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Information Governance. “ensuring the confidentiality, accuracy and availability of patient...

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Information Governance
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Page 1: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance

Page 2: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

“ensuring the confidentiality, accuracy and availability of patient information”

Why Information Governance?

Page 3: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Do You?• Use e-mail to send/receive identifiable

information

• Hold identifiable information on the C drive

• Provide extra security for any database that contains identifiable information

Please speak to your Data Protection Officer

Page 4: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

What is Information Governance?A framework to bring together legal

requirements, policy and best practice for health information.

Information Governance provides national and local protocols for the safe and ethical sharing

of confidential information.

Page 5: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance ToolkitAn online auditing tool produced by the DOH and

Information AuthorityIt is:

A mandatory requirement for Acute Trusts for 2003/04 and is an element of the star ratings

A mandatory requirement for PCT’s & Mental Health for 2004/05

To be extended to Ambulance Trusts, General Practice and Social Services this year

Page 6: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance Toolkit

Defines the requirements for effective Information Governance

Provides a framework and tool to assess and report upon organisational requirements

Identifies the actions required to ensure continuous improvement

Provides advice and guidance for improvement through an extensive knowledge base

Page 7: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

CaldicottConfidentiality Code of

PracticeControls Assurance -

IM&TControls Assurance -

Records ManagementData Protection

Freedom of InformationHealth Records Information Governance

Management Information Quality

Assurance Information Security

The toolkit brings together a range of initiatives that had become disjointed and overlapped

Page 8: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

What does it require?

Completion of a annual IG self assessment using the IG toolkit

Local audit of self assessed scores Submission of self assessment results to the

IPU/NHSIA Development of action plans to address areas

for improvement Demonstrable year on year improvement

Page 9: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Organisations need to dedicate sufficient resources to ensure that

information is:- Held securely and confidentially

Obtained fairly and efficiently

Recorded accurately and reliably

Used effectively and ethically

Shared appropriately and lawfully

Page 10: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Toolkit BenefitsAims to provide:-

Adequate MANAGEMENT, resources and structures to support delivery,

Appropriate SYSTEMS within which to operate

Effective PROCESSES to guide staffEducated and empowered PEOPLE to deliver

on a day to day basis

Page 11: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

A Cohesive Model

Page 12: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

PCT Contacts

Caldicott Guardian Paula Grey

Data Protection Officer Brian Davis

FOI Lead George Clark

Practice IT Systems Tony Woods

Information Governance Pauline Brown

Page 13: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance Toolkit and the GMS Contract

Meeting the requirements of the Information Governance Toolkit will

assist practices with many responsibilities of the GMS Contract

Page 14: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance Toolkit and the GMS Contract

The contract requires that each Practice has a designated person with

responsibility for complying with relevant legislation and confidentiality.

These are aspects of Information Governance or information handling.

Page 15: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Information Governance Toolkit and the GMS Contract

The Quality and Outcomes Framework rewards practices for raising organisational and clinical standards and improving patient experience. Appointing a member of staff to

take the lead on information handling will assist practices to raise these standards.

Page 16: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

Competency Framework for General Practice

ConfidentialityDisaster PlanningData Management

Risk AssessmentSecurityPatient Records

All these responsibilities are linked to Information Governance

issues

Page 17: Information Governance. “ensuring the confidentiality, accuracy and availability of patient information” Why Information Governance?

How the PCT can help your practice

Information Governance and FOI training. For clinical and non-clinical staff

Information Governance Toolkit workshops.Providing the necessary evidence

documentation,template policies and training pack for compliance Sharing best practice throughout the PCT


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