kitchen• Garde Manger• Butchery• Bakery• Room Service Kitchen• Coffee Shop Kitchen (The One)• Indian Kitchen (Pakwan)• French Kitchen (Monsoon)• Chinese Kitchen (Golden Phoenix)• Roof Top Kitchen (Le Belevedere)• Banquet Kitchen

CONCLUSION

• Started my Industrial Training in winter• I enjoyed my start at training and perhaps will remain the

most memorable one• This experience was a highly enriching and educative one

as I went on from one department to another and met and got the opportunity to train under several highly respected senior professionals

• I learnt that every individual is different and that every one has something unique to offer

• I learnt that this is just the beginning of a long road ahead…full of challenges

THANK YOU