1THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

11-14 SEPTEMBER 2017SHANGRI-LA HOTELBANGKOK, THAILAND

INNOVATIONS AND TRENDS

11-14 SEPTEMBER 2017 2

CMC 41%

COMM BANK 22%

CENTRAL BANK 21%

OTHER 16%

A B O U T T H E C A S H C Y C L E S E M I N A R ( I C C O S )

Since the first seminar in 1995 held in the US, The Cash Cycle Seminar (ICCOS)

has grown to be the premier global seminar for commercial cash management,

distribution and circulation. The unique event is focused on bringing together

all stakeholders in cash circulation to share perspectives, ideas, cost saving

technologies, strategies, best practices and case studies for the betterment of

the industry.

The Asia event is the most recognized educational seminar in the region focusing

on the cash cycle, promoting efficiency and security in cash operations by

Central Banks, Commercial Banks, Cash Management Companies (CMCs)/ CITs

and others. This occurs in a professional and engaging environment; the perfect

setting for effective networking.

There is really no better way to understand how other institutions are dealing

with ongoing challenges in the midst of tight budget control, stay connected

with your peers involved in the specific area of cash handling, and learn about

the latest cash-focused solutions.

E N G A G E W I T H T H E I N D U S T R Y

T H I S S E P T E M B E R I N B A N G K O K

A S I A . I C C O S . C O M

ATTENDEE COMPOSITION DIRECTOR LEVEL OR ABOVE

COUNTRIES REPRESENTED

56%

35

END-USER 72% VS SUPPLIER 28%

END-USER RATIO

END-USER COMPOSITION

PREVIOUS EVENT

2

3THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

8:30am – 7:00pm Sponsor Exhibit Open

9:00am – 10:20am Plenary Session III

10:25am – 11:10am Sponsor Breakout Meetings III

11:35am – 12:55pm Plenary Session IV

12:55pm – 2:15pm Lunch

2:15pm – 3:00pm Sponsor Breakout Meetings IV

3:30pm – 5:10pm Plenary Session V Closing Remarks

7:00pm – 10:00pm Delegate Appreciation Dinner

9:00am – 12:00pm Central Bank Summit(No extra charge; open to Central Bank delegates only)

12:00pm – 2:00pm ACMA Meeting

2:00pm – 4:30pm ACMA Workshop

4:30pm – 6:00pm Delegate Check-in

5:00pm – 7:00pm Welcome Reception

8:30am – 7:00pm Sponsor Exhibit Open

9:00am – 10:45amPlenary Session I

11:45am – 12:30pm Sponsor Breakout Meetings I

12:30pm – 2:00pmLunch

2:00pm – 2:45pm Sponsor Breakout Meetings II

3:15pm – 5:00pm Plenary Session II

5:00pm – 7:00pm Networking Reception

MONDAY11 SEPTEMBER 2017

TUESDAY12 SEPTEMBER 2017

WEDNESDAY13 SEPTEMBER 2017

THURSDAY14 SEPTEMBER 2017

Post-Seminar Symposium: Currency Production - Where the Cash Cycle Begins

9:00am – 10:20am Symposium Session I

10:50am – 12:10pm Symposium Session II

1:00pm –  4:00pm Bank of Thailand Banknote Production & Management Exhibition Tour

(No extra charge but must be pre-registered to attend)

A G E N D A

S C H E D U L E I S S U B J E C T T O C H A N G E . F O R P R E S E N T A T I O N S T U R N T O P A G E

THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017 4

T R A V E L

Visiting from abroad? Stay with us at the 5-star Shangri-La Hotel, Bangkok.

Located on the bank of the Chao Phraya River, the hotel provides beautiful

views of the city and will enrich your seminar experience in Thailand!  

 

We are pleased to offer a special room rate at the Shangri-La. The cost per

night for a single occupancy room (including wi-fi and buffet breakfast) is USD

$149.27 and a double occupancy room is USD $163.36 per night.

T E R M S & C O N D I T I O N S A P P L Y . S E E T H E W E B S I T E F O R D E T A I L S .

A S I A . I C C O S . C O M / H O T E L - A N D - C I T Y - I N F O R M A T I O N

Great learning, sharing and networking opportunities for me. Updated trends of the cash industry which is closelyrelated to what we do at work . Bank of China (Hong Kong) Limited

5THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

P R E - S E M I N A R W O R K S H O P S M O N D A Y | 1 1 S E P T E M B E R 2 0 1 7

CENTRAL BANK SUMMIT 9:00am - 12:00pm No extra charge (Open to Central Bank delegates only)

Cash Accepting and Cash Recycling by Banking Equipment - Do Central Banks Care? 

The common strategy in counterfeit deterrence is to use overt

features for the public to quickly verify their banknotes. The notion

of public has always been people. This may not be true anymore!

This summit will discuss best practice in the implementation

of machine readable features for banknotes and detection

mechanisms/algorithms in banking equipment. To create an

efficient and secure cash cycle in an environment where increasing

automation is used, central banks will have to create a currency

that is machine friendly and ensure that machines fully recognise

the security features. Participants are encouraged to share their

experience in this regard and the steps they took to achieve this.

K E Y P O I N T S T O T A K E A W A Y :

Sharing of experiences in facing counterfeit situations

To effectively apply machine-readable features on banknotes

To effectively detect machine-readable features

Design of test deck to test whether machines effectively recognise the machine-readable features

What types of machine conform to this test

READ MORE AT ASIA.ICCOS.COM/PRE-SEMINAR-WORKSHOPS

M O D E R A T E D B Y :

DR. SOPEE SA-NGUANDEKULBANK OF THAILAND

THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017 6

Industry Legislation, Attacks and Losses

MODERATORS : Ted Devereux (ACMA) and Scott Forster (Linfox Armaguard)

The Workshop provides an overview of the legislation in the countries where ACMA members have a presence. In addition to this, the audience will learn of the types of attacks, internal and external losses in these countries, and the related causes. It explores how these losses might be mitigated through enhanced regulation and legislation based on the experience in other countries.

Another area to consider is whether regulations, in particular legislation and central bank input and oversight, has an impact on the efficiency and security of cash in circulation.

Cash Services-Crafting of a Master Service Agreement

MODERATORS: Ted Devereux (ACMA), Charles Wink (G4S) and a legal standpoint representative

Putting in place a well-crafted Master Service Agreement is a vital element of operating and managing the risks for a cash management company. It is important that the agreement is fair and equitable to both parties, and that includes all events and their consequences in normal and extraordinary conditions, dovetailing with the CMC’s insurance policy conditions. ACMA has established a working group supplemented by a legal firm to present guidelines and a checklist about the recommended key terms and conditions of the Master Service Agreement. All workshop attendees will be guided through the process of producing a fair and complete document to avoid unforeseeable and unpleasant issues in a further stage of the relationship, which might have a substantial impact to the CMC or the service sustainability.

ACMA Workshop in Bangkok 2:00pm - 4:30pmPrice: $320 for delegates (50% discount for ACMA members)  

PART 1 PART 2

The workshop consists of two parts:

711-14 SEPTEMBER 2017

P L E N A R Y S E S S I O N P R E S E N T A T I O N S

CASH AND PAYMENTS IN THAILAND The payment system in Thailand has changed in recent years due to the development of financial infrastructures and digital technology. Furthermore, the implementation of the National e-Payment Master

Plan, which provides an integrated electronic payment system, will create an environment for the digital economy.

A significant growth of non-cash transactions has been observed, nevertheless, statistical data indicate a steady growth of cash transactions. Adoption of digital payments may not occur rapidly and cash payments still play an important role in Thailand. This presentation will provide information and statistical data on cash and non-cash payments in Thailand and issues affecting cash in recent circumstances.

Lots of experience gained during the presentations and new networking opportunities with collaborators. It is a good course and I would like to attend again in the future.

““

Bank Negara Malaysia

THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017 8

WORD FROM THE FRONTLINES OF DEMONETIZATION: A CMC’S PERSPECTIVE AND LESSONS LEARNT BY RAJIV KAUL, CMS INFO SYSTEMS

November 8th, 2016 will go down in the Indian Economy as a red letter day, when literally overnight the Rs. 500 and Rs.1000 banknotes were demonetised. Together these two banknotes formed 86% of all currency in circulation, and the nation went through perhaps one of the most

complex logistical exercises worldwide in replacing these with new currency. Within the first week, the impact of this

move by the Indian government was felt at an individual, industry, sectoral and economic level. As India’s largest ATM cash management company, handling more than 50% of all ATM cash replenishment, and the largest retail cash collection service with a presence across 95% of all the districts in India, CMS was at the frontline of managing this exercise in evacuation, recalibration and replenishment of ATMs. This presentation delves into the company’s singular experience in handling and surviving Demonetisation, providing leadership lessons in coping with an increasingly chaotic ecosystem, while giving an overall picture of how the country fared in its remonetisation efforts in the immediate aftermath.

CASH IN A CASHLESS SOCIETY BY ANESH NAIDOO, DBS BANK

The cash landscape in Singapore is under

pressure to change as it is not sustainable in its current form.

Is the world changing towards a cashless

society?

This presentation will cover a range of strategies employed to facilitate this change and show its effect on cash in this market and globally.

9THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

BUSINESS CONTINUITY PLANNING IN CASH OPERATIONSBY ALI MADANI, SBP BANKING SERVICES CORPORATION

Business Continuity Planning (BCP) & Disaster Recovery (DR) arrangements at the State Bank of Pakistan (SBP) are of utmost

importance as Pakistan is one of the countries frequently affected by both natural and man-made disasters. For this purpose, the SBP has formulated BCP Regulations for the banking industry

to ensure availability of uninterrupted and continuous financial services. On the other hand, the BCP arrangements for effective and

efficient cash management are also an integral part of SBP’s BCP & DR arrangements. Unexpected disasters such as floods, earthquakes, hurricanes, electricity/power failures, strikes, explosions and fires require extensive understanding and preparation for BCP testing to face such calamities. This presentation covers how SBP has developed a comprehensive BCP by proactively understanding the dynamics and carefully assessing the nature of catastrophes threatening its core business (i.e., Effective and Efficient Cash Management operations) and measures taken by the Bank to ensure the functioning of the banking sector in the wake of such incidents.

UNEXPECTED DISASTERS SUCH AS FLOODS, EARTHQUAKES, HURRICANES, ELECTRICITY/POWER FAILURES, STRIKES, EXPLOSIONS AND FIRES REQUIRE EXTENSIVE UNDERSTANDING AND PREPARATION.

THE ASIA CASH CYCLE SEMINAR 11-14 SEPTEMBER 2017 10

SELF SERVICE TERMINALS – PHYSICAL AND FRAUDULENT ATTACKS – WHO IS RESPONSIBLE? BY TED DEVEREUX, ACMA

The deployment of Self Service Terminals (ATMs/CDMs/Recyclers) continues to grow in Asia despite the rise of other payment methods. For example, South Korea has the highest number of SSTs per million population globally and has one of the highest densities of internet banking users. This rather flies in the face

of the digital payment proponents and the death of cash!

Cash is still the most popular payment method which begs a number of questions: Why is protection not in-built at the time of manufacture, why are the deployment locations not always adequately secured and why are the processes inadequate to deter, detect and prevent the opportunity for attacks or losses?

This presentation will explore who should take responsibility and some of the actions that can be taken to deter, detect and, as a consequence, reduce attacks and losses and make the withdrawal of cash safe.

The conference was very well organised this year and the calibre of attendees was fantastic.

Cash Services Australia

11THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

R E T A I L C A S H H A N D L I N G OPTIMISATION – SMALL TO LARGE RETAILERS BY CHRIS WRIGHT, G4S CASH SOLUTIONS (HONG KONG) LIMITED

Retail organisations globally achieve overall profit

margins as low as 2%. With cash handling costs averaging up to 2% of

turnover and shrinkage between 3-7% of in-store

costs, how can retailers streamline their operations and reduce costs?

This presentation will look at developments in this field globally and examine what really matters in streamlining the value chain.

STAYING AHEAD OF THE EVOLVING CASH CYCLE WITH FORECASTING AND OPTIMIZATION BY MARIUS POTGIETER, SAUDI FINANCIAL SUPPORT SERVICES COMPANY (SANID)

“Cash is King” is a very true expression within an evolving Saudi market where more than 90% of payments are still done in cash. Unfortunately the “King” comes at a price due to an overall lack of innovation and/or technology in the ATM cash cycle.

This presentation will discuss how innovation and technology, delivered via Transtrack CWC software, was used in transforming the cash cycle within Saudi Arabia through integrating all ATM management, contract and SLA management, Forecasting and Optimization, complete Track & Trace management of all services executed, and Cash Center process management. The challenges experienced will also be discussed.

The integration afforded operational and cost efficiencies, which were extended to the banks as clients. Though cost optimization was the main driver, it was essential to ensure services were provided with full transparency – “Outsourcing with Control” – to overcome the banks’ fear of losing control in the outsourcing cycle.

THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017 12

PANEL DISCUSSION AND WEBINAR ON CONSUMERS & PAYMENT TECHNOLOGY: THEIR IMPACT ON STRATEGIES FOR THE CASH CYCLETechnology has had a major impact on the payments landscape. Where once cash was the only option available, consumers now have a plethora of payment options and we are entering a new paradigm for payments. Cards continue to be widely accepted and smartphones are increasingly used by the younger generation to make payments and to manage their money.

As the cash industry plans strategies for the future it’s important to understand the impact of this new paradigm on the level of cash transactions and therefore the cash cycle.

In advance of the Asia Cash Cycle Seminar (ICCOS) 2017, this webinar will explore the following themes:• The payments landscape in Asia• The changing payment habits of the millennial generation

• What drives payment choice?• What is the impact of technology on strategies for the cash cycle

The webinar approach is greatly beneficial as both panelists and delegates will be informed and ready to debate before the event. The webinar will be hosted Tuesday, 25 July 2017 at 4:00 pm HK time. Please visit asia.iccos.com/panel-and-webinar to register for the webinar.

David FaglemanCash Services UK

Zulkanain KassimAffin Bank Berhad

Srihanath LamsamSiam Commercial Bank Public Company Limited

Anne LewisVaultex UK

PANELISTS:MODERATOR:

13THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

CASH CENTRES: ENTERING NEW DIMENSIONS BY GIESECKE & DEVRIENT

DRIVE YOUR BUSINESS WITH IIOT AND DATA ANALYTICS BY GIESECKE & DEVRIENT

WHAT DOES “BIG DATA” AND CASH MANAGEMENT HAVE IN COMMON? BY NCR

RECYCLING DEVICES – FRIEND OR FOE? BY NCR

IS CASH STILL KING? BY G4S

THE INTEGRATION OF ADSURE® RFID SECURITY BAG WITH INTERNET APPLICATIONS ENABLES REAL-TIME, LOCATIONAL BASED, TRACK AND TRACEABLE CASH MANAGEMENT BY ADSURE PACKAGING LIMITED

SMART SAFE LESSONS FROM THE UNITED STATES BY ARMOR SAFE TECHNOLOGIES

OTHER SPONSOR BREAKOUT MEETINGS WILL BE GIVEN BY CASH PROCESSING SOLUTIONS (CPS) AND HITACHI-OMRON TERMINAL SOLUTIONS, CORP.

S P O N S O R B R E A K O U T M E E T I N G T O P I C S

THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017 14

POLYMER FOR LOW DENOMINATION BANKNOTES – A COUNTRY’S EXPERIENCE BY SUSAN KUMAR, RESERVE BANK OF FIJI

The Reserve Bank of Fiji, after extensive consultations and research, introduced its first polymer banknote in the lowest $5 banknote denomination in April 2013 as part of a banknote and coin modernisation program. This

banknote has been in circulation for four years now. The Reserve Bank of Fiji now evaluates the performance of its first polymer banknote denomination whilst in circulation and determines whether this polymer banknote has met the Reserve Bank of Fiji’s objective and expectation of enhancing banknote durability and

quality.

MOST USED SECURITY FEATURES OVER THE PAST FIVE YEARSBY ELENA RUMYANTSEVA, INTERCRIM-PRESS

Cash is the most popular payment instrument to carry out daily transactions all over the world. Every regulator makes persistent efforts to improve the security of the national currency, resulting in the introduction of new and more secure series of banknotes. Changing old for new series is a complicated and continuous process that can potentially last for several years. New security features are introduced to ensure efficient banknote authentication in all the stages of circulation, as well as to meet the requirements for currency issuance of

present and future banknotes. This presentation focuses on security features introduced on banknotes by the issuance authorities over the past five years.

P O S T - S E M I N A R S Y M P O S I U M P R E S E N T A T I O N S

SEE MORE AT WWW.ASIA.ICCOS.COM/POST-SEMINAR-SYMPOSIUM

15THE ASIA CASH CYCLE SEMINAR (ICCOS) 11-14 SEPTEMBER 2017

LIMITATIONSTANDARD

REGISTRATION FEE 11 MARCH 2017 - 1 AUGUST 2017

LATE REGISTRATION FEE FROM 2 AUGUST 2017

Bank, Credit Union, CMC, Retailer or Casino

This category eligible for a 3rd FREE registration with 2

paid from the same company.                            

US$1,195 per delegate

US$1,495per delegate

Industry Supplier  (not competitive to any Sponsor)

Maximum of 2 delegates from your company

at this rate.

US$3,000 per delegate

US$3,600per delegate

Industry Supplier  (not competitive to any Sponsor)

3rd and subsequent delegates from your

company pay this rate.

US$7,000per delegate

US$10,000per delegate

Competitive Industry Supplier 

(competitive to any Sponsor)

Maximum of 2 delegates from your company at this

rate.

US$7,000 per delegate

US$10,000 per delegate

W A N T T O R E G I S T E R ?

V I S I T W W W . A S I A . I C C O S . C O M A N D S E L E C T " R E G I S T E R " O N T H E T O P M E N U

Banks, Credit Unions, Cash Management Companies (CMCs), Armored Carriers/CITs, Retailers/Merchants, and Casinos are

eligible for a group discount – every 3rd delegate registers for free with 2 paid registrations.

TERMS & CONDITIONS APPLY. SEE WEBSITE FOR FULL DETAILS: ASIA.ICCOS.COM

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