Infrastructure ManageMent servIces - Bell...

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Infrastructure ManageMent servIces Run a better business from the inside out.



APPLETECHNOLOGY

SERVICES

Technology is changing rapidly. Companies are cutting IT

resources. And your Chief Information Officer is caught in

the middle of this convergence, asked to drive down costs,

improve efficiency and keep pace with technology that’s

moving at breakneck speed. That’s where Bell Techlogix

comes in.

Bell Techlogix has provided Infrastructure Management

Services to clients as diverse as Global 500 companies,

domestic mid-market firms, universities, health care

organizations, retailers, financial services institutions, hi-tech

organizations, manufacturers and distributors. While their

industries presented unique challenges and opportunities,

they all had one thing in common: they needed a partner

to help them run a better business from the inside out.

From Data Center Operations to Remote Infrastructure

Management to Hybrid Cloud Service to IT Projects,

the skilled engineers, operators and technicians at Bell

Techlogix will provide expert-level support to meet the

distinct challenges of your business. We’ll ensure that you

get the job done with as much support as you need—all

while reducing costs, boosting productivity and eliminating

routine infrastructure challenges. For Bell Techlogix, it’s all

in a day’s work.

BELL TECHLOGIXYOUR CIO OFFICE

You can only put out fires for so long before you start

feeling burnt out. What you need is solid IT Planning,

Architecture and Design that will enable you to

extinguish routine problems before they even start.

The engineers and consultants at Bell Techlogix—who

carry more than 500 certifications in industry-leading

technologies across hardware, software, mobility,

compute, storage, network, virtualization and cloud

platforms—are here to help you and your team create a

system that will make your business run more smoothly.

Our project teams offer flexible and customizable

project plans that fit your organization’s unique set of

challenges.

In addition to the valuable counsel and high-level skill

sets of our consultants, Bell Techlogix holds a wide

range of partnerships—with VMWare, Cisco, Aerohive,

HP, Microsoft, BMC, AT&T Partner Exchange and

Apple—that afford us access to a broad set of tools.

Most importantly, it enables us to ensure you have an

appropriate and cost-effective infrastructure in place.

Once you have a solid strategy and architecture,

the experts at Bell Techlogix can provide systems

engineering, implement and deploy the system, and

help migrate valuable information from your previous

system to your new system. In the process, they’ll

ensure that your new system is cloud ready and that

your internal team is equipped to operate in a more

cost-efficient manner.

EVERY GREAT SOLUTION STARTS WITH A GREAT PLAN





APPLETECHNOLOGY

SERVICES

Bell Techlogix has designed, managed and operated

data center infrastructures for clients across all industries.

Our clients share a similar set of challenges: advances in

technology, economic pressure to increase efficiency, and the

importance of real-time access to information place incredible

amounts of pressure on already lean internal teams.

We’re here to say that it’s ok—and increasingly more

common—to seek outside help when managing your

technology infrastructure. Bell Techlogix’s Data Center

Operations Services run the gamut from full IT outsourcing to a

catalogue of services, including:

n Server and storage operations

n Production scheduling

n Performance monitoring, alerting and management

n Backup and recovery

n Relocation services

n Infrastructure utility services

n Remote and onsite services

No matter what level of support Bell Techlogix provides—from

daily care and feeding of the IT infrastructure to monitoring

the health of your data center infrastructure performance—we

will serve as collaborators first, working alongside your internal

team to produce the best results possible, and enabling you to

turn your institutional focus toward what you do best.

SUPPORTING YOUR BUSINESS 24/7/ALWAYS

DATA CENTER OPERATIONS

Bell Techlogix can help you run a better business from

thousands of miles away. For the last 25 years, we’ve been

doing just that for a diverse range of clients, providing remote

network monitoring and management and after-hours technical

operations support that takes care of end users, supports

desktops and mobile technology, and responds to employee

questions and problems around the clock.

Our remote infrastructure monitoring and management

includes network and device availability, alerts and pre-failure

indicators, real-time alerting, monthly reports, network analysis

and recommendations, as well as asset management, security

assurance, preventive maintenance and quarterly business

reviews for more complex accounts.

In addition, we provide:

n Technical Operations and NOC

n Systems, Storage and Network Management

n Service Level Management

n Circuit Provisioning

n Performance Tuning

n Tier 3 Support and Remediation

All of our aforementioned services are provided by onshore,

vendor-certified technicians and are available 24/7/Always.

By capturing lost opportunities and revenue, identifying

and resolving network outages before the workday begins

and ensuring access to information anytime, anywhere, Bell

Techlogix’s remote infrastructure management services will:

n Reduce your IT operating costs

n Decrease downtime

n Increase user productivity and

n Improve the reliability and service of your network





APPLETECHNOLOGY

SERVICES

REMOTE—AND MOST IMPORTANTLY, RELIABLE—INFRASTRUCTURE MANAGEMENT

REMOTE INFRASTRUCTURE MANAGEMENT





APPLETECHNOLOGY

SERVICES

IN THE CLOUD, THE POSSIBILITIES ARE ENDLESS

CLOUD SERVICES

With Bell Techlogix’s cloud services, there is no limit to what your

business can accomplish. From fully managed hosting to co-location

services to public and private cloud management, we can help you

take control of your information in the most efficient way possible.

Our comprehensive Cloud Management Platform integrates and

orchestrates leading hybrid cloud solutions, all under one managed

services umbrella, for an optimal mix of performance, reliability, cost

and security.

Here are just a few examples of how we can utilize the cloud to

improve your business:

PUBLIC CLOUD: COMPUTE AS A SERVICE

Offered through our strategic partnership with AT&T Partner

Exchange, Cloud: Compute as a Service provides raw computing

power and storage in the public cloud on our reliable shared

infrastructure. Priced and built for dynamic environments, such as

testing and development, Cloud: Compute as a Service is directly

comparable to Amazon Web Services (AWS), Microsoft Azure or

Google’s cloud services.

PRIVATE CLOUD: INFRASTRUCTURE AS A SERVICE

Choose from our private cloud offerings—which provide compute

and storage on dedicated hardware, compute on HP or Cisco

Blade servers and achieve SLA of 99.99% up time—or from our co-

location services offered through our partnership with AT&T Partner

Exchange.

CLOUD: IT MANAGEMENT AS A SERVICE WITH BEAM

Bell Techlogix’s IT Management as a Service with BEAM takes the Bell

Techlogix BEAM platform and makes these solutions available to our

clients in a flexible, subscription-based, as-a-Service package. With

this offering, we have taken the basic concept of SaaS and extended

it, enabling us to offer a comprehensive ITMaaS solution.

Our IT Management-as-a-Service (ITMaaS) enables

clients to meet their IT Management needs via a

revolutionary as-a-Service package. Additionally our

solution can be utilized either in its entirety or as

individual components. Whatever IT management

services your organization needs, it can securely receive

via ITMaaS with BEAM.





APPLETECHNOLOGY

SERVICES

In an information economy, your data—and

how you manage, share and access it—is more

important than ever. When it comes to planning,

designing and managing how your employees

and end users receive the information that

defines your organization, you’re going to need

all the help you can get.

Contact Bell Techlogix today and take the

first step toward achieving the seemingly

impossible: an infrastructure that is ordered,

efficient, cost effective and in step with

advances in technology. The experienced

consultants, subject matter experts and system

engineers at Bell Techlogix are ready to help

you run a better business from the inside out.

A better business is a conversation

away.

To discuss your unique infrastructure management needs,

call 888.612.8261 email [email protected]

or visit belltechlogix.com for more information.



APPLETECHNOLOGY

SERVICES

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