Information Technology Video Conferencing Offerings Video Bridge Technology Subcommittee 7 TH July 2013 Final report and recommendation of video bridge needs. 1 Summary The video bridge subcommittee examined the current video conferencing capabilities and needs on the West Lafayette campus. After examining usage and need there was only one clear item that could be determined as an immediate need which is the capability of providing a high end HD bridge for critical conferencing. The limited nature of this need is reflected in the proposals below. Continual assessment of usage and ongoing needs will be necessary. 2 Committee Findings 2.1 Determine what current and future needs exist on campus for video communication: - The current needs on campus include the capability to connect on demand through varied operating systems including Mac OS, Windows, IOS, Android, and Linux. - Current video conferencing units owned by campus should also be able to connect via a central bridge including Polycom, LifeSize and Cisco units. - A premise based solution should be able to accommodate future growth into a cloud solution hybrid for rapid growth manageability and cost savings. - The bridge solution should include connectivity to as many desktop client types as possible such as Skype, Lync, Adobe Connect, web access and others. - Evaluation of four other Big Ten universities did not reveal a clear trend. - Overall, the usage and needs vary widely across campus. Providing a solution to meet the highest need capability for all possible situations would be cost-prohibitive. - Due to the wide nature of usage the only clear solution needed at this time is the provision of a small scale on premise HD Bridge for the highest priority needs. - Lastly, future metrics should be developed to monitor usage of various solutions moving forward as identifying new trends in both small conferencing and educational video conferencing.
Transcript
Information Technology Video Conferencing Offerings
Video Bridge Technology Subcommittee
7TH July 2013 Final report and recommendation of video bridge needs. 1 Summary The video bridge subcommittee examined the current video conferencing capabilities and needs on the West Lafayette campus. After examining usage and need there was only one clear item that could be determined as an immediate need which is the capability of providing a high end HD bridge for critical conferencing. The limited nature of this need is reflected in the proposals below. Continual assessment of usage and ongoing needs will be necessary. 2 Committee Findings
2.1 Determine what current and future needs exist on campus for video communication:
- The current needs on campus include the capability to connect on demand through varied operating systems including Mac OS, Windows, IOS, Android, and Linux.
- Current video conferencing units owned by campus should also be able to connect via a central bridge including Polycom, LifeSize and Cisco units.
- A premise based solution should be able to accommodate future growth into a cloud solution hybrid for rapid growth manageability and cost savings.
- The bridge solution should include connectivity to as many desktop client types as possible such as Skype, Lync, Adobe Connect, web access and others.
- Evaluation of four other Big Ten universities did not reveal a clear trend.
- Overall, the usage and needs vary widely across campus. Providing a solution to meet the highest need capability for all possible situations would be cost-prohibitive.
- Due to the wide nature of usage the only clear solution needed at this time is the provision of a small scale on premise HD Bridge for the highest priority needs.
- Lastly, future metrics should be developed to monitor usage of various solutions moving forward as identifying new trends in both small conferencing and educational video conferencing.
2.2 – 2.4 Develop criteria matrix for evaluating products and solutions, identify vendors to evaluate, reduce recommendation to three choices in ranked order for final consideration.
- Criteria matrix (Appendix A) was created with the following vendors evaluated; Cisco, Polycom, Avaya-Radvision, and LifeSize. We also asked one of the leading Video Conference VAR’s (SKC) to participate as well.
- Based on results of matrix we narrowed choices down to Cisco and Polycom in that order.
- Both were asked to campus to provide short demo and presentation to further get clarification and insight into the two products.
2.5 – 2.7 Write proposal outlining the strengths, weaknesses and TCO for each solution, detail costs of maintenance, support and replacement cycles, a very basic implementation timeline and plan, and risk analysis for each solution as well as risks involved in continuing without a coordinated campus solution.
- Based on the following strengths, TCO, vendor relation, current onsite support and possible future campus infrastructure integration Cisco was selected as the vendor of choice.
o Ryan did previous onsite testing of both Polycom and Cisco among other vendors. Here is what he found. The subcommittee agreed with his conclusions.
The Cisco solution is the most effective product for providing a campus wide Video and SIP Solution capable of evolving.
Cisco also is the most versatile in accepting numerous vendor end point devices (phones, video endpoints, computer applications).
Studying the Cisco product line I have found they are more integrated with Video technology for voice and data.
o Purdue’s relationship with Cisco is very good. Cisco provides all of Purdue’s network hardware infrastructure. Purdue currently has member that sits on Cisco Board of Directors.
o Cisco support has been very reliable as well as quick and responsive.
- TCO to purchase and maintain a 16 port Cisco MCU is as follows. o MCU and associated hardware and software solution -
$189,100.75. (Appendix B for part numbers and individual prices)
o $14,500 for infrastructure installation, training and a local Cisco video codec system for use in Implementation Control Center.(Appendix C)
o Annual maintenance contract cost is $9,224.25 annually and $46,121.25 over 5 year life expectancy of product. (Appendix D)
o FTE cost will be absorbed by current Audio Bridge staff and Administration
o Total initial cost would total approximately $212,825.00 with annual maintenance cost of $9,224.25 over each of the last 4 years of 5 year life expectancy of the product.
- Current timeline and schedule would include the following objectives and dependencies.
o Once approved for purchase by OOC a bid request would go out to the following vendors, NeTech, Verizon, and SKC. All are approved Purdue vendors. Bid process would take approximately 2 weeks.
o Once bid has been approved it will take approximately 4-6 weeks for equipment to arrive on campus.
o Work with Cisco on getting dates for installation and training. This will encompass around 2-3 weeks to coordinate. We might be able to shave some time off if Cisco is willing to setup installation and training date before equipment arrives.
o Internal testing of MCU with current Purdue Video Conference facilities as well as some off campus video end points. This will take place over 2-4 week period.
o Once Cisco has left we will work on getting communication piece ready for rest of campus during 2-4 week test phase.
o Announce as production service for campus at end of test period.
o Total time from OOC approval to production date is approximately 10-14 weeks. (Appendix F)
- Current risk involved with Cisco and outcomes of not proceeding with recommendation of subcommittee.
o No solution will cause Purdue to lose the high profile partners that Purdue is seeking. Web conferencing can only get you so far.
o Small solution benefits from Purdue getting feet wet to grow as needs grow. Big unknown at this part is Extension and what direction they will go. Currently they are using, liking and leaning on using Lync. Any needs for large number of endpoint events can and should be handled by Web Conference or hosted solution. What that will be is unclear at this time. If we can leverage any of the Cisco hardware purchased would be an added bonus.
o Small scale deployment will mitigate cost and allow for analytics to be gathered for expansion while solving known Purdue campus needs today. The needs proven to exist today are communication to off campus entities, mentorship, alumni and venture capitalists.
o Cisco management system provides potential growth of 25 MCU appliances and lowers the risk of a system unable to expand as campus needs grow. A video control (VCS c/e) provides a means to register 100 end points lowering the risk of nonconforming system interoperability and adds the
means for point to point video conferencing without using the 16 port bridge.
o Currently Cisco is developing WebRTC client for Jabber. WebRTC and HTML 5. Will change the way video is used by unified adaptation into a web browser without application needs or client. Using Cisco lowers the Risk for adaptation into future standards.
Appendix A Vendor Matrix checklist
Vendor Polycom-SKC Cisco-SKC Polycom Cisco
Type of solution - Physical, Virtual, On-Premise, Hosted.
Physical - On Premise Physical - On Premise Physical On-Premise (Hosted options available) Physical, On-Premise
CIF/30, SIF/30, 4CIF/15, 4CIF/30, 4SIF/30, 720p/30, 488x352360, 720p/60, 1080p/30. Waiting on documentation for additional.
1080p/30fps, 720p/60fps, 720p/30 fps, SD/30fps & CIF/30fps are supported. Both the NRSC and PAL format are supported.
Up to 60 frames per
second. From QCIF
up to 1080p (1920 x
1080), including
interlaced iCIF and
iSIF. Aspect ratios: 4:3 and 16:9
Maximum number of ports per resolution and frame rate per hardware solution. Maximum # of ports per resolution and frame rate overall?
90 resources per blade. 4 blades per
chassis. 360 Resources Maximum - 360
SVC Resources regardless of
resolution/frame rate. RMX allocates
resources as needed allowing flexible
resource utilization. AVC ports below:
80 licenses per blade. 9 blades per chassis. 720 licenses maximum per chassis. Each blade in the chassis can be set to SD, HD or HD+. In HD or HD+ mode up to 3 blades may be clustered as a single blade resource (60 HD or 30HD+)
The Polycom Collaboration Server does not dedicate "Ports" for specific resolutions, using instead Dynamic Resources that are allocated on a per call basis. A 720p30fps consumes 3 resources.
Up to 96 HD (720p30) or 48 full HD (1080p30) screens per conference when four blades are clustered.
Maximum number or participants per meeting?
360 ports @ CIF/30, QCIF/30, SIF/30 SD Mode 80 ports/blade, 720 ports/chassis @ CIF/30, SIF/30, up to 4CIF/30
Up to 180 Video participants can join a single VMR (Virtual Meeting Room) - Audio participants can be added up to the availability of resources
Same as ports.
Maximum number concurrent meetings? 180 ports @ WCIF/25, WSIF/30, 432x336/30, SD/15, WSD/15
HD Mode 20 ports/blade, 180 ports/chassis @ 720p/30
Same as ports.
How many hours can a meeting stay up with participants actively participating?
The Polycom MCU is standards-based supporting standard H.323 & SIP devices. Native support for Lync RTV. For Skype (and other consumer based UC clients) recommend Polycom CloudAxis product.
Standards based and compatible with all major vendors' endpoints.
Administrative/Client Access - Microsoft Active Directory, LDAP, Open Source, other.
180 ports @ WSD/30, 720p/30 Active Directory integration for Admin access. Client access can be Microsoft Active Directory, Yes; LDAP, Yes; Open Source,
Yes
Vendor Polycom-SKC Cisco-SKC Polycom Cisco Continuous Presence - How many layouts?, Can individuals select personal layout choice separate from default or host selected layout?
Collaboration Server 4000 has redundant power supplies. Automatic failover and redundancy is accomplished by adding the Polycom Virtualization Server.
Redundant Power Supply, NIC, Hard Drive? Yes Support clustering? Yes Support failover? Yes
Do you have an API available? 60 ports @ 20p/60, 1080p/30 Yes XML management API
Scheduling - Can users schedule MCU through Microsoft Outlook? Web interface? What kind of browser support?
1440 ports of ViIP Outlook scheduling is supported. Scheduling can also be accomplished locally on the MCU and
Can users schedule MCU through Microsoft Outlook? Yes Web interface? Yes What kind of browser support? Major browsers supported.
Streaming and Broadcasting - Do you have a built in method for streaming live and archival streaming? What protocol is used?
To the size of the resources. All can be in one call if desired.
To the size of the licenses. All can be in one call if desired.
The Polycom MCU does not have the ability to natively record and stream. The Polycom Recording & Streaming Server is required for this functionality.
Available as an add-
on option. Live
streaming requires
third-party Wowza Media Server.
Event Recording - Can events be
scheduled to be recorded? Are there any
limits to length and number of recorded
events? Can events be indexed and
searched? Can events be moved to other
physical locations to be used in other ways? What format is data saved in? WMV, MPEG?
Limit is based upon total resources. There is not a limit on the number of concurrent meetings.
Limit is based upon total resources. There is not a limit on the number of concurrent meetings.
The Polycom MCU does not natively manage any of this functionality. But the MCU can be integrated with a scalable Polycom content capture and management solution to address all these requirements.
Can events be scheduled to be recorded? Yes, with add-on option. Are there any limits to length and number of recorded events? Yes. Limits dependent upon capacit of hardware, software, and memory add-on installed. Can events be indexed and searched? Yes. Can events be moved to other physical locations to be used in other ways? Yes What format is data saved in? User configurable. WMV? Yes MPEG? Yes
Vendor Polycom-SKC Cisco-SKC Polycom Cisco Integration -Do you have any integration
into products like Kaltura, BlackBoard, and
SharePoint through API, Plug-in or
Extension? If so, is it yours or third party solution? What about other Educational tools or platforms?
Can be manipulated by the admin. Default is to not have an end time.
Can be manipulated by the admin. Default is to end in 1 hour.
The Polycom MCU can be a component in the overall recording and content management strategy. The Polycom Media Manager packaged integrations with both SharePoint and Blackboard (other integrations can be customized).
Integration to
products such as
Kaltura, Blackboard, Sharepoint, and other Educational tools is provided through industrystandard API's.
IPv6 support? H.323, H.320 Standard devices such as Polycom, Radvision, TANDBERG,
Lifesize, Cisco, Sony. Microsoft Lync is a built in supported interoperability.
H.323, H.320 Standard devices such as Polycom, Radvision, TANDBERG,
Lifesize, Cisco, Sony. Microsoft Lync requires Gateway (VCS Control).
Yes Yes
Security - SSL?, Public Key?, CA?, AES Standard support?, 128bit, Any Government contracts?
Microsoft Active Directory, LDAP, Local device database
Microsoft Active Directory, LDAP, Local device database
SSLv3, TLSv1, AES (both 128 & 256bit), UC APL approved Yes to all
MCU Scalability and Capacity - Can repurpose existing hardware without having to buy new base solution? How easy to expand? Can expand on fly?
35 Layout Options. Up to 16 conference participants
displayed on one screen using
Continuous Presence. Yes, individual layout options may be chosen.
50+ Layout Options. Up to 16 conference participants
displayed on one screen using
Continuous Presence. Yes, individual layout options may be chosen.
The Polycom Collaboration Server 2000 and 4000 are modular
chassis based solutions that are ATCA compliant. With the addition
of the Polycom Virtualization Server, up to 64 hardware MCUs can be combined into a single logical entity.
Capacities of
existing MCU's can
be aggregated and
managed via Cisco Telepresence Conductor
Manage Endpoints - What endpoints can you manage?, Limit to number?, What can you manage on endpoint, Is it a Unified solution?
Hardware Redundancy. 3 power cables/supplies per appliance. Can add DMA7000 and additional RMX's as well.
Hardware Redundancy. Muliple power rectifiers per MCU (added as additional blades are populated). Can add Conductor and additional MCU's as needed.
The Polycom Collaboration Server is strictly a MCU and does not manage endpoints. The Polycom Resource Manager has the ability to manage and monitor Polycom, Tandberg/Cisco and LifeSize endpoints.
Cisco and
standardsbased
third party endpoints
are managed
through integrated
Cisco Telepresence Management Suite.
GateKeeper solution - Yours or third party? Yes Yes The Polycom MCU can register to any standards-based H.323 GK Cisco solution Transcoding - Full, Partial? Outlook integration with a Calendaring
tool. Tool does not reserve resources, but does create a virtual meeting room
Outlook integration through TMS - Telepresence Management Suite. Scheduling tool
People video is fully transcoded. Content will be transcoded with next release of software (v8.1)
Full
Reporting - What kind and level of reporting does your solution provide? Does it have backend database? Does it have web interface? AD support? Can data be exported? What formats?
No built in streaming on the RMX. Solution would require RSS4000 which can be auto dialed to meetings on the MCU.
You can stream fromt the MCU. Not the ideal solution. Should likely use TCS - Telepresence Content Server.
Complete Call Detail reports are available in both unformatted and formatted versions (XML or TXT). Event records and diagnostic logs are also available.
What kind and level
of reporting does
your solution
provide? Extensive,
including call detail records. Does it have backend database? Yes, SQL Does it have web interface? Yes. AD support? Yes Can data be exported? Yes What formats? CSV
Tiered Directory support? Yes, with additonal equipment.
Limitation is based on calculations of
storage size vs quality and length of
recording. Recordings can be indexed.
Recordings can be moved. Formats
recorded in H.264. Additional solution
can be created for file management by
using RealPresence Media Management application.
Yes, with additonal equipment. Limitation is based on calculations of storage size vs quality and length of recording. Recordings can be indexed. Recordings can be moved. Formats recorded in H.264. Additional solution can be created for file management by using Cisco Show and Share application.
The address book in the MCU is flat, but individual participants can be collected in groups.
Yes
Support for Ad-hoc rooms or meetings? Yes. Blackboard. Sharepoint supported Yes. Blackboard. Ad-hoc meeting rooms are supported. Yes Vendor Polycom-SKC Cisco-SKC Polycom Cisco
Contractual support - Is there yearly maintenance contract? If so, what does it include or not include?
Yes Yes Maintenance contracts are available in one and three year increments that include various options for 24x7 phone or onsite support.
Yes. Maintenancee includes Technical Assistance Center support, minor, and major software upgrades.
Support -What levels of support do you offer? Are they through your company or third party?
Yes to all. JITC certified as well. Yes to all security. Both Polycom direct and partner delivered support is available. Advanced hardware
necessary. Chassis has 4 slots. Each slot can support a card configuration of 15 1080p.
The MSE is chassis has not changed. Can add to the solution up to 9 total blades. Each blade slot can be added too on the fly.
Support for both DiffServ and IP Precedence Configurable DSCP or Type of Service/IP Precedence
Android and iOS Support - support for multiple mobile platforms and respective platform apps.
Resource Manager - 100 to 10000
per appliance. H.350 Directory
support. Device monitoring•Device provisioning—Polycom and 3-rd party
standards based endpoints•Device
software update•Conference
management •Conference scheduling
with web scheduler•Conference scheduling
through API•Directory integration, global address books•Presence engine for
desktop clients•Redundancy in hot
standby mode configuration•API Suite—
including scheduling and conference
management•Multitenant for securely
and discretely hosting multiple
customers•Support for Polycom® RealPresence ClousAXIS Suite
TMS - 10 to 5000 per appliance.
Device Provisioning and device management•Account Management
security and permissions•Phone
book•Conference control center (active conference management)•Diagnostics and alarms•Ticketing service•Event notification•Graphical monitoring•Scheduler•Resource allocation•Extension products•Asset management•Configuration backup and restore•Software upgrades•Auditing•Standard reports•
The Polycom RealPresence Mobile client is supported on both iOS and Android devices, allowing for access to meetings on the MCU. In theory, any standardsbased client should be able to connect to the MCU.
Yes
Vendor Polycom-SKC Cisco-SKC Polycom Cisco Warranty - What kind and what does It cover?
Polycom - DMA7000 Cisco - VCS Control Product covered by a 90-day Hardware
and Software
warranty which
guarantees that the
product will be free of defects in material and workmanship under normal use, or it will be replaced by Cisco or Cisco’s designated representative.
Life Cycle - What is expected life cycle for this platform?
Full Full The Polycom Collaboration Sever is approximately 4 years old and is currently supporting software version 7.8
5+ years
Conference security - Does platform have ability to lock down events so that only certain endpoints can join?
Full reports may be pulled from both DMA7000 with the API enablement option. Without the API limited reporting available in a csv file format.
Reports may be pulled from TMS. It is possible for the Chairperson to secure (lock) the conference once all the participants have joined the meeting, blocking anyone else from connecting.
Yes
Firewall - built-in?, separate device? Yours or third party?
Yes. Support for AD. Yes. Support for AD. The Polycom MCU does not have a built-in firewall. Any H.323 or SIP aware firewall (ALG) should be able support connections to the MCU. The Polycom Access Director can provide NAT traversal and authentication t secure environment.
Firwall traversal is accomplished with the VCS Control and Expressway . These are Cisco products and allow for seamless firewall traversal with full protocol support
Yes. Yes.
Yes. First year required at purchase. Additional years required for software updates and hardware replacement to continue.
Yes. Not required at purchase. First and any additional years required for software updates and hardware replacement to continue.
SKC offers offers a VNOC or Managed
Services offering for Polycom, Cisco, or
Radvision. SKC has a fully operational
Video Technical Support group to handle
all support questions. SKC is a certified
service provider for Polycom, Cisco and
Radvision solutions and can offer PARTNER BRANDED services that allow you to call into SKC for all support needs. SKC Service Contract Representatives can create a comprehensive, co-terminus renewal schedule for all of your existing video equipment that will coincide with your fiscal year to allow for easy tracking and budgeting. PLEASE REFER TO ATTACHED BROCHURE.
SKC offers offers a VNOC or Managed
Services offering for Polycom, Cisco, or
Radvision. SKC has a fully operational
Video Technical Support group to handle
all support questions. SKC is a certified
service provider for Polycom, Cisco and
Radvision solutions and can offer
PARTNER BRANDED services that
allow you to call into SKC for all support needs. SKC Service
Contract Representatives can create a
comprehensive, co-terminus renewal
schedule for all of your existing video
equipment that will coincide with your fiscal year to allow for easy tracking and budgeting. PLEASE REFER TO ATTACHED BROCHURE.
DiffServer and IP Presence (ToS) supported
DiffServer and IP Presence (ToS) supported
Appendix B Cisco quote for MCU and related equipment.
Quote No: Project Name: Project1 Created On: 22 May 2013 Expiration Date: 05 Jun 2013 Created with Library: 15.2.119 Library Creation Date: 10 May 2013 Main Currency: USD Price List Used: Cisco - Global Price List US Availability(Offline)-Please note: Offline price list may contain outdated prices. Name Catalog Num Vendor Description Unit Price Discount % Final Price Qty TotalPrice ASF-CEI-G-BV-TMS2
ASF-CEI-G-BV-TMS2
Cisco Infrastructure Implementation: TMS (Base)
4404.00 0.00 4404.00 1 4404.00
ASF-CEI-G-BV-TPS1
ASF-CEI-G-BV-TPS1
Cisco Infrastructure Implementation: TelePresence Server
6400.00 0.00 6400.00 1 6400.00
ASF-CEI-G-BV-VCS1
ASF-CEI-G-BV-VCS1
Cisco Infrastructure Implementation: VCS (Control or Expressway)
UCS-RAID-9266CV UCS-RAID-9266CV Cisco MegaRAID 9266CV-8i w/TFM + Super Cap
Included 50.00 Included 1 Included
UCSC-HS-C220M3 UCSC-HS-C220M3 Cisco Heat Sink for UCS C220 M3 Rack Server
Included 50.00 Included 2 Included
UCSC-PCIE-IRJ45 UCSC-PCIE-IRJ45 Cisco Intel i350 Quad Port 1Gb Adapter
Included 50.00 Included 1 Included
UCSC-PSU-650W UCSC-PSU-650W Cisco 650W power supply for C-series rack servers
Included 50.00 Included 2 Included
Name Catalog Num Vendor Description Unit Price Discount % Final Price Qty TotalPrice UCSC-RAIL1 UCSC-RAIL1 Cisco Rail Kit for C220,
C22, C24 rack servers
Included 50.00 Included 1 Included
UCSC-SD-16G-C220
UCSC-SD-16G-C220
Cisco 16GB SD Card Module for C220 servers
Included 50.00 Included 1 Included
CAB-9K12A-NA CAB-9K12A-NA Cisco Power Cord, 125VAC 13A NEMA 5-15 Plug, North America
0.00 50.00 0.00 2 0.00
CON-SNT-UC220M3S
CON-SNT-UC220M3S
Cisco SMARTNET 8X5XNBD UCS C220 M3 Server
239.00 25.00 179.25 1 179.25
1 10977.75
12 189100.75
12 189100.75 Total(USD) The Expiration Date specified in this report will be subject to the provider’s standard procedures, terms, and conditions for the acceptance of purchase orders. Any purchase may be subject to sales tax, VAT, duty and freight charges even if not noted on this quote. This report does not constitute an offer by its provider to sell products and services, but is instead an invitation to issue a purchase order to the provider
Appendix C Installation, training and room video codec
