of 22
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Indias best managed
company Business Today
and AT Kearney
Indias most admired
company Business Week
Role model in corporate
governance Forbes
Worlds most respected
companies FT
Amongst the 40
companies that are
reshaping the global
economy - WIRED Magazine
Global Most Admired
Knowledge Enterprise
(MAKE) Hall of Fame
By
-ROOPAK TYAGI
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Background Of The Company
The idea was born on a January 1981 morning
On July 2, 1981, Infosys Consultants Pvt. Ltd was incorporated.
The starting capital was $250 which was borrowed from Mrs
Sudha Murthy
The 6 people who were with Narayan Murthy were:
Nandan Nilekani
N S Raghavan
S Gopalakrishnan
S D Shibulal K Dinesh
Ashok Arora
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Background Of The Company
Infosys (formerly Infosys Technologies) is an
Indian multinational provider of business
consulting, information technology, software
engineering and outsourcing services.
It is headquartered in Bangalore, Karnataka.
Infosys is the third-largest India-based IT services company by
2012 revenues, and the second largest employer of H-1B visa
professionals in the United States, as of 2012.
On 28 March 2013, its market capitalization was $30.8 billion,
making it India's sixth largest publicly traded company.
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Background Of The Company
Now on its client list are a number of Fortune 500 companies
First Indian company listed on the NASDAQ
Infosys has a global footprint with 65 offices and 74
development centers in US, India, China, Australia, Japan,
Middle East, UK, Germany, France, Switzerland, Netherlands,
Poland, Canada and many other countries.
Infosys and its subsidiaries have 156,688 employees as on
March 31, 2013.
Infosys takes pride in building strategic long-term clientrelationships. 97.8% of our revenues come from existing
customers
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Offices
The product of Infosys are directly transferred to concern
companies. But the places in India where these products are
developed are:
1Bangluru
2 Pune
3 Chandigarh
4 Gurgaon
5 Chennai
6 Mysore7 Mumbai
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Milestones
Infosys is established by N. R. Narayana Murthy and six engineers in Pune,India, with an initial capital of US$ 250 (1981)
Infosys got its first joint venture partners in Kurt Salmon Associates.
Attribution,America(1987)
Signs up its first client, Data Basics Corporation, in New York
Opens first international office in Boston, US (1987) Acquires ISO 9001 (1993)
Moves corporate headquarters to Electronic City, Bangalore (1994) Opens first European office in the UK and global development centers at
Toronto and Mangalore (1995)
Opens an office in Toronto, Canada
Infosys is assessed at CMM Level 4 (1997)
Touches revenues of US$ 100 million. Listed on NASDAQ
Infosys becomes the 21st company in the world to achieve a CMM Level 5certification
Opens offices in Germany, Sweden, Belgium, Australia, and two developmentcenters in the US
Infosys Business Consulting Services is launched (1999)
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Milestones 2000
Touches revenues of US$ 200 million
Opens offices in France and Hong Kong, a global development center inCanada and UK, and three development centers in the US
Re-launches Banks 2000, the universal banking solution from Infosys, asFinacle
2001
Touches revenues of US$ 400 million. Opens offices in UAE and Argentina,and a development center in Japan
N. R. Narayana Murthy is rated among Time Magazine/CNN's 25 mostinfluential businessmen in the world
2002
Touches revenues of US$ 500 million
Nandan M. Nilekani takes over as CEO from N.R. Narayana Murthy, who isappointed Chairman and Chief Mentor
Opens offices in the Netherlands, Singapore and Switzerland
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Milestones 2003
Establishes subsidiaries in China and Australia
Sets up a development center in Thiruvananthapuram
2006
Infosys celebrates 25 years. Revenues cross US$ 2 billion. Employees growto 50,000+
N. R. Narayana Murthy retires from the services of the company onturning 60. The Board of Directors appoints him as an Additional Director.
He continues as Chairman and Chief Mentor of Infosys 2007
Infosys crosses revenues of US$ 3 billion. Employees grow to over 70,000+
Kris Gopalakrishnan, COO, takes over as CEO. Nandan M. Nilekani isappointed Co-Chairman of the Board of Directors
2010
Infosys crosses the US$ 5 billion revenue mark Employee strength grows to over 100,000
2011
N. R. Narayana Murthy hands over chairmanship to K V Kamath
Infosys crosses US$ 6 billion revenue mark, employee strength grows to
over 130,000
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Services Offered
Aerospace & Defense
Airlines Automotive
Communication Services
Consumer Packaged Goods
Education
Energy
Financial Services
Healthcare
High-Tech
Hospitality and Leisure
Industrial Manufacturing Life Sciences
Logistics and Distribution
Media & Entertainment
Publishing
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Growth
The turnover of the company has steadily increased
It grossed more than Rs 31,250 crores by March 2012
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Growth
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Revenue Break Up
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The Infosys Strategy Global Delivery Model
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The Infosys Strategy Global Delivery Model
Projects are divided into components and areexecuted independently and concurrently at clientsite and partly at the development centers
The components are then integrated into high qualityrobust solutions.
Development centers that are spread across differentcountries allow Infosys to leverage time zones. ie . It
can have 24 hour workdays. By this model project managers are ensured of total
control .
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Strategic Alliances(Agreement)
http://www.informatica.com/default.htmhttp://images.google.com/imgres?imgurl=http://www.telelogic.com/images/usergroup/de2005/matrixone_logo.gif&imgrefurl=http://www.telelogic.com/news/usergroup/de2005/sponsors.cfm&h=58&w=158&sz=5&tbnid=35O6J8LLEksJ:&tbnh=33&tbnw=92&hl=en&start=7&prev=/images%3Fq%3Dmatrixone%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:en%26sa%3DNhttp://images.google.com/imgres?imgurl=http://www.nexzone.co.kr/2003/img/solutions/Tibco%2520logo.gif&imgrefurl=http://www.nexzone.co.kr/2003/solution_Tibco_Demo.html&h=73&w=208&sz=3&tbnid=kfu-6ZMOczAJ:&tbnh=35&tbnw=100&hl=en&start=10&prev=/images%3Fq%3Dtibco%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:enhttp://images.google.com/imgres?imgurl=http://www.supplychainge.com/images/logo.gif&imgrefurl=http://www.supplychainge.com/&h=82&w=158&sz=5&tbnid=pUALrIQsWywJ:&tbnh=47&tbnw=92&hl=en&start=5&prev=/images%3Fq%3DSupplyChainge%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:enhttp://images.google.com/imgres?imgurl=http://www.eurescom.de/summit2005/logos/sap_logo.jpg&imgrefurl=http://www.eurescom.de/summit2005/buttons/left.htm&h=153&w=301&sz=11&tbnid=doGjgxUR6AwJ:&tbnh=56&tbnw=112&hl=en&start=1&prev=/images%3Fq%3DSAP%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:en%26sa%3DGhttp://images.google.com/imgres?imgurl=http://www.top500.org/hpclogos/Intel_Logo.gif&imgrefurl=http://www.top500.org/main/contact.php&h=288&w=468&sz=4&tbnid=htdnUzyE9UgJ:&tbnh=76&tbnw=125&hl=en&start=1&prev=/images%3Fq%3Dintel%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:en%26sa%3DNhttp://images.google.com/imgres?imgurl=http://www.droxy.com/images/2005/06/microsoft_logo.gif&imgrefurl=http://www.droxy.com/category/news/&h=150&w=150&sz=3&tbnid=vWPOsJEQxx8J:&tbnh=90&tbnw=90&hl=en&start=2&prev=/images%3Fq%3Dmicrosoft%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26rls%3DGGLM,GGLM:2005-37,GGLM:en%26sa%3DGhttp://www.trends.com.ar/images/noticias/logo_oracle.gif7/27/2019 Infosys_ Roopak Tyagi
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Acquisitions
In December 2003, Infosys had acquired Australia-based IT
service provider Expert Information Services for $23
million.
In December 2009, Infosys BPO acquired Atlanta-based
McCamish Systems for about $38 million.In January 2012, Infosys BPO acquired Australia-based
Portland Group, provider of strategic sourcing and category
management services, for about AUD 37 million.
In September 2012, Infosys acquired Switzerland-based Lodestone Management Consultants for about $345
million.
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SWOT ANALYSISStrength
Proven Global delivery model
Commitment to superior quality and process execution
Strong Brand and Long-Standing Client Relationships
Status as an employer of choice
Innovation and leadership
Weakness Excessive dependence on US for revenues 67 % of
revenues from USA
Weak player in domestic market. Only 1 % of revenues
from India low as compared to peers
Low R & D spending as compared to global IT companies
only 1.3 % of total revenues
Opportunity Domestic market set to grow by 20%.
Expanding into new geographies Europe, Middle East, etc
Infosys is cash rich - Acquiring companies to increaseexpertise in Consultancy, KPO and package implementation
capabilities
Opening offices and development centers in cost
advantage countries.
Threats The economic environment, pricing pressure and rising
wages in India and overseas
Intense competition in the market for technology services
could affect cost advantages.
High dependency on a small number of clients, and the
loss of any one of the major clients could significantly impact
business.
Currency fluctuations
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GENERIC STRATEGIES
To maintain low-cost advantage they have opened offices in
Czech Republic, Mauritius, Poland, Philippines, Thailand and
Mexico.
Invested in developing training centers.
Improved quality capabilities CMM level 5i company.
Low cost Global delivery 24/7 Model
Focus on quality, customer relationship management, timely-
delivery.
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SOCIAL ACTIVITIES:
Infosys has set up a foundation in Karnataka with the name of
Sudha Murthy Foundation. This foundation provides the
education, food and shelter to the needy people . This institute
also helps in construction of hospitals, roads and helps the
women to learn knitting . Infosys has also set up a library in everyKannada Medium Schools.
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The primary purpose of corporate leadership is to
create wealth legally and ethically
N. R. Narayana Murthy
Chairman of the Board and Chief Mentor
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