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Infographic 2016

Date post: 12-Feb-2017
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Improving our clients' operational efficiency by offering a wide range of services and languages all in one place High customer retention rates achieved through high standards of service Measuring what Matters Measuring ourselves on criteria that matter to YOU, we reveal our 2015 performance overview… of clients with market contacts rate the accuracy of our translations as 'excellent' or 'good' Our 1% complaints rate is so tiny, it’s barely worth mentioning! translators in our network 3,000+ languages 200+ 100% New for 2016, we’re delighted to add Brand Name Analysis to our range of core language services! services 15 Voiceover Transcreation & Adaptation Telephone Interpreting Subtitling Interpreting Desktop Publishing & Typesetting Transcription Brand Name Research Proofreading Copywriting Translation Quality Audits Translation Memory & Terminology Management Online Review Tools Multilingual SEO are very likely to recommend us to a colleague Ever evolving and improving our service, 2015 was another exciting year for us! Our brand-new customer portal, Dovetail, provides clients with instant access to project information and all previously translated content. Translation Memories managed 2,000+ 100% Keeping our clients happy through one friendly and helpful point of contact of our clients appreciate our kind and caring approach 94% With ISO 9001:2008 and ISO 17100:2015 certifications, quality is at the heart of everything we do Ensuring a faster time to market for our clients' products and services of clients value our quick response time to their enquiries say that we’re pros at meeting project deadlines 96% say how well we handle their specific enquiries 92% 90% Our team was named Project Management Team of the Year at the Association of Translation Companies (ATC) Language Industry Summit Awards! Read all about it at our website We've got some great news... Comtec is expanding! This year we acquired two new translation companies; Accurate Translations and 1st Transnational, bringing a combined experience of over 70 years in the translation industry! All customer satisfaction statistics have been taken from our 2015 Annual Feedback Survey completed by our clients
Transcript
Page 1: Infographic 2016

Improving our clients' operational efficiency by offering a wide range of services and languages all in one place

High customer retention rates achieved through high standards of service

Measuring what MattersMeasuring ourselves on criteria that matter to YOU, we reveal our 2015 performance overview… of clients with market contacts rate

the accuracy of our translations as 'excellent' or 'good'Our 1% complaints rate is so tiny, it’s barely worth mentioning!

translators in our network

3,000+ languages

200+

100%

New for 2016, we’re delighted to add Brand Name Analysis to our range of core language services!

services 15

Voice

over

Tra

nscr

eatio

n &

Adap

tatio

n

Tele

phon

e In

terp

retin

g

Subt

itlin

g

Inte

rpre

ting

Des

ktop

Pub

lishi

ng &

Typ

eset

ting

Tran

scrip

tion

Bran

d N

ame

Rese

arch

Proo

fread

ing

Cop

ywrit

ing

Tran

slatio

n

Qua

lity

Audi

ts

Tran

slatio

n M

emor

y &

Term

inol

ogy

Man

agem

ent

Onl

ine

Revie

w T

ools

Mul

tilin

gual

SEO

are very likely to recommend us to a colleague

Ever evolving and improving our service, 2015 was another exciting year for us!Our brand-new customer portal, Dovetail, provides clients with instant access to project information and all previously translated content.

Translation Memories managed

2,000+

100%

Keeping our clients happy through one friendly and helpful point of contact

of our clients appreciate our kind and caring

approach

94%

With ISO 9001:2008 and ISO 17100:2015 certifications, quality is at the heart of everything we do

Ensuring a faster time to market for our clients' products and services

of clients value our quick response time

to their enquiries

say that we’re pros at meeting

project deadlines

96%say how well we

handle their specific enquiries

92% 90%

Our team was named Project Management Team of the Year at the Association of Translation Companies (ATC) Language Industry Summit Awards! Read all about it at our website

We've got some great news...

Comtec is expanding! This year we acquired two new translation companies; Accurate Translations and 1st Transnational, bringing a combined experience of over 70 years in the translation industry! 

All customer satisfaction statistics have been taken from our 2015 Annual Feedback Survey completed by our clients

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