48
Switchboard..............................................952 121 100
Call an extension by dialing ‘0’ followed by the
extension number or room number.
Opening and Closing of the Main Entrance
Monday-Sunday 8:00h to 22:00h
(Except Saturdays)
Saturdays 8:00h to 15:00h
The entrance to the Emergency Department is
open 24 hours a day, 365 days of the year.
Administration Department:
Monday to Friday 9:00h to 14:30h
16:30 a 19:00 (Except Friday afternoon)
Extensión
Main Admissions Desk ..............................400 o 404
Emergency Department ................................Press 1
Nurses Station 1st floor ........................................100
Rooms on the 1st floor..................................102-130
Nurses Station 2nd floor ......................................200
Rooms on the 2nd floor ................................202-230
Nurses Station 3rd floor ........................................300
Rooms on the 3rd floor ................................300-323
Administration Department ................................421
Pharmacy ....................................................................430
Out-patient clinic (Lower ground floor)
Monday to Friday 8:00h to 13:00h
17:00h to 19:30h
Extension
Out-patient clinic ..............................................Press 4
Cardiology Department ..................................Press 3
Lytothrypsia ................................................................631
Laboratory ..................................................................620
Blood Bank ..................................................................625
Nuclear Medicine......................................................662
Physiotherapy Department ................................570
Radiology Department (Office Hours)
Monday to Friday 8:00h to 13:00h
17:00h to 19:30h
Extension
Radiology ..............................................................Press 4
Out-patient clinic (1st and 2nd floor)
Monday to Friday 9:30h to 14:00h
15:00h to 20:00h
Extension
Out patient clinic..............................................Pulsar 4
Customer Service Department
Monday to Friday 9:00h to 14:00h
17:00h to 19:00h (except Friday)
Extension
General..........................................................................425
Foreign Patients ........................................................405
Cafeteria and restaurant
Monday to Saturday 8:00h to 22:00h
(Room Service: 9:00h to 21:00h - ext. 450)
Sundays and Holidays 8:00h to 21:00h
Vending machines providing drinks and snacks are
located in the area of the Emergency Department.
TELEPHONE NUMBERS AND OPENING HOURS
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A. GENERAL INFORMATION
1. WELCOME ......................................................................................................................................3
2. MAJOR MILESTONES..................................................................................................................4
3. LOCATION ......................................................................................................................................6
4. HOW TO FIND US ........................................................................................................................7
5. PARKING ........................................................................................................................................8
6. GENERAL ADMISSION................................................................................................................8
7. ADMISSION VIA ACCIDENT AND EMERGENCY ................................................................9
8. SERVICES......................................................................................................................................10
9. GENERAL INFORMATION FOR PATIENTS ..........................................................................13
10. OTHER SERVICES ......................................................................................................................16
11. QUALITY AND ENVIRONMENT ............................................................................................17
B. MEDICAL SERVICES
12. EMERGENCY DEPARTMENT (A&E) ......................................................................................18
13. INTENSIVE CARE UNIT (ICU) ..................................................................................................20
14. MATERNITY..................................................................................................................................21
14.1 UNIT FOR MATERNAL EDUCATION ....................................................................................23
14.2 UMBILICAL CORD BLOOD BANK ........................................................................................24
14.3 UNIT FOR OTOACOUSTIC EMISSIONS................................................................................25
15. SURGICAL UNIT ........................................................................................................................26
16. OUT-PATIENT CLINIC................................................................................................................28
17. RADIOLOGY DEPARTMENT....................................................................................................30
18. LABORATORY FOR CLINICAL ANALYSIS............................................................................33
19. OBESITY UNIT ............................................................................................................................34
20. CARDIOLOGY UNIT ..................................................................................................................34
21. CARDIOVASCULAR SURGERY ..............................................................................................37
22. DEPARTMENT FOR DIGESTIVE DISORDERS ....................................................................37
23. REHABILITATION UNIT ............................................................................................................38
24. INTERNAL MEDICINE UNIT ....................................................................................................38
25. DEPARTMENT OF NUCLEAR MEDICINE ............................................................................39
26. UNIT FOR CLINICAL NEUROPHYSIOLOGY........................................................................39
27. TRAUMA CENTRE ......................................................................................................................40
28. UROLOGY AND NEPHROLOGY DEPARTMENT................................................................42
29. UNIT FOR LITHOTRIPSY ..........................................................................................................43
30. CUSTOMER SERVICE DEPARTMENT....................................................................................44
Contents
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1. WELCOME TO HOSPITAL PARQUE SAN ANTONIO
Hospital Parque San Antonio is a private hospital in Malaga, Spain, treating
Spanish patients as well as foreign nationals from all over the Costa del Sol.
We work with many major private insurance companies as well as mutuas
(work-based insurance).
Since opening our doors in 1962, we have continually expanded and impro-
ved the hospital facilities and services in order to provide our patients with
high quality professional medical care, using the most advanced technology
and treatments available.
We were one of the first private hospitals in Malaga to be awarded the A+
international certification for the quality of our standards in caring both for
our patients and the hospital environment.
Our management and staff are committed to ensuring that your stay with us
- either as an out-patient or an in-patient - is as comfortable, personalised
and straightforward as possible.
We trust that the information set out in this guide will enable you
to access our services rapidly and efficiently.
If you are happy with our services, tell
your family and friends; if you are
not, tell us.
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2. MAJOR MILESTONES IN THE HISTORY OF HOSPITAL
The original hospital building is a large villa from the 1930s situated in one
of the loveliest residential districts of Malaga city. In 1962, 14 leading medi-
cal specialists of Malaga grouped together to treat their patients. The buil-
dings have been expanded many times, particularly since the private clinic
was established and, over the years, improvements and refurbishments have
transformed it into its current modern and efficient hospital providing priva-
te medical care in Malaga and the Costa del Sol.
1930 Construction of the original villa.
1940 Construction of the ´Chalet´
(currently the Administration Department).
1960 Construction of the North Wing.
1962 Sanatorio Parque San Antonio opens.
1970 South Wing expansion.
1976 South Wing second expansion.
1987 Operating Theatres expanded and remodelled.
1987 Hospital Ward 1st floor refurbishment.
1992 Out-patient clinic 3rd floor, Function Room, Sun Terrace
remodelled.
1992 Emergency Ward, Laboratory and Radiology
Department remodelled.
1995 Intensive Care Unit remodelled.
1995 Creation of the Angiography Room.
1995 3rd floor adapted to create Hospital Rooms.
1996 Operating Theatre expanded and a Delivery Room added.
1996 Parking – modification of the garden to create parking for
medical staff.
2001 1st floor Hospital Ward remodelled.
2002 2nd floor Hospital Ward remodelled.
2003 New Emergency Ward and Lower Floor created
Quality Certification awarded.
2004 Operating Theatres refurbished and expanded.
2005 Day Surgery Ward created.
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2006 Acquisition of new CT and MRI machines.
2007 Maternity, Gynaecology and Paediatric Ward refurbished.
2008 2nd floor refurbishment to accommodate new Neonatal Surgery.
2009 Kitchen, Cafeteria and the Pharmacy expanded and refurbished.
2010 New Maternity Ward established on the 3rd floor.
2011 Main Entrance and the Waiting Area refurbished.
2012 Modernisation of the façade.
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3. LOCATION
Hospital Parque San Antonio is situated one street back from the beach on
Avenida Pintor Sorolla No. 2, to the East of Malaga city centre.
By car or taxi we are:
20 minutes from Malaga airport
5 minutes from Malaga city centre and port
10 minutes from Malaga Central Train station
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4. HOW TO FIND US
Bus Services run regularly from the city centre (11, 32, 33, 34) stopping
directly in front of the hospital.
There is a taxi rank at the entrance to the hospital.
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5. PARKING
There is no public parking on the hospital premises. The limited spaces are
reserved for Ambulances and Medical Staff only.
Depending on the day and time, it may be possible for private cars to find
street parking near to the hospital.
We therefore advise the use of public transport or taxis. See how to find us,
page 7.
In an emergency and with permission from the guard, patients may be drop-
ped off at A&E. The guard will evaluate each situation, bearing in mind the
need to keep the A&E entrance clear for ambulances. Private cars allowed to
drop off will be required to find alternative parking as soon as possible after-
wards.
6. GENERAL ADMISSION
All scheduled admissions to the hospital take place at the Admissions Desk
located just inside the main entrance. Admission requires written notifica-
tion from the doctor who is admitting you along with authorisation from
your insurance company if you will be claiming hospital expenses through
medical insurance.
Required Documentation
• Written notification of admission from your medical doctor
• NIE or Passport
• Medical Insurance Card (if utilising Medical Insurance for payment)
• Authorisation from your Insurance Company
• Deposit – all private patients must pay a deposit. The deposit is determined
by the medical procedure being undertaken.
• Signed consent form – to be signed by your surgeon or specialist and you
– at least 24 hours prior to surgery or treatment. This is required by law: Ley
41/2002 del 14 de noviembre.
In emergency cases, admission will take place on arrival – with the necessary
information and documentation to be provided as soon as possible after-
wards.
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7. ADMISSION VIA ACCIDENT AND EMERGENCY
Hospital Parque San Antonio offers emergency services 24 hours a day, 365
days of the year. The A&E Department has a separate entrance and its own
administration and organisation but maintains direct access to the facilities
and services of the rest of the Hospital. It offers a fast, efficient, high quality
service tailored to the needs of the individual patient.
Quick evaluation by highly trained medical professionals, the A&E Depart-
ment assesses and prioritises patients, ordering diagnostic tests and the
attendance of specialists as deemed necessary. There is a waiting room avai-
lable for those accompanying emergency patients.
Required Documentation
• NIE or Passport
• Medical Insurance Card (if utilising Medical Insurance for payment)
• Deposit – all private patients who are admitted to the hospital must pay a
deposit. The deposit is determined by the medical procedure being under
taken.
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8. SERVICES
Rooms
Hospital Parque San Antonio has 85 rooms, most with a sea view, located on
3 floors. Of these, 6 are suites which have a separate lounge. Each room con-
tains an electrically-operated bed for the patient, a bedside table and arm-
chair for the patient, a closet, a sofa bed for a companion, air-conditioning, a
safe, and a bathroom with shower, handles, alarm and security intercom.
The headboards installed behind patient beds have been designed to ena-
ble patients to operate the night-light themselves and to communicate with
the nursing staff. Staff members will be happy to demonstrate their use.
For any problems concerning the room and the functioning of the facilities,
maintenance staff are available. Contact nursing staff in the first instance.
Television
Each room is equipped with a flat screen television offering a selection of
national and international channels. Remote controls are available from the
Admissions Desk. A deposit is payable along with a small daily rate for use.
Telephone
Outside line*:
To make calls from patient rooms:
- National calls - dial ´0´ followed by the number
- To call the Switchboard, dial 400 or 401.
- International calls - dial ´0´ for an outside line, then ´ 00´, the country code,
and the number to call.
* telephone call charges are payable on discharge from the hospital
There is a public telephone in the reception area of the Emergency Depart-
ment.
Calls into the Hospital:
To connect directly with any of the rooms or an extension, first call the Hos-
pital Switchboard on 952 121 100 then dial ´ 0´ followed by the room num-
ber or extension.
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Safe
The Hospital cannot be held responsible for any theft or loss. For in-
patients, belongings and valuables should be kept in the safe installed in the
room. Should you arrive with exceptionally valuable - or large - items, they
may be deposited at the Main Admissions Desk.
There are lockers available for out-patients´ belongings.
Instructions for use of the safe in the room (1st and 2nd floor):
Programme with the door open
Press the Reset Button
Enter a code consisting of 4 numbers
After the ´beep´, enter the same code again
TO OPEN/CLOSE
Enter your code of 4 numbers
PLEASE LEAVE THE SAFE OPEN WHEN YOU VACATE THE ROOM
Instructions for use of the safe in the room (3rd floor):
CHANGING THE CODE:
1. Safe door opened
2. Press and release red button located behind the door (you will hear two
‘beeps’).
3. Enter your new code (from 1 to 8 digits).
4. Press key ‘A’
5. You will hear two ‘beeps’ and see a yellow light.
STEPS TO OPEN THE SAFE:
1. Enter your code.
2. Press key ‘B’
3. A green light will come on.
4. Turn the knob to the right as far as it will go, and pull in order to open the
door.
STEPS TO CLOSE THE SAFE
1. Close the door and turn the knob to the left as far as it will go.
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9. GENERAL INFORMATION FOR PATIENTS
Staffing
Each floor has a Nurses Station with registered nurses, clinical assistants and
porters who will take care of you during your stay in the hospital. The Nurses
Stations are connected to each of the rooms with intercom and security
alarms.
Information regarding patient treatment
Only the doctor responsible for the patient´s hospitalisation is authorised to
discuss the patient´s diagnosis, progress and prognosis. The nursing staff are
not authorised to do so. Following surgery, the surgeon or the treating doc-
tor will inform family members of the result of the operation and subsequent
treatment.
Discharge
The doctor decides when a patient is ready to be discharged and will provi-
de all relevant documentation. Before leaving the Hospital, patients
should go to the Admissions Desk to finalise the discharge.
Should a patient discharge him/herself, a docu-
ment must be signed stating that the dis-
charge is of the patient´s own volition
and the patient will take responsibility
for the decision.
Clothes and personal belongings
Patients who are admitted should
bring their own clothes and toile-
tries. In case of admittance to the
surgical department or maternity
ward, patients will be supplied
with hospital gowns.
Hospital Food
Food is prepared daily by our on-site kitchen staff, using fresh, natural, first-
class ingredients. Depending on the patient´s health requirements, doctors
may prescribe a specific diet.
The diets are classified in two groups:
• Normal diet: this diet has no restrictions. Patients will be offered a daily
menu from which to make choices.
• Restricted diet: this is a special diet, according to patient circumstances.
Therefore, patients will not have a choice of menu. If the doctor advises a
restricted diet, patients may only have the food offered for the restricted
diet.
All menus have been carefully devised with help from our Nutritionists.
If you do not know which diet you should have, or if you have any queries
regarding your diet/food, please ask the nursing staff.
Pre-surgery/Pre-tests
Prior to surgery and some tests, it is important that the patient removes the
following:
• Rings, Bracelets or any type of Jewellery or Metallic Objects
• Dentures
• Make-up
• Nail polish
The Hospital cannot be held responsible for any loss, and, in the case of den-
tures, of loss or damage should they be worn down to the operating thea-
tre. The Hospital can provide special bags in which to store these items prior
to surgery/tests. The patient or accompanying family member/companion
must take responsibility for safeguarding these items.
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Visiting Hours
Although we acknowledge the importance of visitors to the hospital, both
for visitors and patients, we ask that visitors respect all patients and staff by
maintaining order and quiet.
There is no limit to the number of visitors a patient may have. On the wards,
visitors are welcome at any time but we request that just one companion
stays in the patient´s room through the night. Children visiting should be
accompanied by an adult at all times.
Cleanliness
Bins are provided both inside and outside the hospital to maintain the cle-
anliness of the hospital and its surrounds. It is prohibited to feed the pigeons
or to hang clothing on the balconies.
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No Smoking
Smoking is prohibited throughout the hospital in accordance with Hospital
Law 42/2010 dated the 30th of December, modifying Law 28/2005 (BOE 31st
of December).
10. OTHER SERVICES
Room Service
The cafeteria can provide room service. All rooms have a menu indicating
available choices and price. Payment for orders should be made in cash
upon delivery. Cafeteria ext. 450.
Washing and Dry-cleaning Service
The Hospital offers a laundry and dry-cleaning service. This service is con-
tracted by the hospital and is available to all in-patients. For more informa-
tion, please call ‘**581’ during office hours.
Hairdresser and Beautician Service
The Hospital offers a Hairdressing and Beautician service. This service is con-
tracted by the hospital, has authorised staff and is carried out by trained hair-
dressers and beauticians. Payment for this service is due at the end of the
service provided. For more information call ‘**582’.
Religious Services
A chaplain is available via the main Admissions Desk or call ‘**583’ at any
time and, by prior arrangement, the chaplain will provide morning services
for patients and their family/companions.
Florist
For Special Occasions and especially on the Maternity Ward, family and
friends might like to arrange a floral delivery. To use this service call ‘**584’.
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Hotel Reservations
The Hospital has special arrangements for patients and their family/compa-
nions at selected local hotels. For further information, contact the Main
Admissions Desk.
11. QUALITY AND ENVIRONMENT
Hospital Parque San Antonio was one of the first private hospitals in Malaga
to receive the internationally recognised A+ certification for quality stan-
dards and environmental management.
This certification is based on our continuous processes for improvement and
demonstrates our commitment to Quality of Service and Patient Satisfac-
tion. It also recognises the Hospital´s commitment to high standards of Envi-
ronmental Management, protecting and conserving both the internal and
external environment.
Independently audited, the hospital obtained and has recently been awar-
ded renewed certification of Quality and Environment Management of
Applus in accordance with the international standards ISO-9001:2008 and
the environmental standards ISO 14001:2004.
This certification requires that strict standards of quality and of environmen-
tal management be met and maintained. Reviewed every three years, con-
tinued certification recognises our commitment to maintaining our high
standards while constantly seeking ways to improve for the benefit of our
patients and surroundings.
As we continue to grow and improve our surroundings we never lose sight
of the care and well-being of our patients. Our place as a leading private
health care provider in Malaga and the Costa del Sol is as important to us as
it is to our patients. 17
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12. EMERGENCY DEPARTMENT
Hospital Parque San Antonio offers emergency services 24 hours a day, 365
days of the year. The A & E Department has a separate entrance and its own
administration and organisation while maintaining direct access to the faci-
lities and services of the rest of the Hospital.
It offers a fast, efficient, high quality service tailored to the needs of the indi-
vidual patient.
Quick evaluation by highly trained medical professionals, the A&E Depart-
ment assesses and prioritises patients, ordering diagnostic tests and the
attendance of specialists as deemed necessary. There is a waiting room avai-
lable for those accompanying emergency patients.
The Accident and Emergency Department is equipped with:
• Paediatric consulation room
• 3 cubicles for consultation and emergency attention
• 1 cubicle for paediatric patients
• Treatment Room for wound care and plaster cast applications
• Observation room
24 hour central Hospital services:
• Intensive Care Unit (ICU)
•Diagnostic units: Radiology Department,
MRI, Clinical Analysis
• Surgical Unit
•Hospital Pharmacy
The following specialists are in attendance 24 hours a day:
• General Physicians, specialising in emergency care
• Paediatrician
• Gynaecologist
• Midwife
The following specialists are on call for emergencies 24 hours a day:
• Orthopaedic
• General and Abdominal surgery
• Ear, Nose and Throat medicine (ENT)
• Urology
• Ophthalmology
• Paediatric surgery
• Anaesthesia and Resuscitation
Other medical specialities available to the
A& E department:
• Internal medicine
• Cardiology and intervention cardiology
• Plastic and reconstructive surgery
• Cardiovascular surgery
• Abdominal medicine
• Maxillo-facial surgery
• Nephrology
• Pneumology
• Neurosurgery
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13. INTENSIVE CARE UNIT (ICU)
Situated on the ground floor within the surgical area, this unit is equipped
with the most modern technology and supported by experienced doctors,
specialising in intensive care treatment 24 hours a day.
ICU facilities:
- 7 beds, 2 of which are isolated
- State of the art monitoring equipment
- Cardiac arrest monitors
- Intensive care specialist doctors on duty 24 hours a day, 365 days per year
Medical information about the status of patients is given only to family
members/companions who are present at the Intensive Care Unit. For rea-
sons of confidentiality, this information is not given out over the telephone.
Family/companions of patients are advised to leave a contact number with
the medical staff so that they may be called in at any time.
Visiting hours:
From 13.00h to 14.00h
From 19.00h to 20.00h
Due to the delicate state of ICU patients, visiting is prohibited outside these
times and visitor numbers are restricted to two per patient.
Although hospital rooms are reserved exclusively for use by patients who
have been admitted, the Hospital will allow family members of patients who
are in the ICU to stay in that patient´s hospital room - unless the Hospital
requires use of that room for a new patient.
14. MATERNITY
The ‘mother and child’ unit is situated on the third floor and consists of two
areas:
- an area for maternity and obstetrics which has three delivery/dilatation
rooms, a specialist surgical theatre , a gynaecological consultation room, a
room for foetal monitoring for 4 patients and a waiting room for emergen-
cies.
- an area for neonatology and paediatrics containing a neonatal resuscita-
tion room, a room for basic neonatal care with 8 stations, a room for breast-
21
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feeding, a room for intermediate neonatal care with 6 incubators (one for
twins and a special one for transportation), a room for intermediate paedia-
tric care with 2 beds and a room for special care for patients who require iso-
lation.
These installations are equipped with the most modern technology which,
together with the experienced staff of gynaecologists, midwives, paediatri-
cians and neonatologists, provide a state of the art service.
proporcionan al HPSA de un servicio asistencial de vanguardia.
Information for pregnant women:
Admission to the Hospital:
• Natural birth (spontaneous) via the Emergency Department
• Programmed birth (induction, Caesarean section) via the main Admissions
Desk.
In both cases the midwife and the Hospital´s on-call gynaecologist will
attend patients and contact personal gynaecologists if necessary.
Bring the medical documentation about your pregnancy with you. If you
have a birth plan or any other special requests, you must have prior consent
from your gynaecologist. Bring clothes for yourself and the baby.
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14.1 UNIT FOR MATERNAL EDUCATION
A special programme for parents conducted by professional midwives and
with the cooperation of gynaecologists, anaesthetists, psychologists, mater-
nal nutritionists and ‘mother and child’ chiropractors, parents-to-be are pre-
pared for the various stages of parenthood.
We guide parents-to-be through the pregnancy and help them prepare for
the different stages of the delivery.
It is a programme of introduction, information and guidance to help prepa-
re for parenthood physically and psychologically. The training in breathing,
relaxation and understanding the labour process encourages a positive
approach to the delivery.
In addition, new parents will be able to acquire knowledge and skills
to help them look after their babies with confidence (bathing, nappy
changing, bedtime routine, care of the umbilical cord, breast-fee-
ding, etc.).
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14.2 UMBILICAL CORD BLOOD BANK
The umbilical cord is normally discarded after birth. However, the blood
within it is one of the richest sources of stem cells. If it is conserved after
birth, the umbilical cord can be useful in the future. Stem cells are the basic
components which can develop into any other cells in the body, i.e., blood
cells, nerve cells and heart cells. They can restore the function of the blood
and immune system or the organs in our body.
They are harvested by extracting blood from the umbilical cord immediately
after the birth of a baby. It is a simple procedure, takes only 10 minutes, and
is painless, causing no harm to mother or child.
Donation to a Public Blood Bank:
This is a voluntary donation, altruistic and designated to an unknown reci-
pient. Hospital Parque San Antonio has had arrangements with a Public
Blood Bank since 2007.
Procedure:
• Consult your gynaecologist during antenatal visits.
• When you are admitted to the hospital to give birth, indicate your wishes
to the medical staff (midwife and nurses).
Donation to a Private Blood Bank:
This is a voluntary donation, private and designated to your own baby or
family member. Cells can be stored for future use using cryopreservation, a
process in which the living cells are frozen.
Procedure:
• Consult your gynaecologist during antenatal visits.
• Ascertain which companies have an authorised arrangement
with Hospital Parque San Antonio. *
• Contact the company of your choice.
• Bring the extraction kit provided to you by the company.**
25
* The Hospital requires that the companies have an agreement with the hos-
pital as well as the legal authorisation to perform these procedures.
** The Hospital only extracts the specimen; it cannot be held responsible for
the conservation, transportation or dispatch.
14.3 UNIT FOR OTOACOUSTIC EMISSIONS
In the first few weeks after birth, all newborns can have their hearing tested.
This test is known as an otoacoustic emissions test.
The majority of the organs of a newborn are not fully develo-
ped. Checking the correct function of a child´s ears and resol-
ving any pathology as soon as possible is very important for
normal development and can help prevent future problems
(language, psychomotor development and the emotional and
social development of the child).
Early diagnosis of deafness in newborns can be determined by
a simple test which does no harm to the child and consists of
placing an earpiece in the ears while the child is sleeping or
relaxed; sound is delivered through the earpiece. When the
hearing is normal, the test registers a response to a sound.
Advantages of the test:
• objective
• simple and non traumatic
• reliable
• reproducible
• very fast, taking about 1 minute for each ear
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15. SURGICAL UNIT
Hospital Parque San Antonio has nine fully equipped surgical theatres and
three delivery rooms.
• 6 surgical theatres in the surgical unit
• 2 surgical theatres for day surgery
• 1 surgical theatre situated on the maternity ward
• 3 delivery rooms situated on the maternity ward
The Sterilisation Department has two steam sterilisers as well as a washing
and disinfectant zone with automatic washing machines for surgical instru-
ments. These machines have maximum security warranties.
The Anaesthetic Unit contains latest generation machinery and technical
equipment plus a large recovery room enabling us to give constant atten-
tion to patients.
The Surgical Unit is also equipped to perform many surgical specialities
and laparoscopic surgery for interventions such as gallbladder, hiatus her-
nia, gastric bypass and orthopaedic surgery using arthroscopy.
The Hospital has an experienced medical team for Neurosurgery, supported
by technologically- advanced equipment to perform many interventions in
this field.
The Surgical Unit regularly incorporates new technologies and surgical
methods, most recently the use of Laser technology for dealing with
various specialities such as colon rectal surgery, urology and eye operations.
There is equipment to perform Microscopic surgery for certain interventions
in ophthalmology and neurosurgery.
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There are Surgical microscopes available for Ear, Nose and Throat Medicine,
Ophthalmological and Neurological interventions and we are equipped with
a Phaco Emulsifier and a Posterior Vitrectomy for Ophthalmological Surgery.
15.1 DAY SURGERY UNIT
This new Surgical Unit for Day Surgery offers poly-clinical surgery utilising
minimal invasive techniques in most specialities.
It is situated on the ground floor of the hospital within the Surgical Area, is
connected to the ICU, and has its own surgical theatre with specialist staff
and state of the art technology.
The Day Surgery Unit offers patients the advantages of shorter operating
times and rapid post-operative recuperation periods, allowing them to be
discharged the same day.
16. OUT-PATIENT CLINIC
The hospital offers numerous medical and surgical specialities in the out-
patient clinic. Consultation rooms are located on the 1st and 2nd floors as
well as in the out-patients area located on the lower ground floor.
Appointments can be made in person, by telephone or via our website
during office hours from Monday through Friday. For patients with private
medical insurance, please check with our Admissions Desk that the insuran-
ce company has an agreement with the specialist.
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Necessary documentation:
• Passport
• Medical Insurance card (if applicable)
• Authorisation from your Insurance Company (if applicable)
For referrals by a Mutua for work-related accidents, all relevant medical
papers should be presented at the Hospital. By presenting written medical
information and test results, the process of diagnosis is made easier and
quicker.
Medical Specialities in the Out-Patient Clinic
Allergology
Angiology and Vascular Surgery
Digestive Medicine
Cardiology
Cardiovascular Surgery
Plastic and Reconstructive Surgery
General and Digestive Surgery
Medical and Surgical Dermatology and Venereology
Physiotherapy
Haematology and Haemotherapy
Internal Medicine
Nephrology
Pneumology
Neurosurgery
Clinical Neurophysiology
Opthalmology
Oncology
Ear, Nose and Throat Medicine
Clinical Psychology
Psychiatry
Traumatology and Orthopaedic Surgery
Urology
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17. RADIOLOGY DEPARTMENT
The Radiology Department performs high resolution diagnostic testing
using the latest technology. This department has its own waiting area and
treatment area as well as a developing area and reading room where the
radiologists prepare reports. The Diagnostic Imaging area has 5 rooms (with
changing facilities and toilets) for radiological examinations and tests
requested by our consultants or by our external doctors.
Documentation for diagnostic tests should be presented at the Reception in
the Radiology Department, located on the lower ground floor.
The following documentation is required:
• Medical Referral Note
• Medical Insurance Card (if applicable)
• Insurance company authorisation
(depending on policy and test requested)
Consent forms must be signed by the patient for certain tests.
If a patient is pregnant or believes she may be, the receptionists will
advise how to notify the doctors and/or technicians.
If patients are unable to collect diagnostic test results or medical letters
in person, an authorisation may be arranged for someone else to
collect. For data protection reasons, authorised persons collecting on
behalf of patients must bring a copy of the patient´s photographic ID
together with a written authorisation bearing the name of the patient
authorising the collection and the original photographic ID of the per-
son collecting the documents.
The Department of Radiology performs:
Basic studies: Plain Radiography, Mammography, Orthopantomography,
Bone Densitometry, Ultrasound.
Special studies:
- Digestive: Gastroduodenal and gastrointestinal study, Barium enema stu-
dies, Sialography
- Neurological: Myelography, Myelo-CAT scan.
- Breasts: Ductogalactography and Guided biopsies.
- Genito-urinal tract: Urography, Urethrography, Cystography, Micturating
cystourethrography, Hysterosalpingography.
- Vascular: Arterial and Venous Doppler Ultrasound, Phlebography
- Computed Axial Tomography - CT or CAT scan
- Magnetic Resonance Imaging - MRI
Multicolour high definition CAT scan
State of the art equipment which produces three-dimenstional images in
seconds causing minimal discomfort to patients.
Due to its speed and high quality of images, precise studies can be perfor-
med of moving organs - like the heart - for non-invasive cardiac diagnosis.
The powerful software also allows virtual endoscopies (colonoscopies, bron-
choscopies) and three-dimensional angiographic images as well as skeletal
studies of high precision. This machine is invaluable when speed is vital for
certain diagnoses.
High field Magnetic Resonance
This type of resonance is an effective method of diagnostic imaging. It is
non-invasive, able to supply a clear picture of every organ, facilitating early
diagnosis of multiple lesions which are less evident in other studies or are
difficult to reach.
High resolution studies are performed which offer a substantial increase in
the quality of the images. Due to the velocity of image reconstruction (255
images per second) the duration of the test for the patient is shorter.
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This modern equipment allows diagnostic studies of, for example, cerebral
function, high resolution studies of the breasts, nervous, muscular and ske-
letal systems, non-invasive angiographies and spectroscopy.
Interventional Radiology – image-guided surgery
Recent advances in Radiology have made it possible for our highly experien-
ced specialists to use new techniques to improve diagnosis and incorporate
treatments of many diseases. With the help of the images, new minimally-
invasive procedures can be performed. Although a recent speciality, thanks
to its spectacular development, image-guided surrgery now covers diagnos-
tic and treatment for some major diseases.
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18. LABORATORY FOR CLINICAL ANALYSIS
On the lower ground floor is the area for taking blood samples and the Labo-
ratory for Clinical Analysis. It has a series of units equipped with the most
advanced technology and fields of application, as well as highly qualified
personnel.
Clinical analysis
- Haematology - Molecular genetics
- Biochemistry - Cytogenetics
- Immunology - Clinical Microbiology
- Molecular biology (Infectious diseases) - Semen analysis
- Hormonology and Inmunoassays - Toxicology
Unit for pathological anatomy
- Cytology
- Pathological anatomy
- Frozen section ( = rapid microscopic analysis of specimens during surgery)
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19. OBESITY TREATMENT
Obesity surgery and weight loss treatments are offered at Parque San Anto-
nio Hospital to help those seeking to lose excess weight and live a better,
healthier life:
- Gastric Balloon
- Gastric Banding
- Gastric Bypass surgery/Roux-en-Y
20. CARDIOLOGY UNITTEGRAL
Located in the Out-patient Diagnosis and Treatment area, our
cardiology unit has several departments offering various treat-
ments which result in shorter hospital stays for patients. This
unit is highly regarded due to bringing together of a team of
more than 12 cardiologists, each specialising in a different
aspect of cardiology. As well as advanced diagnostic and tre-
atment equipment, the newest technology of ablation has
been incorporated to facilitate cardiac electrophysiology.
In the unit for Clinical Cardiology, directed by Dr. Said Barakat
and the unit for Complementary Tests, directed by Dr. Josefina
Pinedo, tests are available to reach a diagnosis and cardiac risk stratification
using equipment of the latest generation:
• Clinical examination of the patient
• Electrocardiogram
• Exercise test with or without isotopes
• Colour Doppler Cardiac Ultrasound
• Holter Monitoring (EKG or blood pressure)
• Tilt – test (moving table)
• Isotope Ventriculography
• Stress Cardiac-ultrasound
• Angiotac (reconstruction by means of 3D scanning of the coronary
arteries)
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• Nuclear Cardiology
• Cardiología nuclear
Haemodynamics and Catheter Laboratory
This department, directed by Dr. Rafael Garcia Peña, serves patients who
require more advanced studies, i.e., those with ischemic heart disease (pec-
toral angina, myocardial infarction). Cardiac catheterisation and angiocar-
diographic studies are performed here with the highest safety, efficacy and
quality.
Our modern radiologic equipment with digital technology enables us to
obtain images of the heart and the arteries .
Amongst others, the following tests can be performed:
- Cardiac catheterising and haemodynamic studies
- Determination of intracardiac pressures and cardiac
workload
- Selective angiocardiographies
- Selective coronariographíes
- Complete cardiac studies in valvular diseases
- Anatomical and physiological studies of con-
genital cardiopathies
- Dilatation of obstructed coronary arte
ries (coronary angioplasties)
- Placing of intracoronary prostheses
(stents)
- Dilatation of narrowed heart valves
(valvulopathíes)
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Arrhythmia Unit and Electrophysiology Laboratory
This specialist unit registers and stimulates electrically the various chambers
of the heart to identify the origin of different arrhythmias and to be able to
act upon them appropriately.
The unit has an intracardiac navigator which creates a three dimensional
reconstruction of the walls of the heart and shows exact locations of lesions.
Unit for Congenital Cardiopathies
This unit offers complete cardiological attention from the prenatal phase up
to 14 years of age, in hospital or as an out-patient. Patients receive a perso-
nalised and individualised treatment; every case is studied to reach a diag-
nosis and a prenatal prognosis of a congenital cardiopathy.
Nuclear cardiology
Co-directed by Dr. Said Barakat and Dr. Angel Posadas, this department
offers help in diagnosing cardiovascular diseases.
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21. CARDIOVASCULAR SURGERY
A team of leading cardiovascular surgeons, with the latest technology at
their disposal plus follow-up consultations in our out-patient department,
make Hospital Parque San Antonio a centre of excellence for cardiovascular
surgery.
Hospital Parque San Antonio is the first in the province to perform the
newest techniques in this field including off-pump coronary bypass surgery
(without the extracorporeal circulation), surgery of aortic aneurysms, sur-
gery for repairing heart valves, surgery for atrial fibrillation, mitral valve sur-
gery as well as the use of ultrasound during operations.
The methods employed for the various interventions allow quicker recovery
for patients, help to avoid long hospital stays, and improve the quality of
patient care.
22. DEPARTMENT FOR DIGESTIVE DISORDERS
Hospital Parque San Antonio offers a complete consultation, diagnosis and
treatment service to patients with digestive disorders.
Endoscopic examinations take place in a comfortable environment and are
performed by our highly specialised doctors and nurses. The video-assisted
endoscopy examines the oesophagus, stomach and intestines, without the
need for surgical intervention to access these organs. Gastroscopy and Colo-
noscopy examinations are performed this way.
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An ERCP (Endoscopic Retrograde Cholangiopancreatography) can also
be performed. This is a technique which enables treatment of problems cre-
ated by stones in the gall bladder and pancreatic duct.
23. REHABILITATION UNIT
On the lower ground floor of the hospital, next to the Radiology Depart-
ment, rehabilitation treatments include manual therapy, electrotherapy and
magnetotherapy attending to patients
suffering from a trauma pre or post sur-
gery, lesions of the vertebrae and internal
medicine among others.
This department has three specialised
units:
1. Unit for urinary incontinence (rehabili-
tation of the pelvic floor)
2. Unit for lymphatic drainage and breast
prosthesis
3. Unit for in-patient care
24. INTERNAL MEDICINE UNIT
The internal medicine team offers an integrated approach to in-patient and
out-patient care.
Our team of five experienced specialists guides patients through successive
diagnostic procedures and treatments, taking into account the functioning
of all aspects of the internal organs. The team works closely with other spe-
cialists in the hospital.
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25. DEPARTMENT OF NUCLEAR MEDICINE
Situated on the lower ground floor of the Hospital, this department is staffed
with a team of highly qualified professionals and has state of the art techni-
cal equipment.
Our Nuclear Medicine Department uses approxi-
mately 100 radiopharmaceuticals to diagnose,
treat or prevent disease.
With non-invasive techniques, this area of medi-
cine examines the function of organs. It facilita-
tes the early diagnosis in bone pathology, car-
diology and oncology as well as infections and
nephrology. The level of radiation is equal to or
less than other radiological techniques
26. UNIT FOR CLINICAL NEUROPHYSIOLOGY
Neurophysiology is the study of the dynamics of the bio-electrical activity of
the nervous system.
Clinical neurophysiology is a medical speciality that studies the function of
the central, peripheral and autonomic nervous system.
The studies performed are:
• Basal electroencephalography
• Sleep deprivation electroencephalography
• Electromyography and electroneurography
• Visual evoked potentials (VEPs)
• Auditory evoked potentials of the brainstem (AEPs)
• Audiometry via AEP
• Somatosensory evoked potentials (SSEPs)
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27. TRAUMA CENTRE
The Hospital has a multi-disciplinary unit composed of a team of different
specialists: orthopaedic surgeons, physiotherapists, neuro-surgeons and
plastic surgeons among others, facilitating fast treatment and recuperation.
The Administration Department of Hospital Parque San Antonio takes care
of all communication with insurance companies, free of charge, leaving
patients to focus on getting well.
Hospital Parque San Antonio subscribes to the UNESPA (Association of Spa-
nish Insurers) agreement, offering both patients and insurance companies a
fast and efficient service.
Car insurance companies guarantee free medical assistance to those
who have been involved in traffic accidents.
Hospital Services for victims of traffic accidents:
- Priority treatment at the Accident and Emergency Department
- Speedy diagnostic tests and results
- Priority follow-up visits with the relevant specialists in the out-patients clinic
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28. UROLOGY AND NEPHROLOGY DEPARTMENT
28.1 UROLOGICAL LASER SURGERY
This unit is equipped with state-of-the-art technology in this field, achieving
excellent results. The major advantages for patients are minimal-invasive
surgery, shorter hospital stay and fewer complications compared to results
from conventional techniques.
The laser surgery team of experienced urologists and nurses treat urological
disorders such as benign hyperplasty of the prostate, some forms of bladder
tumours, ureter stones, kidney stones, bladder stones, urethral stenosis and
skin lesions.
28.2 DISEASES OF THE PROSTATE
Diseases of the prostate make up one
of the most frequent reasons men
consult a doctor after they reach the
age of 50.
Hospital Parque San Antonio has a
urology department which can provi-
de an immediate diagnosis and treat-
ment for this pathology, dealing with
disorders such as miction (passing
urine) and abnormal growths. Early
diagnosis can prevent the develop-
ment of diseases and enhance the
prospect of cure.
Early diagnosis via:
• Study of the symptoms
• Physical examination (including rectal exam)
• Additional examinations: PSA test (prostate specific antigen), ultrasound of
the urinary tract, measurement flow, assessment of renal function.
These tests are recommended for:
• Men of 50 years and over
• Men with family history of cancer or prostate disease (45 years)
• Men of any age who present urinary disorders that interfere with their
quality of life.
Diseases of the prostate are not exclusive to the older man; examination of
the organ provides the benefit of applying therapies that can improve qua-
lity of life and, in some cases, can prevent progression of incurable diseases.
29. UNIT FOR LITHOTRIPSY
This unit, situated in the area of out-patient diagnosis and treatment (lower
ground floor) has state of the art technology in diagnosis and treatment of
renal and ureter stones as well as treatment of certain orthopaedic diseases.
Extracorporeal Lithotripsy, with a success rate of over 90%, is performed with
the latest technology using shock waves to treat all kinds of stones related
to the pathology of kidney, ureter and bladder. This procedure does not
require any anaesthetic or sedation; patients can be discharged as soon as
the treatment is completed.
For stones that cannot be treated by Extracorporeal Lithotripsy, we can per-
form a ureter-renoscopy with Internal Lithotripsy and extraction of the stone
fragments. This treatment is carried out in a surgical theatre under general
anaesthetic involving a stay in the hospital of 24 to 48 hours.
The unit for Orthopaedic Lithotripsy treats tendinitis (with or without calcifi-
cations) such as tendinitis of the shoulder, knee or Achilles´ tendon, tennis
elbow, heel spur, plantar fasciitis, bursitis, pseudoarthrosis.
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30. CUSTOMER SERVICE DEPARTMENT
For any problems or suggestions while visiting the Hospital that cannot be
solved at the attending department, patients can contact the Customer Ser-
vice Department. Hospital Parque San Antonio has a special service for
foreign patients to help communications with medical specialists, the nur-
sing staff and other departments. email: [email protected]
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