ISEing

Information Systems Evaluation and Integration Network Group

EMC

IS 2

01

1

www.emcis.org

Enquiries: info@emcis.org

Conference Chairs

Dr. Ahmad Ghoneim, (UK) & Dr. Marinos Themistocleous, (Greece)

Conference Foundation Chair

Prof. Zahir Irani (UK)

Executive Committee:

Dr. Maged Ali, UK – (Program Chair)

Dr. Dimitrios Koufopoulos, UK – (Publications Chair)

Dr. Sarmad AlShawi, UK – (Arrangements Chair)

Dr. Wafi Al-Karaghouli, UK – (Public Relations Chair)

EUROPEAN, MEDITERRANEAN & MIDDLE EASTERN CONFERENCE ON INFORMATION SYSTEMS (EMCIS 2011) DIVANI APOLLON PALACE & SPA, ATHENS, GREECE, MAY 30-31, 2011

Informing Responsible Management:

Sustainability in Emerging Economies

Keynote Addresses

Prof. Feng Li and Dr. Kyriakos Souliotis

Programme

EMCIS 2011 Monday, May 30, 2011: Morning Sessions 08:30 -

09:00 REGISTRATION

09:00 -

09:20 EMCIS Welcome by Dr. Ahmad Ghoneim

EMCIS 2011 Opening Speech by Dr. Marinos Themistocleous and Dr. Dimitrios Koufopoulos

Room : (A) Room : (B) Room : (C)

Track: IT in Healthcare

Chair: Dr. Tero Vartiainen (Finland)

Track: Social and Cultural Issues of

Information Systems

Chair: Dr. Maged Ali (UK)

Track: eLearning and Knowledge

Management

Chair: Dr. Hayel Khafajeh (Jordan)

09:20 -

09:40

[ITH5] THE IMPORTANCE OF SOA

GOVERNANCE IN HIS INTEGRA-

TION: A LITERATURE REVIEW

Koumaditis Konstantinos (Greece), Mari-

nos Themistocleous (Greece)

[SCI1] NONSENSE! - ICT PER-

CEIVED BY THE ELDERLY

Kaisa Mikkola (Finland), Raija Halonen

(Finland)

[ELKM2] A CONCEPTUAL E-

LEARNING FRAMEWORK

Fletcher H. Glancy (USA), Susan K.

Isenberg (USA)

09:40 -

10:00

[ITH2] HEALTHCARE IT IN THE

UAE CONTEXT

Wenshin Chen (UAE)

[SCI2] THE EFFECT OF POWER

DISTANCE ON INFORMATION

FLOW WITHIN TAKAFUL INDUS-

TRY

Salman Alajmi (UK), Charles Dennis

(UK)

[ELKM3] AN INTEGRATED CON-

TEXT ADAPTIVE M-LEARNING

SYSTEM

Mohammad Alnabhan (Jordan)

10:00 -

10:20

[ITH3] THE NPFIT STRATEGY FOR

INFORMATION SECURITY OF CARE

RECORD SERVICE

Yara Mohammad (Syria), Lampros

Stergioulas (UK)

[SCI3] INVESTIGATING THE RELA-

TIONSHIP OF BRAND EXPERIENCE

AND LOYALTY: A STUDY OF LUX-

URY BRAND IN THAILAND

Supawan Ueacharoenkit (UK), Geraldine

Cohen (UK)

[ELKM4] AN EVALUATION OF

CONSTRUCTIVIST APPROACHES

TO ELEARNING FOR LEARNERS

WITH ADHD: DEVELOPMENT OF

A CONSTRUCTIVE PEDAGOGY

FOR SPECIAL NEEDS

Samira Sadat Sajadi (UK), Tariq Khan

(UK)

10:20 -

10:50 Tea/Coffee Break

Track: Supply Chain Management

and Enterprise Information Systems

Chair: Dr. Holger Schrödl (Germany)

Track: E-Government and IT in Pub-

lic Sector

Chair: Dr. Muhammad Kamal (UK)

Track: Management and Organisa-

tional Issues in Information Systems

Chair: Dr. Tillal Eldabi (UK)

10:50 -

11:10

[SCM3] AN INVESTIGATION OF

THE ROLE OF THE IT DEPARTMENT

IN ACHIEVING ERP SUCCESS

Ashley DING Bin (Hong Kong), Xin Xu

(Hong Kong), Eric W. T. Ngai (Hong

Kong), Vincent W. S. Cho (Hong Kong)

[GOV2] E-GOVERNMENT AWARE-

NESS AMONG THE TECHNO-

DISADVANTAGED IN THE UNITED

STATES

Janice C. Sipior (USA), Burke T. Ward

(USA), Regina Connolly (Ireland), Ray

Hackney (UK)

[MOIS2] KNOWLEDGE ACQUISI-

TION TECHNIQUES, PROBLEM

DOMAINS AND SYSTEM SUC-

CESS: A CONTENT ANALYSIS OF

EXPERT SYSTEM CASE STUDIES

William Wagner (USA)

11:10 -

11:30

[SCM2] STUDYING RFID ADOPTION

BY SMES IN THE TAIWANESE IT

INDUSTRY

Hsin Chen (UK), Anastasia

Papazafeiropoulou (UK), Ching-Fang

Wu (Taiwan), Tien-Yu Huang

(Taiwan)

[GOV6] A CONCEPTAUL STUDY OF

THE FACTORS INFLUENCING E-

INCLUSION

Ahlam Almuwi (UK), Vishanth Weerak-

kody (UK), Ramzi El-Haddadeh (UK)

[MOIS3] CUSTOMER PERCEP-

TIONS OF TECHNOLOGY-BASED

BANKING SERVICE QUALITY

PROVIDED BY BANKS OPERAT-

ING IN YEMEN

Sharaf Alkibsi (Lebanon), Mary Lind

(USA)

11:30 -

11:50

[SCM7] EVALUATING THE READ-

ING PERFORMANCE OF SEMI-

PASSIVE RFID TAGS TO ENHANCE

LOCATING OF WAREHOUSE RE-

SOURCES: AN EXPERIMENT DE-

SIGN

Mayadah Hassan (UK), Maged Ali (UK),

Emel Aktas (UK)

[GOV7] ENHANCING PARTICIPA-

TIVE POLICY MAKING THROUGH

MODELLING AND SIMULATION: A

STATE OF THE ART REVIEW

Yannis Charalabidis (Greece), Euripidis

Loukis (Greece), Aggeliki

Androutsopoulou (Greece)

[MOIS4] THE ROLE OF ORGAN-

ISATIONAL PRACTICES IN THE

DEVELOPMENT OF UNIQUE

VALUE IN DIGITAL GAMES

Jan Storgårds (Finland)

EMCIS 2011 Monday, May 30, 2011: Afternoon Sessions 12:00

13:00 KEYNOTE SPEECH

“A New Direction for e-Business & e-Government: Developing Sustainable Digital Solutions for Societal Challenges ”

By Prof Feng Li

13:00

14:00 Lunch Break

Room : (A) Room : (B) Room : (C)

Track: E-Business, E-Commerce and

Web Services

Chair: Prof. Ray Hackney (UK)

Track: Sustainable Information Sys-

tems

Chair: Dr. Adel Khelifi (UAE)

Track: Supply Chain Management

and Enterprise Information Systems

Chair: Dr. Xin Xu (Hong Kong)

14:00 -

14:20

[EBUS1] STRUCTURING E-SERVICES

EVALUATION BASED ON MULTI-

LEVEL VALUE FLOW MODELS

Euripidis Loukis (Greece), Kostantinos

Pazalos (Greece), Antigoni Salagara

(Greece)

[SIS1] INFORMATION SYSTEMS FOR

ADAPTIVE SHARIAH COMPLIANT

FINANCIAL SERVICES: DEFINING

ADAPTATION CONSTRUCTS

Karim Ullah (UK), Nandish V Patel (UK)

[SCM4] SCOR IN THE CLOUD –

POTENTIAL OF CLOUD COMPUT-

ING FOR THE OPTIMIZATION OF

SUPPLY CHAIN MANAGEMENT

SYSTEMS

Holger Schrödl (Germany), Turowski

Klaus (Germany)

14:20 -

14:40

[EBUS2] THE SUPPLY SIDE OF INNO-

VATION DIFFUSION-A UK SME

BROADBAND ADOPTION PERSPEC-

TIVE

Oluwasola Oni (UK), Anastasia Papazafei-

ropoulou (UK)

[SIS2] HOW VALUABLE ARE BUSI-

NESS INCUBATORS? A STUDY IL-

LUSTRATION OF THEIR PERFORM-

ANCE INDICATORS

Hanadi Al-Mubaraki (Kuwait), Siew Fan

Wong (Malaysia)

[SCM6] TECHNIQUE FOR IM-

PROVING INTEGRATION MODEL

Jafri Zulkepli Hew (UK), Tillal Eldabi

(UK)

14:40 -

15:00

[EBUS5] INVESTIGATING THE RELA-

TIONSHIP BETWEEN THE E-

COMMERCE STRATEGY AND THE IS

STRATEGY

Abdullah M. Basahel (KSA)

[SIS3] FROM GREEN IT TO SUSTAIN-

ABLE INFORMATION SYSTEMS

MANAGEMENT: MANAGING AND

MEASURING SUSTAINABILITY IN IT

ORGANIZATIONS

Koray Erek (Germany)

[SCM16] CLOUD COMPUTING

AND EGOVERNMENT: LITERA-

TURE REVIEW

Charalampos Tsaravas (Greece), Mari-

nos Themistocleous (Greece)

15:00 -

15:30 Tea / Coffee Break

Track: eLearning and Knowledge

Management

Chair: Dr. Fletcher H. Glancy (USA)

Track: Technical Issues in Technology

Management

Chair: Dr. Anastasia Papazafeiropoulou

(UK)

Track: Social and Cultural Issues of

Information Systems

Chair: Dr. Vishanth Weerakkody

(UK)

15:30 -

15:50

[ELKM5] THE EFFECT OF KNOWL-

EDGE MANAGEMENT AND ORGAN-

ISATIONAL LEARNING ON INDIVID-

UAL COMPETENCIES

Shaikhah Alainati (UK), Sarmad N. Al-

Shawi (UK), Wafi Al-Karaghouli

(UK)

[TTM2] PRIMITIVES OF SERVICE

ORIENTED INFORMATION SYSTEM

DEVELOPMENT

Mehmet N. Aydin (Turkey), Tayfun

Yalçinkaya (Turkey)

[SCI4] EXPLORING THE POTEN-

TIAL BENEFITS OF CRM SYS-

TEMS IN CUSTOMER-CENTRIC

AGE: A CASE STUDY OF A TELE-

COM COMPANY IN VIETNAM

Anh Hai Nguyen (UK), Thanos Papa-

dopoulos (UK)

15:50 -

16:10

[ELKM6] IDENTIFYING THE NEEDS

OF COMMUNITY OF PRACTICE

(COP) FOR RESEARCHERS WITHIN

UAE

Mohanad Halaweh (UAE), M. Basel Al

Mourad (UAE), Sami Miniaoui (UAE)

[TTM7] THE ROLE OF STRUCTURAL

EMBEDDEDNESS IN AN IT OUT-

SOURCING NETWORK

Jaeyoun Oh (UK), Habin Lee (UK), Maged

Ali (UK), Vishanth Weerakkody (UK)

[SCI10] MEASURING THE EFFECT

OF CUSTOMER RELATIONSHP

MANAGEMENT (CRM) COMPO-

NENTS ON THE NON FINANCIAL

PERFORMANCE OF COMMER-

CIAL BANKS: EGYPT CASE Heba Sadek (UK), Amr Youssef

(Egypt), Ahmad Ghoneim (UK), Pas-

sant Tantawy (Egypt)

EMCIS 2011 Monday, May 30, 2011: Afternoon Sessions Room : (A) Room : (B) Room : (C)

Track: eLearning and Knowledge

Management (cont.)

Chair: Dr. Fletcher H. Glancy (USA)

Track: Sustainable Information Systems

Chair: Dr. Anastasia Papazafeiropoulou

(UK)

Track: Social and Cultural Issues of

Information Systems (cont.)

Chair: Dr. Vishanth Weerakkody

(UK)

16:10

16:30

[ELKM7] KNOWLEDGE MANAGE-

MENT FRAMEWORKS IMPLEMEN-

TATION IN DEVELOPING COUN-

TRIES: CHALLENGES OF GLAXOS-

MITHKLINE EGYPT

Inas Ezz (Egypt), Amira Abdel-Aziz

(Egypt)

[SIS4] STRATEGIC GREEN IT PLAN-

NING: LESSONS FROM A FINANCIAL

SERVICES CASE

Nils-Holger Schmidt (Germany), Tobias F.

Langkau (Germany), Thierry J. Ruch

(Germany), Lutz M. Kolbe (Germany)

[SCI6] CROSS-CULTURAL INFLU-

ENCE ON DIFFUSION AND ADOP-

TION OF INNOVATION: AN EX-

PLORATORY CASE STUDY TO IN-

VETIGATE THE SOCIAL-

CULTURAL BARRIERS

Aikaterini Deligiannaki (UK), Maged

Ali (UK)

16:30

16:50

[ELKM8] KNOWLEDGE SHARING

IN VIRTUAL ORGANIZATIONS:

BARRIERS AND ENABLERS

Mouna Ben Chouikha (France), Salem

Ben Dhaou Dakhli (France)

[SIS5] EXPLORATORY STUDY ON

INNOVATIVE USE OF ISO STAN-

DARDS FOR IT SECURITY IN THE

UAE

Adel Khelifi (UAE), Manar Abu Talib

(UAE), May El Barachi (UAE)

[SCI11] A COMPARISON ON TECH-

NOLOGY READINESS LEVEL

AMONG GENERATIONS IN TURK-

ISH CONTEXT

Engin Deniz Eris(Turkey), Pinar Sural

Ozer (Turkey), Omur Neczan Timur-

canday Ozmen (Turkey)

16:50 -

20:00 FREE TIME

20:00

GALA DINNER

“with Greek Entertainment”

EMCIS 2011 Tuesday, May 31, 2011: Morning Sessions 09:00 -

09:20 REGISTRATION

Room : (A) Room : (B) Room : (C)

Track: E-Business, E-Commerce and

Web Services

Chair: Dr. Euripidis Loukis (Greece)

Track: IT In Healthcare

Chair: Dr. Wenshin Chen (UAE)

09:20 -

09:40

[EBUS4] A PROCESS MODEL OF

CHANGE IMPACT ANALYSIS FOR

WEB SYSTEMS USING DESIGN

KNOWLEDGE

Zafar Mehboob (Australia), Didar Zowghi

(Australia), David Lowe (Australia)

[ITH4] EVALUATING HEALTH INFOR-

MATION SYSTEM PROJECTS USING

ANALYTICAL AND MODELING METH-

ODS

Georgios Xydopoulos (UK), Lampros K.

Stergioulas (UK)

PhD Symposium

09:40 -

10:00

[EBUS7] THE IMPACT OF DIFFERENT

TYPES OF ICT ON INNOVATION PER-

FORMANCE OF GREEK FIRMS

Spyros Arvanitis (Greece), Euripidis Lou-

kis (Greece), Vasiliki Diamantopoulou

(Greece)

[ITH8] BUSINESS INTELLIGENCE IN

SUPPORT OF EGOV HEALTHCARE DE-

CISIONS

Ahmed Mourady (UK), Ahmed Elragal

(Egypt)

10:00 -

10:20

[EBUS8] THE INFLUENCE OF PROD-

UCT KNOWLEDGE ON DIGITAL

GAMES EVALUATION – THE CASE OF

WORLD OF WARCRAFT

Jan Henrik Storgårds (Finland), Jonathan

Doerr (Germany), Thomass Hess

(Germany)

[ITH7] STANDARDISED AUTOMATION

OF PRE-AWARD PROCUREMENT PRO-

CEDURES IN HEALTHCARE

Andriana Prentza (Greece), Lefteris Leon-

taridis (Greece), Athina Stergiou (Greece),

Alexis Berler (Greece), Kostis Kaggelides

(Greece)

10:20 -

10:50 Tea / Coffee Break

Track: Social and Cultural Issues of

Information Systems

Chair: Dr. Engin Deniz Eris (Turkey)

Track: Supply Chain Management and

Enterprise Information Systems

Chair: Dr. Dimitrios Koufopoulos

Track: Management and Organisa-

tional Issues in Information Systems

Chair: Dr. William Wagner (USA)

10:50 -

11:10

[SCI8] DIFFUSION OF SOCIAL COGNI-

TIVE THEORY IN INFORMATION SYS-

TEMS RESEARCH: A BIBLIOMETRIC

STUDY

Mubarak Alruwaie (UK), Ramzi El-

Haddadeh (UK), Vishanth Weerakkody

(UK)

[SCM11] A LITERATURE BASED VIEW

ON HOW SUPPLY CHAINS MANAGE

KNOWLEDGE

Murat Sezgin (Turkey), Omur Y. Saatcıoglu

(Turkey)

[MOIS9] ANTECEDENTS OF TRUST

IN INTERNATIONAL JOINT VEN-

TURES’ (IJVS) PERFORMANCE IN

DEVELOPING COUNTRIES: A RE-

VIEW OF EMPIRICAL EVIDENCE

Javad Mahmoudi Khorassani (UK), Wafi

Al-Karaghouli (UK), Angela Ayios (UK)

11:10 -

11:30

[SCI9] WHAT DRIVES CONSUMERS' E

-LOYALTY TO AIRLINES WEB SITE?

CONCEPTUAL FRAMEWORK AND

MANAGERIAL IMPLICATIONS

Talal Al-Maghrabi (UK), Abdullah Basahel

(KSA), Muhammad Kamal (UK)

[SCM13] ALIGNING ENTERPRISE RISK

MANAGMENT WITH BUSINESS STRAT-

EGY AND INFORMATION SYSTEMS

Abrahim Althonayan (UK), Joanna Keith

(UK), Anna Misiura (UK)

[MOIS6] INFORMATION SYSTEM

DIFFUSION IN ORGANIZATIONS - A

CONTROL MECHANISM PERSPEC-

TIVE

Mumin Abubakre (UK), Crispin Coombs

(UK), Chanaka Jayawardhena (UK)

11:30 -

11:50

[SCI7] APPLICATION OF GROUNDED

THEORY METHOD IN INFORMATION

SYSTEMS RESEARCH: METHODO-

LOGICAL AND PRACTICAL ISSUES

Mohanad Halaweh (UAE)

[SCM14] ERP ADOPTION COST FAC-

TORS IN SMES

Moataz Hadara (Norway)

[MOIS7] PARTNERSHIP BETWEEN

TOP MANAGEMENT AND IT PER-

SONNEL – IS IT REALLY BEYOND

THE REACH?

Anton Manfreda (Slovenia), Mojca

Indihar Štemberger (Slovenia)

11:50

—

12:10

[SCI5] THE IMPACT OF ORGANISA-

TIONAL CULTURE ON WIMAX ADOP-

TION BY SAUDI SMES

Inam Abousaber (UK), Anasta-

sia Papazafeiropoulou (UK)

[SCM15] INVESTIGATING FAC-

TORS INFLUENCING THE DECI-

SION MAKING PROCESS FOR ERP

ADOPTION AND IMPLEMENTATION:

AN EXPLORATORY CASE STUDY

Khaled Al-Fawaz, (UK), Tillal Eldabi (UK),

Muhammad Kamal (UK)

[MOIS5] ALIGNMENT OF IS PRO-

JECTS WITH BUSINESS STRATEGY:

EVOLUTION OF THINKING AND

PRACTICE

Anabel Gutierrez (UK)

EMCIS 2011 Tuesday, May 31, 2011: Afternoon Sessions 12:10-

13:10 KEYNOTE SPEECH

"Health-care Information Systems and Financial Transformation "

by Dr. Kyriakos Souliotis

13:10

14:10 Lunch Break

Room : (A) Room : (B) Room : (C)

Track: Supply Chain Management and

Enterprise Information Systems

Chair: Dr. Tillal Eldabi (UK)

Track: eLearning and Knowledge Manage-

ment

Chair: Dr. Wafi Al-Karagouli (UK)

Track: IT in Healthcare

Chair: Dr. Vasiliki Mantzana (Greece)

14:10 -

14:30

[SCM8] SUPPLY CHAIN MANAGE-

MENT: INTEGRATION THROUGH

MODELLING – RESEARCH REVIEW

Amir Keramati (UK), Tillal Eldabi (UK)

[ELKM10] EXPLORING METADATA

STANDARDS FOR COMPETENCE DE-

SCRIPTIONS IN THE BUSINESS & MAN-

AGEMENT DOMAIN

Lampros Stergioulas (UK), Cecillia Loueiro-

Koechlin (UK)

[ITH1] UNDERLYING REASONS FOR

PROBLEMS IN A HEALTHCARE IS

PROJECT FROM THE VIEWPOINT OF

CLIENT

Hannele Prusi (Finland), Tero Vartiainen

(Finland)

14:30 -

14:50

[SCM1] ERP IMPLEMENTATION,

STRATEGIC COMPETITION AND

CORPORATE PERFORMANCE: A

THEORETICAL FRAMEWORK

Jidong Zhang (China), Jing Han

(Netherlands), Liyan Wang (China)

[ELKM11] INTERACTION FACTOR IN THE

E-LEARNING PRO-GRAMS TO ENHANCE

DECISION MAKING IN ACQUI-SITION OF

THE PROGRAMS FOR THE INDIVIDUALS

AND THE EDUCATIONAL

ORGANIZATIONS

Hayel Khafajeh (Jordan), Nidal Yousef

(Jordan), Nabila Qasim (Jordan)

[ITH9] INVESTIGATING HUMAN

FACTORS IN BIOTECHNOLOGY AND

PHARMACEUTICAL MNUFACTUR-

ING INDUSTRIES

Koumaditis Konstantinos (Greece), Mari-

nos Themistocleous (Greece), Philip

Byrne (Ireland), Derek Ross (Ireland),

Samuel Cromie (Ireland), Siobhan Corri-

gan (Ireland)

14:50 -

15:10

[SCM9] USING EXPLORATORY FAC-

TOR ANALYSIS IN INFORMATION

SYSTEM (IS) RESEARCH

Maria Argyropoulou (UK), Dimitrios Kou-

fopoulos (UK), Athanasios Nikas (UK)

[ELKM9] DESIGNING TOOLS FOR CON-

TEXT-AWARE ADAPTIVE MOBILE

LEARNING

Panagiotis Zervas (Greece), Sergio Eduardo

Gómez Ardila (USA), Ramón Fabregat (USA),

Demetrios G. Sampson (Greece)

15:10-

16:00 WORKSHOP

“Workshop on STAMINA BPM: A European Funded Project”

by Dr. Marinos Themistocleous

16:00

Best Papers Awards & Closing Ceremony