Information Services

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Welcome to Information Services at the Health Sciences Center.We are here to serve your computing needs.Choose a department to find out more.

SupportSupport

TrainingTraining

Application DevelopmentApplication Development

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Visit our website at http://hsc.usf.edu/is

Application Development

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App/Dev provides the following services:

• Application Support• Solution Consulting• Custom Development• Web Services• Data Storage and Application Hosting

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Application SupportApplication Development also maintains several server-based applications used by faculty, staff, and students of the Health Sciences Center. Some examples are:

• MD Banner student information system• AMCAS admissions system• Content Management System for web pages• HSC Surveyor for creating web-based surveys

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Solution Consulting

Application Development is happy to help you with problems that may be solved through computer technology. This may include:

• Advice and aid developing new solutions• Evaluating and solving problems with existing

solutions• Guidance for finding the sources and methods

for collecting data you need.

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Custom DevelopmentApplication Development develops custom solutions for the Health Sciences Center. To name a few:

• Student Notes• HSC Faculty Affairs

Database• HSC Support Desk

Application• Resident Evaluation

Application

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Web Development

Application Development provides assistance for web pages, web sites, and web applications. These services include:

• Web Site and Web Application Housing• Content Management Server to ease web site

development and maintenance• HSC Web Presence Management• Web Site consulting for planning and design• Web Page and Site Development support

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Data storage and Application Housing

Application development will also host applications developed by third parties, as long as the application meets the criteria set by Information Services.

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Support

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• Support Desk

• On-site desktop services

• Multimedia Lab

• Consulting Services

Our services include:

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The Support Desk

• The technicians can help you with questions related to• supported software products• troubleshooting equipment problems• network connectivity issues.

• Full service is available 8:00 am - 5:00 pm Mon-Fri. Extended telephone service is available until 8:00 pm most week-day evenings

• For service call (813)974-6288

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On-site Desktop Services

In cases where on-site troubleshooting or hardware and software installation is required, our technicians will come to your office. This service is available for:

• on-campus offices• USF/HSC offices in designated remote

locations (e.g. Davis Island)

On-campus response time for problem and troubleshooting calls is generally within 8 business hours. Requests for hardware and software installations and for service at remote sites are handled on a slightly lower priority basis.

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Multimedia Lab• The HSC multi-media lab is provided for the use of faculty, staff,

and students in preparing the following: – Presentations– web pages– instructional materials

• Support provides help for people who are new to the lab, or unfamiliar with a particular piece of hardware or software.

• Services available include:– Image scanning– Slide scanning (Creation of computer images from existing

slides)– Slide making (Creation of photographic slides from computer

images)– Video capture from tape and other sources

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Consulting Services

• Support also provides consultation on equipment needs. This may include: – an evaluation of the current status of your

desktop computer equipment – a discussion about the types of work you do

and the applications that you use– recommendations of hardware and software

appropriate to your needs

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Training

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The Information Services Training Department offers training in the following:

• Word• Access• Excel• PowerPoint• FrontPage

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Word ClassesWord I

Pre-requisite: Windows

experience.

Length: 2 hrs. – Create and format

documents – Edit and save documents– Create & customize toolbars

and icons– Spell check – Templates and forms

Word II

Pre-requisite: Word I.

Length: 2 hrs.– Create and revise

columns– Create and format tables – Insert Clip Art and

WordArt – Create envelopes and

labels

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Access ClassesAccess IPre-requisite: Windows

experience. Length: 2 hr.

– Database design concepts

Access II Pre-requisite: Access I. Length: 2 hrs.

– Create a simple database from scratch

Access Forms Pre-requisites: Access I

and II. Length: 1.5 hr.

– Create forms and sub-forms

Access Queries & Reports

Pre-requisites: Access I and II.

Length 1 hr. – Create custom queries

and reports

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Excel ClassesExcel IPre-requisite: Windows

experience. Length: 2 hrs.

– Design worksheets and

workbooks– Enter data and numbers– Perform simple calculations– Format worksheets – Relative & absolute

referencing

Excel II Pre-requisite: Excel I.Length: 1 hr.

– Prepare your spreadsheet for printing

– Page Setup– Create custom headers

& footers– Repeating rows &

columns – Link worksheets

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PowerPoint ClassesPowerPoint IPre-requisite: Windows

experience. Length: 2 hrs.

– Understand the basic PowerPoint

screen – Create a basic presentation

– Format text and bullets

– Insert and format WordArt

– Use backgrounds and templates

– Set transitions, builds and timings

– Print options

PowerPoint IIPre-requisite: PowerPoint I. Length: 2 hrs.

– Work with the Clip Organizer

– Insert and format tables and charts

– Animate slide objects

– Learn about speaker notes

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FrontPage Classes• Pre-requisite: Windows

experience. • Length: 2 hrs.

~ Create a simple web site ~ Include text, images, hyperlinks, themes and tables

• ~ Set compatibility with Netscape

• ~ Publish your website to the HSC file server

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