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Industry Spotlights Webinar Series:Legal Issues Hospitality Employers
Should Be Considering This Year
April 25, 2018
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Agenda
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1. Employer Training in the Wake of #MeToo
2. Expanding Sex Discrimination Protection to LGBTEmployees in the Hospitality Industry
3. Due Diligence on Labor and Employment Issues inTransactions Involving Employers in Hospitality
4. The DOL’s New ‘PAID’ Program
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. ebglaw.com
Employer Training in theWake of #MeToo
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Presented by
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Andrea K. DouglasSenior Attorney – Los [email protected]
Katrina J. WalasikAssociate – Los [email protected]
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com 5
Effective Training as an Anti-Harassment Tool
The hospitality industry faces the greatest number of sexualharassment charges, on average, according to EEOC data.
Likely due to:o Non-traditional workplace environmento Different practical understanding of personal-spaceo Focus on customer service at all hours
• Employee training, if executed correctly, is an effective toolfor promoting better workplaces in the hospitality industryand preventing situations that may lead to harassmentclaims.
Training should be specifically tailored – both in form and in content – based on theindividuals being trained and the subject matter of the training.
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Types of Recommended Training forEmployers in the Hospitality Industry
QUALITY
WORKPLACE CIVILITY
SUPERVISOR
EMPOWERMENT
BYSTANDER
INTERVENTIONcreating a respectful workplace by
training employees to be better
people generally
empowering all employees – not just those
in power or those who are victimized – to
successfully identify, neutralize, and
prevent instances of harassment
tailored to a specific
industry or workplace
setting
training specifically emphasizing the
additional responsibilities and duties of
managers to effectively address
potential harassment situations
before a claim is madeTypes ofTraining
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Quality Training
c
In June 2016, the EEOC’sSelect Task Force on theStudy of Harassmentissued its findings andconclusions aboutworkplace harassmentbased on data collectedfrom sociologists,industrial-organizationalpsychologists,investigators, trainers,lawyers, employers,advocates, etc.
Training should beholistically focused oncreating a respectfuland safe workplace forall employees insteadof just trying to reducean employer’s liability.
• A respectful and safeworkplace willinherently lead to areduction in theemployer’s liability,while also improvingemployee morale.
The task force concludedthat training tailored to thenuances of an individual’sworkplace and industry-specific considerationswould be most effective.
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Supervisor Empowerment Training
Supervisors are at great risk for becoming the target of harassmentclaims by employees due to their proximity and frequent contact withsubordinates and the power-differential between the two groups.
Harassment training for supervisors should include:o information about how to prevent and correct harassment, including
identification of the risk factors for harassment and clear instructionson how to report harassment;
o a categorical statement that retaliation is prohibited; ando clear explanations of the consequences for failing to fulfill their
managerial duties related to harassment and retaliation.
If trained properly, supervisors and managers are in a uniqueposition to act as successful intermediaries between uppermanagement and employees.
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Workplace Civility Training
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This type of training is focused on creating a respectful workenvironment and culture overall. A universal approach tocreating better employees by “creating” better people.
What is a respectful workplace?o A working environment where employees feel that they are valued, their
accomplishments are recognized and acknowledged, and expectations and guidelinesare transparent, such that employees are able to work harmoniously and focus on theirjob performance.
o A “drama-free” zone.
Benefits of civility training:o Studies show it can lead to heightened moral and teamwork, lower
absenteeism and employee turnover, fewer workplace injuries, andimproved productivity for employees at every level.
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Bystander Intervention Training
This training methodis focused on gettingonlookers involvedwith addressing orending harassmenton the workplace.
“See something, saysomething” approach.
Initially implementedon college campuses,it is believed that thistype of training mayhelp to minimize theoccurrence ofworkplace harassmentby creating a moreaccountableenvironment.
Also serves to empowerall employees:• To stop harassment as it
is occurring;• To engage employees that
are engaging in harassingbehavior in a productivemanner to end theharassment; and
• To effectively andsensitively communicatewith employees who havebeen a target or victim ofharassment in the past.
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. ebglaw.com
Expanding SexDiscrimination Protection toLGBT Employees in theHospitality Industry
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Presented by
12
Amanda M. GómezAssociate – New [email protected]
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Title VII of the Civil Rights Act of 1964Title VII of the Civil Rights Act of 1964
Title VII of the Civil RightsAct of 1964 (“Title VII”)
Title VII prohibits employment discriminationbased on race, color, religion, sex and nationalorigin
Title VII does NOT expressly cover sexualorientation or gender identity
Title VII does, however, protect against genderstereotypes and does protect same sex bullyingor same-sex sexual harassment
Landmark CasesTwo federal cases, PriceWaterhouse v. Hopkins(1989) andOncale v. Sundower (1998)had the effect of creatingperiphery protections forLGBT workers
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EEOC Interpretation of Title VIIExpanding protections to include LGBT Rights
EEOC asserts:
Sexual orientationdiscrimination is, by
definition, discrimination“because of … sex,” inviolation of Title VII.
Sexual orientationdiscrimination constitutes
associational discriminationthat violates Title VII.
Sexual orientationdiscrimination necessarilyinvolves sex stereotyping,
in violation of Title VII.
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The Circuit SplitEleventh, Eighth, Seventh, Sixth, Second, and First Circuits
In February 2018, the Second Circuit held in Zarda v. AltitudeExpress, Inc., that sexual orientation discrimination constitutes aform of discrimination “because of . . . Sex,” in violation of TitleVII of the Civil Rights Act.
In March 2018, The Sixth Circuit, in EEOC v. R.G. & G.R. Harris Funeral homes, heldthat discrimination against employees, either because of their failure to conform tosex stereotypes or their transgender and transitioning status, is illegal under TitleVII. This court also rejected the employers argument that enforcement of Title VIIwould substantially burden their religious exercise. They did not addressdiscrimination based on sexual orientation in this case.
The Supreme Court remains silent on the issue. In 2017, the Supreme Courtdenied Certiorari in Evans v. Georgia Regional Hospital, but will hearMasterpiece Cakeshop v. Colorado Civil Rights Commission this year, which mayclarify the ambiguous balance between religious beliefs and discriminatorypractices.
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Best Practices for Hospitality Employers
Implement inclusion policies and procedures for employees
Consider updating harassment, discrimination, and Equal Opportunity
policies to include “gender identity or expression” among protected
categories
Do not prohibit a transgender or gender non-conforming employee from
using the restroom of their choosing
If possible, provide gender neutral single occupancy restrooms for
employees who desire additional privacy
Use chosen names, pronouns, and titles
Update personnel and administrative records at the employee’s request
Provide employees with a gender- neutral dress codes, uniforms, and
grooming standards
Provide all employees with training on gender identity issues; human
resources personnel should receive additional training to support
transitioning employees
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Due Diligence on Labor andEmployment Issues InTransactions InvolvingEmployers In Hospitality
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Presented by
18
Michael F. McGahanMember of the Firm – New [email protected]
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Importance of Due Diligence
Labor and Employment issues today carry potential for large post-closingclaims.
Wage Hour Class Actions:
Harassment Claims
Unions
Discrimination Complaints
Joint or Successor Liability
ERISA Withdrawal Liability
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Types of Transactions
Joint Ventures
Change of Ownership
Change of managing agent
Basically any type of transaction that results in a partybecoming the employer of the other party’s employees:
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Areas of Concern
Statutory compliance
• Fair Labor Standards Act (FLSA)
oState Wage/hour laws
• Occupational Safety and Health Act (OSHA)
• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
oState and Local Human Rights Laws
• Employment Retirement Income Security Act (ERISA)
• Immigration Compliance
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Areas of Concern
State and Local Labor Laws
• Tip Sharing
• Paid Sick Time
• Paid Family Leave
• Scheduling and Call In Restrictions
Labor Relations
Employment Litigation, Both Pending and Threathened
Handbooks and Policies
Anti-Harassment Policies
• Claims
• Complaints
• Investigations
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Labor Relations Issues: Two Focuses
Dealing with an
Already Organized
Workforce
Threats of
Organizing in a Non
Union Workforce
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Non Union Workforce: Looking at the Risk of UnionOrganizing
Change of ownership, management, or corporatestructure creates uncertainty for existing work forcemay lead to interest in Unions
Evidence of Union Organizing• Petitions filed with NLRB• Card signing campaigns• Social Media campaigns
Vulnerability to Union Organizing• Are Wages and benefits competitive?• Employee Complaints• Compliance with statutory requirements?• Union organizing in the neighborhood?
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Unionized WorkforceWhat to look for
Extent of UnionOrganization
All employees organized?
• Same Union?
• Same Collective BargainingAgreement (CBA)?
Some employees notorganized?
• Employees satisfied withwages, benefits, etc. ?
• Communications withemployer about wages,benefits, working conditions?
• Existing unions representthese classifications in otherworkplaces?
• Comparison with unionemployees?
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Union Workforce: What to Look For
What is in the CBA(s)?
Wages and FutureIncreases
Paid Time off
Benefits:
• Contributions to Pensionsand Welfare Funds (andFuture Increases)
• Expiration Date – Whenwill Bargaining next berequired
Successorship clauses
Neutrality Clauses
Management RightsClause
No Strike Clause
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Membership in Multi-Employer BargainingGroup?
• Time to get out?
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Union Workforce: What to Look For
What’s not in the CBA? Multi-Employer Plans,Financial Status
• List of Pending Grievances• List of Arbitrator’s Awards• List of Side Letters and Grievance
Settlements
• Health and Welfare Planso ACA Compliance?o Costs, and Projected
Increases
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Multi-Employer Pension Plans
• Funding Status
• Potential Withdrawal Liability if Pension Fund is underfunded
oWhat is Withdrawal Liability?
oWhen is it incurred?
Single Employer Pension Plans
• Funding requirements
Union Workforce: What to Look ForPension Plans
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The DOL’s New ‘PAID’Program
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Presented by
30
Adriana S. KosovychAssociate – New [email protected]
Jeffrey H. RuzalMember of the Firm – New [email protected]
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Agenda
31
1• PAID Program: What Is It and How Does It Work?
2
• Participation Requirements and Conditions: “All employers covered bythe FLSA” Has Limitations
3• Risks: Why Employers May Want to Think Twice Before Participating
4
• Looking Ahead: Evaluating Effectiveness and Possible NextDevelopments
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PAID ProgramWhat Is It?
Payroll Audit Independent Determination (“PAID”) Program –Nationwide pilot program initiated by the U.S. Department of
Labor’s Wage and Hour Division (WHD)
Allows employers to avoid potentialpenalties for overtime and minimumwage violations under the Fair LaborStandards Act (“FLSA”) by voluntarilyreporting those infractions to the WHDwithin a structured framework.o employees receive 100 percent of the back
wages paid to them, without having to pay anylitigation expenses or attorneys’ fees.
o employers avoid liquidated damages or civilmonetary penalties, and obtain release ofemployees’ rights to privately sue the employerfor the unpaid wages.
Primary goals:1. Resolve claims for unpaid minimum
wage and overtime under the FLSAexpeditiously and without litigation.
2. Improve employers’ compliance withovertime and minimum wageobligations under the FLSA.
3. Ensure that more employees receivethe back wages they are owed.
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com 33
PAID ProgramHow Does It Work?
Participating employers conduct a self-audit of theircompensation practices to identify potential violations – if anypotential violations, gather information regarding affectedemployees, relevant timeframes (up to 2 years) and amount ofback wages owed.
Report information to the WHD, with certifications byemployer:• It reviewed the WHD’s compliance assistance materials;• It is not litigating or being investigated for the compensation
practices at issue; and• It will adjust its practices to avoid the same potential violations in
the future.
WHD evaluates the information• May request additional information from the employer that it
considers necessary to assess the back wages due for the identifiedviolations.
• Issues a summary of unpaid wages to the employer with formsdescribing the settlement terms (“Claim Releases”) for each employee.
Employer must issue prompt payment of the back wages toeach of the employees who signs the Claims Release.
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ParticipationRequirements and Conditions
Employers Employees
“All employers covered by the FLSA”except employers that are:o Already under investigation by the WHD.o Engaged in active or potential litigation.
To participate, employer must beprepared to certify:o Covered by the FLSA.o Employees covered in the proposed PAID self-audit
are not subject to prevailing wage requirements.o Neither WHD nor any court has found within the last
5 years that it has violated the FLSA by engaging inthe same compensation practices at issue in theproposed self-audit.
o Has not previously participated in the PAID Programto resolve potential FLSA minimum wage orovertime violations resulting from thecompensation practices at issue.
Must sign Claims Release toreceived back payment ofwages and overtime.
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RisksAvoid Being the “Test Case”
Voluntary Self-Audit or Agency Review? WHD may request “additional information” toassess back wages, and the program imposes no limit on the scope of the WHD’sevaluation. Additionally, an employer that does not know it is already under investigationmay unwittingly disclose violations to the WHD without being able to rely on theprotections of the Program, thus facing significant civil penalties
Becoming a Target: WHD does not waive its right to conduct any futureinvestigations of an employer that has chosen to participate in the Program,which could include directed investigations.
Limited Protections for Employer: Because WHD may not supervise payments or providereleases for state law violations, Claim Releases are narrowly tailored to the specificviolation and time period covered by the assessment and do not cover state or local wageand hour claims that may also exist. (*Employer may separately settle claims as allowedunder state law.)
Potential Public Disclosure: Self-audits under the PAID program are subject tothe same FOIA requirements and defenses as any WHD investigation or audit.
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Looking AheadEvaluating Effectiveness and Possible Next Developments
Six-month pilot program
WHD to evaluate effectivenessand determine whether tomodify or make the programpermanent
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Questions?
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. | ebglaw.com
Presented by
38
Andrea K. DouglasSenior Attorney – Los [email protected]
310-557-9527
Amanda M. GómezAssociate – New [email protected]
212-351-4711
Adriana S. KosovychAssociate – New [email protected]
212-351-4527
Michael F. McGahanMember of the Firm – New [email protected]
212-351-3768
Jeffrey H. RuzalMember of the Firm – New [email protected]
212-351-3762
Katrina J. WalasikAssociate – Los [email protected]
310-557-9577
© 2018 Epstein Becker & Green, P.C. | All Rights Reserved. ebglaw.com
Industry Spotlights Webinar Series:Legal Issues Hospitality Employers
Should Be Considering This Year
April 25, 2018