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Transforming Data Into Business Value
Mauro GrassiInformation Builders
Milano, 8 Novembre 2012
Information Builders
Information BuildersAbout Us
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36 anni di esperienza 1,350 dipendenti 60 sedi worldwide 12.000 installazioni Millioni di utenti
• Software vendor indipendente con operazioni su scala globale
• Valori centrali e primari– Servire il Cliente– Focalizzarsi sull’innovazione tecnologica
• Forte penetrazione in tutti i maggiori mercati verticali• Partnership di lungo termine con tutti i Clienti
“Only Information Builders achieves above-average ease of use, below-average implementation costs per user, above-average support for complex deployments and above-average business benefits.”
Information BuildersCustomers
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Banking
Manufacturing
Communications
Insurance
NaturalResources
Financial Servicesand Service Providers
ConsumerPackaged Goods
Outsourced Services
Retail
Information BuildersCustomers
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Federal Government
State and LocalGovernment
Education
HealthcareProviders
HealthcareInsurers
Travel andEntertainment
Transportation andLogistics
Pharmaceutical andMedical Supply
Not for Profit
Cosa ci chiede il mercato
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BIG DATA per Information Builders
Volume di dati Velocità (di generazione, raccolta, elaborazione e distribuzione) Variabilità (di fonti e formati) Tipologia di utenti Nuovi processi
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ANALITYTICS per Information Builders
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BI ToolsWhat’s the best that can happen?
What will happen next?
What if these trends continue?
Why is this happening?
What actions are needed?
Where exactly is the problem?
How many, how often, where?
What happened?Com
petit
ive
Adv
anta
ge
Degree of Intelligence Insight
Decision Optimization
Predictive Analytics
Forecasting
Statistical models
Alerts
Query/drill down
Ad hoc reports
Standard reports
(adattamento da Davenport, 2007)
Information
BI Analytics
Information Builders the Only Large Independent With Above Average Ease of Use, Complexity but Low Implementation Cost per User
Information Builders, BIG DATA + ANALITYTICS
Information Builders“The Information Stack”
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Business Intelligence
Advanced Analytics
Performance Management
Integration Infrastructure
Data Integration
Universal Adapter Suite
Data Quality Management
Master Data Management
Data Governance
Fraud, Waste and Abuse
Operations and Financial Mgmt.
Quality of Care/Service
Information BuildersTransforming Data Into Business Value
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Information
Risk, Compliance and Governance
Revenue Generation
Information Builders BIG DATA + ANALYTICSHighest Return on Investment Information Solutions
Cost control and budget management Performance management of employees, suppliers, contractors Product and logistics intelligence Reduction of redundant, error-prone, and manual processes
Real-time event analysis and predictive scoring Identity management Location intelligence
Government, industry, and corporate
Single view of patient, citizen, student, or criminal Public information portals Call center performance
Customer Acquisition and Retention Online customer experience Single view of customer Customer intelligence
Fraud, Waste and Abuse
Operations & Financial Mgmt
Quality of Care/Service
Revenue Generation
Risk, Compliance and Governance
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Prescriptive AnalyticsPrice Optimization Solution: Fact-Based Pricing
BIG DATA + ANALYTICS per TESCO
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Turning data into value
Turning data into value
Turning data into value
TESCO BIG DATA + ANALYTICSCUSTOMER RETANTION FROM 13% TO 30%
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consumer
RECENCY, FREQUENCY,MONETARY
FIDELITY CARD, PUNTI PREMIO
SOCIAL WEB DATA (RT e non RT)
GEO-POSITIONING
FEEDBACK E-SURVEY
INFORMAZIONI E RECLAMI AL CONTACT CENTER
VIDEO-INTELLIGENCE(riconoscimento volti e Comportamento fisico)
GARANZIE PRODOTTI
BASKET E MIXDI ACQUISTO
PROFILO SOCIO-DEMOPROFITABILITY
Businesses change slowly, customers change in an instant,“Sir Terry Leahy, CEO TESCO
Health Governance & Information ManagementCineca Case Study
(Business Intelligence)
Ing Busca Paolo
Report dinamicoINTERNI• ETL • sviluppo Reporting e KPI standard• predisposizione ambiente di analisi dati
Criteri di scelta degli strumentiAnalisi processi di erogazione ed utilizzo dei servizi
ESTERNI (utenti)• utilizzo Reporting e KPI• sviluppo Reporting e KPI personalizzati• analisi dati
from CONSUMER to PRODUCERof INFORMATION
Report dinamico
As - Is• 100+ Utenti Power User
– Reporting Guidato– Analisi dei dati
• 32 Asl (~9000 medici di famiglia)– Reporting statico (KPI)
• 200 TB di datastore
Spesa per statine: 8.682.467 Spesa altri farmaci: 72.353.195
Spesa totale: 81.035.662
- 936.000+ 8,4
Simulazione variazione indicatoriImpatto economico Anno 2010 ASL 420.000 resid.
-216 eventi CV acuti pari a -1.350.000 €
PIANETA CARCERE,COME DARE I NUMERI SENZA PERDERE LA TESTA.
WebFOCUS a supporto dell’Amministrazione Penitenziaria
Dott.ssa ANNA FINO, Funzionario InformaticoUfficio per lo Sviluppo e la Gestione del S.I.A. e Supporto alle decisioni -Sezione Statistica Ministero della Giustizia
Statistica Penitenziaria e altri adempimenti Sistan
dati sociali (professione,
…).
dati giudiziari (condanne,
reati, ...);
Caratteristiche(sesso,
nazionalità, ..)
Consolidamento - StatisticaTistit Ticons Tevol
Diffusione dei dati Pagine statiche aggiornate periodicamente
www.giustizia.it e intranet Pagine dinamiche
Reportistica giornaliera con WebFOCUS
PIANETA CARCERE,: COME DARE I NUMERI SENZA PERDERE LA TESTA.WebFOCUS a supporto dell’Amministrazione PenitenziariaDott.ssa Anna Fino
Drilldown
Passa ad active report…
NATION WIDE and SECURITIES AMERICAagent application
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La piattaforma di Information Builders
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La piattaforma di Information Builders
Reporting
Query & Analysis
Dashboards
Information Delivery
PerformanceManagement
EnterpriseSearch
Visualization& Mapping
App/Dev, Portals& Mash-ups Predictive
Analytics
MS Office &e-Publishing
Business toBusiness
Data Warehouse& ETL
Master DataManagement
Data Quality Business ActivityMonitoring
High PerformanceData Store
Mobile Applications
MetroPulsehttp://www.metropulsechicago.org/
Copyrigh
t 20
07, Infor
matio
US bank https://scoreboardtest.usbank.com/approot_sb/sbdemo/scoreboard.html
Teradaapplicazioni RapidWH di Teradata
Conclusioni
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Big Data
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Our goal is to enable WebFOCUS to access ALL types of data. Relational i.e. Oracle, Teradata, SqlSrv… Application owned i.e. Peoplesoft, Siebel, SAP … OLAP i.e. SAP/BW, ESSBASE, SQL SRV … Legacy i.e. IMS, Remedy, C-ISAM… Flat files i.e. Excel, Delimited,… 300+ adapters
New Data Sources .. NoSQL New WebFOCUS adapters FaceBook SalesForce.com MongoDB (JSON) Hadoop/Hive/HDFS GreenPlum , Vertica , Par Accel , 1010, Netezza
Big Data
Search-based BI with Magnify:
Automatic transfer of database records to search index database Look for records based on items in their text and instantly
access and display it from the database. Create new ‘entities’ during transfer Magnify Active Report of Hits for data analysis Perform analysis on Text fields e.g. Sentiment Analysis
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Magnify’s Search Results with Sentiment
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Big Data
WebFOCUS Hyperstage:
A column-oriented database designed for speed of reporting Replaces Cubes Replaces Aggregate tables Replaces Indexes Doesn’t need a Database Administrator
It’s managed entirely thru the WebFOCUS console Comes with a ‘fast data load’ ETL like facility for a quick start WebFOCUS DataMigrator ETL for more complex situations
Features include.. 90% compression of data.. E.g. 1 Terabyte of RDBMS data is
only 10 gigabytes… Fits into memory easily
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Mobile
Our Strategy is: “Build Once, Deploy Anywhere”
We will rely on the HTML5 browser that all devices use, and not require any device coding.
This will extend to the Adobe format of FLEX that is very popular and will be added in our Release 8.0.1. so it will work on the iPad.
To achieve running on all devices.. we recognize the device and adjust what we send to conform to the capabilities of the device.
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Fx
Summit Evaluation Form on iPad
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Data Visualization: Our HTML5 Catalog
Data Visualization: New Chart Types
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Lexical Diversity
Lexical Frequencies
Re-Posting Paths Cloud Tags
Streaming Frequencies
Data Visualization: Social Media Charts
Data Visualization: New Chart Types