SBC/GOLD 2004
Peter Knott, Germany Section
Information Sources forIEEE Volunteers
Peter Knott
Electronic Communications
IEEE Germany Section
SBC/GOLD 2004
Peter Knott, Germany Section
Who are my clients?
– member database
Getting in Touch
– mailing lists
– web hosting
– virtual communities
Other Services
– IEEE job site
– member directory
Information Sources for IEEE Volunteers
SBC/GOLD 2004
Peter Knott, Germany Section
Member Database („Data Access“)
Data Access
Old System: SamIEEE
– local database
– updated monthly (mail)
– no longer supported / running out
new: IEEE Data Access
– web based
– updated weekly
– optional download / export
SBC/GOLD 2004
Peter Knott, Germany Section
Custom Queries
Data Access
Contact Info
– address
Membership
– grade
– societies
– history
Profile
– education
– business
SBC/GOLD 2004
Peter Knott, Germany Section
Results
Data Access
Custom Forms
– web forms
Download
– CSV export
– mailing lists
User Accounts
– save data
– query templates
SBC/GOLD 2004
Peter Knott, Germany Section
Data Access Summary
Records
– no age information
Changes
– join / renew
– web account
– NO writing access
Consistency
– 5-7% faulty (Germany Section)
– 6% without email address
– spelling
Data Access
SBC/GOLD 2004
Peter Knott, Germany Section
Who are my clients?
– member database
Getting in Touch
– mailing lists
– web hosting
– virtual communities
Other Services
– IEEE job site
– member directory
Information Sources for IEEE Volunteers
SBC/GOLD 2004
Peter Knott, Germany Section
Mailing Lists
IEEE Hosted (Listserv)
– web interface
– capacity / speed
Subscription
– generated from “Data Access”
– individual subscriptions
Archiving
– history stored on server
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Entity Web Hosting
Purpose
– IEEE related web pages
– central information storage
IEEE Hosted (ewh.ieee.org)
– web space
– no active / dynamic content
– no database access
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Web Page Issues
Appearance
– standard template
– hierarchic
– bi-lingual
Administration
– multiple editors
– minimum effort
– CMS based (“TOE”)
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Web Calendar
Flexible
– different views
Administration
– multiple editors
(officers, chapters,
etc.)
Search
– categories
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Virtual Communities
Platform for Volunteer Resources
– established 2002
– discussion forum
– sections for transient and permanent info
“Made by its Members”
– highly configurable
– all registered users can contribute
Audience
– large number of contributors required
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
VC Example “GOLD”
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Web Services Comparison
Required Members
Ease of Use Versatility Admin. Effort
Mailing ListLow Simple Low
Low-Medium
Web ServerLow Medium High
Medium-High
Virtual Community High Complex Medium High
Web Services
SBC/GOLD 2004
Peter Knott, Germany Section
Who are my clients?
– member database
Getting in Touch
– mailing lists
– web hosting
– virtual communities
Other Services
– IEEE job site
– member directory
Information Sources for IEEE Volunteers
SBC/GOLD 2004
Peter Knott, Germany Section
IEEE Job Site
Other Services
Job Related Database
– business, internship, etc.
– access for members
Problems
– world wide???
– acceptance
Region 8 Solution
SBC/GOLD 2004
Peter Knott, Germany Section
IEEE Member Directory
Members contact other Members
– access on user level
– look for contact information
– out of print
Security
– member authorisation
– privacy issues
– IEEE work in progress…
Alternative
– contact middleman (Section, Affinity Group, Branch etc.)
Other Services
SBC/GOLD 2004
Peter Knott, Germany Section
Who are my clients?
Getting in Touch
Other Services
Conclusions
Information Sources for IEEE Volunteers
SBC/GOLD 2004
Peter Knott, Germany Section
Conclusions
Service Overview
– various tools aimed at different purposes
– no common solution / appearance
– not all suitable / applicable
More Info
– IEEE homepage (http://ieee.org)
– Electronic Communications Officer (Section)
– contact me ([email protected])