Date post: | 20-Aug-2015 |
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Dell IT | Emerging Technologies
Innovation in the Enterprise with OpenStack
Nicolas KellerTechnology Strategist
Dell IT | Emerging Technologies
How can Dell IT take advantage of new and emerging technologies to create measurable business value?
Dell IT | Emerging Technologies
Dell IT | Emerging Technologies
Andi’s Direction
“Incubate on Steroids.”
“Own the strategy for Dell on Dell, mobility, BYOD, user experience, collaboration,
devices, new standards, and connected workplace.”
“Demonstrate thought leadership and strategic vision for the organization.”
“There needs to be a business case and value to the business for the incubations”
“We need a transition model from incubation to production.”
“Prove-out when a full-shift to the Cloud is the right move for Dell IT.”
“Build an effective communication model that demonstrates consistent progress”
Dell IT | Emerging Technologies
Dell IT | Emerging Technologies
Corporate concerns• Security and legal issues• Data loss• Risk management• Increasing regulatory
requirements
Changing environment• Proliferation of personal
devices in the workplace• Increasingly tech savvy
workforce• Higher user expectations• Mobile and remote
workforce
The conflict
Dell IT | Emerging Technologies
Dell IT | Emerging Technologies
User Experience
Leverage Dell products, partners and strategic vendors to provide a world-class user experience for all of our employees.
Give users the ability to use the tools of their choice to securely connect to the Dell network.
Provide stable and secure solutions to fit the needs of the users.
Build a User Community to help guide decisions and provide direct feedback from our users
Dell IT | Emerging Technologies
Dell IT | Emerging Technologies
A Few Accomplishments in the Last Year
Standard Device Refresh
Our new device standards improve the user experience by providing our users with a choice of standard devices. Users can chose their device based on job roles. Initial results show savings of $100 per device ordered, primarily due to reductions in non-standard orders.
The IT Innovation Lab is a private cloud-based lab, built on Dell hardware and software, designed to host proofs of concept and innovation projects. The lab offers autonomous self-provisioning, and compute resource deploy takes less than 5 minutes from start to finish.
The new App Portal is the central hub for Dell IT-approved consumer and enterprise apps. The portal is a unique tool that helps Dell employees discover productivity apps. 1,500 team members are using apps from the portal.
IT Innovation Lab Enterprise App Portal
The new corporate device standards offer a modern smartphone experience, including native email and calendar apps, as well as the thousands of apps available for Windows Phone 8 and Android. IT migrated 5,500+ users to new devices.
Corporate Smartphone
Refresh
Dell IT | Emerging Technologies
Concept overviewBusiness needsTechnology/market assessmentInitial business case
Technology qualificationEvaluation criteriaUpdated business caseObservations and lessons learned
Evaluation criteriaUser feedbackRefined business caseObservations and lessons learned
RequirementsMigrationScaling requirementsOperations and support We execute our
incubations in a four phase process:
1. Inception
2. Proof of Concept
3. Pilot
4. Transition
IncubationProcess
Dell IT | Emerging Technologies
Business case driven process
Inception PoC Pilot Transition
Dell IT | Emerging Technologies
Technology Strategists
• Identify innovations and disruptive technologies in the marketplace
• Evaluate how emerging technologies should impact our IT and business strategies
• Provides strategic insight for executive decision making
• Provides direction and oversight for design activities
• Technical strategists coordinate, run, and manage initial proof-of-concepts and technical assessments
• Rotational opportunities for Dell IT team members
Strategic thinker
Passionate about technology
Business knowledge & experience
Articulate
Executive presence
Dell IT | Emerging Technologies
• Gather ideas from the user community through crowdsourced discussions and interviews
• Engage users through voting, commenting, and gamification
• Popular ideas are presented to leadership and developed into formal projects
Innovation Generation
Dell IT | Emerging Technologies
Idea G
en
era
tion
Com
mu
nit
y
Voti
ng Project
Proposal & Implementatio
nId
ea
Refinem
ent
Dell IT | Emerging Technologies
• Demonstrate the benefits of a software-defined infrastructure
– Efficiency– Security– User Experience
• Dell on Dell• Dell Hardware and
Software• Red Hat / Dell
OpenStack partnership
• Complement Existing Ecosystem
• VMware based ecosystem
OpenStack
Goals
Dell IT | Emerging Technologies
Dell IT | Emerging Technologies
Multi Cloud Manager
FogLight User Experience Dell Active
System ManagerFogLight for
Virtualization
Hardware
Software
Dell PowerEdge Servers
Dell Data Center Networking
SonicWall Network & Data
Security
Best of Breed cloud & virtualization platforms
Cloud Incubation
Exploring and validating:
• Flexibility of on-demand Compute, Network and Storage
• Security of a Private Cloud
Enabled by:
• Software-defined Compute, Network and Storage infrastructure
Proven by key use cases:
• Large scale archive storage
• Software development
• Incubation work
Dell IT | Emerging Technologies
Dell IT | Emerging TechnologiesDell IT | Emerging Technologies
Today• Demonstrated Private
Cloud efficiencies• Archive Cost Reduction
with object storage• Managed Self Service
• Deploying a stable OpenStack• Red Hat OpenStack
Platform 4Havana basedHA controller farmUse Nova Networking rather than NeutronUse Dell Storage as a Volume provider for Cinder
• Separated Object Storage
To better match use cases
Dell IT | Emerging Technologies
Path to success
Dell IT | Emerging Technologies
Service Orchestration
Network Resources
Compute Resources
Storage Resources
Resource Abstraction & Control
Provision Policy Lifecycle
Notification Service
Catalog Service
User/Group Service
Physical Infra. Monitoring
Monitoring and Analytics
Finance Integration
ITSM Integration
Identity Management
• Partner with Red Hat• Define an IT ready
OpenStack• Stability rather than
features
• Partner with IT Operations• Define Service
Orchestration• VMware Integration
• Tighten technology readiness• Integrating Service
Management
1st
Resource Abstractio
n & Control
2nd
Service
Orchestration
3rd
Service
Management