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Infor SCM Warehouse Management 2000
Name Title
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Agenda
Market View & Peer Perspective
What Our Customers and Prospects Want
Improvement through Hi-Volume Warehouse Management
How Infor SCM Warehouse Management 2000 Can Help
What Infor SCM Warehouse Management 2000 Does
Customer Testimonials and Case Study
Summary
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Complexity Is Increasing But Mandates Are Same
Globalization and extended supply chains
Customer service expectations
Shortening product life cycles
Mergers and acquisitions
Regulatory constraints
Operational costs
Complexity
More Products
More Miles
More Partners
More Systems
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38%
47%
52%
61%
75%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Customer demands for value-add services and
unique fulfillment processes
Respond better to demand/supply fluctuations
(e.g. seasonality, promos, product introductions)
Customer demands for faster and more time-
definite fulfillment
Pressure to support business growth without
adding additional facilities
Pressure to reduce logistics costs to remain
competitive
% of Respondents Citing as Among Their Top 3 Pressures
Most Influential Pressures Driving Companies to Improve Warehouse Operations
Cost pressures and corporate directives to support growth without additional resources top the reasons that companies seek to improve warehouse operations.
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Most Companies Are Struggling to Reduce Warehousing Costs
Warehousing costs as a %
of sales (revenue):
• 21% of companies report
whsg costs are 1-2% of sales
• 21% say it’s 3-4% of sales
• 26% say it’s 5-8% of sales
• 31% say it’s 9% or more
47% of companies saw their warehousing costs increase in the past 2 years, while top performers were able to reduce their cycle times by more than 10%.
Increased more than 10%
1-10% increase
1-10% decrease
Stayed about the same
11-20% decrease
Decreased more than 20%
6%
17%
10%
20%
26%
21%
(Adjusted for sales volume changes)
Change in Warehousing Costs Since 2004
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Recent Retail Global Wins – Infor SCM Warehouse Management 2000
Safeway – 40 sites - largest Voice user in the world
Jo-Anne – Integrated end-to-end WMS, YMS, TMS
Sonae – large retailer upgrading to the latest version
Carrefour – 2nd largest retailer, expanded Voice, Flowthrough capabilities
Sobeys – expanding slotting across DC
UK MOD – over 80 existing sites in use, implementing latest release, beat competition
Boots – Beat competition on regional stock room project
Woolworths – 21 sites end-to-end solutions
Trust Mart – 2nd largest retailer in China – 1.3 million orders per week
RT Mart – 4th largest Chinese retailer
Shoprite – largest retailer in Africa
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Improvement through Hi-Volume Warehouse Management
Receiving
Replenishment Voice Directed
Selection
Interleaving Inventory Control
Labor /
Supervision
Shipping
Put-Away
Crossdocking Satellite Control
Loading
RFID
Yard Control
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Release & Putaway Work Flow
Status Driven (Damaged, Rework)
Cross Dock (Outbound or Kit Order)
Potential Cross Dock (Hot Pick)
Forward Pick Location
Dedicated Location (Fixed)
Storage Rules (Slotting/Zoning)
QC Inspection/Sampling
Receive Product RF and/or Desktop
(ASN, PO, RMA, Blind)
Inbound
Order & ASN
Creation
Inbound Processing
Host Interface
LPN Labels
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Initial Put-away Considerations
Location & zoning strategy
Forward pick and/or random storage
Zoning classifications (A, B, C)
Item classifications & associated putaway rules
Establish putaway rules to meet strategy
“A” velocity items “A” zone, overflow to “B”, “C”
“B” velocity items “B” zone, overflow to “C”
Replenishment of forward picks
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Inventory Management
Lot, Date and Serialized controls
Date control – expiration, mfg, deliver by, receipt date, best by
Zone Configuration Settings
Paper, RF, Automated, Label Directed
Cycle Counting
Planned Options (zone, item, location, date)
Discrepancy Triggers (Pick Short)
Automatic Trigger on Inventory Level (Pick to 0)
User Initiated (On Demand)
Supervisory Escalation
Real Time Updates
Location and LPN Count Options
Real Time Transactions
Sh
ipp
ing
Potential
Cross Dock
QA102
Each
SHIP103
SHIP105
SHIP104
SHIP102
SHIP101
Prod. Center
Staging
Bulk Floor
Bulk Floor
QA101
Receiving
RE
CV
10
1
RE
CV
10
2
RE
CV
10
3
RE
CV
10
4
A1
A2
CONV
VNA
VNA
A3
A4
A5
A6
A7
A7
A6
A8
A9
A10
A10
A11
A12
A12
A13
A13
A14
A14
REC1
QAA1
QAA2PCD
A20
SHP1
SHP1
FF
II
FF
OO
FF
II
FF
OO
EachEachPickPickCaseCase
PickPick
ClusterClusterPickPick
ClusterClusterPickPick
LIFOLIFO
AREAS
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Picking Options (RF, Paper, Mechanical, Label)
(by Order, Carrier, Zone, Pick & Pack
Outbound Process
Host Interface
Customer
Order
Creation
Pick List
Pick Labels
Pre-Manifested Labels
Release,
Allocate &
Pre-Cartonize
Orders
Triggered Cycle Count &
Replenishment
Check Pack,
Trailer Load,
Paperwork &
Ship Order
Address Label
BOL
Packing List
Manifest
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Forward Pick & Replenishment
Multiple forward pick locations by product
Multiple UOM picking
Replenishment
Dynamic
Batch (Cherry Pick)
Stocker
Material selection rules for replenishment
Execution Features
Triggers based on demand
Executes based on space available
Pick & replenishment are sequenced
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Resource & Task Management
Real-time automatic prioritized task assignment
Balances labor force and work load
Prioritized task list by operator role
Task type
Work zone
Wave type
Order, shipment, carrier, trailer
Task interleaving
All task types
Force or proximity
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Wave Planning – Flexible and Adaptable
Enhanced Wave Work Bench
Enhanced Query Building capabilities
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Wave Planning
Wave building Flexible order grouping
Wave templates
Wave planning Material selection rules
Material substitution and back orders
Order consolidation for batch picking
Wave release Labor management
RF, list, cluster, labels with over-ride
Material selection rules Configurable
Zone priorities
Pick size sensitivity
Full load, full carton
Clean partials, clean location
Product date sensitivity
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Material Allocation
Prioritized rules
Zone priorities
Full pallet
Full carton
Forward pick
Partial
Rotate Pick
Code dates
Expiration date (FEFO/LEFO)
Receipt date (FIFO/LIFO)
Manufactured date
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Picking Methodologies
Pick by order
Pick by trailer
Cluster picking
Batch picking
Zone picking
List picking
Label picking
RF picking
Voice Picking
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Voice Directed Work
Infor was the very first SCE company to have real-time Voice interface
Operating on forth release of Voice software
More voice installations than all other SCE companies combined
Fully integrated with Labor processing
Real-time “Balance on Hand” in the pick
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Cartonization
Pick multiple orders in a single pass
WMS optimizes travel path
Optional container selection logic
Optional pallet size selection logic
Pre-print shipping labels
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Staging, Packing and Shipping
Drop Points
Hauling
Pallet Re-build
Pallet consolidate
Shipping labels
Shipping paperwork
Pull for shipment
Trailer loading
Load Sequencing
Operator directed
System directed
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Cross Dock Handling
Cross Dock
Putaway process initiates a pick command
Planned Cross Dock
Pre-define hot pick areas
Owner
Item
Location
quantity
Putaway process directs user to hot pick area until established quantity is filled
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Receiving
Staging
D1
Unloading of pallets
Pallet receiving buffer
Suppliers Receiving
D2 D3 D100
Pick to zero
Dispatch
Loading
Flow Through
Destinations = Stores
Contents of loads
are recorded into
inventory.
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Yard Management – Improved Scheduling
Real time inventory visibility for trailers and their contents
Wireless communication to yard drivers
Wireless “fast gate” capability
Configurable rule engine to automate all trailer move tasks
Web based self-service appointment system for vendors and carriers
Automatically build unload schedules based on definable rules
Automatic notification to vendors or carriers upon schedule changes
Increase asset usage up to 15%
Increase driver productivity up to 30%
Increase dock door turnover
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Improved Labor Productivity
System Directs Users Based on
Task Priority and Qualification
• Reduce Travel Time
• Reduce Product Search Time
• Monitor Tasks
Labor Savings of 30% to 60% Are
Possible From Process
Improvements
•Task Direction via RF/Voice
•Productivity Management with
Labor Standards
Monitoring
Real-Time
Better Resource Utilization and Optimization
Means Reduced Labor Costs
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Labor Management
SELECTION METHODS
VOICE
RF HAND-HELD DEVICES
PICK TO LIGHT
PAPER
LABELS
PICK LISTS / PICK TICKETS
REPLENISHMENT METHODS
LET DOWNS
CHERRY PICKING
PALLET MOVES
INTERLEAVING
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Labor Management
PUT-AWAY & HAULING METHODS
FORK LIFT HAULING
PALLET JACKS
TUGGERS
INTERLEAVING
RECEIVING METHODS
PAPER
RF HAND HELDS
COMBINATION OF THE ABOVE
LOADING & UNLOADING METHODS
PAPER
RF HAND HELDS
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Labor
Discreet labor standards
Direct and Indirect work can be tracked
All DC points defined in a warehouse
Captures travel using specific X,Y,Z coordinates
Defines capabilities & restrictions of equipment
A fatigue factor is considered for all activities
Time based data repository for single activities (engineering standards)
XY Layout of facility
Analyses optima for pick path, activity sequences etc.
Monitoring of individual performance as a base for bonus system
Prep time for all activities
Considers aisle congestion
All Scanning
All Labeling
Catch weight
Verification Methods
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Resource Utilization - Space and Inventory
Better use of all available space
typically means 20-30% more efficient
use of warehouse space so more
product can fit in heavy seasonal flow
of goods.
Better accuracy on Inventory can
mean same amount of revenue
can typically be supported with 5-
8% less inventory.
Better Resource Utilization Means less product needed to
support sales and more room for seasonal fluctuations !
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Voice Directed Work
Infor was the very first SCE company to have real-time Voice interface
Operating on forth release of Voice software
More voice installations than all other SCE companies combined
Fully integrated with Labor processing
Real-time “Balance on Hand” in the pick
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Reporting
Advanced Production Reporting
Embedded and installed with WMS All features run within WMS
Meta data layer
Query Studio Easy to use ad-hoc reporting
Designed for business users
Based on easy to understand meta data
Create new reports
Change existing reports
Report Studio Full featured, web-based report authoring
Provides easy way to add complex reports
Public and personal folders
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Slotting
. Criteria:
Fast movers close to dispatch or main axis
Heavy product ergonomically presented
Goal: Optimize Pick Performance via shortened travel time
Before Optimization
After Optimization
Slotting is a tactical process and
means optimum arrangement of
pick slots in the DC
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Event Management
Monitors the execution of all applications and processes
Pre-defined “monitors” with closed loop workflows
Intelligent alerts and messages across the community
Reporting and analysis tools
Monitor &
Alert
Avg
Performance
Control
Range
KPI examples:
KPI Results Avg
Performance
KPE Results
KPE examples:
Don’t Report on KPI’s, IMPACT them through proactive KPE’s
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Inventory Track & Trace
Reverse Logistics
Enables track and trace of parent child supply chain disseminations for product recalls,
delivery compliance, recycling, warranty tracking, COOL, etc
CASE 3 CASE 4
A F
D H
CASE 1
Tag 1
CASE 1 CASE 2
Tag 5
Each case is identified
by a unique Tag
Cases are loaded
onto a pallet for
transport. The pallet is
uniquely identified by
an Tag
B E
D G
CASE 2
Tag 2
C G
E B
CASE 3
Tag 3
B E
A C
CASE 4
Tag 4
Product Movement
Information Flow
A B
C D
E F
G H
Product is
packed into
mixed cases
Product
Group AB
Product
Group CD
Product
Group EF
Product
Group GH
A B
C D
E F
G H
Product is
consumed by end
customer - with
total traceability
Store 1
Store 2
Store 3
Store 4
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RFID and Compliance Services
Cost Savings
Reduced labor for data collection
Receiving, Shipping and Inventory transactions
Optimal Information
Reduce number of data errors
Increase data collection speed
Optimal Facility Configuration
Redesign physical layout for line of sight
EPCglobal Compliance
Serialization – Ability to identify each unit via unique identifier
Industry standard data and communication protocols
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Dashboards – Intuitive to Use
Enhanced Navigation facility
Enhanced Reporting
User Personalization
Enhanced
Reports
Role Based
Navigation
User Favorites
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MHE Integration
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Summary
Hi-Volume Warehouse Management Helps You do more with less.
Infor SCM Warehouse Management has a history of helping retailers worldwide to improve productivity, labor management and facility utilization.
Leading capabilities like wave planning, crossdocking, flowthru, labor management, yard management, voice, slotting, and event management help clients improve asset turnover and reduce distribution costs making them more profitable.